Carlton Senior Living San Leandro

Offers Assisted Living, Independent Living, Continuing Care Communities, and Memory Care

18 Reviews

1000 E 14Th Street

San Leandro

94577

Carlton Senior Living San Leandro

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4.2 18

Howard 2018-10-23 Carlton Senior Living San Leandro was good and their location was great. one of the things I didnt like there is I have a power chair and they allow power chairs, but they don't like them. I didn't want to be restricted from using my power chair. The staff was very helpful and very good though. I had an excellent lunch there. I visited this facility

5 5 1

Leonard 2018-01-05 I'm going to put my mom into Carlton Senior Living San Leandro next month. The rooms were nice. They showed me a small studio and a large studio. They're far bigger than the other places I visited, especially for the price. Everything was nice. They have a whole program that is just right for my mother compared to other places. They have games, Bingo, concerts, and programs. They serve three meals a day. They have an area where the residents can come and have snacks. They will transport my mom to her appointments. They also have a beauty salon. It was very nice. They have a lot of good things right there. The staff was very informative, very professional, and very consistent. I loved how they treated me versus everywhere else. I visited this facility

5 5 1

Happy Visitor146431 2016-12-15 When you first walked in to Carlton Senior Living San Leandro, it had a resort-y feel to it. This place was much larger and busier. They have lots of activities going on and lots of people moving around. The rooms were reasonable, but to me, it felt like a hotel room. The dining area looked interesting. They have a little area on the side where you can get coffee and ice cream. It was set up like a coffee bar and very nice. They have a nice sitting area in the front. I visited this facility

5 4 1

Rozalynn 2016-11-29 Carlton Senior Living San Leandro has excellent variety and very well prepared good food. There is a very good cook in that place. I think the expense is well worth it because of the service, the food, and the care. Mom is in a shared room in the memory care, but it's OK. It was a bit small, but it has large windows and lots of space to put things up to make it feel like home. The place has beautiful furniture and a good layout. It is open enough for them to feel that they're not trapped. It has all kinds of different spaces for different things. It is very nice, and I like it. There's no problem that they don't talk over with me. They're very hands-on, and the staff is very loving. I am a friend or relative of a current/past resident

5 5 1

Janice B. 2016-07-14 My mom has been at Carlton Senior Living San Leandro for two months. During my brief time with them, they were very attentive to my mother. They always call me if they have a question and let me know when she needs personal things that I usually bring there. They are only five minutes away from my house. She doesn’t swallow as well with the medicine, so they asked me first, then called the doctor and got an order from him to smash up the medicine. They are doing what they’re supposed to do very well and she likes it there. She has a roommate in the memory care section, so they’re always with her. The food is delicious. They have their own patio on their side. They bring them over daily to the assisted living side when they have activities there, like music or someone coming in to play the piano or entertainment. Every Wednesday, the memory care section goes out in a van for a scenic tour. They keep them busy with arts and crafts and different things. I’m going to my first event there called the Candlelight Black and White Dinner that they do that in the memory section every three months. I am a friend or relative of a resident

5 5 1

Steve208837 2016-06-30 Carlton Senior Living San Leandro is a nice place, centrally located, and seems like a good fit. We've seen some of the studio rooms and some of them were kind of small. They have one-bedrooms also, but I don't think there were many of them. They were accommodating and provide three meals a day. You could go down any time to get something to eat if you want to. They have activities, movies, and things like that. It is a pretty nice environment. I visited this facility

5 5 1

JCW1 2015-12-16 Carlton Plaza of San Leandro is like a hotel. It did not attract me. It seemed more closed-in. I visited this facility

5 2 1

Jill S. 2015-10-19 I did a tour Carlton Plaza of San Leandro, and it was beautiful. The place is very clean and well kept. The people who are staying there were very clean and they looked like they are having a really nice time. The staff knew everybody's name and everybody looked extremely comfortable. There were a lot of amenities for the residents. There is a little café for them that they can get snack at any time. They also have a beautiful central room where they could all watch TV or talk or read books. I was also thinking I would love to live there myself. I looked at 2-bedroom space that was empty at the time. It has air conditioning and it was very light and airy. It has windows that you could open. Their halls were extremely wide so that people can get by with their walkers or wheelchairs if they need to. I saw the dining room and it looked like a restaurant. It's really clean with beautiful tables and chairs. I visited this facility

