Park West Plaza

Offers Assisted Living, Independent Living, and Memory Care

34 Reviews

505 North Maize Road

Wichita

67212

Park West Plaza

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4.1 34

Dwight 2022-01-18 My mom is currently in Park West Plaza. That was one of the best ones for the price. She's in assisted living, and we've got a few issues we have to work on. They're coming in to do some therapy. It's been quite a good experience. You know, if they need anything, they give me a call and give me updates and stuff on how she's doing if I'm unable to get in there. It's a nice community, fairly clean, fairly new, and well-maintained. They do a good job of taking care of her and keeping an eye on her. I am a friend or relative of a current/past resident

5 5 1

Deb 2021-10-26 I toured the Park West Plaza. It was very nice, I didn't feel like it was quite right for my folks, but probably because we only saw the assisted living and I felt like they needed more care than that. It was big. It was nice. It was clean. They had a beautiful dining room, the rooms were nice, and they were more of an apartment. The staff was wonderful, she was very good. I visited this facility

5 5 1

Ruth 2021-09-18 My husband is in Park West Plaza. I would recommend it. They've done very well. He's in hospice. It's been really nice. He's been there about three weeks now. It's hard to get to know everybody, but they've been really nice. The facility is very nice. I like it. We chose it for the price. It wasn't as expensive as some of the others, it was nice, and the people were very nice. They have activities for them all the time. He said the food is OK. He's a big eater and they feed him well. They play checkers with him and he goes to bingo. I wish they would do a little more checkers and a little more dominoes. I am a friend or relative of a current/past resident

5 5 1

Kyle 2021-06-22 Park West Plaza has complete care instead of just assisted living, so as my brother progresses with his disease, it has the next phase of where to go onsite. He is still in the assisted living facility, but he is under hospice care. They have done very well. The staff has been quite good. They're very friendly. Everybody seems to communicate with him. It doesn't matter if it is a housekeeper or the cook, they all seem to be pretty friendly. I haven't eaten their food, but my brother complains about it. He also has cancer, and his taste buds are screwed up, so I would just rate them as average because I don't know any better. Unfortunately, he is not able to be very active because of his condition. The upkeep seems to be clean, there's nothing broken or dusty, and the place seems to be relatively well kept. It's not the cheapest place, but it's not the most expensive, and the level of care that he's getting for what he pays for seems to be satisfactory. I am a friend or relative of a current/past resident

5 4 1

Karen dw 2019-12-06 Parkwest has been a blessing to our family. We found out about Parkwest thru "A place for mom". Misty was awesome! She went above and beyond to help us. Heather, and all the other staff have been great. Good food, clean facility, compassionate care! Thanks so much!! I am a friend or relative of a current/past resident

5 5 1

Kathy 2018-09-21 My father is at Park West Plaza nursing home, and its terrible. The cost is too much, the food is no good, and they dont have enough people to take care of the residents. They dont take good care of the facility, they dont fix things up, and all they care about is money. I am a friend or relative of a current/past resident

5 1 1

Janet 2018-09-21 Park West Plaza had really impeccable grounds; there's a really pretty pond and a walking trail all the way around it. It's coveniently located close to the grocery store and Walgreens, but it was much more expensive than the other community we saw, that's why we didn't choose them. The rooms were very nice and spacious, and the surroundings are was very scenic. I don't believe that the pricing already includes the phone line, so you'd have to pay for that separately. It was just a beautiful setting. I can't over state that enough. I visited this facility

5 5 1

Frank 2017-11-06 Park West Plaza was very good. The room was spacious and comfortable. The dining area was good, and the social area, which had a TV, looked comfortable. One area was for listening to music. The people there seemed very content. I visited this facility

5 4 1

Jeff W748872 2017-03-30 I had an excellent tour of Park West Plaza. The people were very helpful, and they allowed me to spend as much time as I wanted looking around the place. It's a good quality place but less expensive than the other place I visited. The staff was very friendly and took a lot of time explaining things for me and helping me understand everything. I saw a 1-bedroom unit, and it was nicely located off the patio. The residents seemed to be very happy. I visited this facility

5 5 1

Mary652773 2017-01-02 The tour at Park West was good. You get a complete apartment with a full kitchen. It was expensive, and the dining area was small. The staff was nice. I visited this facility

5 4 1

John167634 2016-10-18 Park West Plaza is a nice place. It was very clean and neat. The lady we talked to was very sweet and kind, but the place was older, and you just had a feeling that you are almost in a nursing home if you were there. We would not be a good fit for this place. I visited this facility

5 4 1

Carol678747 2016-09-30 Our experience at Park West Plaza was very good. The purpose for putting her there was she has advanced dementia, and she doesn't feed herself. She's incontinent, and they gave all those services as well as hospice. The dining area is very good and nice, and the food is very nice. I am a friend or relative of a current/past resident

5 5 1

Familymember401543 2016-05-29 We settled with Park West Plaza because they could take care of my mother. They felt that they had the staffing that the others didn't have. They had daily activities, and their food was fine. It's accommodating, and it's got everything we need and the staff's been good so it's all good. I am a friend or relative of a resident

5 3 1

Deb345053 2016-05-26 We visited Park West Plaza, and the food was terrible. However, everyone was very nice. In the independent living apartment, you had to walk outside to get to your meals and that was not very convenient. The cleanliness, the dining area, and the rooms were fine, but it wasn’t what my parents wanted. I visited this facility

