Pre-Covid we were ok with the care our mother received. Once COVID hit we were not ok with the care.
Way understaffed, laundry not being done, rooms not being cleaned. Less than transparent regarding COVID numbers and very secretive.
Our mother caught COVID, no surprise but actually survived. When it was FINALLY allowed we got her the heck out of there.
It was a huge three month nightmare.
I am not rating food etc because pre Covid it was fine along with the help etc. but after Covid there appeared to be different workers. Also all entertainment and activities stopped cold turkey leaving many seniors all alone unable to see family and nothing to do. I tried to contact Singh Development but of course I had no luck. I realize the government was no help and the fact that they cannot be sued is criminal.
Waltonwood at Cherry Hill
Offers Assisted Living, Independent Living, Continuing Care Communities, and Memory Care
17 Reviews
42600 Cherry Hill Rd, Canton, MI 48187
Call
(800) 385-2527
Reviews of Waltonwood at Cherry Hill
Assisted Living Reviews for Waltonwood at Cherry Hill
June 25, 2020
I am a friend or relative of a current/past resident
April 20, 2020
I am a friend or relative of a current/past resident
Do NOT let your senior family or friends live at ANY of the Waltonwood facilities. The allow residents to lay for hours in soiled diapers and there are ants and bugs crawling all over the residents' rooms and on the residents themselves. We have photo proof of these horrible practices. If you love the senior in your life....you will not place them at waltonwood facilities.
September 24, 2019
I am a friend or relative of a current/past resident
Very nice facility in memory care. food was good and nicely presented and served, more like a restaurant. Rooms were much nicer than most places we looked at. Staff was generally very good although it took a little time to get my mom’s situation understood. Overall we were very pleased with facility and staff and service and felt my mother was very well cared for. She had full service which was expensive (around $10,000 a month) but in this case it was worth it.
February 21, 2016
I visited this facility
Waltonwood at Cherry Hill has a building for memory loss patients. The woman who assisted us was very nice. $4,500 a month only includes the room and a meal; you have to pay for everything else. I was impressed with their activities and outings.
June 30, 2015
I visited this facility
Waltonwood was very beautiful; I could have seen my mother fitting into that community quite well. It was very clean and it was a beautiful facility, it really reminded you of a home as it has a very homey feel. It was very modern and I love the apartments. It has a lot of activities, the staff was all very pleasant and we were given cherry pie and it was very good. The dining area was very well lit and it has an open seating. They weren’t confined with one partner every day, they can make friends and they can move around and I like that aspect.
February 24, 2015
I am a friend or relative of a resident
The name of the facility is Waltonwood at Cherry Hill. We chose it because it is a nice community, and it had a homey feel. It didn't feel like you were put in a situation where you were put in a basement with a 'People who couldn’t help themselves' sign. They have activities all day long, and the staff is friendly. My husband has only been here since December, and so far, this is the best month. The rooms are nice. They got furniture in it. It has a closet, private bath, bed, and dressers. I would do like to see more nursing staff here in case someone gets sick. They do have a doctor here on staff, but he comes in once a week.
January 24, 2015
I visited this facility
Waltonwood at Cherry Hill is excellent. The staff was nice. They seem like they really have things together. I don't know a whole lot about the staff there, but they seem very helpful. The rooms are nice and spacious, but they are a little more expensive. The dining room is nice. I would absolutely recommend this place to others.
December 16, 2014
I visited this facility
Waltonwood was so expensive. The staff was very pleasant. That is the one place where the woman tried her hardest to make sure that I went there. She was really selling the place. The room was nice, but I didn't think it was safe for my father because he needed greater supervision. The dining area was very nice. They had a lot of activities. The place was very well maintained; however, it wasn't diverse enough for me. For a father with dementia, you want a little more familiarity as he would be the only black person there.
December 01, 2014
I am a friend or relative of a resident
Currently we are using Waltonwood for my dad. It is clean, and the atmosphere is good. The staff treats my dad very good. They have a good staff, and they seem to be trained well. He has his own apartment that is a studio style. It has a small kitchen area, and it has no appliances other than a refrigerator. The space is fine.
They have a physical coordinator that exercises with the residents every week. They have an activities person that plays games with them like bingo and cards. Every week they go out to lunch. They have activities where they may go to a park or dancing. Their activities person is very good. The food is OK. They have a restaurant style dining room. The best feature is their atmosphere. It is decorated nicely and upscale.
