Brookdale West Boynton Beach

Offers Assisted Living, Independent Living, and Memory Care

43 Reviews
8220 Jog Road, Boynton Beach, FL 33472
Call (800) 385-2527
Brookdale West Boynton Beach (800) 385-2527

Reviews of Brookdale West Boynton Beach

43 Reviews Write a review
Food
(5 Reviews)
Staff
(9 Reviews)
Facility
(9 Reviews)
Activities
(2 Reviews)
Value
(2 Reviews)

Assisted Living Reviews for Brookdale West Boynton Beach

March 29, 2018

By Sandra

I visited this facility

We liked Brookdale West Boynton Beach very much. It was very homey and very nice. The person during the tour was very knowledgeable. The food was very good, and the dining area was very nice. We liked the exercise room, the social room, and the card room. The salad I had was good.

September 06, 2017

By Linda

I visited this facility

Brookdale West Boynton Beach was a bigger facility than other places we saw and it had very good food. It had a library, Bingo, an exercise room, and people were out and about and seemed to be engaged. We didn't like the apartments there though because they were on the small side and not as nice as other places. They were very comparable.

April 05, 2017

By L.K.

I am a friend or relative of a current/past resident

My father is in a studio at Brookdale West Boynton Beach. The staff seems nice, friendly, and accommodating. The food is mediocre, and the service is very slow.

March 07, 2017

By Clare374518

I visited this facility

We really like Brookdale West Boynton Beach. The people there were very friendly and accommodating, but when they sent the nurse out to evaluate, they said they are not the facility for my father-in-law. Their grounds are very, very nice.

November 02, 2016

By Veronica Paige

I am a friend or relative of a current/past resident

This is the kind of community I knew immediately would be right for my loved one and all of us who visit! We were treated professionally and with respect throughout our interview and tour. The follow up telephone calls were timely, helpful and once we were ready to make a decision for my grandparents, Brookdale in West Boynton Beach made the overwhelming details for my mother seem easy. I cannot thank them enough for helping us through this stressful time. We spend more time as an extended family now than we have in years. Thanks you for giving us our peace of mind back Brookdale WBB!!

May 10, 2016

By YolaQPYHE

I visited this facility

I was very pleased with Brookdale West Boynton Beach. I liked that they were very friendly and that the residents looked very happy. The place was clean. I liked the idea that their assisted and memory care were not in separate buildings. I would give this place a high rating.

February 13, 2016

By Sukismama

I visited this facility

Brookdale West was a nice place, and great location.

August 30, 2015

By Anonymous111967950

I visited this facility

Brookdale West Boynton was more like a hotel. They told me that I will have to have my own person taking care of my mother. I visited this one, and it was very nice, but it was more for younger people. I talked to two different people, and I am not interested because I could see that there were no Spanish speaking people. The residents seemed very capable of taking care of themselves. It certainly looked very good to me, but I don't think it is appropriate for someone with advanced dementia. Really, I saw a lot of ladies that seemed to have their own personal assistance, but obviously the place provided only limited assistance, and if you are past that stage, then you have to have your own helper. For someone who wants to be in a hotel setting -- not in an advanced memory care facility -- it would be nice. I don't have anything against them. I just think it wasn't what my mother needs because she is too advanced in dementia.

July 14, 2015

By Anonymous110716250

I am a friend or relative of a resident

I ended up placing my mom in Brookdale West Boynton Beach (Emeritus at Boynton Beach). It is clean, and it is a pretty place. The people were OK. They have some activities, but I personally feel there should be more. The food is pretty good.

March 27, 2015

By Kimberly14

I visited this facility

There was no clubhouse and no amenities in Brookdale West Boynton Beach. They had limited activities, and there was no place to have music or happy hour.

Provider Response

Thank you for taking the time to visit and share your thoughts about our community. We are sorry we did not meet your expectations upon first impression. Please be assured that we are always trying to engage our residents through scheduled programs and outings designed with their interests and capabilities in mind. We would love for you to keep us in mind and come back to visit again!

December 13, 2014

By Asker

I am a friend or relative of resident

My mother was in hospice for five weeks at this facility. The first week, there was no hot water.. The room was outdated. The first couple of weeks when I attempted to communicate with staff they either did not know who my mother was, or, did not return my calls. The service in the dining hall was worse than terrible- staff take 20-30 minutes to even take food orders, then another 20 minutes to serve. The servers have terrible attitudes, upsetting residents. If you care about your parent, look elsewhere. Staff needs training and facility needs upgrading.