5 2 1

Darcie1 2016-02-09 My parents can stay at Park West Plaza as they decline without having to move them again. The staff is very helpful, and very informative. The facility is nice. The rooms are roomy. I was trying to find something not looking like a nursing home. My parents are in the senior living; they’re just in an apartment. I am a friend or relative of a resident

5 5 1

Sue116385350 2015-11-30 I guess the most impressive thing right at the top of my head is that at Park West Plaza, they have some individual condo-type units there versus the apartment units. Depending on your needs and requirements, I found that attractive because it was flexible. They also had a pretty decent place to park your vehicle. And the staff was very helpful and organized. The apartments in the main building seemed smaller. I visited this facility

5 4 1

Anonymous111601750 2015-08-21 Park West Plaza looked nice, but it was not what we are looking for right now. The independent living and assisted living people ate together in the same dining room. The apartments were nice. They had washers and dryers. They served three meals a day. The staff was very nice. I visited this facility

5 3 1

Ken44 2015-05-31 The rooms and apartments were nice at Park West Plaza. The people were very friendly. The food looked pretty good. I visited this facility

5 4 1

Carol68178850 2014-05-20 Park West Plaza was a really nice place. It was very clean and well kept. The people were very nice and courteous. They have cards, games, arts and crafts, movies, and get-togethers. I have nothing bad to say about it; I just can't afford it. However, I would recommend them to others if they can afford it. I visited this facility

5 5 1

Caring81157850 2014-03-31 I went to Park West Plaza. The assisted living part was really nice. I wasn't really impressed with their memory care part that I saw. It was like a big, old room, and it had rooms off to the side. The people were just sitting in wheelchairs all over the place, and they had tables scattered throughout. The rest of it was OK. The dining room was pretty nice. Their parking for visitors wasn't really good. I had a hard time finding a place to park when I went there. I wouldn't want my dad over there. I visited this facility

5 3 1

Dark Blue 2012-05-02 I found my visit at Park West Plaza very pleasant. The staff were very kind and seemed too enlighten the residents and make them feel comfortable, while still tending too them at all times making sure they had all the care they needed at all times. The facility was very nice. They have carports for the residents as well as personal private covered patios and even a private family dining area. The apartments are very nice and accomidating as well, being as they have plenty of room, great for those in wheel chairs, there own washer and dryer hookups in there own rooms, own central heat/air control,handicap accesible bathrooms, as well as a complete furnished kitchen including; a dishwasher, fridge, oven, sink with garbage disposal and plenty of counter space. Park West Plaza also provides many services for there residents suck as housekeeping, laundy service, scheduled transportation, and daily excersise programs. They also have emergency staff on hand at all times which is very reassuring. I visited this facility

5 5 1

wachinout4u 2012-01-11 Located on the far west side of the city, this is a beautiful assisted living campus that is also part of a continuum of care community. The campus has the best of both worlds: it is a natural landscaped retreat that includes a stocked fishing pond and also has the convenience of a good sized city. Nearby is shopping, movies, transportation and hospitals. I love that they allow pets. Food is good and staff is friendly and really caring. Accepts veteran's benefits, but not Medicaid. Other

5 5 1

Polly 2021-10-06 We went to Park West Plaza. I didn't like it at all. I was wanting one of the little independent houses, and it's not part of the main structure. They were very small and just not too appealing at all. They showed where you had lunch with your monthly fee, and it was in this little room, which is a nice little room. But the lunch that day was a salad bar, which only had lettuce in it and then dressing. They had two entrees, one was shrimp and one chicken, and then a vegetable which was not at all appealing. The lady was very nice, she was good. She was very personable, and she explained everything to us. She explained things, but it's just not the atmosphere that I liked. I visited this facility

5 2 1

Marjorie 2021-08-22 I have moved into Park West Plaza. It's just the friendliest place I think I've ever seen. The apartments are nice. There are plenty of rooms. You also got a meal. I'm just satisfied that I'm here. I like the people. Everything is good for me. The only thing is that it's not a good dog place. I've got a two-bedroom apartment, and the bathroom is fixed for the handicap. It's just so much better than what I expected. They have a beauty salon and they've got exercises like chair yoga, they've got bingo, and they've got all kinds of stuff. They have lots of activities. There is a nice walking path and there's a little lake, it's a pretty good walk. I've got a nice porch and a little patio. The staff is very friendly and a lot of help. I had one problem here in the bathroom that needed to be fixed, and I called the office and that very same day, the maintenance guy came and fixed it. They are all so friendly and nice and make you feel welcome. I am/was a resident of this facility

5 4 1

Kris 2021-02-17 When I got to Park West Plaza, I was greeted by the person in charge of showing people around and letting them know what's available. I got a booklet to work with, so that I could actually show and have my mom-in-law read what was going on. They had an empty room that I could look at, and it had a nice big front room and kitchen. The access from the bedroom to the bathroom was very convenient and easy. The doors were wide, so if someone's in a wheelchair, it would work out really well for them. The convenience and the way it's setup was beautiful. They had cottages and they're mostly 2-room cottages. There's a master room and a small room, and they're about 600 square feet. They also come with a washer and a dryer, so that was nice. I like the layout. It's easy and convenient to get around for anybody. The amenities were included, utilities and cable, too. They had outside activities to participate in, like games. They had a dining room that independents could go in if they don't want to cook. Tom was very nice and conveniently answered my questions. The structure was a bit older, but it was clean and nice. It's just like any other place. The room was plain, not decorated, and empty, so if you put someone's personality in there, then it's better. I visited this facility

