Provider Response
Hello KT, we appreciate your candid feedback about our Branch. We are always looking for ways to grow and we appreciate your input.
September 22, 2021
Provider Response
Hello KT, we appreciate your candid feedback about our Branch. We are always looking for ways to grow and we appreciate your input.
June 21, 2021
Provider Response
Hi Diane, I'm so happy to hear you feel this way about your mother’s time at Bickford of West Lansing. The feeling of home and being surrounded by family is always what we strive for! Thank you for sharing!
November 26, 2019
November 25, 2019
August 24, 2019
October 31, 2018
October 15, 2018
August 23, 2017
November 15, 2016
September 30, 2015
September 25, 2015
July 20, 2015
July 31, 2014
December 09, 2021
Provider Response
Davisp, we are disappointed that we did not provide you with a good experience after your mom’s passing. Thank you for taking the time to let us know. Please contact us so we can follow up on your concerns. We look forward to hearing from you and appreciate your time.
March 19, 2021
February 12, 2021
November 26, 2019
We began our quest into senior living because of our love for our beloved mother, Mary Bickford, whose needs became too great for us to manage. As we researched senior living options, we were shocked at our findings. The options offered too much or too little — none met her needs and nothing felt like home. Since we couldn't find what we wanted, we decided to create what we needed. Our main desire was to create a place that helped her achieve an equivalent peace and happiness that she had earlier in her life.
We understand that selecting a senior living community for your loved one is one of the toughest decisions that you will ever face. We will work with you to ensure that the transition is as easy and comfortable as possible. Whether your loved one is at home, in the hospital or even in another state, we can work with your hospital, insurance company, and doctor to make your difficult decision easier on you and your family. Aging can be difficult — but we've also seen the beauty in aging. Our mother's happiness inspired us. We created Bickford for her and now we're devoted to serving yours. We look forward to meeting you soon.