This is a wonderful facility. I have visited many friends here and the staff is always very helpful and kind. There are lots of activities and they are always done with great care.
Lutheran Home Arlington Heights, IL
Offers Assisted Living, Nursing Homes, and Memory Care
21 Reviews
800 West Oakton Street, Arlington Heights, IL 60004
Call
(800) 385-2527
Reviews of Lutheran Home
Assisted Living Reviews for Lutheran Home
August 11, 2019
I visited this facility
May 10, 2016
I visited this facility
Lutheran Homes was not modern, but the staff was friendly. The rooms were fine and nice. It’s a smaller place overall and more expensive.
February 10, 2016
I am a friend or relative of a resident
My dad stayed for respite care at Lutheran Home. They did not put him in an appropriate place, so the staff was very anxious when dealing with him. They had to call in outside help, which we had to pay for. I would not give this place a high rating. He was there for seven days.
December 27, 2014
I visited this facility
I visited Lutheran Home. It was quite expensive, and it didn't fit with my parents needs. However, this place was very clean. It was topnotch. If I was going in, and I was younger, the Lutheran Home has a lot of good things going for it. I like it. However, the staff was a little more business-like and not as warm and open.
December 01, 2014
I am a friend or relative of resident
SEVEN YEARS OF GREAT CARE
July 10, 2012
I visited this facility
I thought the nurses and staff involved with caring for my grandma were very cordial and professional. The facility was also very clean and well maintained. Throughout the whole process of my grandma's Alzheimer's developing, they were extremely helpful and ensured that she was in the best of care. We had no idea what to expect and they did their best to assuage all of our fears and concerns. However, the management and security officers were very rude and unprofessional from my experiences with them through my mom having worked there and in passing on the way to my grandma's room. They acted as though they were superior to everyone and treated their staff like dogs both behind the scenes and in front of customers - very rudely and tersely. It seemed as if everything was a crises when in reality none of it was. Whether it was a fire alarm going off or a bathroom running out of toilet paper, both were handled with what seemed to be the highest level and stress possible.
March 06, 2012
I am a friend or relative of a resident
My father was a resident of this facility for several weeks. The staff and the amenities of Lutheran House were outstanding. His room was very nice, and was kept very clean. There was an atrium with trees and birds that was very lovely, and despite my father having soome cognitive issues, he always talked about the "pretty birds." In addition to the Atrium, there was also some very nice artwork through the facility, and my father appreciated it very much. The food was outstanding, and the residents were frequently taken on trips. My father spoke quite positively about many of the staff members, and I believe that the loveliness of the facility and the high level of care he received gave him a great deal of happiness and helped him maintain a greater level of awareness than he would have had otherwise. I, as well as other family members, appreciate the care that the staff at Lutheran Home showed to my father. In a world where nursing homes are often less than ideal, Lutheran Home stands out as being a very caring and supportive facility.
Nursing Home Reviews for Lutheran Home
January 28, 2022
I am a friend or relative of a current/past resident
My stepfather is in rehab at Lutheran Home. It is very clean and very organized. For someone that has balance issues or you're concerned about falling, they have the right equipment to be able to manage the patient. The staff is fantastic. The social worker is so helpful. The therapists are very kind and very good. My mom said the food was pretty good. The room is very safe and very clean. It has a nice view of the neighborhood. He's in a private room, so he has a private bathroom with very helpful shower equipment to keep him safe. I do know it's very expensive because we couldn't afford for him to stay there beyond the rehab.
July 14, 2021
I am a friend or relative of a current/past resident
Our overall experience with Lutheran Home is not very good. I think mom said she liked the food; she didn't complain about it. Most of the staff members were good, but they were not exceptional. According to my mom, they would come in, do PT, and leave, and then she'd sit in her chair for the rest of the day in front of the TV. Once or twice a day, they would come in and walk with her; otherwise, she would just sit, and she was complaining about that. She'd rather sit in the common areas with other people, but they explained to me that since it's COVID they're not doing that. They didn't do laundry, and they made me pick her up to go get her second COVID shot. So they didn't even give her the COVID vaccine in there while it was free all around. She apparently missed the window. So I had to go there, take her out of there when she could barely walk, get her a vaccine, and bring her back. That was annoying. I would have had to pay for them to do her laundry. She had a suite, which was the biggest room on the floor, so her room was absolutely beautiful and huge. I saw people coming, taking their relatives, and walking with them outside in wheelchairs. I had a lot of issues with the social workers and caseworkers not calling me back, but then when they did, they would finally solve issues, so I have mixed feelings about that. Part of the building is brand new and part of it isn't.
