Emerald Meadows

Offers Assisted Living and Memory Care

12 Reviews

6117 Charlevoix Woods Ct.

Grand Rapids

49546

Emerald Meadows

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3.9 12

becca1r 2018-06-03 Place is a zoo, I love some of the caregivers but they always lose the good ones because they don't care for their good employees and overwork them. When visiting my loved one med techs and caregivers are stressed and understaffed, this in turn stressed out my loved one. Food is terrible the new management doesn't care, activities are okay. Still waiting for a call back from one of the ladies in charge about a medication. It's been a week. Only reason for 2 stars on employees is because I like some of the caregivers that actually do their work I am a friend or relative of a current/past resident

5 1 1

Laurinda 2018-04-02 We toured Emerald Meadows, and it was very good. The staff was very good and very friendly. It was clean, it was a smaller facility, and it wasn't totally modern, but it wasn't bad. We had a meal there, they had quite a few activities, and a lot of variety. I visited this facility

5 4 1

Royal387557 2017-03-27 My friend is at Emerald Meadows. It’s a small community. The staff is very kind. It’s a nice, clean place. It’s close to where I live so I can visit all the time. I am a friend or relative of a current/past resident

5 5 1

Laura578767 2016-11-23 If I were to move mom to the Grand Rapids area, I would probably would have put her at Emerald Meadows, but we decided to keep mom on the East side. Emerald was really nice and clean. Outside, there was the community room and the dining hall, and it was really nice. It was centered in a good spot. They have a little community area, and I think everybody enjoyed it. When you look outside the window, you see woods; the location was very nice. I visited this facility

5 4 1

Tim558214 2016-10-10 I have my wife in a respite care facility right now, Emerald Meadows. She has been there less than a month, so I can’t say too much. She seems to be doing fairly well there. I have nothing bad to say about them. She tells me that the food is pretty good. She has a private room. They participate in games, bingo, and other types of games, and she is active with them. She has adjusted very well. She likes her surroundings, and she mixes well with the people that are there. They take care of her much better personally. I am a friend or relative of a current/past resident

5 5 1

Pam408808 2016-07-07 Emerald Meadows was a very acceptable community. I was not as impressed with the memory care unit. There were activities going on. The place didn’t smell as clean and didn’t give as good a feeling as some of the other places. The rest of the community was nice. The tour people were very helpful. I had a very good interaction with their staff and their residents. However, we felt it was more isolated, and we detected an odor and that turned us off. I visited this facility

5 3 1

Larry123745650 2016-04-25 Emerald Meadows was another really nice community that I enjoyed. As I toured it, there was a patient coming down the hall. The person leading me a tour stopped and talked to her and asked how she was doing and what was going on. The patient said, "Oh, I’m having a little trouble, and I was going to go down and see if the nurse was in her station.” The person I was with said, “Why don’t you just push your alert button that you’re wearing?” So, she pushed her button while we talked, and in a minute or two, the nurse was there asking what was going on. I visited this facility

5 4 1

Teresa88289650 2016-02-26 I was very pleased with the lady who showed us around Emerald Meadows. She was very informative and very helpful. The rooms were small, but I guess that's standard for assisted living facilities. The dining room was very nice. They have a good variety of activities to interest every resident, including a TV room, puzzle room, and a library. They celebrate all of the holidays and engage all of their residents. I am a friend or relative of a resident

5 4 1

Anonymous116238050 2015-11-29 Emerald Meadows seemed very nice and clean but was considerably more per month and more luxurious than what my mother needed. It seemed like the menus were very good. We talked with the manager there who was very nice and very pleasant. I visited this facility

5 5 1

Tyler5 2015-10-28 The entire staff that I met at Emerald Meadows really wanted to be there; they enjoyed what they were doing. My mom is in a private room in the memory care component. They have two areas -- one was more assisted living and the other was memory care. Memory care just means a locked-down facility to me. The room is beautiful, and she has beautiful views. The room is quite large at about 260 sq. ft. She has a full bathroom in her room, and they did provide some furniture and could have provided more if we wanted, but we decided to do our own shopping. They are attentive to our needs and concerns. One of my biggest concerns was my mom’s acclimation moving from one facility here in Mexico to another in Grand Rapids, and I’ve heard all kinds of rumors that once somebody has full-blown dementia or Alzheimer’s, it is difficult for them to find some comfort. However, those rumors were really axed after two days. I felt she was completely engaged in the program, which was something new for me. I haven’t eaten there, although my sister has and she said the food was good. I am a friend or relative of a resident

