Tranquillity at Fredericktowne

Offers Assisted Living and Memory Care

18 Reviews
6441 Jefferson Pike, Frederick, MD 21703
Call (800) 385-2527
Tranquillity at Fredericktowne (800) 385-2527

Reviews of Tranquillity at Fredericktowne

18 Reviews Write a review
Food
(4 Reviews)
Staff
(12 Reviews)
Facility
(11 Reviews)
Activities
(4 Reviews)
Value
(4 Reviews)

Assisted Living Reviews for Tranquillity at Fredericktowne

July 20, 2022

By Judith

I visited this facility

Tranquility at Fredericktowne was absolutely far and above the friendliest of the places I visited. Everybody was glad to meet me. The staff was very outgoing and welcoming. The place itself was very bright. There's lots of windows and it's just a very welcoming place physically, and in terms of the people who were there. The lady who did the tour was wonderful. She made me laugh and made me realize that I could have a good life there. I am going to be staying in a very large studio. It is actually as big as their one-bedroom apartment, except that it doesn't have walls in it, so it has more usable space. All my furniture has already been moved in and it's really a beautiful unit with three very big east-facing windows. It's very bright, very clean, and very well-organized. They have a restaurant-type dining. They have a chef and a different menu every day. There are always two main options, and then if you don't like either of those, you can choose something else. I'm really looking forward to it. They also have a van where they take people on field trips, and then movies, bingo, and all kinds of things.

Provider Response

Thank you so much Judith, for taking time to share your review of Tranquillity at Fredericktowne. We value your opinion deeply and will share your positive review and accolades of the team members with our leadership team to ensure they are recognized and celebrated. Your feedback is greatly appreciated! Warm regards, Alison

October 06, 2021

By Teresa

I am a friend or relative of a current/past resident

My husband has been in Tranquility at Fredericktowne. Their staff is extremely friendly and personable. They take very, very good care of my husband, and they care very much about the community they work with. Currently, a lot of people in many areas of the work community are having issues with getting enough people hired, so they are kind of going through a lot of staff right now. They'll hire people, they'll work for a short time, and then quit because they or the facility realized that that person is not cut out to work with the elderly community. The ones that are there are really good. The ones that have been there a long time are really, really good. They are currently in lockdown because they have two people with active COVID, but it's totally contained in the memory care unit. They're going to start allowing the assisted living part to have visitation, but only outside the facility. It's very, very clean, they jump on things, and fix anything immediately. With so much rain that we've had this year, they detected a roof issue, and got it fixed immediately. They're not able to do a lot of the activities that they normally do simply because of COVID. I find that many of the activities are probably a little more geared towards women than men. Their food is very good, I like it a lot, though my husband not so much, but he's very picky about his food. It's not the most expensive place here in town, but it's still very expensive. Truthfully, that's probably the biggest issue why we're looking at trying to move him somewhere else. Most of the places around here, the cost we're paying, is what you're going to pay to get decent care. Any place that's cheaper, the care is going to be substandard.

Provider Response

Hello Teresa, thank you for taking the time to share your thoughts about your husband's experience at Tranquillity. Your feedback is greatly appreciated. I have shared your review with community and regional leadership. We'd welcome the opportunity to learn about your husband's food preferences. We are also actively working on hiring additional team members that align with our mission of caring for our residents and our employees. If you're open to further discussion, please send us a private message with your phone number or email address. We'll reach out to talk personally. Thank you, Alison

April 10, 2020

By Reese525

I am a friend or relative of a current/past resident

Horrible facility -- do not put anyone you love in this place. Here is my honest review. Facility: The actual facility is very nice. The rooms are nice and clean. So, it was appealing when we visited, checking to see if it would be a nice place for our loved one. Assisted Living: Our loved one was in Assisted Living on the 2nd floor. They pretty much spent most of their time in their room, watching TV. We were hoping that the walk to the dining hall on the lower level would give them needed daily exercise, but what actually ended up happening was they would decide they didn’t want to walk down to the dining hall, so they would end up missing meals entirely, because food was rarely brought to their room if they didn’t go down to the dining hall. Consequently, our loved one lost a great deal of weight and was very frail. Food: The food was average. Nothing to “write home about”. We were allowed to purchase meals and eat with our loved one. Staff: There was one caretaker who actually cared about our loved one, and I know they worked very hard to take care of our loved one. The majority of the staff were horrible, and the management is deplorable. Just one excuse after another when we questioned things. On one occasion I had visited late at night, and needed to find a staff person to help with a mess my mother had made in the bathroom. (I was actually surprised to find it - it was dried poop, which meant it had been there for awhile!) No one was to be found. I had to go to the first floor of the facility to find someone. That was very upsetting — we have no idea how many hours residents on the 2nd floor go unchecked at night. When asked why there was no one up there, we were told they had a “shortage of staff.” Care: Our loved one was rarely showered. Like — maybe twice in the whole time they were there (a year). They had lost so much weight. They just sat in their room all day with the TV on. The TV was the ‘sitter’. The facility had activities for the residents, but if the residents don’t opt to go, they don’t go. The staff will tell you they will take them, but it isn't true. We have since moved our loved one to another facility where they are showered several times a WEEK, and they have gained weight, are happy and "out and about", talking to other residents during the day and rarely in their room -- we are all much happier with the new facility. Our loved one is much better cared for. I wish I could say better for Tranquility, but it was a horrible experience for us.