5 5 1

Paul 2020-02-11 Park West Plaza seemed pretty nice and the people seemed taken care of. We had lunch and the food was really good. We also took a tour of the independent living aside from the assisted. I didn't really like the room they show me but another one came up, but I didn't take it because I was in the hospital. Other than that everything was good. The place was clean and looked like it's kept up pretty good. Although the community has got a little bit of age to it, it still looks good. They have a variety of amenities, they also have a beauty salon. It felt like a homey place to me, and it looked like they keep up well with their maintenance. I visited this facility

5 4 1

Debbie 2019-07-24 Park West Plaza was nice, but they did not serve meals, so that was a negative. The apartment and everything were very nice and everyone was so kind. We like the place, but they didn't serve meals. The rooms had a patio so you could go outside, and it was the 2-bedrooms that we looked at. The rooms were nice, and all of them were small but had pretty much what we needed. The staff, like in all the other places I visited, were very nice and everyone was very kind. They called to check on us a couple of times, and they asked about my husband's health or how we are doing. So that was nice. I visited this facility

5 4 1

RS 2019-05-31 We were not impressed with the quality of the apartment or the reception area at Park West Plaza. The amenities were fine, but the reception area wasn't that neat. The staff, other than the head of housekeeping in the clubhouse, was only fairly informed or helpful. They had a fitness center, a library, activities, and transportation. I visited this facility

5 3 1

CB 2018-06-29 I live in the independent section of Park West Plaza, but it does have three sections. My children wanted some place where if I should have to move, it would just be a matter of going across the driveway. I also like the amenities that they have. They have a lot of classes and programs, a big screen TV, there are lots of things to do, plus they have the opportunity for meal plans. In independent living, we are pretty much on our own. We might have a cookout, which the other part of the facility doesn't have. You get to know each other really well because there are only 16 of us that are in the independent living section. You can ask for certain food to be cooked. Each unit has its own washer and dryer, and bathtubs with showers. It's not a walk-in tub, but it's a low-edged tub. We have a full-sized kitchen and a walk-in closet in one room and a regular closet in the other. If the weather is bad, they bring us our food, so we don't have to go to the clubhouse to eat. We can also call in and they will bring us our food. We have a certified chef. The staff is very good. They call people by their names and they're very solicitous to us. The activities I've been to have been great. I am/was a resident of this facility

5 5 1

Ben 2017-07-17 We looked at Park West Plaza. It was very nice, very clean, and the people seemed rather friendly. They were having a fire drill. The rooms seemed a little bit small, and it was a little pricey. The staff was very nice and knowledgeable. I visited this facility

5 4 1

MillieWMUYU 2016-05-10 I am currently a resident of Park West Plaza. I like it because it's like a complex with our dining room at the center and a building for other residents to live. I would recommend this community. They offer so many activities, but I don’t go to all of them. We have bingo once a week, plus a beautiful walking area with a pond. That's what makes this place so attractive. I am/was a resident of this facility

5 5 1

CD 2021-11-13 Park West Plaza looked well staffed, and the staff seemed very nice. It was smaller than the other place we saw, which was nice. Everybody I met was very friendly and welcoming. The facility was older, but it seemed clean. I didn't see the activities, but they said they had them based on their interests and ages. They had a nice outside area, too. The room was fine, just old, but the size was great. I visited this facility

5 4 1

Mike 2021-10-24 We chose to move my wife to Park West Plaza. The reason I chose them was that it is such a small group home; there are a total of five residents. There's room for a sixth and all of the other ones. When I toured other places, the memory care patients and the assisted living residents were all together and I was afraid that much of a crowd would just be too overwhelming for her. So this small group environment is just perfect. Her room there is great, it's spacious. We have no complaints at all. It's a converted former residence, so the kitchen and dining room are probably what was original to the home. And it's a very homey experience. Their entire day, in a way almost reminds me of boot camp, because there's something scheduled almost every hour. From 7:00 AM they wake up, to 9:30 and 10:00 for bedtime. There's an unlimited abundance of activities. They keep them engaged all the time so that they're not distracted and feel sorry for themselves. The staff is excellent, professional, courteous, and caring. The price is on par with all of the other facilities that I toured. I am a friend or relative of a current/past resident

5 5 1

Cathy 2019-03-16 The rooms at Park West Plaza were huge. They were a small community, which is good because the people would get more one-on-one interaction. But we were concerned that they're being so small, they won't have enough activities. But they only have about 6 people, so what can you do. We didn't see anything there except for people sitting around watching TV. The staff who accommodated me was very nice and helpful. The dining area is just like a dining room in a house. I visited this facility

5 4 1

505 North Maize Road, Wichita, KS 67212

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Park West Plaza (800) 385-2527

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Reviews of Park West Plaza

34 Reviews Write a review

Food

(6 Reviews)

Staff

(17 Reviews)

Facility

(15 Reviews)

Activities

(5 Reviews)

Value

(7 Reviews)

Assisted Living Reviews for Park West Plaza

January 18, 2022

By Dwight

I am a friend or relative of a current/past resident

My mom is currently in Park West Plaza. That was one of the best ones for the price. She's in assisted living, and we've got a few issues we have to work on. They're coming in to do some therapy. It's been quite a good experience. You know, if they need anything, they give me a call and give me updates and stuff on how she's doing if I'm unable to get in there. It's a nice community, fairly clean, fairly new, and well-maintained. They do a good job of taking care of her and keeping an eye on her.

