Lockwood of Fenton

Barb

Lockwood of Fenton was nice, but it didn't fill our needs as far as food. It's more senior living. The staff during the visit was very nice. The apartment was large, very nice, and well-maintained. They have a full kitchen in each apartment.

Silverweed

They said they would help hang things pictures, etc. Then when my relative was moved in we were told that it was up to us to have done. Some things were not cleaned as the should have been. Housekeeping was to come by and do but, never did my relative had to complete the cleaning. Food portions are skimpy and often lukewarm. You have to ask for extra servings which (if they have) they will provide. As mentioned in other reviews they do not provide diet specific menus.

Karen

My mother-in-law lives at Lockwood of Fenton. She has a 2-bedroom apartment and she’s very pleased there, but it’s expensive. They just remodelled so it’s very attractive when you walk in, and the apartments are well maintained. We’re pleased. They have different areas where they can sit and visit, and they just made a socialization room where they can play bingo, they can have people come in and entertain, and recently they had a junior high honor group come in and sing Christmas carols and they brought cookies. They planned some outside activities in the facility for them. They prepare all three meals for her. She goes down to the dining room and eat all her meals with everyone else. She seems to like the food. She always complain that the portions are too big, but since she’s diabetic, it’s hard because they offer desserts, and it’s hard to pass up a piece of pie. The way they redid the front office is very nice. They have a very nice concierge when you first walk in, which is very impressive, but the admin people are all now behind closed doors, and to me, it comes across as cold or unfriendly. I don’t know how much interaction they have with the residents. They also have a new medical team, but it’s at an additional cost. They have an RN that’s overseeing things, but it’s optional for the residents. The cleaning staff are all friendly and nice. They have a new activities director.

Upset4848

Even though they were told that Lockwood would be able to accommodate dietary restriction "with no Problem". they have yet to be able to deliver what they promised !!! The meal program is lacking in quality, perorations, and the ability to work with special diets. My suggestion would be to "get it in writing". Also the cost is outrageous, you can go to a local restaurant for better food at a cheaper price. .

Laura

My mom was in Lockwood of Fenton, but we weren't very happy. There's a very slow response. One night my mother fell and she kept pushing her button, but it took almost two hours before someone showed up. They kept giving us the excuse that they have limited staff on the weekends. The food was not good. The medical team is separate from the Lockwood staff. Now, the medical team is pretty nice and accommodating in terms of care, but the staff was not very caring and unapproachable. We weren't very happy with them. Her room was clean, and the cleaners were OK. They did have a lot of activities, like live entertainment, Bingo, and outings. That part was good, plus the facilities were nice.

Judy886583

Lockwood of Fenton would be my number one choice, and I had looked at five different places. The lady, who took me through, was absolutely a wonderful person. The living area was clean and everything seemed to be updated, nothing was broken or anything, and the residents seemed to be very happy. It was just an all-around nice experience. They had everything that anyone would want. I can’t imagine what else they could add that would be helpful or that people would want because they had it set up in a very nice way, and they had a lot of things to do for the people. The rooms were a nice, comfortable size. They took me to everything, and I was very impressed.

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