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  4. Residences at Coffee Creek

Residences at Coffee Creek

Offers Assisted Living, Independent Living, and Memory Care

15 Reviews
2300 Village Point, Chesterton, IN 46304
Call (800) 385-2527
Residences at Coffee Creek (800) 385-2527
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Reviews of Residences at Coffee Creek

15 Reviews Write a review
Food
(11 Reviews)
Staff
(14 Reviews)
Facility
(14 Reviews)
Activities
(10 Reviews)
Value
(11 Reviews)

Assisted Living Reviews for Residences at Coffee Creek

January 11, 2021

By C. Mang

I am a friend or relative of a current/past resident

My father, now 85 years old had been diagnosed with dementia almost 10 years ago. For the first several years it was manageable for the family….especially our primary caregiver…Mom. However, on Jan 1st 2016, as Mom was bringing in her morning paper, she slipped and fell. We rushed her to the hospital and in the process of getting her healthy (several weeks), we realized just how much help Dad needed. After Mom got healthy enough to get around and lead a normal life, the family decided that an assisted living facility would be best for their needs. That was 4 ½ years ago and Mom still lives in the same apartment that we originally choose. Near the end of 2019 my sister and I realized that Mom needed additional help and could no longer take care Dad by herself. We did all the needed due diligence and at the end of 2019 moved Dad into memory care facility in Valparaiso. This turned out to be very short lived for our family. Two days after moving into this new facility, they sent Dad to the hospital for an evaluation. He was there for three days and they then sent him to a psychiatric hospital for two weeks to evaluate his situation. He was mis-diagnosed as having a different ailment and this whole process was worthless for our family. We then decided not to return him to this facility in Valpo. He moved back in with Mom in the assisted living complex he had been at previously. Fast forward to June 2020, with COVD and the economy in a tough spot, we now realized again that Mom could not handle Dad’s mood swings alone. He was great 95% of the time, but when he got angry, he was unmanageable for her. We had known about Residences for along time and had talked with Natalie for 18 months. She always told me that they would be ready to help out when we were ready. Today, as I write this, Dad is comfortable and living at Residences in Chesterton. He is about ½ mile away from mom and when the COVD pandemic finally ends, they will be able to visit each other regularly. Sue, one of the head nurses as been a pleasure to work with and very patient with Dad…..he can’t see well, he can’t walk well & he can be a handful to work with at times. So far I give Natalie & Residences a five star rating………..keep up the good team work Coffee Creek!

Provider Response

We truly appreciate you sharing your story and providing families a look into your journey to Coffee Creek. The road to memory care can often times be quite stressful and we are very happy to hear that dad is doing well at our community and that your family is pleased with our services. Thank you again for your feedback!

January 09, 2021

By EDR2015

I am a friend or relative of a current/past resident

My grandmother moved in about two months ago from a different assisted living in the region. We had no idea what we were missing until we came to Residences at Coffee Creek. The administrative staff made us feel very secure and were extremely helpful throughout the move-in process. We have been extremely pleased with her care. My grandmother is mostly independent but does need help with her medications and her insulin shots. She has made some friends and I feel like she is in the safest place she can be during this pandemic. She is signed up to get her vaccine and I couldn’t be more pleased with the emphasis the staff has on the health of their residents. Her previous place felt very much like a nursing home and Coffee Creek feels like a luxury hotel. I can’t say enough good things. If you are dissatisfied at the place you are currently, I encourage you to check out Coffee Creek. It is truly a step above!

Provider Response

Thank you for your positive feedback! We love hearing these success stories and sincerely thank you for choosing Residences at Coffee Creek!

October 28, 2020

By Jacalyn

I am a friend or relative of a current/past resident

I was not favorably impressed with Residences at Coffee Creek. There were staff that were rude. The marketing people said that they were now able to allow visits any time, but I learned that that was not true and visits were only allowed for a very short time in the morning, or a very short time in the afternoon, three days a week. I wasn't allowed in my mother's room, so I have no idea what the room looked like, but I understand they have their COVID rules. I bought Mom candy, and she said it was gone. There's nobody monitoring who's in and out of the room or who's doing what because nobody can get in. They gave her medicine twice a day instead of once a day. Fortunately, it's a drug that wasn't detrimental, but there was barely an apology. They agreed after I argued with them that they would pay for it. You have to leave anything you bring for the resident on a table out in the foyer. I brought her cranberry over-the-counter pills, but they disappeared. Nobody could find them. I wasn't happy at all. I bought her BOOST for her nutritional intake, two 12 packs, and they barely lasted two weeks. She had to have medicines monitored, so that was an extra. She had a basic plan and anything that you have to do after that is extra money, and they were pushing me to put her in memory care, which is $6,000 a month. I didn't feel she qualified to need memory care yet. Even if she did, I couldn't pay $6,000 a month. The outside was fine, very clean, and well landscaped. I was able to come in to the first floor to the conference room. I saw a dining room and a little snack area, and they looked clean. You had to schedule your appointment to visit, and I was there five minutes before my appointment time. The employee said I could sit at the front table and she will get my mom and we can have our visit outside. Another staff member came and said to me, “You can't be here. This is reserved for someone else." The nurse that I first talked to said, “You can't visit your mom now, she's getting her hair done." I said, "Who made an appointment for her to have her hair done?" She said, "I don't know." She gave me this snotty look and said, "I have to go find out." She came back with the beautician and the beautician said, "I was told to give her a haircut." She told me I have to go in the back and they'll bring my mom out in the back. I went to the back, and I sat in my car and waited for 30 minutes. I called the facility and said I was still waiting to visit my mom, and she said to me, "We brought your mom out there and she waited, but you never came, so we brought her back in." For 30 minutes, I'm sitting there watching the spot where I'm supposed to meet her, so I know that that was a lie. It was awful. It was the worst experience.