Provider Response

Thank you, Dwight for your sharing your experience and your review! We're glad that your mom is enjoying her new home. Thank you for the privilege to serve you and your family.

October 26, 2021

By Deb

I visited this facility

I toured the Park West Plaza. It was very nice, I didn't feel like it was quite right for my folks, but probably because we only saw the assisted living and I felt like they needed more care than that. It was big. It was nice. It was clean. They had a beautiful dining room, the rooms were nice, and they were more of an apartment. The staff was wonderful, she was very good.

Provider Response

Thank you, Deb for this review and sharing your feedback. Let us know if we can schedule some time for you to tour the Memory Care neighborhood and we'll be glad to help!

September 18, 2021

By Ruth

I am a friend or relative of a current/past resident

My husband is in Park West Plaza. I would recommend it. They've done very well. He's in hospice. It's been really nice. He's been there about three weeks now. It's hard to get to know everybody, but they've been really nice. The facility is very nice. I like it. We chose it for the price. It wasn't as expensive as some of the others, it was nice, and the people were very nice. They have activities for them all the time. He said the food is OK. He's a big eater and they feed him well. They play checkers with him and he goes to bingo. I wish they would do a little more checkers and a little more dominoes.

Provider Response

Thank you, Ruth for sharing your experience and and this great review. We are glad to hear that your husband is enjoying his stay with us. Thank you for the privilege to serve you and your family.

June 22, 2021

By Kyle

I am a friend or relative of a current/past resident

Park West Plaza has complete care instead of just assisted living, so as my brother progresses with his disease, it has the next phase of where to go onsite. He is still in the assisted living facility, but he is under hospice care. They have done very well. The staff has been quite good. They're very friendly. Everybody seems to communicate with him. It doesn't matter if it is a housekeeper or the cook, they all seem to be pretty friendly. I haven't eaten their food, but my brother complains about it. He also has cancer, and his taste buds are screwed up, so I would just rate them as average because I don't know any better. Unfortunately, he is not able to be very active because of his condition. The upkeep seems to be clean, there's nothing broken or dusty, and the place seems to be relatively well kept. It's not the cheapest place, but it's not the most expensive, and the level of care that he's getting for what he pays for seems to be satisfactory.

Provider Response

Thank you Kyle, for your review of the residence.

December 06, 2019

By Karen dw

I am a friend or relative of a current/past resident

Parkwest has been a blessing to our family. We found out about Parkwest thru "A place for mom". Misty was awesome! She went above and beyond to help us. Heather, and all the other staff have been great. Good food, clean facility, compassionate care! Thanks so much!!

Provider Response

Thank you, Karen, for this great review! We are glad to hear your loved one is enjoying their new home. Thank you for the privilege of serving you and your family.

September 21, 2018

By Kathy

I am a friend or relative of a current/past resident

My father is at Park West Plaza nursing home, and its terrible. The cost is too much, the food is no good, and they dont have enough people to take care of the residents. They dont take good care of the facility, they dont fix things up, and all they care about is money.

Provider Response

Hi Kathy, we appreciate you bringing these concerns to our attention. Your descriptions do not fit our standards for care so we will be looking into this and evaluating where we need to be making adjustments.

September 21, 2018

By Janet

I visited this facility

Park West Plaza had really impeccable grounds; there's a really pretty pond and a walking trail all the way around it. It's coveniently located close to the grocery store and Walgreens, but it was much more expensive than the other community we saw, that's why we didn't choose them. The rooms were very nice and spacious, and the surroundings are was very scenic. I don't believe that the pricing already includes the phone line, so you'd have to pay for that separately. It was just a beautiful setting. I can't over state that enough.

Provider Response

Hi Janet! We are pleased to hear that you found our community to be both beautiful and conveniently located. We appreciate your feedback. Thank you for your review of Park West Plaza!

November 06, 2017

By Frank

I visited this facility

Park West Plaza was very good. The room was spacious and comfortable. The dining area was good, and the social area, which had a TV, looked comfortable. One area was for listening to music. The people there seemed very content.

March 30, 2017

By Jeff W748872

I visited this facility

I had an excellent tour of Park West Plaza. The people were very helpful, and they allowed me to spend as much time as I wanted looking around the place. It's a good quality place but less expensive than the other place I visited. The staff was very friendly and took a lot of time explaining things for me and helping me understand everything. I saw a 1-bedroom unit, and it was nicely located off the patio. The residents seemed to be very happy.

January 02, 2017

By Mary652773

I visited this facility

The tour at Park West was good. You get a complete apartment with a full kitchen. It was expensive, and the dining area was small. The staff was nice.

October 18, 2016

By John167634

I visited this facility

Park West Plaza is a nice place. It was very clean and neat. The lady we talked to was very sweet and kind, but the place was older, and you just had a feeling that you are almost in a nursing home if you were there. We would not be a good fit for this place.

