Country Manor Campus

Tim

We are choosing Country Manor Campus for my mother. We liked the layout of the facility. The room that we saw was nice. We also liked the amenities that were offered. They would provide assistance with the meds, the meals, and the activities. There was a walking area and an outside courtyard. The staff who assisted us was really friendly, accommodating, and was able to answer our questions.

tuffey

Not a good place to send anyone!! Very small rooms, bad food, staff not professional and rude. My husband was placed there not by choice. After he checked in he found out that his call light did not work, his bed did not work, and his remote did not work!! When I, his wife, walked to the nurses station to ask a question, I was reprimanded by the director of nursing for lingering around and trying to read computer screens!! I worked in the medical field for 25 years and was appalled by her accusations. Very rude!! Also, when my husband said he was not going to stay a minute longer, the director of nursing and the director of social services told him he would have to stay And he needed a doctor to discharge him. In the three days he was there, he did not see a doctor and wasn't scheduled to see one for another 4 days. No one came to clean anything. He could only shower once a week. He went there to recover from a month long stay at the hospital and only got worse. Very rude staff. Stay away from this place!!!!!

William

We toured Country Manor Campus. The people were very cordial about taking us around and showing us the place. We had a lovely time there. Their restaurant is a public restaurant, so it is different. The public eats there as well. We were in the part that was independent living, and they had some nice big units, which we were interested in. It's a lovely place, and the people are coming and going. They have a shop there where you can buy just about anything you want. There are different sections that are spread out, which is kind of nice. Walking outside would be pleasant; you're not walking around in traffic. It's more like out in the country. There are other stuff around, but it's not as congested. We like that part of it, too. The place is clean, neat, and maintained. When you converse with people who live there, you get a feeling that they're happy and content.

evanssre

Communication within this organization and communication to us trying to find information about our loved ones isTERRIBLE!

Nate H

Worst facility I have dealt with in a long time. It honestly seems like no one cares about the level of pain my dad is in. Hasn’t slept well in weeks due to severe back pain and no one will do anything about it. Even requested to go to a hospital and no one will arrange it. I cannot recommend this facility any less.

Kenna

My tour at Country Manor Campus was fine. They just didn't have a 2-bedroom apartment which we would need so we would have ended up having 2 apartments so it won't work out. That would have been the kind of care that my parents needed, it would have been enough care but there's no room for my parents for them to be together. The staff is great, they were very helpful. The room we saw was very nice but I just want them home. The layout is good, it's in one level and it was nice. My grandma was there and they took great care of her. She was in the assisted living apartment and had to move to the nursing home and in both places they were great.