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The Heritage Downtown

1785 Shuey Avenue, Walnut Creek, CA 94596

(855) 944-5257

Verified Partner

4.58

(17 reviews)

Offers Independent Living
Top rated on Caring.com

2018

Photos of The Heritage Downtown

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Costs for The Heritage Downtown in Walnut Creek, California

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$4,600

Starting Price

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Reviews of The Heritage Downtown in Walnut Creek, California

4.58

(17 reviews)

  • Facility

    5.0

  • Staff

    5.0

  • Food

    4.7

  • Activities

    5.0

  • Value

    5.0

Top rated on Caring.com

2018

Reviewer#ET0510

5

June 4, 2024

I visited this facility

We toured The Heritage Downtown. I didn't realize it was only independent living. And at that point I was thinking we also needed assisted living. The people were extremely friendly. We had dinner. It was delicious. We saw the apartment and it was small. They had a lot of facilities and it looked like a nice place, but it just wasn't the place for us.

Sue

5

March 11, 2024

I am a friend or relative of a current/past resident

My friend is at The Heritage Downtown. It's excellent. It's a wonderful place. They're active seniors with lots to do. Good food. Very friendly people and very interesting residents. They have a restaurant onsite. The meals are part of her rent. She chose two meals a day. I have tried their food and it's excellent. There is a pool, a gym, a hair salon, a library, and a movie theater. They have a lot of activities.

Joan

5

January 24, 2024

I visited this facility

I toured The Heritage Downtown. There were two staff who showed me around. They were very nice and very knowledgeable. But I felt like it was too formal for me, and it was very spread out. I would not have wanted a unit if they had one at a distance away so that I would have to walk to the front door all the time. I had the feeling that it was very active. But I have scoliosis, so I can't go from there to walk downtown. I just can't see myself partaking in a lot of the activities that they have available. I saw a group playing bridge and I saw some physical activity. They showed me one unit that was a lot bigger than all of them. It had one room that was very big and could be divided up into an office space and everything. The staff said it was $8000 a month, which seemed reasonable to me.

Susan

5

April 30, 2023

I visited this facility

I'm moving into The Heritage Downtown. I love the facility. It's located in a residential community and has been there for a long time. The apartments are very nice. There are large trees and a beautiful garden. They have a pool, a library, and a gym. They have trainers. They have water aerobics. They have everything as well as three meals a day if you choose. The menu is a little limited.

K12345

4

May 4, 2018

I am a friend or relative of a current/past resident

Positives: Excellent food, enough for 2 meals. Wonderful amenities, activities, clubs, trips. One of the very few locations offering 3 bedroom apartments. Parking is tight, but they did get us a spot and small storage bin. Good location very close to downtown. Absolutely beautiful area. Nice library. Needs improvement: When packages delivered, they would not accept them and hold for 2 days while she was in the hospital so she could pick them up. When there was smoke in the hallway from a roof construction incident, no one at the front desk would call 911. They said they "needed authorization" first. Assisted living not possible, only choice is outside help. Area was not designed for assisted living- toilets were low, stairs were everywhere, long way around to avoid them.

Anne

5

August 22, 2017

I visited this facility

I was quite pleased with what they showed me at The Heritage Downtown. It's just too expensive for my taste. I'm middle class, so I'm not used to the antique furniture and things they had. The staff member was very nice and explained things thoroughly. I'm in a wheelchair and the only wheelchair-accessible places they have are two-bedrooms. I only need a one-bedroom because I'm by myself. They might have two-bedrooms because some people have caregivers with them, but I don't have a caregiver. It was very nice but not what I wanted nor did it meet my needs. I would recommend it to somebody else who may have a higher socioeconomic status than myself. Physically, it was clean, painted, and everything it should be. It also had a nice garden.

Iris

4

August 22, 2017

I visited this facility

We liked The Heritage Downtown very much, but we're too mobile for that kind of place. I liked the management. The meals and the dining room were good. The building was not very up-to-date, but the services that they offered were good. The apartments looked fine, and some of the rooms had been renovated a little.

Sterling343808

4

March 29, 2017

I visited this facility

I am pretty satisfied with The Heritage Downtown. The food isn’t always the greatest, but in general it's very good. The location is excellent, and it's a big location. Parking can be good, and it's a gated community. We have exercise classes and movies every day. My room is very convenient, and I have a balcony. The view isn’t the greatest, but it's a nice, pleasant view.

Blake578672

4

March 27, 2017

I visited this facility

I visited The Heritage Downtown, and the place was very nice. I would move there myself. The staff was very nice, and their rooms were nice as well.

Betty421788

5

December 3, 2016

I visited this facility

The Heritage Downtown did invite us to share a meal there, and we did talk to some of the residents. It was a very nice place, and the food was very good. The residents all seemed to be very happy and glad that they have moved there. If I could afford it, I would have moved into the Heritage.

Provider Response

Thank you very much Betty for your kind review! We strive as a community to be the best in all that we do - from providing a variety of exercise classes, ongoing learning opportunities through Guest Lecturers and top-rated presentations from the GREAT COURSES, to connecting with the many events and activities provided throughout the city of Walnut Creek! Our staff take great joy indeed in cooking and serving the highest quality, best tasting food - and in providing a superb dining experience to all of our Residents and their Guests! Our family-oriented environment is greatly appreciated by our many long-term residents, who thrive in The Heritage Downtown's Independent Living environment, which fosters opportunities for residents to remain physically, mentally, socially, and spiritually engaged in their particular areas of interest. And to facilitate the aging-in-place process for our long-term residents we are partnered with HOME CARE ASSISTANCE - renowned for providing quality, caring, affordable assisted-care services. We too wish that you could have moved in, so that you could have added your own special heartfelt qualities to our community!

