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Featured Review
5
|
June 23, 2021
My mom moved into Hilton East Assisted Living, and she is doing great. They're very accommodating. They're attentive to her needs. Everybody is great about answering any questions that we have. The place is clean and well kept. Things are set up a little differently because of COVID and the need for social distancing. They have activities. They have socially distanced bingo. They have a beautiful courtyard, a hairdresser, and a barber. They are very accommodating, but I think there were more options for activities prior to COVID.
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About Hilton East Assisted Living in Hilton, New York
Hilton East Senior Living Community has been locally owned and operated for over 35 years, allowing us to adjust to changing needs for our residents. Our resident rooms are fully-furnished with all of the amenities to make living here comfortable and convenient including en-suite bathrooms, daily activities, and delicious made-with-love scratch cooking. While we are not a nursing care facility ? we do offer many conveniences to keep our residents happy and healthy, including nursing staff, medication distribution, transportation to medical appointments, Wander Guard, and assistance with daily living (such as bathing and getting dressed, as needed). Our on-site beauty/barber shop keeps our residents looking (and feeling) their best. Our administrator is present and available to interact with our residents, hear their feedback, and assist wherever needed. Our wellness director makes sure that each resident receives the appropriate services they deserve to live a comfortable and enjoyable life here. Our staff is friendly and our facility is warm and inviting.To learn more about this providers license and review other available state reports, please visit: New York State Department of Health Adult Care Facility Directory
Services and Amenities of Hilton East Assisted Living in Hilton, New York
Dining
- Communal Dining
- Guest Meals
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
Languages
- English spoken
Pets
- Pets
- No Pets
Financing & Payment Options
- Financial Guidance
- All Inclusive Rent
Health Services
- Medication Reminders
On-Site Services
- Religious Services
Specialized Staff
- Nurse on Staff (Part time)
Fitness & Wellness Programs
- Salon Services
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Outside Amenities
- Garden
Transportation & Shopping
- General Transportation Services
Additional Amenity Information
- Housing: Shared living
- Special Comment: We provide almost double the New York State mandated staffing regulations and we offer the most care of any assisted living community for the lowest cost in Monroe County!
- State Licenses: 370-F-208
Costs for Hilton East Assisted Living in Hilton, New York
Assisted Living
$3,061
Starting Price
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Reviews of Hilton East Assisted Living in Hilton, New York
3.3
(15 reviews)
Facility
3.7
Staff
3.7
Food
3.0
Activities
4.5
Value
5.0
Thomas
4
|
September 13, 2023
I will be moving into Hilton East Assisted Living. I liked that they were located in a wooded area. I liked the rooms. The staff would come every three days to give me a shower, which is nice and good. I've had no problems at all with anybody there, and it seemed to be a lot better than the place I was before. I would say food is 80 percent good. The staff who assisted me did a wonderful job. She showed me where I would be. She showed me where I had to go for dinner or lunch. She showed me where the offices were, where the nurse's office was. I was very satisfied with the way she showed me around.
kellys123
1
|
November 18, 2021
Place is run down and always short staffed. The food is terrible and residents are not taken care off. They don’t get showered often and their beds are left filthy
Provider Response
Annette
5
|
June 23, 2021
My mom moved into Hilton East Assisted Living, and she is doing great. They're very accommodating. They're attentive to her needs. Everybody is great about answering any questions that we have. The place is clean and well kept. Things are set up a little differently because of COVID and the need for social distancing. They have activities. They have socially distanced bingo. They have a beautiful courtyard, a hairdresser, and a barber. They are very accommodating, but I think there were more options for activities prior to COVID.
Angela
5
|
April 15, 2021
I've been here at Hilton East Assisted Living for seven years now, and I love it here. I like the staff, and I like some of the aides. The nurses, the med techs, and the ones that give you your lotion and stuff or the treatment techs are great. Their activities are good. The food is sometimes OK, sometimes not. Everything's fine here except we had to be quarantined in our rooms for a while because we had some Covid cases here. Other than that, I love it here. We play bingo, and at night we play Rummy. You can't do much and you can't go outside because it's so cold from raining. In the summer, we used to have a lot of activities outside, but now, we really don't have a lot. A lot of people do arts and crafts, and we play beanbag toss, which I love. My room is fine, and I have a roommate. We have a hairdresser, and I just got my hair done today. She's here on Mondays and Thursdays, and we didn't have one for quite a while because of Covid. We had to wait for the State to OK her to come back, so now she's back and everything's great. We used to have entertainment every Friday with snacks, but due to Covid, we don't have it anymore. Every Tuesday, we had Catholic mass where the priest would come sometimes, but when the Covid hit, everything stopped. I think it's a nice place to live, and I like it. It's worth the money, and a lot of people come here. I'm also a resident ambassador. You welcome the new people that come in, show them around, and sit with them if you have to because sometimes, people will come in here that are so scared. I loved it the first night I was here. We also have a gazebo outside where we can smoke.