September 30, 2016

By Carol678747

I am a friend or relative of a current/past resident

Our experience at Park West Plaza was very good. The purpose for putting her there was she has advanced dementia, and she doesn't feed herself. She's incontinent, and they gave all those services as well as hospice. The dining area is very good and nice, and the food is very nice.

May 29, 2016

By Familymember401543

I am a friend or relative of a resident

We settled with Park West Plaza because they could take care of my mother. They felt that they had the staffing that the others didn't have. They had daily activities, and their food was fine. It's accommodating, and it's got everything we need and the staff's been good so it's all good.

May 26, 2016

By Deb345053

I visited this facility

We visited Park West Plaza, and the food was terrible. However, everyone was very nice. In the independent living apartment, you had to walk outside to get to your meals and that was not very convenient. The cleanliness, the dining area, and the rooms were fine, but it wasn’t what my parents wanted.

February 09, 2016

By Darcie1

I am a friend or relative of a resident

My parents can stay at Park West Plaza as they decline without having to move them again. The staff is very helpful, and very informative. The facility is nice. The rooms are roomy. I was trying to find something not looking like a nursing home. My parents are in the senior living; they’re just in an apartment.

November 30, 2015

By Sue116385350

I visited this facility

I guess the most impressive thing right at the top of my head is that at Park West Plaza, they have some individual condo-type units there versus the apartment units. Depending on your needs and requirements, I found that attractive because it was flexible. They also had a pretty decent place to park your vehicle. And the staff was very helpful and organized. The apartments in the main building seemed smaller.

August 21, 2015

By Anonymous111601750

I visited this facility

Park West Plaza looked nice, but it was not what we are looking for right now. The independent living and assisted living people ate together in the same dining room. The apartments were nice. They had washers and dryers. They served three meals a day. The staff was very nice.

May 31, 2015

By Ken44

I visited this facility

The rooms and apartments were nice at Park West Plaza. The people were very friendly. The food looked pretty good.

May 20, 2014

By Carol68178850

I visited this facility

Park West Plaza was a really nice place. It was very clean and well kept. The people were very nice and courteous. They have cards, games, arts and crafts, movies, and get-togethers. I have nothing bad to say about it; I just can't afford it. However, I would recommend them to others if they can afford it.

March 31, 2014

By Caring81157850

I visited this facility

I went to Park West Plaza. The assisted living part was really nice. I wasn't really impressed with their memory care part that I saw. It was like a big, old room, and it had rooms off to the side. The people were just sitting in wheelchairs all over the place, and they had tables scattered throughout. The rest of it was OK. The dining room was pretty nice. Their parking for visitors wasn't really good. I had a hard time finding a place to park when I went there. I wouldn't want my dad over there.

May 02, 2012

By Dark Blue

I visited this facility

I found my visit at Park West Plaza very pleasant. The staff were very kind and seemed too enlighten the residents and make them feel comfortable, while still tending too them at all times making sure they had all the care they needed at all times. The facility was very nice. They have carports for the residents as well as personal private covered patios and even a private family dining area. The apartments are very nice and accomidating as well, being as they have plenty of room, great for those in wheel chairs, there own washer and dryer hookups in there own rooms, own central heat/air control,handicap accesible bathrooms, as well as a complete furnished kitchen including; a dishwasher, fridge, oven, sink with garbage disposal and plenty of counter space. Park West Plaza also provides many services for there residents suck as housekeeping, laundy service, scheduled transportation, and daily excersise programs. They also have emergency staff on hand at all times which is very reassuring.

January 11, 2012

By wachinout4u

Other

Located on the far west side of the city, this is a beautiful assisted living campus that is also part of a continuum of care community. The campus has the best of both worlds: it is a natural landscaped retreat that includes a stocked fishing pond and also has the convenience of a good sized city. Nearby is shopping, movies, transportation and hospitals. I love that they allow pets. Food is good and staff is friendly and really caring. Accepts veteran's benefits, but not Medicaid.

See all Assisted Living reviews (22)

Independent Living Reviews for Park West Plaza

October 06, 2021

By Polly

I visited this facility

We went to Park West Plaza. I didn't like it at all. I was wanting one of the little independent houses, and it's not part of the main structure. They were very small and just not too appealing at all. They showed where you had lunch with your monthly fee, and it was in this little room, which is a nice little room. But the lunch that day was a salad bar, which only had lettuce in it and then dressing. They had two entrees, one was shrimp and one chicken, and then a vegetable which was not at all appealing. The lady was very nice, she was good. She was very personable, and she explained everything to us. She explained things, but it's just not the atmosphere that I liked.

Provider Response

Hi Polly, we appreciate you sharing your experience at the residence. Please let us know if you have any questions on your journey and we will be happy to help anyway that we can.

August 22, 2021

By Marjorie

I am/was a resident of this facility

I have moved into Park West Plaza. It's just the friendliest place I think I've ever seen. The apartments are nice. There are plenty of rooms. You also got a meal. I'm just satisfied that I'm here. I like the people. Everything is good for me. The only thing is that it's not a good dog place. I've got a two-bedroom apartment, and the bathroom is fixed for the handicap. It's just so much better than what I expected. They have a beauty salon and they've got exercises like chair yoga, they've got bingo, and they've got all kinds of stuff. They have lots of activities. There is a nice walking path and there's a little lake, it's a pretty good walk. I've got a nice porch and a little patio. The staff is very friendly and a lot of help. I had one problem here in the bathroom that needed to be fixed, and I called the office and that very same day, the maintenance guy came and fixed it. They are all so friendly and nice and make you feel welcome.

