My husband has been in Tranquility at Fredericktowne. Their staff is extremely friendly and personable. They take very, very good care of my husband, and they care very much about the community they work with. Currently, a lot of people in many areas of the work community are having issues with getting enough people hired, so they are kind of going through a lot of staff right now. They'll hire people, they'll work for a short time, and then quit because they or the facility realized that that person is not cut out to work with the elderly community. The ones that are there are really good. The ones that have been there a long time are really, really good. They are currently in lockdown because they have two people with active COVID, but it's totally contained in the memory care unit. They're going to start allowing the assisted living part to have visitation, but only outside the facility. It's very, very clean, they jump on things, and fix anything immediately. With so much rain that we've had this year, they detected a roof issue, and got it fixed immediately. They're not able to do a lot of the activities that they normally do simply because of COVID. I find that many of the activities are probably a little more geared towards women than men. Their food is very good, I like it a lot, though my husband not so much, but he's very picky about his food. It's not the most expensive place here in town, but it's still very expensive. Truthfully, that's probably the biggest issue why we're looking at trying to move him somewhere else. Most of the places around here, the cost we're paying, is what you're going to pay to get decent care. Any place that's cheaper, the care is going to be substandard.
Hello Teresa, thank you for taking the time to share your thoughts about your husband's experience at Tranquillity. Your feedback is greatly appreciated. I have shared your review with community and regional leadership. We'd welcome the opportunity to learn about your husband's food preferences. We are also actively working on hiring additional team members that align with our mission of caring for our residents and our employees. If you're open to further discussion, please send us a private message with your phone number or email address. We'll reach out to talk personally. Thank you, Alison