New Life Healthy Living

Offers Assisted Living

5 Reviews
7600 Clays Lane, Windsor Mill, MD 21244
Call (800) 385-2527
New Life Healthy Living (800) 385-2527

Reviews of New Life Healthy Living

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Assisted Living Reviews for New Life Healthy Living

January 15, 2015

By Charles103276450

I visited this facility

My father-in-law was in New Life Healthy Living before, and we were totally dissatisfied with the caring he was given. They promised a lot and delivered very little. It was a little far eastern in decorum, but the place looked nice, and they had a place for meals, so it was not bad there at all. The staff was not trained; they were not able to deal with anybody that would present any kind of a problem. If they had a nurse, it was just right out of school and probably a first job kind of thing, and the administration would say a lot of things but really not deliver any of those things. The medications were mixed up, it wasn't administered probably, and sometimes it was not administered at all, which is serious. It was very distubing. When we found out about the medication not being given to him, we couldn't wait to get him out fast enough. One other thing about the staff: it is constantly changing. Every time we went there, there were different people. They need to improve on training, they need to improve on care for their patients, and they need to improve on the activities because there is none. The food they need to improve on, and there are so many different areas that they need to improve on. But like I said, when medications are misgiven or the wrong doses are given, when they are given at the wrong time or not at all, that is a problem, and it is one that really I don't know how a place like this could operate with.

Provider Response

We at New Life Healthy Living are very sorry for the negative experience you had prior in our Assisted Living Community. We are currently under new management, and are working toward building a team of Medication Techs, and Caregivers that deliver a high quality service to the residents of the community. All Medication Techs have been trained and certified by our Wellness Director/Case Manger/Delegating Nurse, and complete an on-going monitoring system by the LPN/Wellness Supervisor and RN/CM/DN. - Assisted Living Director 6/2016

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Costs for New Life Healthy Living

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Services and Amenities of New Life Healthy Living

Room and housing options

  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

General

  • Resident Capacity: 102
  • Pets: No Pets Allowed

Licenses

  • State Licenses: 03AL1111-C

Costs

  • Assisted Living Starting At: $2700/month
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    About New Life Healthy Living

    The entire New Life Healthy Living team thanks you very much for considering our wonderful Assisted Living Community. Our our motto here is…“Where New Life Begins”

    We offer housing, and care options to all those who require, or request assistance with their activities of daily living such as bathing, dressing, and medication administration. We’re licensed to care for residents from level one to three, which allows our residents to age in place.

    Our community was founded in 2012. We offer many amenities such as great food prepared in our own kitchen, activities programs for your participation and socialization needs, plus a movie theater for movie nights!

    Although we can never take the place of “home”, we come close with our family atmosphere. Our staff is warm, kind and they truly care about each and every resident that becomes a member of our special community.

    Amenities:

    Personal Space:

    • We offer private and semiprivate suites
    • Furnished with bed, nightstand, dresser, & chair
    • Optional services of cable & phone

    Community Space:

    • Easy to follow floor plans
    • Handicap accessible doorways & hallways
    • Hand rails
    • Exercise Room
    • Activities Rooms
    • Movie Theater
    • 24-hour safety & security. State of the art cameras, and night watchman from 9:00 pm – 9:00 am.

    Meals

    • Prepared three times daily by certified staff
    • No pork products prepared or served

    Housekeeping, & Laundry

    • Completed weekly in house included in base rate

    Activities

    • Monthly calendar of various activities
    • Celebrations in our state of the art banquet halls to celebrate holidays such as Valentine’s Day, Easter, Independence Day, Thanksgiving & Christmas

    Access to health care needs:

    • 24-hour awake staff, and a host of preferred providers.
    • LPN 5 days per week
    • RN 5 days per week/on call 24 hours

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