Rockwell Park Rehabilitation and Healthcare Center

Deborah E

The CNA’s were not professional. They came into my room in the middle of the night and yelled at my roommate from the door, and she was farther away from the door. They ask her if she needed changing. I never slept the entire time I was there. Room was very small and I didn’t have enough room. My bed didn’t work and it was lumpy. Very uncomfortable and they never changed it. Food wasn’t always good. They charged me full price for 4 days. Don’t go there if you don’t want ripped off.

Sgrady

Saturn Skilled Nursing Facility proved to be a great place for my Mom. One thing I struggled with was placing my Mom in 24 hour skilled care. However, the reality was I could not tend to her needs the way she needed. My search was long, but I settled with two facilities that scored high in their ratings. When I visited Saturn the first thing I noticed was the smiles on not only the patients but more importantly the staff. They seemed to love their job. That was a winner for me. It proved to be a good choice for my Mom. Mom told me consistently how she was being well taken care of and more importantly respected. I would highly recommend this facility to anyone. They took good care of Mom and provided not only the care she needed, but was loved by the staff. Keep up the good work Saturn Staff, your kindness and attention to detail to your patients is greatly appreciated.

Yonnie2

If zero or below zero was available, that is really I would rate it. The staff put on a show for the families when they come and visit. They really do not care about the patient. My aunt and father was there, both got sick after being there. Bed sores were on my father. It spread and grew. They were not maintaining it. It seems like his orders came from the hospital doctors, which mean their staff medical team did not care for him like they should or they do not have the knowledge either way is bad. My father could not swallow. When able did not prepare the food to avoid it from going into his lungs nor check the progress when they feed him. My father fell and laid on the floor until another patient saw him lying there in his blood. More than once instead of taking my father to the hospital while breathing in distress, the staff will take him to diaylsis. If you really care about your loved one, do not send them to this place.

Andrew McCarthy

I visited Saturn two weeks ago. The staff were very nice and helpful to all my questions. The first hall i came to had clean carpets and shiny floors. The walls were clean. The other two halls were not as clean looking but they appeared to be working on fixing the problems. Overall. I would recommended this facility for your loved ones.

angeloncall

This facility has improved the cosmetics of the building,however the number of staff and their availability or willingness to provide adequate care is a concern. During the past several years, some of residents that I visit, health and personal care have been effected by staff turn-over. This facility may not be the best, however it supersedes other places I have visited located in Charlotte. Research, inquire, visit and make your own judgement.

travelbaby

My father is a resident of this so called nursing home. We are attempting to get him out of there. I have never seen a nursing home and care givers who don't care about their patients. My father has sat in his dirty diaper for hours before someone finally comes to change him. The staff treats him very poorly. He has developed bed sores while in there. He has just recently fallen out of his wheelchair and he laid there for who knows how long because the staff had turned off his alarm because they get tired of hearing it going off when he gets up. I would not recommend this home to anyone. His room is always dirty and we have to remind the staff to clean his room. Many times we have gone into visit him and we end up giving him a sponge bath because they don't even bother to do that. They don't even have wash clothes and towels in their rooms. Please if you are thinking of putting your loved one in here, DON'T. Keep looking and hopefully you will find a better home for him or her.