Provider Response

Thank you, Marjorie for sharing your experience and this review. We are glad to hear that you are enjoying your home and the community. Thank you for the privilege of serving you and your family.

February 17, 2021

By Kris

I visited this facility

When I got to Park West Plaza, I was greeted by the person in charge of showing people around and letting them know what's available. I got a booklet to work with, so that I could actually show and have my mom-in-law read what was going on. They had an empty room that I could look at, and it had a nice big front room and kitchen. The access from the bedroom to the bathroom was very convenient and easy. The doors were wide, so if someone's in a wheelchair, it would work out really well for them. The convenience and the way it's setup was beautiful. They had cottages and they're mostly 2-room cottages. There's a master room and a small room, and they're about 600 square feet. They also come with a washer and a dryer, so that was nice. I like the layout. It's easy and convenient to get around for anybody. The amenities were included, utilities and cable, too. They had outside activities to participate in, like games. They had a dining room that independents could go in if they don't want to cook. Tom was very nice and conveniently answered my questions. The structure was a bit older, but it was clean and nice. It's just like any other place. The room was plain, not decorated, and empty, so if you put someone's personality in there, then it's better.

February 11, 2020

By Paul

I visited this facility

Park West Plaza seemed pretty nice and the people seemed taken care of. We had lunch and the food was really good. We also took a tour of the independent living aside from the assisted. I didn't really like the room they show me but another one came up, but I didn't take it because I was in the hospital. Other than that everything was good. The place was clean and looked like it's kept up pretty good. Although the community has got a little bit of age to it, it still looks good. They have a variety of amenities, they also have a beauty salon. It felt like a homey place to me, and it looked like they keep up well with their maintenance.

Provider Response

Thank you, Paul for visiting our community and leaving this nice review. We're glad to hear that you enjoyed all that we have to offer and hope we can serve you and your family in the future.

July 24, 2019

By Debbie

I visited this facility

Park West Plaza was nice, but they did not serve meals, so that was a negative. The apartment and everything were very nice and everyone was so kind. We like the place, but they didn't serve meals. The rooms had a patio so you could go outside, and it was the 2-bedrooms that we looked at. The rooms were nice, and all of them were small but had pretty much what we needed. The staff, like in all the other places I visited, were very nice and everyone was very kind. They called to check on us a couple of times, and they asked about my husband's health or how we are doing. So that was nice.

Provider Response

Thank you, Debbie, for this very nice review. We are glad to hear that you enjoyed your visit and met the associates while you were there. All residents have access to food in the dining room. Independent Living residents typically enjoy preparing their own meals in the cottages but they also have access to be served meals in the dining room with other residents. We apologize for any confusion on this.

May 31, 2019

By RS

I visited this facility

We were not impressed with the quality of the apartment or the reception area at Park West Plaza. The amenities were fine, but the reception area wasn't that neat. The staff, other than the head of housekeeping in the clubhouse, was only fairly informed or helpful. They had a fitness center, a library, activities, and transportation.

June 29, 2018

By CB

I am/was a resident of this facility

I live in the independent section of Park West Plaza, but it does have three sections. My children wanted some place where if I should have to move, it would just be a matter of going across the driveway. I also like the amenities that they have. They have a lot of classes and programs, a big screen TV, there are lots of things to do, plus they have the opportunity for meal plans. In independent living, we are pretty much on our own. We might have a cookout, which the other part of the facility doesn't have. You get to know each other really well because there are only 16 of us that are in the independent living section. You can ask for certain food to be cooked. Each unit has its own washer and dryer, and bathtubs with showers. It's not a walk-in tub, but it's a low-edged tub. We have a full-sized kitchen and a walk-in closet in one room and a regular closet in the other. If the weather is bad, they bring us our food, so we don't have to go to the clubhouse to eat. We can also call in and they will bring us our food. We have a certified chef. The staff is very good. They call people by their names and they're very solicitous to us. The activities I've been to have been great.

July 17, 2017

By Ben

I visited this facility

We looked at Park West Plaza. It was very nice, very clean, and the people seemed rather friendly. They were having a fire drill. The rooms seemed a little bit small, and it was a little pricey. The staff was very nice and knowledgeable.

May 10, 2016

By MillieWMUYU

I am/was a resident of this facility

I am currently a resident of Park West Plaza. I like it because it's like a complex with our dining room at the center and a building for other residents to live. I would recommend this community. They offer so many activities, but I don’t go to all of them. We have bingo once a week, plus a beautiful walking area with a pond. That's what makes this place so attractive.

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Memory Care Reviews for Park West Plaza

November 13, 2021

By CD

I visited this facility

Park West Plaza looked well staffed, and the staff seemed very nice. It was smaller than the other place we saw, which was nice. Everybody I met was very friendly and welcoming. The facility was older, but it seemed clean. I didn't see the activities, but they said they had them based on their interests and ages. They had a nice outside area, too. The room was fine, just old, but the size was great.

