Life Care Center of Jacksonville

MercyAlcantara

My father is a long term-care patient in this facility, he has been a resident there for almost a year and a half now and he loves it there! This facility is far from perfect but most of the staff up to its leadership, they do care for my dad and elderly. Realistically speaking there's no nursing home out there that doesn't have problems, specially with this time of pandemic, family members should understand that it is also their responsibility to help out their loved-ones that is residing in here. This was recommended by one of my colleague and this place has been a blessing to me, my whole family and my dad! My father originally came here for rehab and boy the therapists here are really great at what their doing, they know the appropriate time when to push my dad to get stronger faster. Kudos to RJ, Hazel, Grace and Matt! My dad and I was already looking for a great place where he can get the help he needs on a daily basis, and he connected with the staff here. Thank God for nurses like Marsha, Tony; the dietitian Jena, Teri and the director and head of nursing department (sorry, I forgot their names and some other). They treat my dad as family. One thing that really impress me besides the quality of care is that my dad and I noticed that the staff always pray as a team every day. The staff here has been through a lot because of this pandemic, but they are still there for my dad and others day in and day out. I, truly am very thankful for this facility! They are a blessing in this community..

Martha

I visited Life Care Center Of Jacksonville, but they have a waiting list. The place is pretty nice, although they need more staff members just like every place. It's a newer place with very clean amenities. They're mostly a rehab. There's very few rooms, like only around five. I tried their food when my in-laws were in there, and I would rate the food a four. They even have two cute ice cream parlors; it was the cutest thing.

the true one

I recommend Life Care Center of Jacksonville. The facility is very nice and clean. They have nice equipment to help there patient. They have never ran out of planning. The food there is great. The nurses and aides are very polite and helpful. The only problems I seen was the lack of staff. And some of the management do not know how to speak to employees

nastywoman

Therapy was amazing. The facility is beautiful. Those are the only positives I can say. The nursing staff was a joke. If you ask for pain meds, be prepared to wait up to 2 hours if you get them at all. There's also a huge disparity in care in the different parts of the facility. Antigua was good and had decent nurses and CNA who care and were on top of things. If they try to move you to Bermuda or put you in Bermuda just offer to lay in a vacant parking space in the lot. You'll get just as much care there.

Dianne410287

My mother was in Life Care Center of Jacksonville. I wasn't happy with the nursing and the nursing aides department. The therapy department was good, but the other part where the nurses take care of you and the assistants come and change, they were not very good. They didn't have enough staff to take care of your patient. The food wasn't any good there either. We were not happy with that place overall. The only thing we were happy with was the therapy. They need to hire more help and be more attentive to the patients. The rooms and the facility itself were nice. Looking at the facility, being in the facility and the cleanliness of the facility were all OK.

shaws

My mom was there 5 times. Only had 2 occasions with an issue. One, mom called for her pain med and the nurse intentionally waited to give her meds last. Second, the aid was nasty. Both times made sure these ladies never went near my mom again.. With that said place as good. I made sure the nurses and aids were on top of my mom. I was there every day after work and made sure she had what she needed.

Cat_L

There were a few good nurses. There were more who didn't seem to care. My husband was ignored, pain meds late to very late many times, found him dirty and cleaned him off myself. First night, he had no call button, and when he called me on the phone it took me hours to have his problem checked and dealt with, and he did not have his pain meds for over 9 hours. I will never allow him to be placed in there again. They answered my pleas, made promises, but up until the his last day there were unable to change things. I suggest they try to find better nurses and CNAs.

Gayle5

The facility was very clean. But when you call the nurses only the CNA's came who would asked what was needed and would tell that the nurses were busy and would come in a minute and sometimes it took them a long time. They asked my mom if she wanted to listen to music and when she said no, they never came back. I thought the most important thing that they needed to improve on was to have more staff.

ASM1999

Life Care is unlike any facility in which I've ever visited. The staff remembers each patient by name, and remembers their family members. They truly care about the needs of each individual patient and are willing to provide personalized training to ensure that the patients' needs are met once they return home. My grandfather raved over the food. It was far beyond the typical hospital and/or assisted living dining room food. The choices were multiple, the quality was fresh and the ability to call the kitchen and ask for something extra was always available. The physical therapists did not just go through the proverbial motions. They wanted each patient to receive the past possible care, whether they were 91 or 51. They created a hard working environment of only 15-20 min breaks, but allowed different muscles to rest while working on a different part of the body. Life Care certainly lives up to its name, as it does create a caring environment for all patients and their families. I believe you can truly rest easy, knowing that your family members are in good hands.

prosecutor

My mother has been a resident of both the Lifecare of Orange Park and the Lifecare of Jacksonville facilities for almost 2 years......Both facilities are meticulously maintained, well-staffed and provide quality care for seniors with significant disabilities.....We are fortunate to have these excellent senior citizen care facilities here in Duval County, Florida.