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Featured Review
Patrick
5
|
March 28, 2025
My dad stayed at Spring Arbor in Apex. The staff was very attentive, would check on him, was very helpful, always smiling, knew him by name, and knew me by name. He thought the meals were boring, and they were often not very hot, but he enjoyed the people there, and for the little time he was there, he was happy to get his hair done. He was happy with the rehab that he was able to attend. So, as a facility, it ticked all the boxes except that his health degraded to the point where he exceeded their care capacity, and he was hospitalized. I didn't see anything wearing or tearing. It's just that the facility has been there a while, but they're keeping it up and lovingly taking care of it, which shows commitment. They publish their activities for the week, which are at least five days a week. They had something going on at multiple times of the day. People could pick and choose what they wanted to do. Some residents wanted something to do and led it themselves; others were staff-led. It was an active community.
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About Spring Arbor of Apex in Apex, North Carolina
At Spring Arbor of Apex, our residents live life to the fullest and enjoy an engaging and active lifestyle that promotes independence and wellness. It is our goal to keep our residents involved and linked to opportunities in the Apex area that will fulfill their interests and needs. Residents have many opportunities to participate in a variety of life-enriching activities and events designed to stimulate the mind, body and soul; from word games, art activities, and book clubs, to our signature Wise & Well program. Our senior living community in Apex, North Carolina combines signature programs, personal services, and an extensive host of life enrichment activities to provide quality care and a warm, inviting environment where residents feel at home. Along with our assisted living community, we have our specially designed Memory Care Cottage for those with Alzheimers or related dementia. With the Spring Arbor Cottage Care program, we believe everyone has the right to live, love and discover enjoyment in every day ? regardless of abilities that have been lost to dementia. Every day we make it a goal to go above and beyond to enrich the lives of our residents. The staff is committed to delivering a quality of care that meets the resident's physical, social, spiritual and emotional needs. Community Amenities Include: High-Speed Internet 3 Delicious Meals per Day Plus Snacks Sunroom Full-Service Beauty and Barber Salon On-Site Therapy Nightly Turndown Service Spacious Rocking Chair Front Porch Walking Path Outdoor Gazebo Scheduled Transportation Traditional Dining Room with Restaurant-Style Dining Self-Serve Coffee Shop To learn more about this providers license and review other available state reports, please visit: North Carolina Division of Health Service Regulation Licensed Facilities
Reviews of Spring Arbor of Apex in Apex, North Carolina
4.3
(12 reviews)
Facility
4.8
Staff
4.7
Food
5.0
Activities
4.0
Value
4.7
Patrick
5
|
March 28, 2025
My dad stayed at Spring Arbor in Apex. The staff was very attentive, would check on him, was very helpful, always smiling, knew him by name, and knew me by name. He thought the meals were boring, and they were often not very hot, but he enjoyed the people there, and for the little time he was there, he was happy to get his hair done. He was happy with the rehab that he was able to attend. So, as a facility, it ticked all the boxes except that his health degraded to the point where he exceeded their care capacity, and he was hospitalized. I didn't see anything wearing or tearing. It's just that the facility has been there a while, but they're keeping it up and lovingly taking care of it, which shows commitment. They publish their activities for the week, which are at least five days a week. They had something going on at multiple times of the day. People could pick and choose what they wanted to do. Some residents wanted something to do and led it themselves; others were staff-led. It was an active community.
Provider Response
Dina25
4
|
March 22, 2025
We toured Spring Arbor of Apex. It's a little older, but they have a nursing staff. Their program is good. It's a clean facility, and the staff was very pleasant. When I toured some of the things were getting renovated. People over there are happy. I have talked to some of the residents who were there a long time. They were sitting down in the front entrance. They sit there when it's nice and sunny, and they get together to see outside activities.
Lea12
5
|
March 17, 2025
We toured Spring Arbor of Apex, and it was very clean. The people were very nice and appeared to be like a hotel. The staff was very nice and knowledgeable, and she answered all my questions. We talked to the chef, who was very nice, and they had a courtyard.
Provider Response
Cynthia
5
|
November 13, 2024
The service at Spring Arbor of Apex was wonderful. The staff was extremely friendly and nice, and very attentive to my sister. The dining area was wonderful and the place was clean. Any questions I had, they would answer right away, and I didn't have to wait. I would highly recommend it. She stayed in their assisted living. The room she was in was spacious. It was a single-person room that had a nice, clean bathroom. The rooms there were all wonderful. The activities were wonderful. She participated in bingo, exercise, and church services. They were excellent with it. They did special things for the holidays, too. This is just a nice place for my sister to be. I never ate there but she enjoyed their food and said it was delicious. It was a little pricey but the service was worth the price we paid. We had no problems with it.
