I don't usually write reviews but after touring this facility, I absolutely had do. One of the managers named Sheena showed me around the place and she was very caring and had a personal relationship with the residents. I could tell that she truly cares about the residents. Great place!
New Life Healthy Living
Offers Assisted Living
4 Reviews
7600 Clays Lane, Windsor Mill, MD 21244
Call
(800) 385-2527
Reviews of New Life Healthy Living
Assisted Living Reviews for New Life Healthy Living
August 18, 2017
I visited this facility
June 24, 2016
I am a friend or relative of resident
I was so very pleased with the care my brother received at New Life. I had looked at many other assisted living communities and chose the right one. The staff from the housekeeping staff up to the administration staff was also willing to help and always made the residents feel comfortable and at home. The hood was delicious, the care excellent and all of the residents seemed to always get along. They even have their own movie theater for movie nights which my brother really enjoyed. The staff is always there for their residents but also give the families peace of mind which I needed. I can't say enough on how New Life Healthy Living made a wonderful change in my brother's life. The activities really kept my brother quality of life up and he enjoyed them very much. You really have to see this community and how clean it is also. Good Luck
September 21, 2015
I am/was a resident of this facility
This is a terrible place to keep your family. They have constant staff turnover. Unlicensed people are handing out meds without knowing what they give. One of them asks me what meds do I take. It gets worse at night.
If you think I'm lying go up there for a visit, you will be shocked to see what happens.
On the good side it is a large empty building with plenty of room.
Provider Response
We at New Life Healthy Living are very sorry for the negative experience you had prior in our Assisted Living Community. We are currently under new management, and are working toward building a team of Medication Techs, and Caregivers that deliver a high quality service to the residents of the community. All Medication Techs have been trained and certified by our Wellness Director/Case Manger/Delegating Nurse, and complete an on-going monitoring system by the LPN/Wellness Supervisor and RN/CM/DN. - Assisted Living Director 6/2016
January 15, 2015
I visited this facility
My father-in-law was in New Life Healthy Living before, and we were totally dissatisfied with the caring he was given. They promised a lot and delivered very little. It was a little far eastern in decorum, but the place looked nice, and they had a place for meals, so it was not bad there at all. The staff was not trained; they were not able to deal with anybody that would present any kind of a problem. If they had a nurse, it was just right out of school and probably a first job kind of thing, and the administration would say a lot of things but really not deliver any of those things. The medications were mixed up, it wasn't administered probably, and sometimes it was not administered at all, which is serious. It was very distubing. When we found out about the medication not being given to him, we couldn't wait to get him out fast enough. One other thing about the staff: it is constantly changing. Every time we went there, there were different people. They need to improve on training, they need to improve on care for their patients, and they need to improve on the activities because there is none. The food they need to improve on, and there are so many different areas that they need to improve on. But like I said, when medications are misgiven or the wrong doses are given, when they are given at the wrong time or not at all, that is a problem, and it is one that really I don't know how a place like this could operate with.
Provider Response
We at New Life Healthy Living are very sorry for the negative experience you had prior in our Assisted Living Community. We are currently under new management, and are working toward building a team of Medication Techs, and Caregivers that deliver a high quality service to the residents of the community. All Medication Techs have been trained and certified by our Wellness Director/Case Manger/Delegating Nurse, and complete an on-going monitoring system by the LPN/Wellness Supervisor and RN/CM/DN. - Assisted Living Director 6/2016
Costs for New Life Healthy Living
Services and Amenities of New Life Healthy Living
Room and housing options
- Companion Suites: We Offer Companion Suites
- Studio Apartments
General
- Resident Capacity: 102
- Pets: No Pets Allowed
Licenses
- State Licenses: 03AL1111-C
Costs
About New Life Healthy Living
The entire New Life Healthy Living team thanks you very much for considering our wonderful Assisted Living Community. Our our motto here is…“Where New Life Begins”
We offer housing, and care options to all those who require, or request assistance with their activities of daily living such as bathing, dressing, and medication administration. We’re licensed to care for residents from level one to three, which allows our residents to age in place.
Our community was founded in 2012. We offer many amenities such as great food prepared in our own kitchen, activities programs for your participation and socialization needs, plus a movie theater for movie nights!
Although we can never take the place of “home”, we come close with our family atmosphere. Our staff is warm, kind and they truly care about each and every resident that becomes a member of our special community.
Amenities:
Personal Space:
- We offer private and semiprivate suites
- Furnished with bed, nightstand, dresser, & chair
- Optional services of cable & phone
Community Space:
- Easy to follow floor plans
- Handicap accessible doorways & hallways
- Hand rails
- Exercise Room
- Activities Rooms
- Movie Theater
- 24-hour safety & security. State of the art cameras, and night watchman from 9:00 pm – 9:00 am.
Meals
- Prepared three times daily by certified staff
- No pork products prepared or served
Housekeeping, & Laundry
- Completed weekly in house included in base rate
Activities
- Monthly calendar of various activities
- Celebrations in our state of the art banquet halls to celebrate holidays such as Valentine’s Day, Easter, Independence Day, Thanksgiving & Christmas
Access to health care needs:
- 24-hour awake staff, and a host of preferred providers.
- LPN 5 days per week
- RN 5 days per week/on call 24 hours
What Makes Us Special
Come and meet our NEW Professional Management Team who is focused on creating a warm, safe and comfortable homelike environment for you and your loved-one.
Map of New Life Healthy Living
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