August 30, 2019
I visited this facility
Lutheran Homes was a very unpleasant community. It was very dark, hospital like, there were not many recreational areas, and it was very institutional. I did not like it at all. It was at the bottom of my list. The dining room was just plain tables and chairs. It was very dark and claustrophobic, the halls were narrow, and the furniture was hospital-like. It wasn't very warm.
March 28, 2019
Other
My mom lived here for a year in the memory care unit. Her private room was perfect. She was treated with kindness and care. Could not say more about the staffs Communication skills and care of my mom and attention to her daily needs. She loved going to music, exercise classes and Sunday church services.
Her favorite thing was watching the daycare kids through the windows! Loved this place!
August 21, 2017
I am a friend or relative of a current/past resident
my mother received excellent care at rehab-then was transferred to nursing care-BIG difference--was there over week-end-no one came into see her-no nurses-no assistants sat her at a table all by herself-for what this place cost-there is no excuse for not making her welcome- or caring for her-think twice about bringing your loved to nursing care at Luther village!
May 29, 2017
I am a friend or relative of a current/past resident
My father went from Northwest Community Hospital into this facility for extended care. It was the worst decision we ever made. Terrible care and ultimately my dad died after going back into the hospital. My dad wasn't eating or drinking and the nursing staff did not seemed concerned. If I could even say any of the caregivers had actual nursing degrees. If you want your loved one to die a horrible death but them in here.
February 18, 2017
I am a friend or relative of a current/past resident
Can I give this less than 1 star my grandmother is a resident the care is awful the food is unedible during care meetings she is promised at least 2 showers a week
She's lucky she gets one call light to use the restroom takes them 25 minutes to answer that's a very a long time for an elderly lady billing please they overcharge her medications have to be ordered from their company which is draining her finances
February 11, 2017
I am a friend or relative of a current/past resident
Lutheran Home for the Aged was very good. It was a very clean place. The location was very easy and very close. The people were nice. They treated my mother well, and they did what they needed to do -- help her rehabilitate to walk again. There are various types of rooms there depending on what the need is, but they are clean and all have individual TVs. It was a one person per room type of system, and they all had their own bathrooms. The grounds were very pretty. They just did some remodeling, and they are still working on it, but it’s awesome.
February 29, 2016
I visited this facility
Lutheran Home was very beautiful and the people were professional and kind. The only downside about it was that he didn’t like that they were pretty strict with him having an alarm on his shirt because he wanted to get out more and be more independent, preventing him from walking around versus just sitting down or something. They were very helpful, so I didn’t have any issues with that. They kept him really active with physical and occupational therapy and took him down to the dining room when there were activities going on.
August 27, 2014
I am a friend or relative of resident
My father has been transfered between the hospital and the Lutheran Home several times over the past 6 months. He has received excellent care. The hospital staff has called the Lutheran Home to compliment them on the care provided as my father's health is quite complicated. While the new rehab facility is beautiful, it is the staff and the cares they provide that matter. Each and every member of his care team - the MD, the RN's, the aides, the Wound Care specialist, the therapists, the dietary aides - all provide caring and competent care.
November 21, 2012
I am/was a resident of this facility
The Lutheran Home (main buildings and retirement homes) are beautiful. Had always heard this was a wonderful place for loved ones. Very close to home for our family to have our Dad near by. He had to be admitted as an (after care) patient from a hospital stay. The staff was not overly friendly, the food was gross, and the care wasn't to great either. Our family, (my Dad included), were shocked. My Dad was in the beginning stages of Alzheimer's, not in a wheel chair either. Most of the patients were pushed in front of the nurses station and a tv or video playing in front of them. Many of them had there heads laying down on the table where they were seated. My Dad never ate in the eating area with the rest, because it was so creepy. While visiting, someone (many) patients would by yelling "help me". It was a little like one flew over the Cuckoos nest. My Dad would look down the hall and say "look at all those dead people". He did not stay long, and I have heard they were making changes (I hope).
