The Pearl of Hillside

POA sister in law

Horrible lack of care and attention to my brother in laws needs continues. Diaper goes unchanged for hours regardless of pressing call button. He now has bed sores from being in bed for hours and hours. No chair in room for him to sit in. Spends all the time in the bed. No to little PT - which is what he is there for. Won't discharge him with out oxygen in place - yet taking days to order oxygen. Director doesn't return calls , social workers bounce mail is full, financial lady told him -- well sir, this is a business. Avoid this place at all costs. I will be filing a complaint with senior services and Illinois ombudsman. Food is cold and patients are left for hours.

Lynita

My mom was at The Pearl of Hillside. The issue we had was that everything was far out in the suburbs. However, The Pearl of Hillside was decent and reasonable. They had an exercise room, and they had other activities going on. The staff members were all pretty nice, too.

Sonia Wroblewski

This place is it like a nursing home or like an old folks home and it's not like a hospital it's a mixture of the two but the staff is so friendly and engaging they always have activities for everybody to do like movie nights and bingo they bring in entertainment I have my dad there and he's 60 and every time I come home the nurses are exceptionally caring and I know my dad can be a handful at times one of the nurses especially Jamie she is such a sweetheart I was trying to take a picture with my dad they had a little background set up with a selfie and she took the picture for me and she said she would print it and hang it in my dad's room for me so they definitely go above and beyond and they treat your family like their family. Even the other patients there my dad's always walking around making new friends talking all the nurses they always do the most to make sure that everybody is happy and comfortable so if you're looking for somewhere to put a family member who needs assistance my dad's been there for about 5 years I think now and he loves it we're allowed to take him out on the weekends and sign them out not for the whole day but we're allowed to take him out so he can still enjoy family functions with us

Carl

My mom is in the memory care of The Pearl of Hillside. The staff takes care of her very well. They clean her room, check everything, and make sure she is fed three times a day. She eats all of her food too. What I like the most is that it's a very secure zone. She likes to wander around, but she can't do it there, because they have a device on her ankles that she wears that sets off an alarm if she goes out. So, the security is very good for me. They have church services, all the nurses interact with the residents, they play music for them, and watch TV. They have a patio that's not very clean though. There were spiderwebs all over it and the tables were not up to par, but other than that, the security and everything is good.

Sabrina

My mom has been at Symphony at Aria for rehab for a week now. The staff is OK, but seemed so busy with so many people working there, and I think the place could be more updated. The room is clean but looks old. They’ve been getting her out of bed and giving her massages, but I don’t think they’re getting her to use her legs. She’s still weak because she’s not getting food.

Larry

The gentleman in the administrative office at Symphony at Aria was supposed to have gotten back with me. I left my name and phone number but they never got back to me. The room I saw was set up for either one or two people, which was good. The place looked new, nice, and clean.