Provider Response

We deeply regret that we were unable to meet all of your expectations. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future.

October 16, 2014

By Elaine24

I am a friend or relative of a resident

Mom was at Emeritus at Boynton Beach in their assisted living, as well as in their memory care unit. The staff were wonderful, and their rooms are beautiful. Mom initially had a one-bedroom studio, and it was very spacious. We haven’t gotten the chance to eat there, but Mom seemed to like the food. Their dining room is beautiful. The place is very secured, especially in their dementia wing. The facility is very high class in their operation, and that is very good.

October 16, 2014

By Caring95496550

I visited this facility

We were looking at Emeritus at Boynton Beach apartments in the independent living facility. The bathroom was not off of the master bedroom; it was near the front door. The way it was laid out was not good. It looked like they have a wonderful activity director. She seemed to be lively, caring, and had a lot of good ideas, but all the things that were listed didn’t all happen. I don’t think their dining room service was very good. I got the feeling they were skimpy with the food.

Provider Response

Thank you for taking the time to visit and share your thoughts about our community. Please be assured that we are always trying to engage our residents through scheduled programs and outings designed with their interests and capabilities in mind. Our community leadership is also working hard to utilize the new Brookdale dining program. We would love for you to keep us in mind and come back to visit again!

September 08, 2014

By Doris30

I am a friend or relative of a resident

My friend is at Emeritus at Boynton Beach and she is getting good care. The important thing is that she is protected and safe because she is in a memory care, and she is adjusting very well to the facility. I like the staff as they seem to be very caring and that is important to us, that they are taking good care of her. She is in a studio and it's small, but it’s adequate for her. I would just like to see the outside being kept up a little bit more because the seats are old and in disarray. The first floor looks very pretty when you get in there. The memory care unit is not as nice as the first floor, but I guess that could be expected. Overall, it's OK and the price was better than the other facilities we've checked.

August 30, 2014

By Kevin13

I am a friend or relative of a resident

Emeritus at Boynton Beach is a very impressive facility. It was spotless. The senior staff members helped me with regards to assisting the transfer of my wife to the facility. They were very excellent in handling all of that. With the food, there are some things that she likes and some things she did not, but that is typical for that age anyway. I think overall, it was very good. They do offer choices and their dining area was very nice.

August 29, 2014

By ED23

I am a friend or relative of a resident

My mom seems to be happy at Emeritus and so long as she is happy, we are happy. She has a suite and it's a small room, but it's working for her. She does complain sometimes about the food because some times, when they ask for something, it takes them a very long time to bring it. Sometime when she's eating a hotdog and she wants catsup, she has to wait 15-20 minutes for them to come back and bring catsup, but the food seems fine. She seems to like the activities and they have bingo. She says that the staff is fine. I like the cleanliness of the place. However, I thought they can improve on the food that they have available because they staff will just bring in what they want and that's it.

August 04, 2014

By 139sherlock

I am a friend or relative of resident

My sister's car was broken into and both her and our mother's purses stolen. Someone had to have been watching her because the purses were out of sight. Emeritus has NO security cameras monitoring their parking lot. -- My father fell about six weeks ago and my mother pushed the "emergency call button" but no one came. She pushed it several times. The button did not work. She was finally able to help him get up. These incidents are unacceptable for a facility of this type.

June 25, 2014

By Mary86006850

I am a friend or relative of a resident

The staff is absolutely wonderful. They've gone above and beyond, and I mean all the staff, from the highest paid to the lowest paid. Whenever I've needed help, they've helped me. Whenever I call, they connect me with the right person. It has just been a really wonderful experience. My uncle is very happy with the food. I'm not, because I'm a gourmet caterer, but he's very happy. The sanitation is excellent. I'm very pleased about that because I'd seen some of these senior developments that are filthy, and this one is very clean.

June 19, 2014

By Robin31

I visited this facility

I thought Emeritus was very good. The staff was also very good. However, the rooms needed to be updated because they were outdated as far as the fixtures went. I liked the setup of the rooms and ease of getting into the bathroom, but they looked old.