Lois
5
|
April 9, 2022
Spring Arbor of Apex was a small place, but the rooms were nice and large. It was the only place where the residents were using the outside area. The other places I looked at would show you the activity rooms, but you don't see a soul. In this place, people were out there exercising and some were watching TV. When you walk in, it's a beautiful place. It was bright, sunny, and inviting. I went into the locked memory care and the staff there were great. They were willing to talk to me and said that they encourage the people to come out of their rooms and interact. They were good and the nursing station was right there in the middle.
Jan
4
|
August 20, 2021
I have chosen Spring Arbor of Apex for my husband, and I liked it. He's been there for about two or three weeks now. I am pleased with it so far. It's good, he's been very pleased with his care so far, they take good care of him, and they help him when he needs it. They seem to be accommodating. I don't have any complaints, and they're doing a great job right now. He has a small room, it's furnished, he's comfortable, and they make him comfortable. It's got a chair, he's got his own TV and they've got basic cable, which just makes him happy. It's got a bathroom. It's like he's in his own little hotel room. They have a library, they have a garden, they have physical therapy there, and he's happy about that because he needs physical therapy. They have a gym. They have a ton of activities, lots of arts and things, and walking clubs and they have a lot of those. They have good food.
Kara
4
|
August 22, 2017
My father-in-law was in Spring Arbor of Apex. It was a nice facility and the people were nice. The problem I had was that going in, they said that they could work with him. I think that they overestimated their abilities. It ended up costing us money because we had to pay for the community and we were only there for a short time. If there's someone that does not require a lot of care, that's a great place to put them. If they require a lot of care, they will kick you out. He and his roommate were both kicked out because they were high maintenance, but if you're lower maintenance, it's a great facility. If your loved one meets the requirements, it's a very nice place, it's clean, it's easy to get in and out of, they take excellent care of the residents there and the amenities were better than the other place we saw. If the residents were capable, they would take them on outings. They also had a little dining area. Everything was good and they have physical therapy come in. They play some games with them. They were better than other facilities as far as activities and how they care for the residents.
Michelle787157
5
|
October 10, 2016
Spring Arbor of Apex was nice. It was good and I like it. They have a lot of staff that has been there a long time, so the staff turnover is low. It’s small, but they have good staff to resident ratio. They also have a memory care unit. It was nice and clean. The staff was very friendly and knowledgeable and aware of what’s going on with the residents.
audi28
2
|
July 11, 2015
We visited this facility recently, and although didn't have the greatest impression in the beginning, we ended up taking a liking to the place after the tour. Lacked in professionalism unfortunately (didn't have a packet ready for us with info, then couldn't remember if she gave us the packet the next day when emailing). Unfortunately, within days, we were being emailed asking to drop off $$ right away, and calling us by the wrong name several times. Also never asked any questions about our loved who who would eventually be staying there.
Kay17
5
|
October 15, 2013
My mother has been at Spring Arbor since August, and so far, it has been really nice. They have very good food. I don't have any complaints. They have a lot of activities for the people there. They give her more hands-on care and they make sure she gets her meals. It is clean and doesn't stink. It is something within her price range. I would recommend this place.
Fbori
4
|
July 31, 2011
I came to Spring Arbor to visit a family friend, and was amazed when I first walked in. Located in Apex, the building from the outside looked very presentable, and exceeded my expectations. When I was greeted inside, I noticed that fellow residents all looked peaceful, and there was a positive aura in the room. It did not take long to meet my family friend, and ask her about her time here. She enjoys the place, and stated that the people are very tactful, and show a concerned for their residents. Her rooming space was also very nice, and she stated that there were people to help with cleaning her room, whenever she was not able to do it herself. After communicating with other residents, there was a common consensus that this place is a good referral for future residents. The facility also works with future residents about payment plans, and make sure that everyone that wants to live here, is able.
anonymous42
4
|
June 9, 2011
I had the pleasure of visiting Spring Arbor of Apex and was very impressed with the surroundings as well as the apparent care of residents at this facility. I had the opportunity to speak to the Executive Director, who was not only helpful in answering my questions, but also obviously personable to both residents and staff. The facility was very much to my liking and it appeared that residents felt comfortable as well.