5 5 1

ClinicalSocialWorker5 2011-06-01 This assisted living facility is in a large and quite fancy building, near the downtown area"”and easy for visitors to get to, although not a super beautiful location. The food is good, but unremarkable. Nice atmosphere that feels welcoming because of the friendliness of the staff and attention given to the decor. The staff is well trained and friendly, and all of them seem to provide good care that is in tune with the residents' needs. They seem to be on top of things"”to know what to look for and how to interact with residents and assess their needs. There is also a social services staffer on hand for those who need that kind of care and attention. I would recommend it to those looking in that area because the residents are treated with dignity and seem to be genuinely cared about. Other

5 4 1

Helen036757 2017-05-06 We waited half an hour at Carlton for the representative to come, and I was about ready to walk out the door when she showed up. We had an appointment, and they were half an hour late, but it wasn’t the gal we had an appointment with; it was somebody else. They were working on the entrance. I came from an insurance background, and they had no safety cones up. It was unsafe, and I did not like the rooms. They had this big and strange open space between the bedroom and the living room, and they were very narrow rooms that if you put a couch in there, I don’t know if you could put anything else hardly across the table except a TV hanging on the wall. The room seemed almost like a bowling alley. There were no balconies, and the people were not very friendly. They need to improve on keeping their appointments, which would be nice. Safety for the residents or safety for anybody walking through the front door would be another thing, and then cleanliness is another thing. The rooms certainly were not inviting, and I have never seen a living room that had a big window. There was no balcony, and you were paying for whatever kind of view you had. If you have a view of the street or if you have a view of the parking lot, that was for a fee. I visited this facility

5 1 1

Relena 2016-09-30 Carlton Senior Living San Leandro seemed nice, but it was just located on a busy street. The staff was nice, and the rooms were nice, but I needed more space. They have a lot of activities. The people were friendly, and the place was well kept. It looked like they have more activities for people who are independent. I visited this facility

5 4 1

Caring110610950 2015-07-04 Carlton Plaza of San Leandro was absolutely lovely. It was everything my father would have loved. It was a lovely setting, and he absolutely adored it. They had a wonderful restaurant. The people were gracious. When you walked in, they all greeted you as if you were family. They reminded me of a five-star hotel, but with a family twist. The dining area had also like a little cafe where you could all daylong have popcorn, cookies, fruits, coffee, cocoa, and all that. They had tons of activities. I would say they had 20 boards of activities that everybody could do on a daily basis. They had a lovely garden area. Oh my God, the garden area was so pretty! It not only had places to lay out, but if you wanted to sit on a lounger, you could sit and chat. It had a little area for golf. The rooms were beautiful. They were well appointed and wonderful rooms. They were very well set up, and the way it was set up, everybody looked down on the garden area. They also had a bubbly dining area if you wanted to have a private party, and it had a separate kitchen. They had two areas to watch, whether it was TV or movies, and my father loved the food. I visited this facility

5 5 1

Caring110421350 2015-06-30 I went to Carlton Plaza of San Leandro, and I didn’t like it that much. I didn’t like the fact that they charge to park. They didn’t have many facilities with regards to room set up. They also did not encourage too many pets. I walked in when they were having an entertainer and that was nice, and fun too. They have dance class, exercise class, and you can also play games with the residents. The person who toured me was about 20 minutes late, but she took me on a tour and answered my questions. I visited this facility

5 3 1

Sandra110614050 2015-06-29 Carlton Plaza is very nice. It has two different areas for people who need 24 hour care and some people who can take care of themselves but live there. The staff was nice there, and the dining room area was very nice. I very impressed with it; it looked like a restaurant. They have a great menu, and you can even have dinner with your loved ones. They show movies, they have their own popcorn machine and singing, and there’s just so many things you can do there. Security is great. The rooms were adequate, and they had different size rooms for two people or smaller rooms for single persons. My friend there stayed for a month. I am a friend or relative of a resident