June 17, 2014

By Caring85306650

I am a friend or relative of a resident

We chose Emeritus for my father because we really like the apartment. He is able to get a one-bedroom deluxe, and it is very large. It has a very large living room with a walk-in closet, which he can make into an office. The kitchen and the bathroom are not in the living room. It also has a master bedroom with a really big closet. The only complaint that my father has is the food. He says the food is institutional and they fix a lot of fish and chicken. If they would spend more money on food, that would make this place really complete. Maybe they could also do a little variety when it comes to activities, because they tend to do the same thing over and over. I don't have any complaints with the staff. So far so good. They answer my questions, and they have quick response time. I think the outside of the building needs updating. It needs a new paint job and probably to improve the landscaping a little bit.

May 10, 2014

By John84410950

I visited this facility

I like that Emeritus at Boynton Beach has a facility for people who have memory loss. It was a secured facility. They showed me a room where there wasn’t anybody in and that was nice. They also showed me a room that was under construction, and I thought that was kind of weird.

April 12, 2014

By Caring83197850

I visited this facility

I looked at Emeritus. It was lovely and nice, but my parents just couldn't afford it; however, I liked its location. It wasn't in a poor, run-down area. It was very nice. The place was very clean. The staff was lovely. I saw a little bit of the dining room which looked very nice. Then I saw a bunch of people living there just sitting about the lobby. I didn't see the rooms because when I went to the front desk, I was immediately taken to the conference room. We sat down and talked a little bit, and I said: "Listen, before I waste your time, I need to get the numbers," and once we went over the numbers, I realized that it was not anything that my parents could afford. So, I thanked her for her time, and she was lovely and told me a couple of things to get into as far as getting them into Medicaid.

February 28, 2014

By Caring79016950

I visited this facility

Emeritus at Boynton Beach seemed like a pleasant place. It was a nice place. It looked nice. It was also acceptably clean. However the layout and the price was a concern. My mother and brother have limited mobility. It is hard for them to move around, so with this facility, the distance from the dining room to the unit was an issue. That was the problem. Nevertheless, I like the food. The food was good. There was no issue with the staff. They seemed fine. I thought the people were nice and attentive.

December 30, 2013

By Rey20

I visited this facility

The people were nice at Emeritus. ItÕs a larger facility. They have long corridors and itÕs more institutionalized. It may be better for somebody else but not better in this case. ItÕs a nice facility and itÕs suitable for what it offers.

October 30, 2013

By Fred13

I visited this facility

The people were very nice at Emeritus but you could tell it was like an old hotel or motel. The physical facility was the least likeable of the three I visited but it wasn't horrible. It didn't look like they have many activities there because of the physical facility. I saw a lot of people doing nothing so maybe they could provide more activities.

October 03, 2013

By Caring71588750

I visited this facility

I went to Emeritus and a lovely young man showed me around and gave me very good information about it. I was impressed with the layout. At the time of my visit, they were re-decorating and refurbishing, so I don't know what it looked normally. Aside from assisted living, they also have an Alzheimer's and dementia area. The rooms were okay. They also gave me a sample menu and it looked very nice. They also have lots of activities but the people in the ALF weren't capable of doing as much. They also have a little library for them. If my parents would need assisted living, I would consider this place. It seemed like a good quality place.

August 26, 2013

By Caring Kare

I am a friend or relative of a resident

I have already found a place for my mom and that's Emeritus. I have no problems with them. It has been very good so far. Their staff is very nice.

August 01, 2013

By Lyn Lederkramer

I visited this facility

I liked it and it had a pool. It was in a good location. It was near a shopping center. But it was more on assisted living.

September 11, 2012

By minerva65

I visited this facility

As I previously stated my grandmother only briefly stayed there but from what I could tell from spending time with her there she seemed very content while she was there. Everyone that I came in contact with nurses, supervisors, etc. seemed very nice and friendly. Everyone was very polite to us while we were there, me and my family. The people who worked there seemed very knowledgeable about my grandmother's case and helped her with the things she needed. The facility itself was very clean, there were no spills on the floor in the main areas and no strange smells came from rooms. I did not eat the food but my grandmother said the food was good for her, and it was well prepared. My grandmother and I didn't interact with other elderly people who were staying there while I was visiting but she said everyone was very nice to her. All in all this place was very nice and for the time that my grandmother spent there she seemed content.

June 13, 2012

By sadie1625

I am a friend or relative of resident

I have an aunt that is at this facility. The staff is friendly, they keep the facility clean. I visit there very often and have never heard the residents complaining. My Aunt likes it and says that everyone treats her well. My Aunt is a Boynton Village which was originally built as a hotel. The picture shown here is the one in Boynton on Jog Rd.