Provider Response

Thank you for providing feedback and letting us know about your experience and issue. We deeply apologize that your experience was less than satisfactory. Residences at Coffee Creek strives to accommodate all of our residents and families with the upmost respect and care and we are sorry to hear that you did not experience this. Due to Covid-19 restrictions mandated by the State of Indiana, we are required to follow the protocols that have been put in place to protect our residents’ and staff’s safety. We wholeheartedly understand that it is terribly hard to preplan and schedule times to visit your loved one during these unprecedented times. We try our very best by allowing guest visits 7 days per week on a scheduled basis in designated areas of our community, practicing social distancing and mask wearing. We are constantly looking for better ways to keep our residents safe and adhere to State mandates yet allow them to maintain all their social connections. We welcome your feedback on how we can work together to make this time process smoother and more comfortable for all our residents and families. If you wish to speak with us further regarding your experience, we would be happy to address any and all concerns. Please call us. Thank you.”

October 17, 2019

By Scruffy

I am a friend or relative of a current/past resident

The food is very good. The dining room has a lovely atmosphere and meals are available throughout the day. The activities director is enthusiastic, creative, and fun. She obviously loves the residents and the residents love her! Some of the extra costs, such as dispensing medications are overpriced and should be adjusted. On the whole, the staff is quite caring and pleasant for the residents. The nurses seem to keep a close watch on the residents that need help. For the most part we have been quite happy with our choice to move our relative there.

October 15, 2019

By Barbaraandprettyboy

I am/was a resident of this facility

The best thing about the community is the dining room. It is open from 7am to 7pm and you can sit wherever you want and that has been very important. The residents have been very friendly and very open to coming and sitting with me this is the absolute best thing about coming here. The cleaning people are extremely nice and friendly and do a nice job. Julie is extremely nice in activities and a happy person. I enjoy the things that we do and the bus trips are extremely nice. I like my room because I have 2 windows and have sunshine in the morning and sunshine at night. I brought my cat and that was a plus.
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Independent Living Reviews for Residences at Coffee Creek

September 11, 2019

By Sharyn R

I am/was a resident of this facility

I have a one bedroom apartment that is just the right size. I enjoy the balcony and the view of the Coffee Creek Watershed. The housekeeping staff is very helpful. My garbage cans are emptied daily. My apartment is light cleaned weekly. The laundry room is very modern and kept very clean. The Administration team is always available and eager to help. There is a team of medical nurses always available which is very comforting. The dining room is very inviting and available for meals most hours. We have a stocked Bistro that is open 24 hours for our personal use. The food here is delicious. I have yet to be served an inadequate meal. The chefs, staff and servers are all very professional but personable to all residents. There is live music entertainment often and we even have dogs to come and visit and make us feel very much at home and loved. Recreation is constantly available but never compulsory. My favorite activity is painting class with local artists Carol and Nathan. Bingo is another fun recreation that is well attended. There are movies often also. All in all, a very nice place to live for sure!!

Memory Care Reviews for Residences at Coffee Creek

January 14, 2021

By Susa A

I am a friend or relative of a current/past resident

The staff at CC have all been so caring of my mother in law. They want what is best for her to feel safe and cared for. They took care of moving her personal items to the memory care unit, so she felt comfortable transitioning into her new suite. It’s a relief to us knowing she is safe, taken care of, & is in an enriching environment.