5 5 1

Caring106373950 2015-02-20 Carlton Plaza of San Leandro is very close to my job. I didn't taste the food, but I did get a tour. Their rooms are awesome. It is bigger, nice, and clean. The facility is great, but they didn't have Spanish speaking staff. They were friendly and very accommodating. They got back to me right away. They were awesome. They did have a lot of activities as well. The dining room is very nice and clean. The facility is very spacious, and it is very big. I visited this facility

5 5 1

Peggy109097650 2015-12-20 My mom was in Carlton Plaza, and it was a nightmare. She was in the memory care ward. I was under the impression that they could handle her under the expertise of memory care/dementia, but it didn’t happen. I am a friend or relative of a resident

5 2 1

Peggy 2019-06-24 Carlton Senior Living has a newer building, it was a little far from me, and parking was limited. The staff member was very nice, cordial, and kind, and followed up with me. The rooms were very nice, and a little bit larger, especially the shared rooms. I visited this facility

5 5 1

Teri 2018-08-31 My mother moved into the memory care of Carlton Senior from the assisted living part. The employees are very attentive to the residents needs, its very clean, and theres a lot of activities for the residents to enjoy. I am a friend or relative of a current/past resident

5 5 1

1000 E 14Th Street, San Leandro, CA 94577

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Carlton Senior Living San Leandro (800) 385-2527

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Reviews of Carlton Senior Living San Leandro

18 Reviews Write a review

Food

(2 Reviews)

Staff

(3 Reviews)

Facility

(3 Reviews)

Activities

(1 Review)

Value

(1 Review)

Assisted Living Reviews for Carlton Senior Living San Leandro

October 23, 2018

By Howard

I visited this facility

Carlton Senior Living San Leandro was good and their location was great. one of the things I didnt like there is I have a power chair and they allow power chairs, but they don't like them. I didn't want to be restricted from using my power chair. The staff was very helpful and very good though. I had an excellent lunch there.

Provider Response

Thank you Howard for visiting and joining us for lunch. Due to our resident demands power chairs are restricted in certain areaa. Please check back with us and we can explore options to still keep Carlton a candidate for your assisted living choice. Thanks.

January 05, 2018

By Leonard

I visited this facility

I'm going to put my mom into Carlton Senior Living San Leandro next month. The rooms were nice. They showed me a small studio and a large studio. They're far bigger than the other places I visited, especially for the price. Everything was nice. They have a whole program that is just right for my mother compared to other places. They have games, Bingo, concerts, and programs. They serve three meals a day. They have an area where the residents can come and have snacks. They will transport my mom to her appointments. They also have a beauty salon. It was very nice. They have a lot of good things right there. The staff was very informative, very professional, and very consistent. I loved how they treated me versus everywhere else.

December 15, 2016

By Happy Visitor146431

I visited this facility

When you first walked in to Carlton Senior Living San Leandro, it had a resort-y feel to it. This place was much larger and busier. They have lots of activities going on and lots of people moving around. The rooms were reasonable, but to me, it felt like a hotel room. The dining area looked interesting. They have a little area on the side where you can get coffee and ice cream. It was set up like a coffee bar and very nice. They have a nice sitting area in the front.

November 29, 2016

By Rozalynn

I am a friend or relative of a current/past resident

Carlton Senior Living San Leandro has excellent variety and very well prepared good food. There is a very good cook in that place. I think the expense is well worth it because of the service, the food, and the care. Mom is in a shared room in the memory care, but it's OK. It was a bit small, but it has large windows and lots of space to put things up to make it feel like home. The place has beautiful furniture and a good layout. It is open enough for them to feel that they're not trapped. It has all kinds of different spaces for different things. It is very nice, and I like it. There's no problem that they don't talk over with me. They're very hands-on, and the staff is very loving.

July 14, 2016

By Janice B.

