CARING STARS WINNER
1221 Graham Dr, Tomball, TX 77375
3.9
(46 reviews)
"I toured Heritage Tomball. It was very pleasant. I had a young lady named Mary. She was very straightforward, very polite, and very pleasant to talk to. She answered my questions. The reason I went back the second time was because my mom was asking for a different floor plan, and so I had only looked at it the very first time. They were very small, just a bedroom, which my mom did not want, so I went back a second time just to look at a bigger room. Mary was there and still once again spent plenty of time with me. I didn't feel rushed like I was with some of the other places. The only thing that I did not like was its one story and my mom is in a wheelchair. In order for her to get to whatever room she would be in the dining room is quite a waste. It's a very, very long hall. That's my only issue. So, I mean, that's not that big of a deal. She could probably call for help because it might take her a while, and she might miss lunch or dinner by the time she got there. The heritage seems to be reasonable, and Mary even said that she could possibly get the rental down even a little bit more for us, so nobody else had ever said that to me before. No complaints. The location is great, right by the hospital, and right across from my doctor's office, if she needs a female doctor or anything like that, and about 20 minutes from me. The facility didn't smell bad. Everybody was pleasant. The staff members that would walk by me would say hello to me."
$3,150