January 14, 2021

By M. Mosher

I am a friend or relative of a current/past resident

In late summer of 2019, my husband and I were looking for an assisted living facility for my parents ages 91 and 96 that had a memory care unit, if we ever needed one. I met Natalie and toured the facility with her. There was a full-time nursing staff and the doctor on call was my parents' primary care physician. The facility was bright and spacious, in addition to being designed for the use of walkers. My parents moved to Residences at Coffee Creek in October, 2019, to the assisted living side. They enjoyed their spacious 2 bedroom and 2 bathroom apartment with a huge walk-in closet. They were very excited that the dining room was open from 7 A.M. to 7 P.M. daily, and the bistro was open 24/7. In May, 2020, my parents needed to move to a memory care apartment. With the COVID-19 nursing home mandates, we could not help them move. The staff moved all of their belongings to their new apartment and brought their extra furniture outside for us to pick up safely. When my father needed his pacemaker battery replaced in July, he was taken by Residences to his appointments and surgery in the mini-bus. A CNA went with him to all of his medical appointments. I had peace of mind, when I couldn't be with him. As my parents celebrated their 65th wedding anniversary in August, the staff helped provide a cake for them and sent me pictures of the celebration. Anytime my mother needs supplies or just a phone call to be reassured, a staff member calls me immediately. When I want to make an appointment to visit, I have been able to visit that day or the next. The staff has been great to work with; Kaitlynn, director; Sue, head nurse; in addition to all of individuals who have helped my parents. The many shift nurses are always willing to give me an update on any current situation.

Provider Response

We cannot thank you enough for the kind feedback. We appreciate you taking the time to share your experience with us and we hope this helps other families that are considering Residences at Coffee Creek for their family.

January 14, 2021

By Michael

I visited this facility

I went personally to Residences at Coffee Creek. I think it was a very, very nice place, but my dad cannot afford that. It was way too expensive. As far as what I've seen, it was a very nice place. I met two people. I would say they were very nice, they knew what they were talking about, so I would rate them high. The staff said if Dad moved in that I was more than welcome to sit down anytime with him and eat there. I saw the dining room, the activity room, and some conference room. They have COVID there/this epidemic going on, so I couldn't sit down and eat, that was probably why they didn't ask me. The dining room was like a restaurant type. It was linen tablecloths, they had a bar setup where you could get stuff, and they had nice sit down tables ... real nice.

January 11, 2021

By Katrina Faye Jackson

I am a friend or relative of a current/past resident

I am truly grateful for Coffee Creek and all the support we have received from the staff in transitioning our Grandma safely to her new home. I especially appreciate the close contact with the nurses and the honest and frequent communication whenever there are any issues and/or updates. The facility is beautiful and has a very clean and homey atmosphere.

Provider Response

Thank you, Katrina, for your kind and thoughtful review. We strive daily to ensure our residents feel at home and that their families feel confident with our community and staff. We appreciate your feedback!

January 10, 2021

By aseln

I am a friend or relative of a current/past resident

Due to covid, we have been limited in our visits and have only been at the facility for 3 months. With that being said, we are very pleased with how things are going. Communication is great: emails, phone calls, visits.... Nurses call back when we leave a message at their station as do the PT's that are working with our mother. When we do visit, our mom seems happy, says they are taking care of her which is all we can ask. We also appreciate the transportation to and from doctor's appointments. Helps on our end since all of us are working. The facility itself is inviting - feels like you are in a hotel vs. a senior care center. Thanks for all that you do.

Provider Response

Thank you for your positive feedback! Our team loves to hear the positive feedback and we are very happy that you are pleased with our community. Thank you for trusting us with assisting your loved one.

October 13, 2020

By Maryann Keller

I am a friend or relative of a current/past resident

My good friend moved in during this Covid-19 pandemic because life became difficult at home in isolation. She now has bus appointments to all of her doctors and has made new friends. The nurses are very knowledgable and friendly and have helped her a lot with managing her medications. Also, she can’t stop talking about the food and how clean it is inside. I visit her weekly and enjoy the staff. Overall, this was a great life move for her and I’m very happy for her.

Provider Response

Thank you for your feedback, Maryann! We are very happy to hear your friend is enjoying life at Residences at Coffee Creek!

November 19, 2019

By Cheryl

I visited this facility

The Residences at Coffee Creek was wonderful. They had everything there. The staff member was very helpful and knowledgeable. The rooms were beautiful and adequate for the residents' needs. Everything was new, clean, and up-to-date. The dining area was very nice. They had puzzle and crafts rooms. They try to do the activities according to the person's intellectual capabilities. They have a TV room, and they take the residents places.

October 15, 2019

By Anjie

I am a friend or relative of a current/past resident

Residence at Coffee Creek is so caring and honest. They have done a wonderful job taking care of my grandmother. As someone who knows about geriatric care I highly recommend them for memory care.

July 09, 2019

By SherylA

I visited this facility

I have attended a few educational presentations here and have attended their support group. I’m extremely impressed with how clean and beautiful the building is. The staff is also very helpful and thinks outside the box to make this lifestyle the best for the residents that live there. Right now, my family does not need their services, but I think our community is better because of them. Their food is excellent! I eat every time I visit. Overall, They offer a compassionate service and I would recommend them to anyone needing assisted living or memory care.
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Questions about Residences at Coffee Creek

What places are near Residences at Coffee Creek or within walking distance for assisted living residents to enjoy?