May 27, 2012

By Lily1

I visited this facility

This used to be a hotel; it's just a plain building outside. This facility is situated right on a main road so there's no space for walking. In addition, this is just a small place whose residents are mostly 80 years old and above. But, they have a pool. This facility is well maintained and is clean too. The apartments are nice. However, they have a very small kitchen with only a refrigerator and a microwave. They offer 3 meals every day and the food is good. The entertainments and activities they offer are similar to other facilities like watching TV in a group, memory activities, card games and many others. This facility is pet friendly too.

May 15, 2012

By Amy1

I visited this facility

The facilities and the neighborhood are nice, because it's close to my house. I talked to some of the parents and loved ones with residents living in Emeritus and have received good feedback from them. But my mom didn't push through with assisted living yet because she can still manage living on her own.

June 30, 2011

By anonymousll

I visited this facility

Emeritus at Boynton Beach gets my vote for being a wonderful senior community. I have an aunt and uncle who live at this assisted living facility and they have never been happier. They are continuing to lead busy lives, but the difference is that now they know that help is available when they need it. Both of these people are in their mid-80s and they do have some issues as far as mobility is concerned. My aunt needs to use a walker and my uncle has had two strokes. They primarily require assistance with dressing and bathing, and occasionally my aunt needs help with her ambulation. Escorts can be provided for walking and the amount of personal assistance is adjusted according to the needs of each senior resident. This helps promote the maximum level of independence. At one time they were hiring nurses and caregivers to come to their home, but they are much more content with the present arrangement because they feel less restricted since they can call for assistance when, and if they need it. There is an on-site beauty salon, a large, heated swimming pool, a communal dining area and a gorgeous courtyard. All residents are encouraged to participate in the activities sponsored by the fitness and wellness centers. Exercise is a daily event and it is easy to see how much fun everyone is having during these classes. There are even many exercise classes in which my aunt and uncle happily participate.

June 17, 2011

By Caring30

I visited this facility

The staff was friendly and really seemed to care for the folks living there. Very clean and everything seemed calm and organized.
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Independent Living Reviews for Brookdale West Boynton Beach

March 29, 2013

By Peter5

I visited this facility

Emeritus at Boynton Beach was an attractive and clean place. The rooms were appealing and neat. The staff were really amiable. The residents were happy there. They had a good program.
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Questions about Brookdale West Boynton Beach

What ongoing training does the staff receive in dementia care?

Brookdale provides monthly and annual in-services to ensure our associates are trained to care for your loved one

Describe the overall population of assisted living residents at Brookdale West Boynton Beach. What is their average age? What are their favorite things to do?

Brookdale West Boynton Beach is a Supportive Living, Assisted Living and Memory Care. Supportive Living is for those who are independent but could benefit from being in a community with a blended atmosphere of IL and AL. Supportive Living prospects are usually right on the cusp of AL and get all the benefits of an assisted living setting, such as security on staff and nursing available 24 hours a day. They get to age in place without ever making a move from IL to AL. Our average age ranges from 80-85 years of age.

What programs or activities does Brookdale West Boynton Beach offer to enrich residents' well-being?

Brookdale's activities are resident-driven and we focus on making sure our activities are surrounded by the six dimensions of life. These include a spiritual outlet, Intellectual and brain stimulating activities, emotional support, physical awareness and social engagement, ending with a purposeful life. We have outings to restaurants, shows and theaters or our residents can stay in and play a deck of cards or take a swim in the pool.

What places are near Brookdale West Boynton Beach or within walking distance for assisted living residents to enjoy?

We are very near to the Jewish Community Center, lots of doctor's offices and shopping areas.

What transportation services does Brookdale West Boynton Beach offer to assisted living residents?

We offer transport within a 10 miles radius and have a contract with Lyft to help transport when we can't

What makes the chef or dining program at Brookdale West Boynton Beach exceptional? What kind of menu can assisted living residents expect?

Brookdale West Boynton Beach's wants to make sure we satisfy each resident's taste buds. Our menu contains 4-5 different entrees to choose from. We also cater to those with diet restrictions such as soft and/or mechanical diets and have nutritious options that hand picked by our dietitians. There is always a healthy option available that is low in cholesterol and sodium.

What safety features or security measures does Brookdale West Boynton Beach offer to assisted living residents?

