Ellicott City Health & Rehabilitation Center
3000 NORTH RIDGE RD., Ellicott City, MD 21043
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Reviews of Ellicott City Health & Rehabilitation Center in Ellicott City, Maryland
1.28
(25 reviews)
Facility
1.7
Staff
1.5
Food
1.8
Activities
1.9
Value
1.7
sharonf1952
1
|
January 9, 2023
My brother was in this facility for a month before passing away there in September 2022. I sent him a card which arrived a day or two later; I just got it back a few days ago after 4 months. On the envelope, some clod had written: "NOT HERE", and it had to be someone from the facility in Ellicott City, MD. I shudder to think what his treatment was like. I hope that person receives the same cold-hearted treatment when THEIR loved one passes away. Cold and uncaring - and UNFORGIVABLE!!!! And one star is too many!
Chaqueets
1
|
December 15, 2022
My husband was at this place. One star is way too generous. He was there for a week or so (I am ashamed to admit). The final straw was him falling asleep with food in his mouth. I contacted the social worker and told her he was not spending another night there. Called my daughter and we took him home. Now he is in a very good place. They are not perfect, but they care and work very hard to take care of their patients. Just thinking about this place makes my blood run cold. PLEASE DO NOT LET YOUR LOVED ONE STAY IN THIS PLACE.
SMerle
1
|
November 25, 2022
If I could give no stars, I would. My mother (78 years old) broke her hip on 11/20/22 and was taken to Northwest Hospital. During the discharge prep, after surgery, they told my father she would be taken here. She arrived at this facility at 2:00am on 11/24/22. My father told me that as he was walking down the hall with the ambulance crew, the facility had the strong odor of urine. He noticed that all of the televisions were on in all of the rooms and the volume was turned up. After she was placed in her room, and somewhat settled in my father went home for the night. When I spoke with him this morning, he was at the facility, an aide came in the room, dropped a towel and other toiletries on the table and told her "This isn't a hospital, you have to clean yourself." in a condescending tone. I asked my father how she was feeling. At 10:00am she was in excruciating pain. He said that they had not given her any pain medications. Her last doses were given around 9:00pm the night before. The nurse told him they didn't have any of her medication there but were trying to find some. I asked him on a scale from 1-10, how was her pain. He said a 9. I then said I would call him back. I immediately called 911 and asked for EMS to respond to care/transport her to Howard County General Hospital. Upon EMS arriving, the staff went nuts because EMS showed up without any of the staff calling for them. My father explained to the Paramedics what was going on with her, they evaluated her and transported her to Howard County General Hospital at approximately 10:30am. She was evaluated by the Physician who got her medications going, including pain meds for her hip, but also the other meds she takes for her other ailments by 2:00pm. The On-Call Case Manager for orthopedics was called in to start working on her case. Tomorrow (11/25/22) she will start her process to move my mother to a safe facility. Fortunately, all of her physicians are affiliated with Hopkins, because the ER physician was able to see all of her doctor's notes and all of her medications. Under no circumstances will she return there. I am contacting Adult Protective Services on 11/28/22 to file a complaint against this facility. Its nice to have reviews such as these, but with my mother's treatment there, a formal complaint needs to be made.
Kelly Warwick
1
|
July 8, 2022
This place is terrible. I would never go to this place again. Most of the GNAs there are terrible. Nurses are very slow to give meds. They decreased my pain meds overnight from 6 mg to 2. That was a dramatic change in one day, but I was ok, along with Tylenol. Noone really cleans your room. The trash overflows. Back to the GNAs they, are very disrespectful. I maybe had 1 or 2 good meals. I ordered out a lot and paid a lot of money for everything. I am so dissatisfied. I called the police to come see about 2 very ill patience. One would scream and cry so bad, I thought she had cancer. I felt so bad for her. I had to pray. Noone should ever be admitted to this place. Im going to report them tomorrow. This place was absolute hell. If you were ever here, please write a review. I pray this place gets shut down. Oh, and the gnats were unbelievable. The guy comes in and sprays all around me, I had nothing to protect myself from the fumes. I wish I could rate it a 0.
auntypeachy
1
|
July 1, 2022
PLEASE RECONSIDER SENDING YOUR LOVED ONE TO THIS FACILITY. In February 2022, my brother who was suffering from a traumatic brain injury was transferred to this facility. We visited him exactly one day after he got to the facility and found him on the floor beside his bed. We didn't know how long he had been there as he was unable to communicate that or whether or not he was hurt. When we tried to get someone to help him, the staff was walking around like in slow motion. It was terrible. I complained to the corporate office who have not responded at all. My brother died less than one month of being in this place. We believed the lack of care hastened his demise. Please look elsewhere if you care for your loved ones.
concerned feamle
1
|
March 21, 2022
I arrived at this facility during shift change 3:00 pm. I immediately was asked by my father, who was a resident, and his room mate to locate a nurse for them. They both had pushed their call buttons for help with basic needs but no one came to check on them for hours. I went to the nurses station and stood there for 10 minutes before the nurses ended their personal conversations and acknowledged my presence. I was told that the nurse that was in charge of their care was eating and they would let her know. After and hour and a half went by from my arrival. My father's roommate began screaming at the top of his lungs for a nurse to come help him. Still, no one came into the room to see if there was a problem or for personal care. After 30 minutes of listening to the roommate screaming for help. I again went to the nurses station to ask for help from the nurses. This time all there was at least 6 nurses at the desk having conversations. There was also another resident with a walker asking "Is there anyone working here today? My roommate needs to be changed. He has been waiting since 10:00am." This was at 4:30 in the afternoon. All of the staff just ignored him. I spoke up and demanded to see my fathers medical treatment schedule. The nurse became irate and began screaming at me. Needless to say, I removed my father from the facility that day. The rooms were dirty and the bathrooms as well. The entire facility smelled like shit. The residents are neglected of their basic human needs.
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Services and Amenities of Ellicott City Health & Rehabilitation Center in Ellicott City, Maryland
General
- Resident Capacity: 182
Medicare
Health
1.0
Overall
1.0
Quality
0.0
Staff
2.0
About Ellicott City Health & Rehabilitation Center in Ellicott City, Maryland
Ellicott City Health & Rehabilitation Center is a Senior Living provider in Ellicott City, Maryland that offers residents Nursing Homes services. Contact Ellicott City Health & Rehabilitation Center for more details on services and rates.
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