Sunrise at North Hills

Offers Assisted Living and Memory Care

26 Reviews
615 Spring Forest Road, Raleigh, NC 27609
Call (800) 385-2527
Sunrise at North Hills (800) 385-2527
PROMOTION! 219 days

Please ask about our special incentives!

Reviews of Sunrise at North Hills

26 Reviews Write a review
(5 Reviews)
(10 Reviews)
(10 Reviews)
(5 Reviews)
(4 Reviews)

Assisted Living Reviews for Sunrise at North Hills

March 16, 2019

By Marcia

I visited this facility

I loved the staff at Sunrise at North Hills. They were very nice. The nurse was a little snooty but the marketing director was excellent and lovely. Everything was above the first floor which Mother could not have done because she doesn’t ride elevators. The rooms were nice and a good size, but not for $7,000. You would need to be a very high level assisted or more of an independent living person to live there personally.

June 30, 2018

By Jim

I am a friend or relative of a current/past resident

Sunrise at North Hills has been really good. The place is very nice, neat, and clean. The food is exceptional. The staff is professional, helpful, and caring. My mom is very pleased with all the activities that they have to offer.

November 13, 2017

By Karen

I visited this facility

Sunrise at North Hills was very nice and clean, and it looked well taken care of. I really liked it. The staff was nice and organized. They knew I was coming and they were ready when I arrived. I saw their residents doing activities.

June 04, 2017

By nicolestoneback111

I am a friend or relative of a current/past resident

My mother lived at Sunrise at North Hills from October 2016-June 2017. Positive: Overall, it was a great place for her to live and reacclimate after a brain injury. The facility is beautiful, well-kept, and has a positive energy about it. They always have fresh flowers on display and the community Labrador, Tilly, always greets you at the door. They have therapy services on-site and an abundance of activities all day long. My mother was able to have her small dog and even take him to the activities. All of the staff have good intentions and are very friendly. They have difficult jobs and they do them with a smile on their faces. Suggestions for Improvement: The Med Techs and LPNs at Sunrise at North Hills are absolutely wonderful, but the facility would greatly benefit from having more RNs on hand. RNs possess the level of education necessary to assess and manage more complicated illnesses such as Type 1 Diabetes. The staff failed to recognize their improper use of insulin needles and my mother’s subsequent symptoms of Diabetic Ketoacidosis, a serious and potentially life-threatening complication of Diabetes. Fortunately, I am a nurse and live nearby, so I was able to recognize the severity of the situation and take her to the hospital, but that was the duty of the Sunrise staff. They eventually learned to manage her Diabetes and did so very well for many months afterwards, but the ordeal was stressful, expensive, and avoidable. Therefore, I would highly recommend Sunrise at North Hills for loved ones with easily manageable chronic illnesses, minor disabilities, or those in need of respite stays.

December 07, 2016

By Anonymous600611

I am/was a resident of this facility

I am in Sunrise at North Hills. I like the people, and I like the food. Something that concerns me is the staff seems to be turned over pretty rapidly. They have some issue about occupancy. I do not think they are fully occupied. I wonder if my favorite people will go out and get another job. The place is very nice. It is clean, and it has no nursing home smell.

Provider Response

We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email information (at) sunriseseniorliving (dot) com with your contact information so that we can reach out to you. Thank you, The Sunrise Team

December 07, 2016

By Angie435367

I visited this facility

I visited Sunrise at North Hills. The staff was friendly. The room was spacious. There was a lot of light coming in through the windows, and I thought it was nice for the residents. The place seemed fine. It did not seem to be overcrowded. It was just right.

November 28, 2016

By John P.735351

I visited this facility

Sunrise at North Hills provides a high level of care, and the staff was fine and friendly. The rooms seemed fine, and it seemed like a pretty good place. They definitely provide a lot of care past the certified nursing assistance, so we like that.

September 11, 2016

By Jim607123

I visited this facility

Sunrise was a bigger facility. It was on the list of consideration, but the location didn’t work well with the family members. The rooms were comparable, and this was built by a separate company and then purchased by Sunrise. It had more to offer as far as service is concerned, but it was larger, and the distances my parents would need to travel would be a little bit more.

May 19, 2016

By nytransplantAMCCR

I visited this facility

I’ve been to Sunrise in Raleigh (Sunrise at North Hills). I love Sunrise. They had a beautiful dining room and very nice suites and studio apartments. They have arts and crafts room, a beautiful gathering area, and little theater. They had a lot of nice stuff and looked like they had a very impressive physical therapy room. I thought they had the best ratio of nursing care to patients.

November 11, 2015

By Julie105783550

I am a friend or relative of a resident

Our experience with Sunrise at North Hills is very positive. The rooms are nice and well maintained. My father goes to the dining room, and the food is good, although the challenge is that he does not want to eat many different things. They have a good activity schedule and took him on a couple of outings. It's conveniently located, and the staff response to the call bell is very quick.