Provider Response

Thank you for sharing your experience from your visit and this review! We're glad to hear that you enjoyed your tour. Please let us know if you have any questions while on your journey and we are glad to help any way that we can. We hope to earn the privilege to serve you and your family in the future.

October 24, 2021

By Mike

I am a friend or relative of a current/past resident

We chose to move my wife to Park West Plaza. The reason I chose them was that it is such a small group home; there are a total of five residents. There's room for a sixth and all of the other ones. When I toured other places, the memory care patients and the assisted living residents were all together and I was afraid that much of a crowd would just be too overwhelming for her. So this small group environment is just perfect. Her room there is great, it's spacious. We have no complaints at all. It's a converted former residence, so the kitchen and dining room are probably what was original to the home. And it's a very homey experience. Their entire day, in a way almost reminds me of boot camp, because there's something scheduled almost every hour. From 7:00 AM they wake up, to 9:30 and 10:00 for bedtime. There's an unlimited abundance of activities. They keep them engaged all the time so that they're not distracted and feel sorry for themselves. The staff is excellent, professional, courteous, and caring. The price is on par with all of the other facilities that I toured.

Provider Response

Thank you, Mike for this review and sharing your experience. We're glad to hear your loved one is enjoying her new home and all the activities for her. Thank you for the privilege to serve you and your family.

March 16, 2019

By Cathy

I visited this facility

The rooms at Park West Plaza were huge. They were a small community, which is good because the people would get more one-on-one interaction. But we were concerned that they're being so small, they won't have enough activities. But they only have about 6 people, so what can you do. We didn't see anything there except for people sitting around watching TV. The staff who accommodated me was very nice and helpful. The dining area is just like a dining room in a house.

Provider Response

Hi Cathy, thank you for your review. Each community has Life Enrichment activities every day planned by Life Enrichment Directors, such as group games, arts and crafts, group outings, musical entertainment and cultural events. We hope to have the opportunity to serve you and your family.

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Questions about Park West Plaza

What ongoing training does the staff receive in dementia care?

• Associates receive training through a thorough on-boarding program and ongoing, annual training as required by the state regulations. Department heads are required to participate in bi-annual training in their designated field of expertise.

Describe the overall population of assisted living residents at Park West Plaza. What is their average age? What are their favorite things to do?

Park West Plaza is very proud to have a diverse community of residents who enjoy a wide range of activities from physical exercise, exploring their artistic talents, cooking classes and volunteering their time in various local community projects, just to name a few.

What programs or activities does Park West Plaza offer to enrich residents' well-being?

Some of the life enrichment opportunities include: trips to the theater and art venues, outings to shopping and attractions, community and cultural events, informative lectures and educational speakers, volunteer opportunities, fitness classes, walking groups, social and themed parties, book clubs, family events and much more.

What transportation services does Park West Plaza offer to assisted living residents?

Park West Plaza offers scheduled transportation via shuttle buses for our assisted living resident’s convenience.

What makes the chef or dining program at Park West Plaza exceptional? What kind of menu can assisted living residents expect?

Park West Plaza offers a Gold Leaf Dining experience for all residents which entail fresh prepared meals in our own kitchen by our staff of professional Gold Leaf Chefs. Breakfast consists of a wide array of traditional breakfast items, including eggs cooked to order. For lunch and dinner, you may choose a freshly prepared selection from the Gold Leaf Choice menu or the Café Select menu, and your choice will be brought to your table by one of our friendly wait staff. The Gold Leaf Choice menu is created by the chef and changes daily.

What safety features or security measures does Park West Plaza offer to assisted living residents?

Trained associates are on the premises 24-hours a day, electromagnetic locking doors, specialty carpets near doors with alarms, etc.

How does Park West Plaza keep residents' families informed about their loved ones?

Park West Plaza publishes a monthly newsletter which often contains a calendar of planned events, a schedule of daily activities is posted at the community. Families will receive a phone call if there is any change in the health of the resident.

What is the care staff-to-resident ratio at Park West Plaza during daytime and nighttime hours?

Staff-to-resident ratio will fluctuate depending on the number of residents.

If Park West Plaza accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Residents are allowed to have well-behaved pets and there is ample space outdoors for residents to enjoy with their pets.

What ongoing senior care training does the staff receive?

Associates receive training through a thorough on-boarding program and ongoing, annual training as required by the state regulations. Department heads are required to participate in bi-annual training in their designated field of expertise.

How many staffers are on duty in the daytime and overnight?

Staff-to-resident ratio will fluctuate depending on the number of residents.

What safety features or security measures does Park West Plaza provide to protect residents who wander?

When residents appear to be moving towards an exit, associates are trained to re-direct them back to their activities or apartments. Special carpet designed to deter residents are placed around fire exits and the doors in each community are installed with electro-magnetic locking systems.

What programs or activities does Park West Plaza offer to keep residents engaged? How does the staff engage residents' long-term memories?

Programs and activities for Memory Care Residents are customized based on personal interest, cognitive and physical abilities using the resident’s life story.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Each resident’s health and cognitive functioning are assessed by the health care coordinator when they move into the community. Each resident is assessed again 30 days after move-in and every 120 days after that by the Healthcare Coordinator.

What techniques does Park West Plaza use to support memory care residents during mealtimes?

A half hour before mealtimes, aroma therapy is used to stimulate synapses in the brain to recognize that it is time to eat, residents are escorted to the dining room and accompanied at the table by an associate who demonstrates mirroring techniques to enhance memories of proper eating techniques.

