Spring Arbor of Frederick

Dwayne

My sister is at Spring Arbor of Frederick. We chose it, because of the closeness to her residence where her home was and the facility is nice. We liked the appearance of the single bedroom and the apartment type of living. They have a lot of amenities. Their dining area is very nice. It's normal food and it's three meals a day. The facility is very clean. The staff is very pleasant, outgoing, and nice.

ReviewerRD#0917t

I like Spring Arbor of Frederick's assisted living. They have little apartments where they can bring your own furniture in. A resident showed me her apartment that was all decorated and it was very nice. They can have meals in their room if they want or go to the dining room. They have a little cafe where they can always go and get snacks. It's a beautiful facility. They have a beautiful dining room, and they have several activity rooms. They have a library, a television room, and a movie room. The staff who gave me the tour was very nice. She was very knowledgeable and very friendly.

stayclear4

The facility nice. Beware of nursing, the DON is not concerned. Not involved, and basically you feel like you are a bother to her. Several staff that I had interacted with was awesome, front desk, marketing, business office, but I had to pull my loved one out due to my concerns with nursing.

Scottylee

Beware when you go for the tour! I was assured that my loved one would be accepted. I paid for the first month and had the movers all lined up only to be called by the Corporate Office the next day to say they were rejecting my loved one because it wouldn't be a good fit. The place is lovely so just be sure and get any assurances from marketing in writing up front because it is very difficult to be promised all is in order only to have the rug pulled out from under you the next day.

Brenda

My father has been in Spring Arbor of Frederick for three years now. His wife was in memory care there, and he's in the assisted living. We have been very happy with them. They just had a change of management, so it was a little touch-and-go there for a couple of weeks when they were trying to bring in new staff and new management. Overall, we were pretty pleased. They were good with the memory care for my stepmom. The staff members are usually very helpful and nice, and they have activities and transportation when he has to go to doctors' appointments. It's just been tough because of COVID, and they've just started allowing visits in the state of Maryland. They even have a visiting alpaca that comes once a month. The rooms are very roomy and very nice, and the housekeeping is pretty good. He has a little button that he can push when he needs help. We've been happy with them. He wasn't there for about a month and a half recently because he was in nursing rehab, but he's back now, and he's wheelchair bound just from being so weak from the pneumonia. They set up PT. We're very pleased with them. They've been good. We've had a few glitches, which I think was mainly because of management changing, but it turned out OK. He doesn't like the food, but I thought it was really good. The place is very nice, easy to get to, everything's spacious, and it's very fresh and clean. We really liked it; it's just far away from us. They have good things going on all the time. Compared to the other ones we've been looking at, their price is very fair, and you get good value for your money. I think they have a good staff-to-resident ratio. You couldn't visit them as much, but they try to do FaceTime and window visits. My stepmom had dementia, so she was in memory care, and they did a great job over there.

Shawnee

My dad moved into Spring Arbor of Frederick. It was wonderful. For activities they do have a long laundry list of things like games, cooking, and social type things. I don't know what all of them are. It's wonderful, it's a new facility. The staff is very proactive.