What a beautiful community. I've looked around at other places and landed back at Oakmont. Very nice staff, clean facilities, and the food is amazing!
2400 Mariner Square Drive, Alameda, CA 94501
Call
(800) 385-2527
Reviews of Oakmont of Mariner Point
Assisted Living Reviews for Oakmont of Mariner Point
April 01, 2021
I visited this facility
June 17, 2020
I am a friend or relative of a current/past resident
My sister is in Oakmont of Mariner Point. Like the other places it's ill-run, ill-administered, they don't have sufficient staff members, and they don't live up to many of the promises that they made. Her room there is much too small. There are lots of activities there, although my sister doesn't take advantage of them. They have movies and do a lot of stuff like bus tours and things like that which is nice. Their food seems adequate to me.
Provider Response
Dear G.D., Thank you for taking the time to leave your thoughts. We take all feedback seriously, and I am sorry to hear that your Oakmont experience is not meeting your expectations. We strive to provide our residents and families with the 5-star care and service that we promise and I would like the opportunity to learn more about your comments to improve your experience. Please contact me directly if you would like to share more. Sincerely, Elaine Wong Executive Director
August 29, 2018
I visited this facility
Oakmont of Mariner Point was a very pleasant and elegant but quite a small community. The food and the staff were very good. They had a second community right next door they're associated with that facilities that the people at Oakmont could use. They had more activities than we would possibly take part in and do all day.
January 23, 2017
I am a friend or relative of a current/past resident
My mother is in Oakmont of Mariner Point near my home. It has the right kind of room that we are looking for. They serve breakfast, lunch, dinner, and snacks. The staff is very good, very professional, and very friendly. They take care of their residents and have amenities, like movies and television.
November 02, 2016
I visited this facility
Oakmont of Mariner Point seemed like a very nice place, and people and staff are friendly. The room looked very nice, and I like the bath and the shower because I can just walk right in. I like that the best. The staff that assisted me was very nice. The dining area looked very nice.
May 26, 2016
I am a friend or relative of resident
Our loved one has been here for many month. This facility is such a disappointment with high turn over of staff.
They have gone through three executive directors in less then a year. Our current directors main goal is to increase fees and income while not having enough staff to follow through with resident care. Many families are very unhappy and unsatisfied.
Changes are underway, but it looks like many more months before we have any stability.
Main Goal is to get residents in, with no idea of how they will retain their staff or quality of care.
Many many many broken promises!
Provider Response
We are sorry to hear you are unhappy with your loved one’s experience at our community. The care and services provided to our residents is of the utmost importance. I would be more than happy to meet with you personally and address the concerns mentioned in your review. My door is always open for residents, family, friends, and visitors to express their thoughts or concerns, so please don’t hesitate to call or stop by my office anytime. Warm Regards, Joan Riordan, Executive Director
December 30, 2015
I visited this facility
Oakmont was a beautiful place, like a 4-star hotel. It had a very beautiful setting on the water. It was like a new facility. Everything was clean, nicely detailed, sunny, and bright. The common area was beautiful.
It’s close to my brother. It felt nice there; the residents seemed happy and the sales person that we talked to was really nice. There weren’t a lot of people out but I think they had a recreational area. They had a hair salon on the premises; they had a shopping center right nearby. They had virtually everything you could conceivably want. It was really fancy and it was very expensive.
December 17, 2015
I visited this facility
Excellent tour, thorough and helpful. Very impressed with the community and quality. We were given the opportunity to speak with the staff and residents which increased helpfulness of our visit.
December 17, 2015
I visited this facility
We did visit Oakmont of Mariner Point. It was very nice and very beautiful. The staff was very helpful and very nice. They showed all the activities in the assisted living and memory care. They showed me the outdoor activities, and they showed me how they get together in a group. The dining room was nice. It looked like a restaurant.
November 24, 2015
I am a friend or relative of a resident
My dad stayed at Mariner Point for a month. It was fairly new, nice, and clean. The rooms had nice views and were nice, bright, and airy. However, we were not happy with the staff-to-patient ratio at all. My dad literally broke out of there five times in three weeks because he wasn’t happy at all. They were supposed to be taking him out on walks, but they never did. I actually had to hire somebody as 24-hour care to be with him because they didn’t have enough staff. They actually had this great food plan with fabulous food included. They had a theater right there in-house, but they spent a lot of time watching TV. None of their activities was organized. The people didn’t engage the residents as much, and the residents didn’t get that one-on-one time. There were quite a few unhappy people there.
November 07, 2015
I visited this facility
Oakmont of Mariner Point is a beautiful place. Their accommodations are nice and very upscale, but it's a little bit out of our price range. If we could afford it that would be the place we would go to.
October 31, 2015
I am a friend or relative of a resident
This place is a relatively new. I think they opened in May. The reason that my son chose this place for their dad is because they found that the food and cooking was indeed very good. They advertise as gourmet cooking. They like to go there and eat with their dad. So they find that satisfactory. The living quarters for assisted care are reasonably spacious. It has a sleeping area and a living activity area, plus a bathroom that will accommodate wheelchair although he doesn’t need that right now.