April 11, 2014
I visited this facility
Waltonwood was beautiful. I would like to move there, but I have to be 60, so I couldn't live there yet. It was an apartment complex, and they had 10 different floor plans. Anywhere, the smallest apartment was 550 square feet; that's for one bedroom and one bath all the way up to 2,200 square feet, which has three bedrooms, three bathrooms, and it was bigger than my house. It has a gorgeous kitchen. The place was huge. It had a movie theater in it. We had dinner there. It was all china and linen, and you have a waitress or waiter wait on you. It was gorgeous. They also had a two-bedroom apartment that was reserved for guests that you could use if you want to visit your parents.
June 22, 2012
I visited this facility
Very nice lobby/dining area
with tablecloths.
Open feeling. Toured the apt. rooms available
and very nice.
Staff friendly.
Entrance way was
a bit dark with
dark green/wine red
color scheme but
felt very private
which I liked.
November 18, 2011
I am a friend or relative of a resident
This is a well-run, beautiful facility. Staff members are attentive, caring and friendly. Health care providers come on-site, so there are no transportation costs for routine care visits. Structured activities in Memory Care are excellent. Communication is prompt. Pricing structure 'reasonable' compared to another facility we had experience with that charged considerably more and provided considerably less care and service in a far more oppressive environment.
Independent Living Reviews for Waltonwood at Cherry Hill
September 19, 2017
I am a friend or relative of a current/past resident
Waltonwood at Cherry Hill is very clean. Even though it's independent living, they have an agency for assistance in-house, which works very nicely for us since one parent doesn't need help while the other one does. The staff is very friendly and they obviously want it to be a success, so they're always available. The customer service is good, the grounds and gardens are lovely. The place is very well-kept and centrally located. It looks like they have a lot of activities for the residents. The pricing is certainly more affordable than some of the ones we've visited.
May 22, 2017
I visited this facility
Waltonwood had really nice grounds and was well decorated. Everything was modern and up to date. They had a very nice dining room, a lot of activities, and bus rides to different places, which was very appealing to us. They gave us a small pie to take home, and my husband said it was very good. They had a special breakfast once a week. Everyone seemed to be very happy with what they're doing and eating.
September 30, 2015
I visited this facility
Waltonwood was very nice. All of the apartments had a balcony or a terrace, and we did eat there. The food was very good; staff was very accommodating. The whole place was nice and open, and the amenities were quite nice. They seemed to have a lot of activities including some trips to parks. They had a well-stacked library; it had a theater with movie-style seating, and it showed films every night. They had a bistro which was nice for snacks, and it had regular entertainment.
July 18, 2014
I visited this facility
I had a brief tour at Waltonwood at Cherry Hill. It was a very nice facility. The accommodation, or the apartment that we looked at, was perfect. It would have fit my mom, and it would have been my second or third choice, but it just didn't meet all our criteria.
October 23, 2013
I visited this facility
The place is so pretty, it is so nice there. They don’t have just a piano, they have a grand piano. Big, beautiful apartments. I am sure because Michael is retarded they didn’t want us there. It was so obvious. One day it was fine, the next they said you can’t live here, and refunded our money. I wouldn’t go there and live there now even if they paid me. I don’t want to live with people like that.
Provider Response
Dear Doris15, I appreciate your feedback relating to your experience at Waltonwood, and am very sorry we were unable to help you. Please call me to discuss the specifics of your situation further at 248-865-1600. I look forward to speaking with you. Sincerely, Linda Rose
Services and Amenities of Waltonwood at Cherry Hill
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
- Resident Parking
- Pool
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Skilled Nursing
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
- Fitness Room
Guest services
- Guests At Mealtime
- Overnight Guests
Languages
- English
General
- Resident Capacity: 76
- Pets: Yes
Range of services
- Physical Therapy
- Occupational Therapy
Types of care
- Walking Wheelchair Assistance
- Meal Preparation
Training Areas
- Memory Care Training
About Waltonwood at Cherry Hill
Waltonwood at Cherry Hill is a senior living provider in Canton, Michigan that offers residents Assisted Living, Independent Living, Continuing Care Communities, and Memory Care. Contact Waltonwood at Cherry Hill for more details on services and rates.
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