We have security available between the hours of 8pm-6am to assist with making rounds and responding to emergency. We have nurses available 24 hours a day and we do frequent checks on our residents at night to make sure all is well. Each bathroom has a pull cord and each resident is given an emergency pull cord. We are very near to hospitals and just 3 minutes away from the Fire Station. We offer supervision and escort to those who need them.

How does Brookdale West Boynton Beach keep residents' families informed about their loved ones?

Brookdale keeps family members informed about their loved ones via email or phone calls. We accommodate family preferences.

What is the care staff-to-resident ratio at Brookdale West Boynton Beach during daytime and nighttime hours?

Brookdale does not use ratios. Instead, Brookdale staffs according to care needs. We understand that not all residents have the same needs. Some of our residents are independent and require no care, while others require care minimal to heavy assistance. We want to make sure those who need care receive the care they need, at the time they need it.

If Brookdale West Boynton Beach accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We have such a beautiful walking path around the community and we love pets!

What ongoing senior care training does the staff receive?

Monthly trainings are done to be in compliance with licenses.

What places are nearby for independent living residents to enjoy?

Brookdale West Boynton Beach is surrounded by doctors offices, malls, shopping areas, religious centers and entertainments center.

What transportation services does Brookdale West Boynton Beach offer to independent living residents?

We will transport to and from doctors appointments within a 10-mile radius. We also offer shopping outings twice a week and trips to leisure activities.

What safety features or security measures does Brookdale West Boynton Beach offer to independent living residents?

We will provide an emergency call pendant that is monitored internally. Each bathroom has a pull cord just in case an emergency occurs and security is available after business hours.

If Brookdale West Boynton Beach accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We have beautiful outdoor grounds for our friendly friends and we love pets!

How many staffers are on duty in the daytime and overnight?

Brookdale does not use ratios. Instead, Brookdale staffs according to care needs. We understand that not all residents have the same needs. Some of our residents are independent and require no care, while others require care minimal to heavy assistance. We want to make sure those who need care receive the care they need, at the time they need it.

What safety features or security measures does Brookdale West Boynton Beach provide to protect residents who wander?

We have a security camera at our front desk area and a sign in and sign out log. We also follow resident patterns and doctors' orders. We also have a security guard on staff after hours.

What programs or activities does Brookdale West Boynton Beach offer to keep residents engaged? How does the staff engage residents' long-term memories?

Brookdale West Boynton Beach collects a profile on each Memory Care resident prior to move-in. This helps us discover who our residents are and what makes them happy in life. We build a lifestyle surrounded around brain-stimulating activities, music therapy, movement, socialization and their life story.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Our Director of Nursing along with our residents primary doctors work together to constantly assess our residents as they age in place. There is an initial assessment process before move-in and other will be conducted after 30 days of move-in, to make sure we have given our resident time to adjust. Assessments will continue to be done when there is a change in condition.

How does Brookdale West Boynton Beach keep residents' families informed about their loved ones' health?

Brookdale keeps family members informed about their loved ones via email or phone calls. We accommodate family preferences.

Describe the neighborhood around Brookdale West Boynton Beach. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are located in West Boynton Beach right across the Aberdeen Country Club. We are surrounded by A-rated schools, hospitals, doctors offices, restaurants, shopping centers and our dearest friends-the fire department who are quick to respond to resident emergencies.

Is Brookdale West Boynton Beach affiliated with a hospital if more care is needed?

Brookdale West Boynton has established partnerships with nearby hospitals and rehabs to accommodate our residents and enhance the continuum of care.

Photos of Brookdale West Boynton Beach

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Services and Amenities of Brookdale West Boynton Beach

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments
  • Detached Homes

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals
  • Dining Extra: Private Dining Room

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Garden And Patio
  • Resident Parking
  • Pool

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Medication Management
  • Nurse On Staff: Yes

Activities

  • Offsite Activities

Guest services

  • Overnight Guests

Languages

  • English

General

  • Minimum Age: 65
  • Pets: Yes

Types of care

  • Walking Wheelchair Assistance

Licenses

  • Licenses: 9384
  • State Licenses: 9384
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About Brookdale West Boynton Beach

Brookdale West Boynton Beach is a senior housing community that provides a home-like setting with cheerful smiles from the professional staff. The caring staff offers assistance while respecting residents' independence. The peaceful setting combined with restaurant-style dining, activities and a beautiful setting create a wonderful living environment. This facility offers unlimited opportunities to get to know other residents through special events, activities, clubs and ongoing cultural enrichment programs.

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Brookdale West Boynton Beach


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