I am a friend or relative of a resident

My mom has been at Carlton Senior Living San Leandro for two months. During my brief time with them, they were very attentive to my mother. They always call me if they have a question and let me know when she needs personal things that I usually bring there. They are only five minutes away from my house. She doesn’t swallow as well with the medicine, so they asked me first, then called the doctor and got an order from him to smash up the medicine. They are doing what they’re supposed to do very well and she likes it there. She has a roommate in the memory care section, so they’re always with her. The food is delicious. They have their own patio on their side. They bring them over daily to the assisted living side when they have activities there, like music or someone coming in to play the piano or entertainment. Every Wednesday, the memory care section goes out in a van for a scenic tour. They keep them busy with arts and crafts and different things. I’m going to my first event there called the Candlelight Black and White Dinner that they do that in the memory section every three months.

June 30, 2016

By Steve208837

I visited this facility

Carlton Senior Living San Leandro is a nice place, centrally located, and seems like a good fit. We've seen some of the studio rooms and some of them were kind of small. They have one-bedrooms also, but I don't think there were many of them. They were accommodating and provide three meals a day. You could go down any time to get something to eat if you want to. They have activities, movies, and things like that. It is a pretty nice environment.

December 16, 2015

By JCW1

I visited this facility

Carlton Plaza of San Leandro is like a hotel. It did not attract me. It seemed more closed-in.

Provider Response

Thank you for taking time to leave a review for us. I am very sorry to hear that our community did not appeal to you. The vision for the community to is to bring the essence of a "cruise ship on land" by offering a wide array of activities, meals and snacks available throughout the day and a great place to meet new friends. We wish you the best in your search to find a community. If there is any way we can be a resource to you in the future, we are always happy to help.

October 19, 2015

By Jill S.

I visited this facility

I did a tour Carlton Plaza of San Leandro, and it was beautiful. The place is very clean and well kept. The people who are staying there were very clean and they looked like they are having a really nice time. The staff knew everybody's name and everybody looked extremely comfortable. There were a lot of amenities for the residents. There is a little café for them that they can get snack at any time. They also have a beautiful central room where they could all watch TV or talk or read books. I was also thinking I would love to live there myself. I looked at 2-bedroom space that was empty at the time. It has air conditioning and it was very light and airy. It has windows that you could open. Their halls were extremely wide so that people can get by with their walkers or wheelchairs if they need to. I saw the dining room and it looked like a restaurant. It's really clean with beautiful tables and chairs.

June 01, 2011

By ClinicalSocialWorker5

Other

This assisted living facility is in a large and quite fancy building, near the downtown area"”and easy for visitors to get to, although not a super beautiful location. The food is good, but unremarkable. Nice atmosphere that feels welcoming because of the friendliness of the staff and attention given to the decor. The staff is well trained and friendly, and all of them seem to provide good care that is in tune with the residents' needs. They seem to be on top of things"”to know what to look for and how to interact with residents and assess their needs. There is also a social services staffer on hand for those who need that kind of care and attention. I would recommend it to those looking in that area because the residents are treated with dignity and seem to be genuinely cared about.

See all Assisted Living reviews (9)

Independent Living Reviews for Carlton Senior Living San Leandro

May 06, 2017

By Helen036757

I visited this facility

We waited half an hour at Carlton for the representative to come, and I was about ready to walk out the door when she showed up. We had an appointment, and they were half an hour late, but it wasn’t the gal we had an appointment with; it was somebody else. They were working on the entrance. I came from an insurance background, and they had no safety cones up. It was unsafe, and I did not like the rooms. They had this big and strange open space between the bedroom and the living room, and they were very narrow rooms that if you put a couch in there, I don’t know if you could put anything else hardly across the table except a TV hanging on the wall. The room seemed almost like a bowling alley. There were no balconies, and the people were not very friendly. They need to improve on keeping their appointments, which would be nice. Safety for the residents or safety for anybody walking through the front door would be another thing, and then cleanliness is another thing. The rooms certainly were not inviting, and I have never seen a living room that had a big window. There was no balcony, and you were paying for whatever kind of view you had. If you have a view of the street or if you have a view of the parking lot, that was for a fee.

