Delta Retirement Center

Susan S

My mom moved to Delta Retirement Center, and she likes that she has an apartment with a bedroom, a bathroom, a little kitchenette, and a living room. So, it's very nice. They serve two wonderful meals a day. The workers there are caring. They remember your name. Its pricing is excellent and more affordable. The maintenance man was awesome. He tried to hook up my mom's TV set. It wasn't Delta Retirement Center's fault. It was the carrier that was having a problem, and this guy worked on it, and there was no charge. They're always asking, "What can I do to help?" I'm not even a resident. I'm just a family member. They have a receptionist at the front door, and they always greet you. I went back, and I had dinner. It wasn't bad. It wasn't what I expected, but it's pretty good. I don't like their parking, but I liked everything else and the cleanliness. They have activities every day. Someone comes in to play music, and they have therapy animals. They have a beauty shop and some arts and crafts, but my mom hasn't participated. Olivia is the sales and marketing person. She's excellent and a great resource. Rick, the executive director, is also excellent. They always take time to talk to you. The caregivers and the kitchen staff are exceptional. They do a good job of hiring their staff.

Dan

I was very impressed with Delta Retirement Center. It was spacious and clean, and we liked that it was close to shopping. The rooms were modern with lots of storage space. They were updated with fresh new carpeting and paint. It seemed like they had lots of activities. The dining area looked very accommodating. Sandy gave us a tour of the place. She was very accommodating. She showed us all the styles of apartments they had. She had a lot of good information for us.

Julie

Delta Retirement Center was very clean. I got there at lunchtime and there was a lot of laughter and conversations coming in from the dining room. I met with Sandy and she was busy moving furniture because they were going to have a movie later that afternoon. I watched the way she rearranged the furniture in the lobby so they could get together and watch a movie where the fireplace was roaring. It was kind of a nice, homey atmosphere. I saw two one-bedroom apartments. One was more accessible for somebody with a wheelchair than the other one. One was a full kitchen while the other one was with a partial kitchen. They had been upgraded so the kitchens had more drawer space. They have a library and a book club once a month, which I think my friend would find very enjoyable. They also have bingo and card games like euchre and cribbage (she loves to play cards too). They have a little cafe that they have set up so the residents can go get coffee any time they want to during the day. There are tables in there so they can sit and chit-chat or socialize. Sandy was very, very informative and answered questions that I didn't even know I had. Since they've just remodeled and repainted, one of my concerns was that of the residents that have cognitive issues, some of them were having difficulty finding their way back to their homes because everything was the same color. They used to have different artwork on different hallways so people knew where their homes were and now everything was all the same color. They put new artwork up and people aren't used to that yet. I talked to Sandy about it and made some suggestions already.

Greg

I was able to go and tour Delta Retirement Center, but it was too pricey for me. It was very nice, they showed me the amenities and they showed me some apartments. The staff there were very nice and their rooms were all very nice as well. I have nothing bad to say about it at all, everything I saw was very nice. They had a nice exercise room, card room, and community room. Overall, the place was clean and neat and it looked like it's been cleaned consistently. Someone comes in once a week to clean the rooms. They also had a little club, so that was nice.

Kimberly

We have my father-in-law at the Delta Retirement Center in Lansing. It's a real nice place, and they have more interaction than where my mom is. It's for people that need a little bit more care. I think my mom would do well there. They go down and have meals, but they all have small kitchens. My dad has a two-burner cooktop, a little sink, and a fridge, but no oven. He could fry an egg if he wanted to, but he doesn't. He just goes down, but if somebody doesn't come down for their meal (they have two meals a day), the staff comes and checks on them. There are cords. If somebody falls and needs help, they can pull the cord. There's a little more assistance available in that setting. You can order ala carte services for them. You pay for each service. It adds to the price of their room, but their base price includes the two meals a day and all their activities. They have activities every day and they have laundry facilities. He has a one-bedroom. The staff is fabulous. It's a great place. However, with the virus, they've been giving them their meal in their room in a container and it has been terrible. Before this whole Covid baloney, their food was good. He does not like the meals that are delivered. He thinks they're cold and they're tasteless, and he thinks the quality of food is less than what it was when they were eating in the dining room. Right now, they're back in their rooms again, but you can still go visit them. We've had the holiday meals and those were fabulous. They go over and above, and the entertainment has been marvelous. The facility is excellent, and they keep it very well kept up. They've been remodeling apartments and carpeting in the hallways. My father-in-law has been there three years. They give them a lot. I don't have any complaints about them.

Nancy

The layout at Delta Retirement Center was really great. When we walked in there for the tour, there were residents that were in the lobby; they seemed happy. We couldn't get right in for the tour, so we went around and talked to some of the residents. One of them had been there for seven years. She was just so happy to be there, so that makes me feel comfortable putting my mom there. I think she'll have lots of friends to talk with and socialize with, so that was a big part. The apartment that mom's going to have is really nice. There's a lot of space in it for her, and there's a walk-in closet. Comparing that with Birkdale, it's like Brogdale. There are places for people to stay. It reminds me of a hotel room. You just walk in there and there's only room for a bed. It just didn't have it when I walked in there; it didn't have any warmth to it at all. It just seemed like a very cold, barren place. I saw a printout of their monthly menu, and it looked good. They have chefs in there. They do an inspection, and they have choices. They offer a lot for the people. They have movies. They have somebody that comes in once a week on Fridays. They have socials and people that come in, sing, and entertain. It seems like there's an awful lot that they do.