How does Park West Plaza keep residents' families informed about their loved ones' health?

Anytime there is a change in the health or behavior of a resident, the family is notified with a phone call.

Describe the neighborhood around Park West Plaza. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Park West Plaza is located in close proximity to residential neighborhoods with easy access to various hospitals and clinics for the convenience of the residents.

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Services and Amenities of Park West Plaza

Room and housing options

1-bedroom apartments
2-bedroom apartments
3-bedroom apartments
Studio Apartments

Dining options

In Room Kitchenette
In Room Kitchens
Dining Room Shared Meals

Features

Beauty Barber Shop
Resident Transportation
Garden And Patio
Resident Parking

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Health services

Skilled Nursing
Medication Management
Physical Therapy
Nurse On Staff: Yes

Activities

Offsite Activities
Religious Services

Guest services

Guests At Mealtime

Languages

English

Range of services

Personal Care Assistants
Physical Therapy

Types of care

Walking Wheelchair Assistance

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About Park West Plaza

Welcome to Park West!

Park West Plaza is a Continuing Care Retirement Community with Independent Living, Assisted Living, Reflections Memory Care, and a Skilled Nursing Home on campus. We are dedicated to providing quality services in a warm, comfortable environment. We offer professional, personalized services designed to enhance the quality of life for those we serve. We remain dedicated to those who entrust their housing and service needs to us.

At Park West Plaza we are dedicated to each Residents' independence, choices and dignity.

Visit us for a tour and you'll see how our combination of a warm residential setting along with the caring, helpful staff at Park West Plaza is just the right choice for your housing or service needs.

Independent Living at Park West Plaza

Independent Living at Park West Plaza provides a small and intimate home-like setting within a full continuum of care. Each cottage faces a beautiful courtyard and are all located on ground level.

Independent Living at Park West Plaza includes:

Lunch meal daily with choice of entrée's
All utilities paid - except telephone
Free extended cable television
Washer and dryer furnished in every apartment
Individual climate control in each apartment
Furnished kitchen with "full" size refrigerator, oven and range, sink, garbage disposal, and dishwasher
One carport reserved for each individual
Daily life enrichment and exercise programs
Weekly housekeeping and linen service
Private covered patios
Scheduled transportation
Clubhouse for private parties, card clubs and private family dining
Handicap accessible bathroom
24-hour emergency service

Assisted Living at Park West Plaza

At Park West Plaza, we recognize that each person has individual needs and preferences. With this in mind, we offer each resident a flexible service combination we call Tailored Services. The combination of the Base Monthly Service and the Tailored Services designed for you result in your monthly Tailored Pricing. This unique plan provides you with the most individual personal services in the most cost effective manner.

The Base Service Plan Includes:

Certified nursing staff on duty 24 hours/day
Emergency Response System
Three meals per day and snacks
All utilities - except telephone
Individual climate control in each apartment
Free extended cable TV
Furnished kitchen with "Full" size refrigerator, oven and range, sink and garbage disposal
Handicap accessible bathroom
Daily life enrichment and exercise programs
Weekly housekeeping and linen services
Scheduled transportation available for shopping
Common areas for social gatherings
Storm shelter and worship area
Smoke detector and sprinkler system in each apartment
Paved walking paths

Reflections at Park West Plaza

Reflections at Park West Plaza is a six bedroom home designed to incorporate the most up-to-date research related to memory care. This modern design features attractive lighting and color palette, beautiful furnishings, lake and creek side views, daily life enrichment program and professional staff.

Every Suite Includes:

Certified nursing staff on duty 24 hours per day
Beautiful creek side views
Medication Management
Private and Companion suites
Family style dining with menu choices, therapeutic diets and snacks throughout the day
All utilities paid except telephone
Free extended cable TV
Daily life enrichment and exercise program
Housekeeping and laundry service

Park West Plaza also features:

Dillons super grocery store, Walgreens pharmacy, physician’s office and banking all adjacent to the community.
Stocked fishing pond
Over 1 mile of walking paths
Physical, occupational and speech therapy
Podiatry and audiology clinics each month

The Manor at Park West Plaza

At Park West Plaza, we recognize that each person has individual needs and preferences. With this in mind, we offer each resident a flexible service combination we call Tailored Services. The combination of the Base Service and the Tailored Services designed for you results in your monthly Tailored Pricing. This unique plan provides you with the most individual personal services in the most cost effective manner.

The Base Service Includes:

Laundry Services - personal and linen
Housekeeping
24 Hour a day licensed staff
Three daily meals plus snacks
Tailored Activities - Therapeutic and recreational
Full-time Supervisor
Individualized service planning
Family & community support groups

Park West Plaza

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Assisted Living Reviews for Park West Plaza

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Independent Living Reviews for Park West Plaza

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Memory Care Reviews for Park West Plaza

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Services and Amenities of Park West Plaza

Room and housing options

Dining options

Features

Cleaning services

Health services

Activities

Guest services

Languages

Range of services

Types of care

About Park West Plaza

Welcome to Park West!

Independent Living at Park West Plaza

Assisted Living at Park West Plaza

Reflections at Park West Plaza

Park West Plaza also features:

The Manor at Park West Plaza

Map of Park West Plaza

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