5 5 1

Traci Guerre 2009-04-14 My Grandmother has been at Emerald Meadows of Cascade for approximately 18 months, and I highly recommend it!! My family, as well as my Grandmother herself, could not be happier with the quality of people and care there! I am very impressed with the loving, Christian enviornment that Emerald Meadows has provided, and continues to provide day and night! My loved one stayed here

5 5 1

fred-1 2008-05-20 Emerald Meadows appears to be a beautiful facility. Until you allow your Family member to live there. My mother was there for over two years and many medication errors occured. They are never fully staffed, sometimes there are 2 resident aides to fourty people. The Administrator Kathy is very rude. She promised us the world and all we ever had was problems. Some of the staff are wonderful and my mother loved them but since the change in management it has went down hill... Please check out other facilities. You do get what you pay for.. The food is horrible and served cold. They have an activities director but they never do activities. My mother's shower days were tuesday and Friday, and she would call every week when she wouldn't get her Tuesday shower. My loved one stayed here

5 2 1

6117 Charlevoix Woods Ct., Grand Rapids, MI 49546

Call (800) 385-2527

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Emerald Meadows (800) 385-2527

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Reviews of Emerald Meadows

12 Reviews Write a review

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Assisted Living Reviews for Emerald Meadows

June 03, 2018

By becca1r

I am a friend or relative of a current/past resident

Place is a zoo, I love some of the caregivers but they always lose the good ones because they don't care for their good employees and overwork them. When visiting my loved one med techs and caregivers are stressed and understaffed, this in turn stressed out my loved one. Food is terrible the new management doesn't care, activities are okay. Still waiting for a call back from one of the ladies in charge about a medication. It's been a week. Only reason for 2 stars on employees is because I like some of the caregivers that actually do their work

Provider Response

Hello becca1r, We're sorry that we did not meet your friend or relative's needs. We would love the opportunity to speak with you about this and see what we can do to help. Please reach out directly to our Community Manager, Shawn Phillips. Thank you.

April 02, 2018

By Laurinda

I visited this facility

We toured Emerald Meadows, and it was very good. The staff was very good and very friendly. It was clean, it was a smaller facility, and it wasn't totally modern, but it wasn't bad. We had a meal there, they had quite a few activities, and a lot of variety.

Provider Response

Thanks for the good review, Laurinda! We're glad you were happy with your visit and tour, and we hope to see you again soon. Let us know what we can do to get to a 5-star review!

March 27, 2017

By Royal387557

I am a friend or relative of a current/past resident

My friend is at Emerald Meadows. It’s a small community. The staff is very kind. It’s a nice, clean place. It’s close to where I live so I can visit all the time.

Provider Response

Thank you so much for this kind review! Emerald Meadows staff do take a personal interest in the residents they care for, and it's nice to hear that their kindness shows. :)

November 23, 2016

By Laura578767

I visited this facility

If I were to move mom to the Grand Rapids area, I would probably would have put her at Emerald Meadows, but we decided to keep mom on the East side. Emerald was really nice and clean. Outside, there was the community room and the dining hall, and it was really nice. It was centered in a good spot. They have a little community area, and I think everybody enjoyed it. When you look outside the window, you see woods; the location was very nice.

Provider Response

Hello, Thank you for visiting our community. We hope that everything works out great for your mom. IF there is ever anything that we can do for you in the future please do not hesitate to contact us (616)954-2366

October 10, 2016

By Tim558214

I am a friend or relative of a current/past resident

I have my wife in a respite care facility right now, Emerald Meadows. She has been there less than a month, so I can’t say too much. She seems to be doing fairly well there. I have nothing bad to say about them. She tells me that the food is pretty good. She has a private room. They participate in games, bingo, and other types of games, and she is active with them. She has adjusted very well. She likes her surroundings, and she mixes well with the people that are there. They take care of her much better personally.

Provider Response

Thank you so much for your review of Emarald Meadows. It was an absolute pleasure and an honor to care for your wife while she was here for a respite stay. We hope that both you and your wife are doing well. If there is ever anything that you need in the future please do not hesitate to contact us.

July 07, 2016

By Pam408808

I visited this facility

Emerald Meadows was a very acceptable community. I was not as impressed with the memory care unit. There were activities going on. The place didn’t smell as clean and didn’t give as good a feeling as some of the other places. The rest of the community was nice. The tour people were very helpful. I had a very good interaction with their staff and their residents. However, we felt it was more isolated, and we detected an odor and that turned us off.

Provider Response

Hello, and thanks for visiting Emerald Meadows. We’re sorry to hear that our memory care did not meet your standards — we are currently exploring non-carpet options for the hallways of that unit in an effort to eliminate any unwanted odors. But we’re very glad that you enjoyed your interaction with both our staff and residents! We’re proud of the wonderful people who live and work here, and we’re glad you had a chance to meet them. If there’s anything else we can help you with, please let us know: (616) 954-2366.

