The Heritage Downtown

Offers Independent Living

13 Reviews
1785 Shuey Avenue, Walnut Creek, CA 94596
Call (800) 385-2527
The Heritage Downtown (800) 385-2527

Reviews of The Heritage Downtown

13 Reviews Write a review
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Independent Living Reviews for The Heritage Downtown

December 10, 2015

By CW1

I am a friend or relative of a resident

My mother has been very happy and comfortable at The Heritage Pointe for six and a half years. The staff is very helpful, the food is very good, and there are all kinds of activities, so you could be as busy as you want to be. She has a one-bedroom apartment with her own furniture.

Provider Response

Thank you for your lovely review of The Heritage Pointe! We do have so many activities....something for everyone where our residents can be as active as they choose. That is the joy of independent living. To choose the lifestyle you wish to live. Our Menu's change weekly and our food is slow cooked, with desserts and soups etc made from scratch. We are glad your mother is happy here. Many of our resents have lived here for long periods of time....some as long as 10 - 12 years. Thank you again.

September 29, 2015

By Earl10

I visited this facility

They were pleasant at The Heritage Pointe. The apartments were smaller. Their meal service was different. You have a choice of 4 meals a week or a choice of 7 meals a week. It would have been a fine community. It would be my second choice. The staff was very accommodating. They showed us what was available. They were very polite and very supportive.

August 21, 2015

By Caring112236950

I am/was a resident of this facility

We’re in The Heritage Pointe right now. They do not have extended care here. However, it is very nice, and we’re quite happy here. We’re quite satisfied with it. It is particularly a good place for an older person who doesn’t need extended care. They do have a contract with outside help that comes in as aides, but they are not licensed caretakers that can administer prescriptions or things like that and it is not extended care within the facility itself. The rooms are very nice. There are three three-story buildings and one four-story building. They have a nice dining room. Their menu is very good, but they only serve two meals a day -- breakfast and dinner. There are a lot of activities. There is something going on all the time. They have trips to casinos, horse race tracks, and things like that on special occasions. They have a shuttle that takes people downtown if they don’t drive. They have an underground parking garage for those people that drive themselves. It is a very adequate facility. It is particularly designed for individuals who are still active or at least semi-active. However, the administration is a little slow to respond. They have an administration group here onsite, and all the little daily details are taken care of by local administration, but if you have something important to be done, it has to go all the way to the owners in Las Vegas in order to get approval, and it takes time. That is the major drawback of the facility.

August 05, 2015

By Aillen

I visited this facility

I visited The Heritage Pointe. They were very good. They have certain things they offered that the other places didn't. They have a calendar of what goes on, and the community is convenient. I would recommend them.

August 09, 2013

By Bollweivil

I visited this facility

My husband and I have been interviewing various local establishments for ourselves and this is the latest of our visits. This is a very impressive set of buildings in a garden setting, within 4 to 6 blocks of downtown Walnut Creek, CA. The rooms were clean, nicely thought out, with full (if small) kitchens and laundry (in room). The food was tasty, using fresh vegetables and herbs from their own gardens. Common spaces available for movies, crafts, games, swimming pool and gardening. We were impressed, and plan a second visit later in the year.
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Costs for The Heritage Downtown

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Services and Amenities of The Heritage Downtown

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • 3-bedroom apartments
  • Companion Suites: We Do Not Offer Companion Suites

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals
  • Room Service For Meals


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • Golf
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Security Gate
  • Pool
  • Spa
  • Features Extra: Resident Community Garden And Chef Garden

Cleaning services

  • Private Cleaning Services
  • Housekeeping

Health services

  • Hospice Care
  • Medication Management


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Yoga
  • Gardening
  • Arts And Crafts

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Resident Capacity: 147
  • Minimum Age: 55
  • Pets: Small Pets Allowed


  • Independent Living Starting At: $4600/month
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    About The Heritage Downtown

    Seniors' Living Facility With The Freedom To Live As You Choose

    The Heritage Downtown is the Bay Area's Premier Independent Seniors' Living Facility. Located in Walnut Creek, The Heritage Downtown offers the perfect combination of value, peace of mind and elegant senior apartment living, complete with all of the services and amenities available to make your lifestyle and retirement what you have always dreamed about. Our senior residents enjoy beautifully landscaped surroundings, the finest health, wellness & fitness classes, and a wide and diverse range of social activities. In addition our senior residents experience culinary excellence in our award winning restaurant, along with complimentary transportation to nearby businesses.

    Sometimes our residents require some additional assistance in their daily lives. This service is available through LivHOME, the nation’s premier assisted living company.

    What Makes Us Special

    The Heritage Pointe is nestled in the beautiful community of Walnut Creek, California. We are centrally located next to wonderful restaurants, shopping and businesses that provide all of the professional services you will need. With an array of museums, art centers and community events located within minutes, you will have access to a variety of activities at all times.

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    The Heritage Downtown

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