Residences at Coffee Creek is perfectly situated adjacent to the Coffee Creek Watershed Preserve, which is inclusive of beautiful walking paths, and endless access to nature.

What transportation services does Residences at Coffee Creek offer to assisted living residents?

We offer complimentary medical transportation on designated days.

What makes the chef or dining program at Residences at Coffee Creek exceptional? What kind of menu can assisted living residents expect?

The menu is expansive and includes comfort food favorites, along with an array of other dining choices. Our exhibition kitchen in our restaurant, allows residents to enjoy watching the chefs cook live!

Costs for Residences at Coffee Creek

Cost of Assisted Living

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Cost of Independent Living

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Cost of Memory Care

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Services and Amenities of Residences at Coffee Creek

Costs

  • All Inclusive Rent
  • Rent Plus Care Fees
  • Entry Fee
  • Assisted Living Starting At: $3600/month
  • Independent Living Starting At: $3600/month
  • Memory Care Starting At: $5895/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments
  • Housing Extra: Shared Living

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Medication Management
  • Physical Therapy

Activities

  • Offsite Activities

Languages

  • English

General

  • Resident Capacity: 112
  • Minimum Age: 62
  • Pets: Yes

Range of services

  • Physical Therapy

Bonded/insured

  • Bonded And Insured

Licenses

  • State Licenses: 19-014469-1
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About Residences at Coffee Creek

Located in Chesterton, Indiana, Residences at Coffee Creek is a newly-constructed Licensed Residential Care Community that strives to cultivate a strong sense of community and active senior living.

Our doors are wide open for an uncompromising quality of life — to exercise in our health and wellness center, to visit the adjacent Coffee Creek Watershed Preserve, enjoy a delicious meal at one of the on-site dining venues, visit with friendly neighbors, make new friends, take advantage of recreational activities or simply relax in the comfort of your own home with gorgeous views of the Watershed Preserve.

Independence with Assistance

It is this philosophy that led to the design of our state-of-the-art senior living communities in suburban Indiana. Our residents enjoy private apartment living, while receiving the assistance they need to maintain their health, safety and dignity.

What is Senior Living at the Residences at Deer Creek & Residences at Coffee Creek?

  • Beautiful studio, one- and two-bedroom units, some with private balconies, all with private full baths.
  • Aging in place concept that includes retirement living with assistance, rehabilitation therapy and memory care, if ever needed.
  • Access to quality medical care and medical professionals.
  • Gourmet, nutritious snacks and meal prepared by our chefs.
  • Engaging activities and events that inspire involvement in community.
  • Pet-friendly environment – pets are family too!

Assisted Living for Memory Support

Our Memory Support services are provided in private, studio apartments designed specifically for residents with memory challenges.

Probably one of the most frightening aspects of aging is the possible onset of memory loss conditions such as dementia or Alzheimer’s disease. Our comprehensive memory support program provides a safe, stimulating environment to create a sense of belonging, security and at-home comfort.

What Does the Memory Care Program Include at Residences Senior Living?

  • Certified Dementia Practitioners on staff
  • Specially trained dementia nurses
  • Snoezelen® Multi-Sensory Therapy Environments
  • Private apartment homes with full baths and kitchenettes
  • All-inclusive monthly service fee
  • Daily life enrichment programs
  • Scheduled transportation for chaperoned outings and events
  • Choice of on-site physician care
  • Wellness, fitness and therapy center
  • Outdoor gardens, and walking path
  • Secure and serene environment with three senior friendly outdoor gardens
  • Gourmet and nutritious snacks and meals prepared by our chefs
  • Medication administration

Why Coffee Creek?

  • Locally owned and operated, proudly catering to local influences and tastes.
  • Newly-constructed community with 21st century design principles and aesthetics geared specifically to our senior residents.
  • Never move again! Aging-in-place concept that provides senior living apartments with assistance, memory care, therapy & more.
  • Connectivity and gorgeous views of the Coffee Creek Watershed Preserve.
  • Beautiful studio, one- and two-bedroom units, some with private balconies, all with private full baths.
  • All day restaurant dining featuring gourmet, nutritious snacks and meals prepared by our international Executive Chef (happily accommodating specialty diets).
  • Engaging activities and events that inspire involvement in community.
  • Emergency response system with 24/7 nursing care available on-site.
  • Access to quality medical care and medical professionals.
  • Pet-friendly environment with no extra fees– pets are family too!
  • Trouble-free maintenance, grounds keeping and trash removal.
  • Housekeeping and linen services offered once a week.
  • Utilities, cable TV and internet included.

Thank you for your interest at Residences at Coffee Creek. Please give us a call to schedule a free tour.

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Residences at Coffee Creek


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