April 25, 2016

By Larry123745650

I visited this facility

Emerald Meadows was another really nice community that I enjoyed. As I toured it, there was a patient coming down the hall. The person leading me a tour stopped and talked to her and asked how she was doing and what was going on. The patient said, "Oh, I’m having a little trouble, and I was going to go down and see if the nurse was in her station.” The person I was with said, “Why don’t you just push your alert button that you’re wearing?” So, she pushed her button while we talked, and in a minute or two, the nurse was there asking what was going on.

Provider Response

Thanks for the review! We're glad that you enjoyed your tour of our community. If there's anything else we can do or any questions we can answer, please give us a call at (616) 954-2366.

February 26, 2016

By Teresa88289650

I am a friend or relative of a resident

I was very pleased with the lady who showed us around Emerald Meadows. She was very informative and very helpful. The rooms were small, but I guess that's standard for assisted living facilities. The dining room was very nice. They have a good variety of activities to interest every resident, including a TV room, puzzle room, and a library. They celebrate all of the holidays and engage all of their residents.

Provider Response

Thank you for touring our community. We strive to make everyday a positive experience for our residents in every way from food to activities. We hope you return and will tell your friends and family about us. Thank you Again.

November 29, 2015

By Anonymous116238050

I visited this facility

Emerald Meadows seemed very nice and clean but was considerably more per month and more luxurious than what my mother needed. It seemed like the menus were very good. We talked with the manager there who was very nice and very pleasant.

Provider Response

Thanks for taking the time to write a review! We’re very happy that you found our community luxurious — we want all our residents to be comfortable here. We’d love to help you find ways to cover the cost, Emerald Meadows works closely with area affordable housing agencies. Please contact us at (616) 954-2366 for more information.

October 28, 2015

By Tyler5

I am a friend or relative of a resident

The entire staff that I met at Emerald Meadows really wanted to be there; they enjoyed what they were doing. My mom is in a private room in the memory care component. They have two areas -- one was more assisted living and the other was memory care. Memory care just means a locked-down facility to me. The room is beautiful, and she has beautiful views. The room is quite large at about 260 sq. ft. She has a full bathroom in her room, and they did provide some furniture and could have provided more if we wanted, but we decided to do our own shopping. They are attentive to our needs and concerns. One of my biggest concerns was my mom’s acclimation moving from one facility here in Mexico to another in Grand Rapids, and I’ve heard all kinds of rumors that once somebody has full-blown dementia or Alzheimer’s, it is difficult for them to find some comfort. However, those rumors were really axed after two days. I felt she was completely engaged in the program, which was something new for me. I haven’t eaten there, although my sister has and she said the food was good.

Provider Response

Thanks so much for the great review! We’re so happy that your mom is comfortable here. Our memory care program is designed to keep people engaged — physically, mentally, and socially – and give their families peace of mind. If there’s anything else we can do to assist your family, please let me know!

April 14, 2009

By Traci Guerre

My loved one stayed here

My Grandmother has been at Emerald Meadows of Cascade for approximately 18 months, and I highly recommend it!! My family, as well as my Grandmother herself, could not be happier with the quality of people and care there! I am very impressed with the loving, Christian enviornment that Emerald Meadows has provided, and continues to provide day and night!

May 20, 2008

By fred-1

My loved one stayed here

Emerald Meadows appears to be a beautiful facility. Until you allow your Family member to live there. My mother was there for over two years and many medication errors occured. They are never fully staffed, sometimes there are 2 resident aides to fourty people. The Administrator Kathy is very rude. She promised us the world and all we ever had was problems. Some of the staff are wonderful and my mother loved them but since the change in management it has went down hill... Please check out other facilities. You do get what you pay for.. The food is horrible and served cold. They have an activities director but they never do activities. My mother's shower days were tuesday and Friday, and she would call every week when she wouldn't get her Tuesday shower.

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Studio Apartments

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Resident Capacity: 60
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About Emerald Meadows

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Located in Grand Rapids, Michigan, Emerald Meadows offers a basic level of Assisted Living care as well as two extended levels. And we offer special support for residents with Alzheimer's Disease or other memory impairments. Emerald Meadows residents enjoy:

Warm and cozy private apartments
Friendly community areas for socializing
Prepared meals three times daily
Weekly housekeeping
Plenty of recreational opportunities
Staff available 24/7

If you are not sure you're ready for the peace of mind Emerald Meadows offers, try a short-term respite stay. You'll get all the amenities of a 5-star hotel, with meals and care services included!

Emerald Meadows

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