October 28, 2015

By Anonymous115507150

I am a friend or relative of a resident

My mother is at Sunrise at North Hills. I like the ratio of the staff to the residents. I also like their programs. They have baking class, they have volunteers that come in and play piano, and they have little activities, like bowling. The rooms are very sufficient. The staff is very kind.

July 12, 2015

By Barbara110584350

I visited this facility

Sunrise at North Hills was one of the assisted living communities that I liked. I also liked their philosophy about memory care, and how they were setup. It was surprisingly large. The rooms were very nice. The maintenance was fine. It was a newer facility. They had activities like chair yoga, games, and movies available for the residents.

June 04, 2015

By Linda107192950

I visited this facility

I also liked Sunrise at North Hills. It was very attractive. I found the staff very responsive and the activities adequate. I thought the rooms were well appointed. They looked nice. The staff was very great. They were very accommodating and friendly.

May 29, 2015

By Robert107285650

I visited this facility

I had a very positive impression of Sunrise at North Hills. I brought my mother there, and we were both very impressed with the place. It seemed pretty nice. They were doing some arts and crafts with the residents, and I saw them doing physical therapy. I thought it was all good. The food was very good. It seemed very well kept.

January 24, 2015

By Jeff34

I am a friend or relative of a resident

Sunrise’s staff is very helpful and professional, and they are there when we need them. The apartments are very nice; you can put your own shelves up there however you want it. My parents enjoyed a lot of their meals, and if you don’t like the ones they serve, then you can choose anything you want. It is a little apartment community. They have a whole bunch of activities for seniors all day long; every two hours they have different activities. What I like the most is how helpful they are to the people staying there and to their families. Security is good.

December 05, 2014

By Caring97559750

I visited this facility

Sunrise at North Hills was larger, it had a lot of activities, and everybody seemed very involved. There was a separate wing for the assisted living versus the people with memory care issues. The rooms were not as nice; they were choppy. If you wanted a two-bedroom, it was actually more like a one-bedroom cut in half. They had a lot of activities and a lot of stuff that they encourage the family to come to. They had a really nice exterior area for the memory care and for the assisted living. There were two separate areas for them to walk around. Their menu looked fine; it was adequate. The staff seemed very friendly, and the memory care was OK. I liked it.

September 04, 2014

By Loving, Caring & Concerned

I visited this facility

The staff was very nice. The building was clean and pleasantly decorated. The only complaints I could find have to do with the meals and lack of activities/opportunities to go out. I did have a meal with the resident and if that was an indication of all the meals, there is a problem. I'm far from a picky eater, but the food was bland, luke warm and unappealing. Also, we were made to come to the front part of the dining room near the kitchen and bus bins, when the middle dining room was much nicer. I didn't understand that. I think meals should be a great experience for the residents. For some, it's their only real time for socializing and it's three times a day. I would like to add, the servers were very friendly when I was there and the resident like the staff very much. As for the outings, the resident said there were only two a week, and one was shopping. Having a resident feel they can go out more, and not feel confined, is so important for their emotional and physical well-being. Most residents have lost their driver's licenses and much of their independence. Sadly some don't have family visiting, so any chance to go out is a treat and a highlight. Those were the only complaints I heard about, and thankfully, they can be easily remedied by management. All in all, I would recommend Sunrise, North Hills if I had a family member needing assisted living. (I wouldn't mind living there myself if the meals were better!)

Provider Response

Thank you for your review. We’d like to learn more about your experience at Sunrise and, in particular, about your concerns. Please email us at and we will get back to you. Thank you, Sunrise Team.

August 11, 2014

By Shelley7

I visited this facility

We really liked everything about Sunrise at North Hill: the different rooms that were available, the different types of setups, and the activities that they had. It was a much larger community than what we were looking for. The staff was great. We liked the dining room, but didn't try the food. It was very secure.
See all Assisted Living reviews (23) See fewer reviews

Memory Care Reviews for Sunrise at North Hills

Get Costs

Photos of Sunrise at North Hills

Get Costs

Services and Amenities of Sunrise at North Hills

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals
  • Dining Extra: All Day Dining


  • Beauty Barber Shop
  • Garden And Patio
  • Resident Parking
  • Security Gate

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms

Health services

  • Skilled Nursing
  • Nurse On Staff: Yes


  • Offsite Activities
  • Fitness Room


  • English


  • Resident Capacity: 160


  • State Licenses: HAL-092-108
Get Costs

About Sunrise at North Hills

Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.

We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.

At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.

Get Costs

Map of Sunrise at North Hills

Get Costs

Get Costs

Sunrise at North Hills

  • By clicking "Get Costs", you agree to our Terms of Use, our Privacy Policy, and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, may reach out to you about senior living solutions or Medicare insurance using a system that can auto-dial; however, you do not need to consent to this to use our service.