Donna Peasley
4
|
February 18, 2017
My friend was at Hilton East for almost 3 years. She has a physical illness and dementia. The care from all the staff was warm and caring. The kitchen worked hard to satisfy her limited food options. I ate there many times and found the regular menu and cooking to be very good. There were plenty of things to do. My only complaint, no one seemed to notice that there were drapes that were coming unhemmed. My husband and I say that if we need care, we will come here.
Gail550151
5
|
January 7, 2017
We found Hilton East Assisted Living, and my sister should be moving very shortly. I was very impressed with it. The residents were very active and really involved -- not just sitting in their bedroom. In one room, they’re singing, and in the other room, everybody is sitting and talking, so they look happy there. There’s 2 people sharing a room, and they have activities. They have several rooms where they do different things. They have an arts and crafts room where they do painting and all kinds of things in there. They had people come in from some of the churches, and they do sing-alongs with them. I met a lady there that I have met 20 years ago, and she’s been there for 9 years.
William871068
5
|
August 22, 2016
Hilton East Assisted Living was really good. I really enjoyed it. The people and staff were nice. There was something going on in the rec room while I toured. I only looked at a one-room or a two-room, not a suite, where there weren't any refrigerators.
Paul F
4
|
June 3, 2016
I am a current resident at Hilton East. I love it here. It is clean, and the food is good. Plus it is close to town and I can walk there. -Paul F
amanac
4
|
May 18, 2016
Food is great! Employees are knowledgeable and so kind to my Uncle. He enjoys all the different activities they have to offer. We are very pleased with the Hilton East community.
Anonymous114882750
2
|
October 31, 2015
Hilton East an excellent place for my brother because it allows him to walk to the library that’s in town, and he can do things that he’s not been able to do because he can’t drive. It is a good place for him to be. He gets along well with the people there, and it’s very good for him, but I personally would not want to be there. It is a private room, and he has his own TV and air conditioner. There’s a big turnover in staff; you can’t count on anybody being there for any time at all. We have had our ups and downs with them, but for the most part, it’s been OK. The part that I like best about them is that they’re located in a small town, and it has drug stores and McDonalds and things like that for my brother to walk to and to do things.
disappointedin hilton
1
|
August 29, 2015
It is an OK place if the resident does not need much extra help or have any medical issues. If they need any extra attention or be monitored for any reason your out of luck. Nice people but there is absolutely no sense of urgency at all until the person is on the ground , then they will send them off in the ambulance.
Sue112221250
1
|
August 27, 2015
The food was bad, the smell was bad, and the rooms were bad at Hilton East. I feel bad for the people. They just kind of sit there. There was not much to do.
Caring103125650
3
|
March 7, 2015
I chose it for its location. Hilton East is similar to a lot of them, but the price is better. It is relatively older, and it needed some updating. The staff was very good. There are a couple of different sized rooms. She got into the smallest one mostly because of the finance. The surroundings were clean. If we were to have more money, it would have been nicer to get her to something a little more up-to-date.
Ann Marie1
4
|
January 19, 2015
The food is outstanding at Hilton East where my mother-in-law is, and she just loves it. If they don't care for the entrée, they give them something else to eat. It may not be a warm meal, but it will be a sandwich and soup. Everybody knows her name. When she walks down the hall there, I hear them saying hi to her. They remember her, talk to her, and include her. They tap on the door and remind her that it's time for food and to go down to eat. If she gets a little lost in there, they show her way to get back to her room. They're personable, and I like that about it. They seem to keep her on a schedule, and it's really good for her. They are wonderful and very kind people. She never complains about anything. They play bingo, cards, and Wii, and they have Catholic mass and Christian services there. They have singing, they have people come in and entertain them, and they have petting time for animals, which she loves.
josiep
2
|
June 25, 2014
My 97 year old mother in law was there for 3 years and after a fall, she was transfered to a nursing home. We believed she was suffering dimentia along with her blindness. Within a month of the transfer, she is like a new person. She was over medicated and has no memory of the 3 years at Hilton. This facility also smells of urine and the housekeeping of the rooms is horrible.
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