Citizens Care and Rehabilitation

Barbara

My mom is in Citizens Care and Rehabilitation, so everything is fine. She hasn't been there that long, but we have no issues with them. They keep in contact with me if there are any issues or questions they have about her. I'm not sure how the other nursing homes run, but it's always good to know that they are keeping an eye on my mom, and you don't have to be there 24/7. The room is fine. They've got a nice place set up for all the residents. Regarding activities, they have something for them every day like bingo or they have somebody come in and sing. They have a nice program set up.

Lynn

We have decided on Citizens Care and Rehabilitation. We have put in an application for my mom. There's a 3- to a 6-month waiting period, so we're going to wait. I like that they would get my mom for every meal. The person who gave me the tour was very friendly and knowledgeable. She answered all the questions. My mom would be in her own room. There are shared rooms, but they don't see the other person. You could bring your own things, which I like. They are pretty roomy, too. I didn't know about their activities because I know my mother would not participate. She can't see, so she wouldn't know. I know they'll try to get her to do things, but I just know my mother can't do anything, so I wasn't concerned about that. I saw one patient and she said she liked it there. I didn't see a lot of patients because they were all in their rooms and we didn't disturb them.

Brenda

My father was in Citizens Care and Rehabilitation Center, and they were very good. They were really good about getting back to normal -- as best as they could -- and setting up window visits. Then they finally had tent visits where you could go for a half an hour. The hardest part was that he was quarantined to his room most of the time. He was in rehab from being sick in the hospital. They were great, and the staff was very helpful and informative. They helped with different things on a daily basis, from visits to getting him transportation, because he had to go to a couple of doctors appointments. They had good food. The facility seemed very neat, organized, and clean, and they're very careful about COVID; they did a good job with that.

nswef

I was a client 6/6/19-7/28/19 Fractured hip My first days were difficult and apparently I wasn't very pleasant. Once I was in less pain I was quite happy to be there. My room was spacious, clean and had a lovely view of the garden. The staff were nearly all pleasant and worked very hard. The night staff was a little harder to get to know, but I did get to be friendly with one. The physical and occupational therapist were cheerful and enthusiastic. I LOVED therapy. I knew it would get me home! The food was OK. I loved the soups and only ate the proteins. Breakfast I had yogurt and fruit. The fruit was fresh and good. The patience the staff needs to have dealing with so many people in pain, afraid and grumpy made me realize how lucky I was that they were so patient with me.

Zse

Terrible experience. The night crew were rude and nastey. A Janaxan boy came into my room and kept knocking into my bed like he was trying to annoy me on purpose. The so call food was awful. I could not eat it. The day staff were not that paying attention to patient either. Thank the Lord I was able to go home. The place is a level away from being thought as a funeral home.

miasandra

Two words for Citizens Nursing home INCOMPETENT and NEGLIGENT,My mother left that place worse than when she went in there. The place is horrible 😠