September 30, 2016

By Relena

I visited this facility

Carlton Senior Living San Leandro seemed nice, but it was just located on a busy street. The staff was nice, and the rooms were nice, but I needed more space. They have a lot of activities. The people were friendly, and the place was well kept. It looked like they have more activities for people who are independent.

July 04, 2015

By Caring110610950

I visited this facility

Carlton Plaza of San Leandro was absolutely lovely. It was everything my father would have loved. It was a lovely setting, and he absolutely adored it. They had a wonderful restaurant. The people were gracious. When you walked in, they all greeted you as if you were family. They reminded me of a five-star hotel, but with a family twist. The dining area had also like a little cafe where you could all daylong have popcorn, cookies, fruits, coffee, cocoa, and all that. They had tons of activities. I would say they had 20 boards of activities that everybody could do on a daily basis. They had a lovely garden area. Oh my God, the garden area was so pretty! It not only had places to lay out, but if you wanted to sit on a lounger, you could sit and chat. It had a little area for golf. The rooms were beautiful. They were well appointed and wonderful rooms. They were very well set up, and the way it was set up, everybody looked down on the garden area. They also had a bubbly dining area if you wanted to have a private party, and it had a separate kitchen. They had two areas to watch, whether it was TV or movies, and my father loved the food.

June 30, 2015

By Caring110421350

I visited this facility

I went to Carlton Plaza of San Leandro, and I didn’t like it that much. I didn’t like the fact that they charge to park. They didn’t have many facilities with regards to room set up. They also did not encourage too many pets. I walked in when they were having an entertainer and that was nice, and fun too. They have dance class, exercise class, and you can also play games with the residents. The person who toured me was about 20 minutes late, but she took me on a tour and answered my questions.

June 29, 2015

By Sandra110614050

I am a friend or relative of a resident

Carlton Plaza is very nice. It has two different areas for people who need 24 hour care and some people who can take care of themselves but live there. The staff was nice there, and the dining room area was very nice. I very impressed with it; it looked like a restaurant. They have a great menu, and you can even have dinner with your loved ones. They show movies, they have their own popcorn machine and singing, and there’s just so many things you can do there. Security is great. The rooms were adequate, and they had different size rooms for two people or smaller rooms for single persons. My friend there stayed for a month.

February 20, 2015

By Caring106373950

I visited this facility

Carlton Plaza of San Leandro is very close to my job. I didn't taste the food, but I did get a tour. Their rooms are awesome. It is bigger, nice, and clean. The facility is great, but they didn't have Spanish speaking staff. They were friendly and very accommodating. They got back to me right away. They were awesome. They did have a lot of activities as well. The dining room is very nice and clean. The facility is very spacious, and it is very big.

See all Independent Living reviews (6)

Continuing Care Retirement Community Reviews for Carlton Senior Living San Leandro

December 20, 2015

By Peggy109097650

I am a friend or relative of a resident

My mom was in Carlton Plaza, and it was a nightmare. She was in the memory care ward. I was under the impression that they could handle her under the expertise of memory care/dementia, but it didn’t happen.

Memory Care Reviews for Carlton Senior Living San Leandro

June 24, 2019

By Peggy

I visited this facility

Carlton Senior Living has a newer building, it was a little far from me, and parking was limited. The staff member was very nice, cordial, and kind, and followed up with me. The rooms were very nice, and a little bit larger, especially the shared rooms.

August 31, 2018

By Teri

I am a friend or relative of a current/past resident

My mother moved into the memory care of Carlton Senior from the assisted living part. The employees are very attentive to the residents needs, its very clean, and theres a lot of activities for the residents to enjoy.

Provider Response

Thank you for the kind words, we have an amazing group of associates who enjoy working with seniors. We are in a great environment where we can serve our seniors.

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Questions about Carlton Senior Living San Leandro

Describe the overall population of assisted living residents at Carlton Senior Living San Leandro. What is their average age? What are their favorite things to do?

The average age of our Independent and Assisted Living resident is 87. Many enjoy daily exercise classes and crafts.

What programs or activities does Carlton Senior Living San Leandro offer to enrich residents' well-being?