Provider Response

Good afternoon, I hope your day is going well. My name is Shawn, and I work at the Elegance Living Support Center (located in Baltimore, MD). Thank you for taking the time to write this detailed review and for your compliments about the look of your community. We, at Elegance, take all reviews for our communities seriously. I apologize for the negative experience that you had. Due to the nature of your review, I have gone and sent your review over to the community and regional leadership team for investigation. If you’d like to speak to a member of our operations team about your experience and review, please send the community a private Facebook message with your preferred contact information. Thank you, and have a great rest of your day. Shawn – Digital Marketing

March 20, 2019

By Sean

I visited this facility

Tranquility at Fredericktowne was a very nice, up-to-date, and modern facility. The person who showed me around was very good. It was a great experience overall. The dining room looked very nice. There was a separate dining room as well which you can reserve. They had some fingernail painting, and a little salon area which looked nice.

Provider Response

Good afternoon Shawn, I hope your day is going well. Thank you for taking the time to write this review and rate Tranquility at Fredericktowne five-stars. We are ecstatic to hear that your visit to our community went well. If you have any questions for us, please don't hesitate to reach out. You can reach us by sending a private message on Facebook, calling us over the phone, or by visiting us in person. Thank you again, Sean, and have a great rest of your day! Shawn - Digital Marketing

June 30, 2017

By CaringReviewer140419

I visited this facility

Tranquility at Fredericktowne was fine, but we could only afford a room that was about the size of a closet. If you have more money, you could have bigger room. Amenities and activities were fine. They did have everything that you need like good PT and a big activities calendar. It was a fine place.

June 19, 2017

By CaringReviewer138847

I visited this facility

Tranquility at Fredericktowne was wonderful. They showed us around and answered all of our questions. It was a very nice place. Everything was what what we like, but it was expensive. They had a place to eat, a place to exercise, and a lounge area.

October 10, 2016

By John483173

I visited this facility

Tranquillity At Fredericktowne was kind of expensive. It’s comparatively new, so as far as the way it looks -- the infrastracture and such as that, and looking at the rooms and the amenities -- it’s topnotch. They have single-room studios, and then they have larger apartments. They’re laid out very efficiently. There’s sufficient space for studios. It surprised me that the studios were quite large, and there were plenty of closet space. The place is only a couple of miles away. It’s pretty nice. So we’re looking at it, but basically I think it’s the place where we’re going to go; it’s just the matter of working out the financial aspect of the situation. It’s conveniently located. There’s a good ratio of staff to the number of residents. I ate in the dining room, and it was terrific. The food was delicious.

May 29, 2016

By Barbara722077

I am a friend or relative of a resident

We decided on another facility until we came across Tranquility at Fredericktowne, which really beat them out big time. It’s a great community. The facilities are beautiful and has very well-trained people who’ve been there for a long time. Every time I see them, I can see the dedication in the patient care workers and the administrative people. The food is great, my mom is very happy, and the price is reasonable. They go out to restaurants for lunch or dinner, go on sightseeing tours, and go shopping. They have a large outdoor patio with furniture and activities outdoors.

November 25, 2013

By Charlene12

I visited this facility

We like Tranquillity a lot. It was a clean facility. Although it wasn't in the country, it did have that country setting. They have more like a park setting that people can go out to. There was a little courtyard in the middle and there was an area there where you can sit down. Everybody was friendly. I have no complaints about any of them. They did have activities there; however, this place does a lot more outside activities. The night we visited they were going to go for a hayride or something to that effect.

August 19, 2013

By Relieved Daughter1

I am a friend or relative of a resident

Tranquillity is on a beautiful property that was once farmland. It is just off major thoroughfares that make it easy and convenient to get to and from, but not so close, the roadway noise is heard at the residence. The building is bright, airy and welcoming. The staff are exceptional, and very responsive to the residents and family members needs. There are numerous activities every day from exercise classes to mental exercises, and even occasional outings. Tranquillity has three levels of care and hospice. They have a doctor and nurse practioner who are on site twice a week, and they have physical therapy on site. The only reason I am giving it four out of five stars is because it appears the staffing levels at meals and on the weekends are a little low requiring aging people to be a little patient and for some this is not easy. I am very happy with the decision my sisters and I made to move our Mother into Tranquillity.
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Memory Care Reviews for Tranquillity at Fredericktowne

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Questions about Tranquillity at Fredericktowne

What programs or activities does Tranquillity at Fredericktowne offer to enrich residents' well-being?