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Services and Amenities of Spring Arbor of Apex in Apex, North Carolina
Dining
- Communal Dining
- Beverages provided
- Flexible food options
- Meals provided
- Resident-assisted menu development
- Room Service
- Snacks provided
Guests
- Guest Parking
Inside Amenities
- Entertainment Venues
- Cable/Satellite TV in Common Area
- Computer Room
- Laundry facilities
- Shared Common Areas
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
- Closet Space In Unit
- Furnished Units
- Individual Climate Controls
- Living Rooms in Unit
- No Kitchen in unit
- Shower in unit
- Telephone Hookup
Transportation & Shopping
- General Transportation Services
- Medical Transportation Services
Parking Options
- Parking Lot
Diet & Nutrition
- Chef on staff
- Diabetic
- Dietary services
- Dysphagia diet accomodations
- Low Fat
- Low Salt
- Renal
- Special Diets/Dietary Accommodations
- Vegetarian Diet Available
Pets
- Pets
Fitness & Wellness Programs
- Salon Services
- Brain fitness activities
- Chair fitness
- Fitness & wellness staff
- Health & wellness activities/programs
- Health & wellness education
- Life enrichment activities/programs
Health Services
- Hospice Care
- In Home Health Care
- Medication Reminders
- Memory Care
On-Site Services
- Religious Services
- Catholic Services
- Church services
- Conference room
- Elderlife Financial Planning Services
- Mail delivery
Specialized Staff
- Nurse on Staff (Part time)
Resident Information
- Offers Respite Care
Ambulatory Assistance & Accessibility
- Accessible apartments
- Accessible Facilities
- Ambulatory Assistance
- No Hoyer Lift
- Transfer Assistance
- Two-Person Transfer Assistance
- Wheelchair Accessible Facilities
- Wheelchair Accessible Transportation
Languages
- English spoken
- Spanish Spoken
Safety & Security
- Controlled Building Access
- Emergency Response System
- Fall Prevention Program
- Safety & Wellness Checks
- Security Systems
- Supervisory Staff
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Educational Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Activities staff
- Entertainment activities/programs
- Organized activities/programs
- Resident volunteer opportunities
- Seasonal, holiday, and themed events
- Social Activities/Events
- Spiritual activities/programs
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
- Bed Making Services
- Groundskeeping Services
- Maintenance & Repair Services
- Maintenance Staff On-Site
- Pest Control Services
- Private Housekeeping Services
- Trash Removal Services
Outside Amenities
- Garden
- Outdoor common areas
- Walking and Hiking Areas
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
- Speech Therapy/Rehabilitation
Financing & Payment Options
- Rent And Care Fees
- Accepts Check Payments
Campus/Building Details
- Convenient location
- Flexible Visitation Hours
- Single-floor building
Personal Care
- Administer Medication
- Bathing Assistance
- Cooking services
- Cueing & Redirection
- Dressing Assistance
- Grooming Assistance
- Health/Medical reminders
- Mealtime Reminders
- Medical Appointment Scheduling Assistance
- Oral Hygiene Assistance
- Personal Care Assistants
- Personal Care Reminders
- Phone Call Assistance
- Shaving Assistance
- Toileting Assistance
- Urinary Incontinence Care
Staff Training & Qualifications
- Flexible staffing
- Interview Every Team Member in Person
- Male Caregivers
- Reference Checks
- Staff are licensed or certified
- Staff screening conducted
- Staff to resident ratio meets state requirements
- Staff trained in aging & mobility
- Staff trained in ambulatory assistance
- Staff trained in client rights
- Staff trained in diabetes care
- Staff trained in diet & nutrition
- Staff trained in disability care
- Staff trained in disease/illness management and prevention
- Staff trained in diversity/inclusion/sensitivity
- Staff Trained in Ethics
- Staff trained in eye/vision care
- Staff Trained in First Aid
- Staff trained in fitness & wellness
- Staff trained in home care
- Staff trained in Medication Management
- Staff trained in memory care
- Staff trained in ostomy care
- Staff trained in Palliative Care
- Staff trained in personal care
- Staff trained in safety
- Staff trained in skin care
- Staff trained in taking Vital Signs
- Trained staff on-site
Additional Amenity Information
- Fee Structure: Entry fee cost : $5000
- Housing: Private Suites, Companion Rooms
- Dining: Special Diets Available
- Features: Sunroom, Library, Rehab, Live Entertainment, Art Classes, Exercise Classes
- State Licenses: HAL- 092-224
State Licenses
State License: HAL- 092-224
Costs for Spring Arbor of Apex in Apex, North Carolina
Memory Care
$7,415
Starting Price
Assisted Living
$5,101
Starting Price
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