Caring.com
Caring.com

(800) 558-0653

Bel Air Manor

256 New Britain Avenue, Newington, CT 06111

(800) 558-0653 (Call a Family Advisor)

2.21

(14 reviews)

Offers Nursing Homes

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Explore Nearby Verified Providers

Be sure to consider these verified communities in your search.

Get cost information
Find out availability
Ask about payment options

Reviews of Bel Air Manor in Newington, Connecticut

2.21

(14 reviews)

  • Facility

    2.6

  • Staff

    2.5

  • Food

    2.7

  • Activities

    3.3

  • Value

    2.5

B105425M

1

July 30, 2022

I am a friend or relative of a current/past resident

It is 9 days now without AC. Most of which is 90 degree plus days of heat. Stove is still broke....cold meals.

Lea

4

April 17, 2022

I am a friend or relative of a current/past resident

My mom was in rehab at Bel Air Manor for two weeks. The people were nice. The facility was clean. My mom hated the food there. Her room was larger, and she had her own bathroom. Some people spoke, but not all of them. They were not as friendly as the other facility. They were more expensive.

Sarah S2

1

May 29, 2021

I am a friend or relative of a current/past resident

This is one of the worst facilities I have dealt with in my life. They care absolutely nothing about their patients or their families. They give conflicting information depending on who you speak to and have zero interest in trying to coordinate those communications. They offer zero assistance for families who are truly in need and are only interested in getting you “off their books”. Forget trying to reach them for anything. They hardly answer the phone and when they do you have to leave messages. I left 6 messages for 3 different people and still got no response. They truly showed us where their priorities are. Not with patients or their families. I would highly recommend you do not send your vulnerable loved one here. They do not care, show no compassion and have zero safety polices in place for people who need it the most.

Sad Place for Loved Ones

1

April 8, 2021

I am a friend or relative of a current/past resident

We placed my mother in Bel Air Manor mainly because it was well recommended, only if I had read the reviews I would have not have placed mother there. This place is a nightmare. Those providing direct "care", performed in a way I can only describe as something between indifferent and negligent. When we visited to find my mother's hygiene ignored, their water pitchers empty while she complained of thirst, or that she had been left sitting or lying in uncomfortable, sometimes excruciatingly painful positions for extended periods - nurses response "you have to wait until I get back from lunch to move you". Her dietary restrictions were ignored - her nurse decided to give my mother (3) nutrition shake which was a dietary restriction ordered by her kidney doctor - her response "she will be fine" well she wasn't she was sent back to the hospital emergency room from there because of the ignorance and negligence. Complaints to direct care staff were often answered with rudeness, no communication what so ever. Had we known what they were in for, we would've chosen a different place!! Very disappointed.

pichisac@sbcglobal.net

5

February 21, 2018

I am a friend or relative of a current/past resident

I had my mother at this facility. They had wonderful CNA's nurses, rehabilitation services, the food was delicious, and a great recreation department. They had music all the time and the recreation staff often visited to see if my mother needed anything. The dietary staff came to make sure she enjoyed her meal and if she didn't they would get her something else. I would highly recommend this facility to anyone.

Do not put your loved one there.

1

February 10, 2018

I am a friend or relative of a current/past resident

My Mom was not showered, ignored. The CNA's felt it socks were not necessary for a 96 year old wearing sneakers. Her hair was never combed. Medically inept nursing. Do not out your loved there. It's tragic that such poor care and attitudes by staff are somehow acceptable for that facility.

lenduck

1

July 23, 2017

I am a friend or relative of a current/past resident

We placed both of our parents in Bel Air Manor mainly because my mother previously had had a satisfactory experience there while in short term care. long term, however, was something of a nightmare. While some of the staff conducted themselves in a professional manner, too many, especially those providing direct "care", performed in a way I can only describe as something between indifferent and negligent. All too often, we visited to find my parents' hygiene ignored, their water pitchers empty while they complained of thirst, or that they had been left sitting or lying in uncomfortable, sometimes excruciatingly painful positions for extended periods. Complaints to direct care staff were often answered with excuses and sometimes hostility while complaints to management were responded to by reluctant and too often vacant promises. Our goal in placing our parents in Bel Air Manor had been to place them in a setting where they could been attended to and given comfort during their final days. Had we known what they were in for, we would've desperately sought an alternative.