Liz783453

5

November 29, 2016

I visited this facility

The Heritage Pointe was very nice, but they had older apartments. The apartments had been redone though. For people with mobility issues, there’s some level there on the grounds outside, but it was kept very nice. There was a very nice restaurant. The staff was great. The person showing us around was very nice and very informative. The staff was very good.

Anne124188850

4

May 11, 2016

I visited this facility

We visited The Heritage Pointe. They a beautiful and magnificent garden. Some of the rooms had balconies and terraces, there's a heated swimming pool and a jacuzzi. The apartments were smaller, but they had nice terraces, good light, and they were very nice and comfortable. There are different buildings scattered around the garden and that's lovely. Really good access. They can improve the food; I just wasn't impressed but then it could just be me.

Provider Response

Thank you for the lovely review. Our pool stays heated year round! I am sorry you were not impressed with our food. We take pride in our restaurant, offering a change in the menu weekly and making all our food from scratch. We always welcome comments and suggestions, as we listen to our residents and guests when planning future menus. We are always here seven days a week to answer your questions or receive feedback from a tour. Again, thank you for your review.

CW1

5

December 10, 2015

I am a friend or relative of a resident

My mother has been very happy and comfortable at The Heritage Pointe for six and a half years. The staff is very helpful, the food is very good, and there are all kinds of activities, so you could be as busy as you want to be. She has a one-bedroom apartment with her own furniture.

Provider Response

Thank you for your lovely review of The Heritage Pointe! We do have so many activities....something for everyone where our residents can be as active as they choose. That is the joy of independent living. To choose the lifestyle you wish to live. Our Menu's change weekly and our food is slow cooked, with desserts and soups etc made from scratch. We are glad your mother is happy here. Many of our resents have lived here for long periods of time....some as long as 10 - 12 years. Thank you again.

Earl10

5

September 30, 2015

I visited this facility

They were pleasant at The Heritage Pointe. The apartments were smaller. Their meal service was different. You have a choice of 4 meals a week or a choice of 7 meals a week. It would have been a fine community. It would be my second choice. The staff was very accommodating. They showed us what was available. They were very polite and very supportive.

Caring112236950

4

August 21, 2015

I am/was a resident of this facility

We’re in The Heritage Pointe right now. They do not have extended care here. However, it is very nice, and we’re quite happy here. We’re quite satisfied with it. It is particularly a good place for an older person who doesn’t need extended care. They do have a contract with outside help that comes in as aides, but they are not licensed caretakers that can administer prescriptions or things like that and it is not extended care within the facility itself. The rooms are very nice. There are three three-story buildings and one four-story building. They have a nice dining room. Their menu is very good, but they only serve two meals a day -- breakfast and dinner. There are a lot of activities. There is something going on all the time. They have trips to casinos, horse race tracks, and things like that on special occasions. They have a shuttle that takes people downtown if they don’t drive. They have an underground parking garage for those people that drive themselves. It is a very adequate facility. It is particularly designed for individuals who are still active or at least semi-active. However, the administration is a little slow to respond. They have an administration group here onsite, and all the little daily details are taken care of by local administration, but if you have something important to be done, it has to go all the way to the owners in Las Vegas in order to get approval, and it takes time. That is the major drawback of the facility.

Aillen

4

August 5, 2015

I visited this facility

I visited The Heritage Pointe. They were very good. They have certain things they offered that the other places didn't. They have a calendar of what goes on, and the community is convenient. I would recommend them.

Bollweivil

5

August 9, 2013

I visited this facility

My husband and I have been interviewing various local establishments for ourselves and this is the latest of our visits. This is a very impressive set of buildings in a garden setting, within 4 to 6 blocks of downtown Walnut Creek, CA. The rooms were clean, nicely thought out, with full (if small) kitchens and laundry (in room). The food was tasty, using fresh vegetables and herbs from their own gardens. Common spaces available for movies, crafts, games, swimming pool and gardening. We were impressed, and plan a second visit later in the year.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Costs for The Heritage Downtown in Walnut Creek, California

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$4,600

Starting Price

Services and Amenities of The Heritage Downtown in Walnut Creek, California

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • 3-bedroom apartments
  • Companion Suites: We do not offer companion suites

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • Golf
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Security Gate
  • Pool
  • Spa
  • Features Extra: Resident Community Garden and Chef Garden

About The Heritage Downtown in Walnut Creek, California

Seniors' Living Facility With The Freedom To Live As You Choose

The Heritage Downtown is the Bay Area's Premier Independent Seniors' Living Facility. Located in Walnut Creek, The Heritage Downtown offers the perfect combination of value, peace of mind and elegant senior apartment living, complete with all of the services and amenities available to make your lifestyle and retirement what you have always dreamed about. Our senior residents enjoy beautifully landscaped surroundings, the finest health, wellness & fitness classes, and a wide and diverse range of social activities. In addition our senior residents experience culinary excellence in our award winning restaurant, along with complimentary transportation to nearby businesses.

Sometimes our residents require some additional assistance in their daily lives. This service is available through LivHOME, the nation’s premier assisted living company.

Map of The Heritage Downtown

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

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