Programs at our community are thoughtfully planned to support eight quality-of-life attributes – or dimensions of engagement – essential to well-being of all people, regardless of age. Social, Spiritual, Occupational, Emotional, Intellectual, Environmental, Physical, and Creative. These dimensions are collectively represented by a “cairn” – rough stones stacked in a balanced, interdependent way to create a landmark to help find one’s way and stay on course.

What places are near Tranquillity at Fredericktowne or within walking distance for assisted living residents to enjoy?

Situated in a beautiful country setting and minutes from historic downtown Frederick, Tranquillity of Fredericktowne is a warm, vibrant senior living community located near Frederick Health Hospital as well as Westview Shopping Center, Sugarloaf Mountain and The National Museum of Civil War Medicine. Wake up every day in a safe, intentionally designed living space. We tend to the cooking, housekeeping and home maintenance so you can participate in social, cultural and exercise programs including musical entertainment, art classes and chair yoga. Choose from a menu of seasonal, nutritious chef-prepared dishes at our beautiful dining room.

What transportation services does Tranquillity at Fredericktowne offer to assisted living residents?

Scheduled Transportation Drivers provide residents with a ride to appointments and group outings by car or accessible bus.

What makes the chef or dining program at Tranquillity at Fredericktowne exceptional? What kind of menu can assisted living residents expect?

Community mealtime feels like a special event and is always enjoyed in the company of neighbors. Choose from rotating menus of nutritious, chef-prepared dishes made with fresh ingredients and served to your table by friendly staff who know your tastes and preferences. Menus are planned to meet your nutritional needs, and we easily accommodate special dietary requests.

What safety features or security measures does Tranquillity at Fredericktowne offer to assisted living residents?

Resident and employee safety are a priority for us. Take comfort in knowing the following programs are in place to make our community a safe place to live and work. Trained team members are available 24/7/365 to assist residents. Residents have wearable devices or mounted pull cords in their apartments to notify staff in the event of an emergency. Team members monitor residents’ well-being during mealtimes, medication passes and care services, and more often as needed. A comprehensive plan is in place to safely evacuate residents in the event of an emergency.

What safety features or security measures does Tranquillity at Fredericktowne provide to protect residents who wander?

Resident and employee safety are a priority for us. Take comfort in knowing the following programs are in place to make our community a safe place to live and work. Trained team members are available 24/7/365 to assist residents. Residents have wearable devices or mounted pull cords in their apartments to notify staff in the event of an emergency. Team members monitor residents’ well-being during mealtimes, medication passes and care services, and more often as needed. A comprehensive plan is in place to safely evacuate residents in the event of an emergency.

What programs or activities does Tranquillity at Fredericktowne offer to keep residents engaged? How does the staff engage residents' long-term memories?

Programs at our community are thoughtfully planned to support eight quality-of-life attributes – or dimensions of engagement – essential to well-being of all people, regardless of age. Social, Spiritual, Occupational, Emotional, Intellectual, Environmental, Physical, and Creative. These dimensions are collectively represented by a “cairn” – rough stones stacked in a balanced, interdependent way to create a landmark to help find one’s way and stay on course.

Costs for Tranquillity at Fredericktowne

Cost of Assisted Living

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Cost of Memory Care

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Photos of Tranquillity at Fredericktowne

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Services and Amenities of Tranquillity at Fredericktowne

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Garden And Patio

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Religious Services

Financial guidance

  • Va Benefits Consultation

Languages

  • English

General

  • Resident Capacity: 90
  • Respite Care
  • Minimum Age: None
  • Pets: Yes

Licenses

  • State Licenses: 10AL0070-B

Costs

  • Assisted Living Starting At: $4200/month
  • Memory Care Starting At: $5600/month
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    About Tranquillity at Fredericktowne

    Tranquility At Fredericktowne provides a full range of exceptional senior living options designed to accommodate your lifestyle. Our goal is to go above and beyond to enrich the lives of residents every single day.

    Life is all about the memories we make, the people we share them with, and the love and feelings we have for the people that matter most to us. At Tranquility at Fredericktowne, we strive to provide you with everything you need to help you celebrate and take joy in life.

    Tranquillity At Fredericktowne offers exceptional care, wellness programs and life enrichment activities in a family atmosphere. We take pride in creating a community that you'll love to call "home". Our team of dedicated and compassionate associates is there when you need them.

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