Discovery Village Hagen Ranch

ReviewerFC071026A

I have a sister living here, and she's getting very nice care there. It's a nice place, but it's more costly than the other place. It's more updated, and there are a lot more aides walking around because it is a memory care facility. My sister seems relatively happy. They have a lot of entertainment. The staff is very nice and trained. I've seen them take her to the bathroom and shower and that kind of thing. There's a nurse there. They have sing-alongs and puzzles. They try to keep them busy and keep their heads active. Music is on. They do chair exercises. They're doing the best they can. They have a chef coming to talk about how they make certain food. He gives lectures once a month. The place is clean. My sister has a studio, and it's a nice size. It's on the expensive side, but they give her care. For her, it's worth it.

Lynda

It was a very welcoming place. The residents seemed to be happy, whereas a lot of places you go to have residents that just look miserable. The director was fabulous, very friendly, knowledgeable, and helpful. She seemed to be very concerned and very helpful. I might have even picked that, but my husband required more skilled nursing and it was out of my budget. I could never afford it. It had a beautiful outdoor area. It had pools and the rooms were very nicely furnished. It was very nice.

Lynne

We chose here for mom because they offered a lot of amenities that she didn't have in the previous place. For example, she has a much larger outside patio that's screened in with a door, so she could exit from her apartment on the outside. There are four ceiling fans in her apartment, which gives her a little extra circulation. The windows are open and have screens on them. In the other place she was living, you couldn't open the windows. The bedroom is a very nice size, which is better because when you're older and you need a wheelchair or a walker, you need space to be able to move around the place. It has just about the same kind of services that the other places have in terms of a bistro, a card room, and a fitness center -- that kind of thing. They have independent and assisted living there, and currently she's in independent living. They seem to be very careful about COVID. Everything that she's needed to move in, they handled for her very rapidly -- things like hanging pictures and connecting the TV. They've been very helpful. There's a good variety of activities. It's not as new as some places, although it's not old.

Judy

My mother is in the independent living place. It is fine for her. It works fairly well. There are a lot of activities there that she can do. She has people that prepare her meals, they do cleaning for her once a week, and they also do her laundry. She is happy about that. They have a car service, too. There are nice people there that she has become friendly with. It works nicely that she has people that could help her. They also take pets, which is very important. My mother has a parakeet, and nobody else wants to accept it. The food isn't the greatest, but she is happy and comfortable there. However, the staff members are not always receptive to recommendations. It is not cheap, but my mother does get the services that she needs.

Arlene

It was more expensive. It's nice and it all has the same kind of furniture. Since it has the assisted living right with it, when you go in it has more of a depressing atmosphere. If you don't need assistance, I don't think you'd want to go there. They have activities. The place looks new and attractive.

LD5

It is an excellent place because everything is separated. It is brand new, only been built June or July. It is a very nice facility, organized, separated stuff, a lot of activity rooms and movies to watch. The staff is excellent. When you drive up, it is a very clean place and very impressing. The staff explained everything, showed us all the options, toured us all over the facility, explained them all, showed the dining facilities, showed where the assisted living eats and everything we want to know.