Lockwood of Fenton

Lois924

I love living at Lockwood of Fenton. Except for this problem that I'm having right now with the manager, the staff here is really good. They have different types of residents. I get along with everybody here except for about five people, but this is a big apartment building. I love everybody here. I help wherever I can, and they appreciate that. There is an activity director here; she is young, but the things she comes up with to do are amazing, and I tell her that. They will take the bus on a lunch trip once a month, they go for ice cream, and they go shopping. Today, they're going to Walmart on the bus. There are a lot of good things about this place. Good food, too. I'm in one of the smallest apartments here because it needed to be rented. The kitchen and bathroom are upgraded. I have a very nice apartment. The biggest apartments they have are two-bedroom-two-bath, and they go down from there: Two-bedroom-one bath, and one-bedroom-one bath. I'm in a corner and my apartment is small, but it's tolerable.

Barb

Lockwood of Fenton was nice, but it didn't fill our needs as far as food. It's more senior living. The staff during the visit was very nice. The apartment was large, very nice, and well-maintained. They have a full kitchen in each apartment.

Silverweed

They said they would help hang things pictures, etc. Then when my relative was moved in we were told that it was up to us to have done. Some things were not cleaned as the should have been. Housekeeping was to come by and do but, never did my relative had to complete the cleaning. Food portions are skimpy and often lukewarm. You have to ask for extra servings which (if they have) they will provide. As mentioned in other reviews they do not provide diet specific menus.

Karen

My mother-in-law lives at Lockwood of Fenton. She has a 2-bedroom apartment and she’s very pleased there, but it’s expensive. They just remodelled so it’s very attractive when you walk in, and the apartments are well maintained. We’re pleased. They have different areas where they can sit and visit, and they just made a socialization room where they can play bingo, they can have people come in and entertain, and recently they had a junior high honor group come in and sing Christmas carols and they brought cookies. They planned some outside activities in the facility for them. They prepare all three meals for her. She goes down to the dining room and eat all her meals with everyone else. She seems to like the food. She always complain that the portions are too big, but since she’s diabetic, it’s hard because they offer desserts, and it’s hard to pass up a piece of pie. The way they redid the front office is very nice. They have a very nice concierge when you first walk in, which is very impressive, but the admin people are all now behind closed doors, and to me, it comes across as cold or unfriendly. I don’t know how much interaction they have with the residents. They also have a new medical team, but it’s at an additional cost. They have an RN that’s overseeing things, but it’s optional for the residents. The cleaning staff are all friendly and nice. They have a new activities director.

Upset4848

Even though they were told that Lockwood would be able to accommodate dietary restriction "with no Problem". they have yet to be able to deliver what they promised !!! The meal program is lacking in quality, perorations, and the ability to work with special diets. My suggestion would be to "get it in writing". Also the cost is outrageous, you can go to a local restaurant for better food at a cheaper price. .

Laura

My mom was in Lockwood of Fenton, but we weren't very happy. There's a very slow response. One night my mother fell and she kept pushing her button, but it took almost two hours before someone showed up. They kept giving us the excuse that they have limited staff on the weekends. The food was not good. The medical team is separate from the Lockwood staff. Now, the medical team is pretty nice and accommodating in terms of care, but the staff was not very caring and unapproachable. We weren't very happy with them. Her room was clean, and the cleaners were OK. They did have a lot of activities, like live entertainment, Bingo, and outings. That part was good, plus the facilities were nice.