mugsy24

2

May 2, 2017

I visited this facility

My mother went in the for rehab, because she fell. The section of the building was wonderful, bright, cheerful, the nurses were good and caring. She not be on her own, we moved to the long term and it was horrible, the nurse aid were mean to the patient, I heard myself one of them say to a patient "you need to stop crying or I'm not going to help you. When I would look for a nurse or call to find out my mother was doing there were never a nurse around to talk to or answer the phone and my mother would have wait a long time to go to the bathroom because she would have to wait for someone to take, because she could not walk on her own because they always keep her in her wheelchair. They keep they patients by the nurse's station so they do not have to be bother. I keep telling them that I do not want my mother by station and they would that was what she wanted which was not true. They do not want to be bother by their patients. I am very sorry that I could not get my mother out of there. I would not recommend this place. The administrator really does not care, because when I would talk to her about concerns about things about my mom, she talk down to me and say well she is up in age.

FunkyFran

1

December 27, 2016

I am/was a resident of this facility

The food was horrible. Staff some were ok but one nurse replied " what will you do if I wasn't here." After Inasked could I take a real shower after 5 days of not having a bath or shower. I was wondering if they were into smelling my funk ... Maybe they liked smelling me but even I could bear the scent another day.

current resident

5

January 22, 2016

I visited this facility

This is a great place, people are happy and the patients are getting good care.

just a name

1

January 16, 2016

I am a friend or relative of resident

the administrator Marianne and director of nursing don't know what they're doing bringing the whole building down...had family member there before they were there and facility was excellent...now I got a family friend and the facility sucks especially with care of nurses and cna's...no moral ...bad attitude....especially from administrator

rehabpt

5

December 11, 2015

I am/was a resident of this facility

Best Place. Great staff

FRANCES1017

1

July 17, 2015

I am a friend or relative of resident

My parent has been several times. When you first go there, everyone is accomidating. The service from nurses and aids are not the best. They are not all bad. Just a matter who you get. I always had to chase for information and felt I was out of the loop. The aids I found the worse. The bed side manner to your loved one is rude and short. These are ill people in this home, and they should be treated as a person and with respect. The food there is cheap and unhealthy. I will think twice about returning a loved one there.

Caring73961450

2

November 28, 2013

I am a friend or relative of a resident

Bel-Air Manor was a newer facility. However, I was not thrilled at Bel-Air. They didn't seemed to know one hand and didn't seemed to know what the other hand was doing. I had to talk to the aids and nurses every day to get information. I was not happy with Bel-Air and I would never go back there. It had a rehab area on one side and had a physical rehab with machine in one end of the building and above that was the rehab area of Bel-Air. But they also had facilities of convalescent homes.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Services and Amenities of Bel Air Manor in Newington, Connecticut

General

  • Resident Capacity: 71

Medicare

  • Health

    3.0

  • Overall

    3.0

  • Quality

    2.0

  • Staff

    4.0

Medicare Provider Number: 075393
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Bel Air Manor in Newington, Connecticut

Bel Air Manor is a Senior Living provider in Newington, Connecticut that offers residents Nursing Homes services. Contact Bel Air Manor for more details on services and rates.

Map of Bel Air Manor

Help seniors by writing a review


If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

mother and daughter online shopping

Compare costs, photos & reviews of senior living and care options near you.

 

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(800) 558-0653

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 948-3865

Helpful Articles

Senior Living Communities near Hartford County, CT

  • Middlesex County
  • Tolland County
  • New Haven County
  • Hampden County
  • Litchfield County
  • Windham County

Senior Living Communities near Newington, CT

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.