My sisters and I placed our nearly blind and deaf 93-year-old mom in the Grandhaven Living Center (Lansing) in the fall of 2018 after looking at four other assisted living centers in the Lansing area. Selecting Grandhaven Living Center (GLC) was not a hard choice for us; it is the best decision we ever made when it comes to caring for our mother. When we first investigated Grandhaven, we walked out of the facility, realizing we could not think of one thing we disliked about the GLC, unlike the 4 other assisted living facilities we had visited and had concerns about. In fact, we loved everything about GLC! It was and still is the perfect fit for our mom. Most importantly, my mom quickly came to love and be happy in her new home in a short amount of time. Between the amazing Care team members, friendly residents, and family visits, she adjusted quickly to her new surroundings and did not experience any of the emotional trauma that can come when having to give up your independence and leave your home of many years.
Things we love about GLC: most important to us is the Care staff! You will not find more compassionate, caring, loving, kind and well-trained staff who genuinely love and care for the residents. There are too many times to count when they have gone above and beyond in their care for our mother. Mom fell and broke her hip in the fall of 2019. Her surgeon, nurse and physical therapist were not sure she would recover enough to be able to return her to Grandhaven. However, she loved Grandhaven so much, returning was her motivation to work hard in physical therapy. Grandhaven also went the extra mile to enable her to return and return she did where the care she received enabled her to recover from her broken hip. Other things we loved about GLC is that we could bring mom’s furniture with her. This was great comfort to her, especially during her time of transition from her home to assisted living. Overall, the food is good, with variety and choice. Especially noteworthy is that Mom’s room is kept immaculate by the amazing housekeeper. There are a huge variety of wonderful activities for the residents, both morning and afternoon. They have a phenomenal maintenance team as well!
During the frustration and heartbreak of COVID when we did not have access to mom for months at a time, the only thing that comforted us was knowing the love and support mom was getting from her amazing caregivers and the GLC staff. After two and a half years, my sisters and I do not have the words to express our love and appreciation for the staff and caregivers at Grandhaven. We recently moved mom into the Memory Care unit of Grandhaven. The wonderful care she is receiving there equals the wonderful care she received while in the assisted living unit. Again, there are no words to describe the depth of our gratitude, love, and appreciation we have for the staff and caregivers. We cannot imagine mom in any other place.
Obviously, no place is perfect and there have been a few hick-ups along the way. However, they were usually quickly and easily resolved because the administrative staff were willing to listen to us and to do whatever they needed to, to resolve our concerns and accommodate our wishes. My sisters and I have always felt listened to and have seen the administrative staff work to address our concerns to our satisfaction. We could not have asked for better administrative staff to work with.
Grandhaven Living Center is the perfect place for our mom. I would strongly encourage anyone searching for a great place for their loved one to give serious consideration to Grandhaven.