July 29, 2012
I am a friend or relative of a resident
They treat my loved one with care and respect. She is well cared for, and she is happy.
The facility is very clean, the staff are wonderful. The overall facility is very nice. I wish that there was a place for family's to dine and/or visit with other residents and their family on the unit.
March 10, 2012
I am a friend or relative of a resident
I had two grandparents live at assisted living one was awful it smelled, the food was awful and she would often complain. This place was absolulty amazing it was very clean and my grandma had her own room.The room was always clean very nice and orginized, she had her own tv and bathroom. The food was great too because she gained weight while she was there unlike my other grandma who lost a lot. There was a lot of chance for her to socoalize with the other residents staying there and she made some new friends.It was a little more expensive but it was so much more worth it. The staff treated her great she would compliment them often. The grounds were also great beutiful to wheel her around and go on walks with. Overall a great place I was very impressed and greatfull that she got to spend her days in a much better place .
July 28, 2011
I am a friend or relative of a resident
My husband (AD)went to the "cherished Place" it is a day care facility- well run and financially do able. Services are from 7am to 6pm
They are very well staffed, with Doctor and nurses on site, if needed they also suppy transportation for a fee
Inclusive to their fee are meals (lunch, snacks) activities and outings
My husband went once a week for three months, but he was uncoopertive
so I stopped taking him. Might try again as disease progresses.
Costs for Lutheran Home
Services and Amenities of Lutheran Home
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Entry Fee
- Fee Structure Extra: Entry Fee Cost : $3000
- Assisted Living Starting At: $6400/month
- Memory Care Starting At: $14970/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Coffee Shop
- Party Space
- General Store
- Tv Room
- Garden And Patio
- Resident Parking
- Spa
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Internet Enabled Rooms
- Wifi
Health services
- Skilled Nursing
- Hospice Care
- Medication Management
- Physical Therapy
- Psychiatric Care
- Nurse On Staff: Yes
- Pharma
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Home Sale Assistance
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Diet
- Special Diets
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 145739
- Ownership Type: Non Profit Church Related
- Date Certified: 10/01/2020
General
- Resident Capacity: 476
- Respite Care
- Minimum Age: 55
- Pets: No Pets Allowed
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
- Physical Therapy
Payment options
- Insurance
- Check
About Lutheran Home
Serving seniors and their families since 1892.
Programs include Hearthstone Assisted Living, My Tapestry Memory Care, Olson Pavilion Residential Nursing Care, My Solutions In Home Care, Cherished Place Adult Day Care and Shepherd's Flock Child Care.
Lutheran Home has been setting the standard in senior living since 1892. A faithful mission and dedication to innovation has earned the trust of generations of families and solidified the reputation of Arlington Heights’ Lutheran Home as one of the nation’s finest senior living communities. Much has changed over the years, with enhanced programs and more specialized healthcare services, but pillars of service have remained the same: Lutheran Home’s commitment to providing exceptional, person-centered care and exceeding expectations every day. A Lutheran Life Community, Lutheran Home is empowering vibrant, grace-filled living across all generations
At Lutheran Home, we are passionate about caring and continuous improvement. From our management methods and extensive employee training to innovative programs for residents, we remain open-minded and curious, constantly developing creative ways to do things better. With extensive health care expertise, Lutheran Home has established standards of care that are carried through at every community to ensure a consistently high-quality experience for both residents and their families. In addition, each community benefits from the knowledge and support of our corporate staff. We are known for having the expertise to provide significant levels of care and handle complex or difficult cases.
Our specialized programs, such as MyRehab short-term rehabilitation and MyTapestry memory support, are recognized for innovative methods and successful outcomes. Shepherd’s Flock, our acclaimed, intergenerational childcare program at Lutheran Home, benefits both residents and children as they interact through educational and social activities.
Innovative ideas, commitment to excellence, and a wealth of expertise in the hands of people who are called to serve. This is the hallmark of a Lutheran Life Community.
What Makes Us Special
Shepherd's Flock on-site child care allows intergenerational programming and volunteer opportunities; continuum of care and financial support when funds exhaust provides care for life philosophy; adult day care with transportation provided within a certain radius; all private suites; spiritual programs hosted in St. John's Chapel
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