Pricing not available
Bel Air Manor
256 New Britain Avenue, Newington, CT 06111
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Reviews of Bel Air Manor in Newington, Connecticut
2.21
(14 reviews)
Facility
2.6
Staff
2.5
Food
2.7
Activities
3.3
Value
2.5
B105425M
1
|
July 30, 2022
It is 9 days now without AC. Most of which is 90 degree plus days of heat. Stove is still broke....cold meals.
Lea
4
|
April 17, 2022
My mom was in rehab at Bel Air Manor for two weeks. The people were nice. The facility was clean. My mom hated the food there. Her room was larger, and she had her own bathroom. Some people spoke, but not all of them. They were not as friendly as the other facility. They were more expensive.
Sarah S2
1
|
May 29, 2021
This is one of the worst facilities I have dealt with in my life. They care absolutely nothing about their patients or their families. They give conflicting information depending on who you speak to and have zero interest in trying to coordinate those communications. They offer zero assistance for families who are truly in need and are only interested in getting you “off their books”. Forget trying to reach them for anything. They hardly answer the phone and when they do you have to leave messages. I left 6 messages for 3 different people and still got no response. They truly showed us where their priorities are. Not with patients or their families. I would highly recommend you do not send your vulnerable loved one here. They do not care, show no compassion and have zero safety polices in place for people who need it the most.
Sad Place for Loved Ones
1
|
April 8, 2021
We placed my mother in Bel Air Manor mainly because it was well recommended, only if I had read the reviews I would have not have placed mother there. This place is a nightmare. Those providing direct "care", performed in a way I can only describe as something between indifferent and negligent. When we visited to find my mother's hygiene ignored, their water pitchers empty while she complained of thirst, or that she had been left sitting or lying in uncomfortable, sometimes excruciatingly painful positions for extended periods - nurses response "you have to wait until I get back from lunch to move you". Her dietary restrictions were ignored - her nurse decided to give my mother (3) nutrition shake which was a dietary restriction ordered by her kidney doctor - her response "she will be fine" well she wasn't she was sent back to the hospital emergency room from there because of the ignorance and negligence. Complaints to direct care staff were often answered with rudeness, no communication what so ever. Had we known what they were in for, we would've chosen a different place!! Very disappointed.
pichisac@sbcglobal.net
5
|
February 21, 2018
I had my mother at this facility. They had wonderful CNA's nurses, rehabilitation services, the food was delicious, and a great recreation department. They had music all the time and the recreation staff often visited to see if my mother needed anything. The dietary staff came to make sure she enjoyed her meal and if she didn't they would get her something else. I would highly recommend this facility to anyone.
Do not put your loved one there.
1
|
February 10, 2018
My Mom was not showered, ignored. The CNA's felt it socks were not necessary for a 96 year old wearing sneakers. Her hair was never combed. Medically inept nursing. Do not out your loved there. It's tragic that such poor care and attitudes by staff are somehow acceptable for that facility.
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Services and Amenities of Bel Air Manor in Newington, Connecticut
General
- Resident Capacity: 71
Medicare
Health
3.0
Overall
3.0
Quality
2.0
Staff
4.0
About Bel Air Manor in Newington, Connecticut
Bel Air Manor is a Senior Living provider in Newington, Connecticut that offers residents Nursing Homes services. Contact Bel Air Manor for more details on services and rates.
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