The Oxford Grand Assisted Living & Memory Care

My mother lived in the Villa for 3 years and the assisted living for 1 year. Both facilities were wonderful. The facilities were well maintained and the individual rooms were very nice. The staff at each place was very good and work hard at keeping resident’s engaged. We had more interaction with the assisted living staff and found them to be compassionate and attentive to our loved one. They also work hard to keep family members informed and assist them in any way that they can.

My mother-in-law was in The Oxford Grand Assisted Living & Memory Care. It was good, the food was very good, but the staff seemed to change often which was my biggest complaint. Other than that it was very good. It was a beautiful building. It was nice. The staff was kind. It was clean. I know they did exercise. They had Bible study, they had a lady come in and give creative writing lessons. They had a lot of people come in for programs. I know they did crafts. They did a variety of good things.

We walked around The Oxford Grand Assisted Living with a staff member. Because it is still fairly new, everything was very nice and up-to-date. They showed us a room, an exercise room, and an activity room where there was a class going on at the time. The staff was very accommodating. They are also in the general neighborhood where we currently live.

My mother has lived at the Oxford just over 3 years. It is a very nice place with caring staff. The dining room is so nice and the food is great. There are lots of activities and "outings" ! I give the Oxford the highest rating due to the excellent staff and their caring ways.

I had my dad here at the Oxford Grand. I have never met so many caring staff members. They went way above my wildest expectations when it came to caring for him. This is the first time that I didn't cry on the way home, because I knew that they cared so much for my dad. They became family, and I cherish every relationship I have made there! If you have a love one this is the place you want your family to be!

The building is flashy and new. That gets them 2 stars. The staff do just enough not to hear you complain. If you voice your concern to management - you're told all the reasons why YOU are wrong and YOU don't understand how it really works. All-in-all, the building is nice but that doesn't justify the price. My advice - spend less and get the same quality product.

Dad moved in May 2014. They are always under staffed, one CNA for the entire building many nights. Dad fell and laid on the ground pushing his call button, it took 25 minutes for help to come. The food should be better for the money they charge, pretty institutional. The building is beautiful and new and the grounds are nice.

The Oxford Grand is a new facility. They're probably 2/3 full. My mother moved there on the first of January. It's memory care attached to an assisted living facility, but this thing is ready to explode. They have a 300-acre site right there, and they have a plan to fully develop it. They're going to have independent living and long-term care. I was impressed with the facility. The layout is very nice, it's in big squares. I have looked at the engineering. The heat has not been sufficient, and the heat is not yet fixed. They need to replace the furnaces. They're running on portable heaters, and I have complained. It's a 1-bedroom. They have a very nice dining hall with extended hours, and the residents order from a menu. They have meals in the room. My experience is that they're still tooling it up a bit. My mother is 5 feet tall, and the cabinets were 21 inches above the counter top. She could hardly reach the handle along the shelf, but they came in and they redid it. They lowered it at first, and took the door-closer off because she's on a walker. They try as hard as they can. The staff is very compliant with the resident's needs.