We offer both physical and mentally stimulating activities for our residents that are created around their individual interests and hobbies.

What transportation services does Carlton Senior Living San Leandro offer to assisted living residents?

We offer shuttle service daily to doctor appointments, shopping, churches, banking and errands.

What safety features or security measures does Carlton Senior Living San Leandro offer to assisted living residents?

Our chef is trained in many modalities and offers fresh, made from scratch specials daily.

How does Carlton Senior Living San Leandro keep residents' families informed about their loved ones?

Carlton has a unique position called a Resident Liaison who's primary responsibility is to communicate with family any change of condition or positive involvement of the resident.

What is the care staff-to-resident ratio at Carlton Senior Living San Leandro during daytime and nighttime hours?

We do not have a staff-to-resident ratio as we provide care staff based on individual care plans that are created at time of move in by an assessment and updated at least twice a year or when there is a change ion condition like a hospital visit or a fall.

What ongoing senior care training does the staff receive?

Our staff receive on-going training that exceeds state requirements. We have training at our home office called Carlton University.

Costs for Carlton Senior Living San Leandro

Cost of Assisted Living

Starting Price

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Cost of Independent Living

Starting Price

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Cost of Memory Care

Starting Price

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Services and Amenities of Carlton Senior Living San Leandro

Costs

Rent Plus Care Fees
Entry Fee
Fee Structure Extra: We Offer A Month To Month Rental
Assisted Living Starting At: $4095/month
Independent Living Starting At: $4095/month
Memory Care Starting At: $6595/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Do Not Offer Companion Suites

Dining options

Dining Room Shared Meals
Room Service For Meals
Dining Extra: Private Dining Room

Features

Beauty Barber Shop
Computer Room
Resident Transportation
Coffee Shop
Party Space
Golf
General Store
Tv Room
Garden And Patio
Features Extra: Library

Cleaning services

Laundry For Linens
Private Cleaning Services
Housekeeping
Laundry For Clothing

Technology and entertainment

Technology Extra: Emergency Call System

Health services

Skilled Nursing
Hospice Care
Medication Management
Nurse On Staff: Yes

Activities

Offsite Activities
Music
Games
Stories
Lectures Discussions
Book Clubs
Fitness Room
Gardening
Arts And Crafts

Financial guidance

Va Benefits Consultation

Guest services

Guests At Mealtime
Overnight Guests

Diet

Diabetic

Languages

English
Hindi
Tagalog

General

Minimum Age: 60
Pets: Yes

Types of care

Walking Wheelchair Assistance

Licenses

State Licenses: 15600341

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About Carlton Senior Living San Leandro

The living is easy at Carlton Senior Living San Leandro. This attractive creekside community is within walking distance of local shops and restaurants and is easily accessible from major freeways and the Oakland airport. Common areas on all three floors make it easy to socialize with other residents and help foster the homey atmosphere the makes Carlton Senior Living San Leandro such an inviting choice for retirement living.

The Carlton Senior Living experience begins the moment you move in. Our move-in consultation ensures a plan is in place for both resident health care and best life needs. We work with you to create a Personal Expressions activity program and to gauge the level of personal care needed. Ongoing Family Connection Conferences help us monitor resident lifestyle changes and adapt to changing healthcare needs accordingly.

Our dining options cater to residents' taste and day. All-day restaurant-style dining services, a 24-hour cafe and room service on request serve residents who are on the go or ready to relax at the end of the day. The richly appointed common areas, library, game room, and patio complete the total living experience.

Carlton Senior Living San Leandro

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Assisted Living Reviews for Carlton Senior Living San Leandro

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Independent Living Reviews for Carlton Senior Living San Leandro

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Continuing Care Retirement Community Reviews for Carlton Senior Living San Leandro

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Memory Care Reviews for Carlton Senior Living San Leandro

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Services and Amenities of Carlton Senior Living San Leandro

Costs

Room and housing options

Dining options

Features

Cleaning services

Technology and entertainment

Health services

Activities

Financial guidance

Guest services

Diet

Languages

General

Types of care

Licenses

About Carlton Senior Living San Leandro

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