The Point at Rockridge

We chose The Point at Rockridge for my husband because it is very close to our home. I haven't been to many other facilities. From our point of view, this facility is pretty good. It's very clean. My husband's room is a decent size, and it has a kitchenette. There is a decent size bathroom and a balcony. It's very convenient. Everything is provided. It has its own air-conditioning. They have a nice sized library, and it's very well presented. It has a sofa, and it's very comfortable and quiet. They have a lounge on the top floor, and you can see the Golden Gate Bridge or the bay. It's very nice, and it's always open. You can go there any time. It's quiet and clean. They have an exercise room with the machines there, and you can go and use it any time. They provide laundry services once a week. If you have more laundry, you can do it yourself. They have two or three laundry rooms throughout the building, and they're very convenient located. They provide three meals that are all served and are warm. Their food is fresh and the kitchen staff is very friendly and helpful. They have a dining room. They have multipurpose rooms, and they provide all types of activities in that room. They have a backyard garden. It's beautiful, and you can go there any time you want to. Regarding the staff, 95% of them are good, responsive, and friendly. We did meet one staff who was not friendly. They do not have that many activities, but definitely more than enough for my husband. They have a movie theater. Everything is provided. It's like a cruise ship. I really liked it. They have nice big seating rooms on every floor. They have a lounge and an exercise room.

I liked that The Point at Rockridge had physical therapy onsite. The building itself was kind of old, however, they had more activities (each floor had its own activity room) and they had a bigger space for the residents to do activities. They also take the residents outside. This month, they're planning to take them to go see the hot air balloon. They provide you with a refrigerator and a microwave in the room. They quite maintained the building nicely. The lady that took me around was very nice, very informative and she's very open to all our questions. She did great.

The environment at the Point is very nice, like a nice hotel. Rooms are pleasant and all have a balcony. The food is just OK, frequently overcooked, under seasoned, altho' the menus are impressive. Caregivers are good for the most part. Too much miscommunication among staff, not always informed, ask 3 people, get 3 different answers. Big promises made, not always kept, mgmt is very good at marketing and PR, but not always readily responsive to family concerns. Lots of activities, great gym, exercise class daily M-F.

Who's writing this review? l'm a 76-year-old man , a retired editor, who uses a wheelchair as his substitute SUV. Covid, sadly, put communal life at The Point into lockdown for a year, suspending most of the activities that make this place such a delightful home in normal times. Now that life is beginning to reawaken, we have a lot to look forward to, especially the many activities designed to keep us fit, active, entertained, and involved with each other. My regular favorites have included "brain games," drumming/singing sessions, and a writing group that l hope will return. There's much else: outings to shows, gentle exercise groups, movies in our mini-theater . . . For relaxation outdoors and a top-up of vitamin D on sunny days, we have a charming patio. I'm told that Happy Hour is . . . happy, but l spend that time of day sipping Crystal Geyser in private! l was very taken with the look of the facility on my first visit. As l walked in, a side glimpse of residents taking their lunch in the dining room gave me the unexpected feeling that l was in a four-star hotel. Touring the rest of the building confirmed that impression: all the design elements were in excellent taste, there were amenities of all kinds, from a gym to a library, and upkeep was immaculate. l was shown a few apartments. One-bedrooms would have overstretched my budget, but studios were within my reach, and when l eventually moved in a few months later, it was into a spacious one on the top (sixth) floor, with an expansive view of the sky and, in the distance, the Marin Headlands. l consider myself lucky to have this apartment, but it can't be that superior to others in the building because l haven't met anyone who was downbeat about theirs. Catering became a bit of a challenge when Covid made supplies less dependable, but our cuisine has now returned to its former, enviable standard, i.e., meals are delicious, varied, and served with grace. ls there anything about our food that l'd like to tweak? Yes. l would give greater honor to the vegetable kingdom. Not that l'm a vegetarian, and not that any vegetarian would go hungry here, but l think veggies have more to give us than our menus acknowledge. l'm grateful each day for the conscientious, loving teams that support our lives: caregivers, medical technicians, meal servers, chef's crew, program leaders, maintenance staff, administrators . . . l'm more than satisfied at the Point. l enjoy the abundance of services the community has to offer. l like and love the people of all kinds with whom l share a home. l appreciate the freedom to set my own degree of privacy. And l feel secure in the care of a warm, responsive staff under the guidance of enlightened management. So, would l recommend The Point? You get three guesses!