The whole place is very pleasant but relatively small facility. It’s located on a pier within sight of sailboats and water. It’s conveniently located off the freeway and yet it’s not in a busy freeway environment. It is a little bit inconvenient to get there because you have to go through these tunnels to get to Alameda from Oakland. Otherwise, I have found the place quite pleasant and service adequate.
September 30, 2015
I visited this facility
Oakmont of Mariner Point was absolutely beautiful. It was small compared to some other facilities, but it was very well appointed. It was brand new. The rooms seemed to be of nice size. The accommodations and amenities for the residents were really nice. They were very well planned and thought out. I met with the marketing director, and she was incredibly helpful. She gave me a great tour and lots of information. I would highly recommend them. They had a little bistro, a hair salon, an exercise room, an activity room, and a beautiful outdoor area that was very peaceful, quiet, and beautiful.
September 07, 2015
I am a friend or relative of a resident
Oakmont is a new facility. They are hiring new staff and make it very challenging for the adjustment. The biggest plus has been the social connection for my mother with other people. They have regular outings to locations, gone to an ice cream parlor, and gone to the San Francisco walk for lunch, and there’s regular shopping trips. There was recently a Hawaiian dancers brought in from a local halal. There’s activity calendar posted daily; sometimes there’s cooking, art projects, painting, and puzzles, and they are starting a reading book club. I haven’t seen their full potential, but I am expecting them to move towards a 5 star.
July 09, 2015
I am a friend or relative of resident
Our mom is young-at-heart, adventurous, and 91. She chose to move to Oakmont at Mariner Point when she could no longer manage all the aspects of daily life in her own home, but still wanted a place that offered a quality lifestyle. This facility provides that. She loves living next to the Bay with a view of sailboats and downtown Oakland across the Estuary, the terrific staff, and the extremely comfortable and attractive accommodations. It's a relatively small assisted-living facility, which is a big plus. We highly recommend it for folks who need assistance in their daily living, but still know how to live!
June 18, 2015
I visited this facility
Oakmont of Mariner Point would be one of the places that I would consider for my mom because it was in Alameda. They had a lovely view of the waterway in Alameda. The facility was lovely. It was very warm and cozy. It felt very homey.
Memory Care Reviews for Oakmont of Mariner Point
March 25, 2022
I visited this facility
Oakmont of Mariner Point is nice. It's really way back in the distance, so you get kind of confused on where it is, but the facility looked nice. The rooms were a nice size. They have nice sceneries because you're out there by the water. The rooms were really nice and clean. My mom is going blind, so she needs the rooms to be bright, so the rooms were bright and that was a good thing. That was a plus. It wasn't dark in the room when you went in without the lights on.
I've only dealt with one staff member, and she was really nice. The facility is really beautiful. The memory care and assisted living are two different areas, so what they have in the assisted living is not the same that they have in the memory. There's not a giant dining room and all that stuff. Everything is a whole lot smaller in scale. There are two different areas, which are totally different from each other. In the memory care, they have codes on the doors, so you can't get in without a code, and can't get out without a code.
Provider Response
Hi Lenice, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We look forward to talking with you again soon.
February 01, 2022
I am a friend or relative of a current/past resident
My mom was in Oakmont of Mariner Point. I don't think they were caring enough to even accommodate my mother. They didn't have the compassion to help her. In the beginning, when we got her in the room and everything, my mom was agitated. She didn't have anything to eat before then, but they did try to give her at least a soup to eat. But after that, we tried settling her to her room to sleep, and it seemed like we were ignored. I had to chase down a staff member to clean her. No one came by to see my mom, and I was there for about six hours. I had to go find someone to come into the room. The MedTech was very friendly and showed compassion a little bit. But that was only one person. And then they called me the next morning that my mom fell and hit her head. Their protocol was to take her to the hospital to get her checked out. The overall general experience was horrible for me based on what happened.
Questions about Oakmont of Mariner Point
What ongoing training does the staff receive in dementia care?
Monthly All Staff's and routine training.
What programs or activities does Oakmont of Mariner Point offer to enrich residents' well-being?
Activity programming, community events, and weekly excursions.
What places are near Oakmont of Mariner Point or within walking distance for assisted living residents to enjoy?
Oakland Estuary, Bay views, Alameda Landing Point Shopping Center.
What transportation services does Oakmont of Mariner Point offer to assisted living residents?
7 days a week shuttle service.
What safety features or security measures does Oakmont of Mariner Point offer to assisted living residents?
Wander guard, room sensors, room alert buttons, pendants, secured environment, and 24/7 staff.
If Oakmont of Mariner Point accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We are pet friendly and have a pet park onsite.
What ongoing senior care training does the staff receive?
Monthly All Staff's and routine training.
What safety features or security measures does Oakmont of Mariner Point provide to protect residents who wander?
Wander guard, secured environment.
What programs or activities does Oakmont of Mariner Point offer to keep residents engaged? How does the staff engage residents' long-term memories?
Activity programming, community events, and weekly excursions.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Staff Nurses.
What techniques does Oakmont of Mariner Point use to support memory care residents during mealtimes?
Person-centered approach to care and redirection, acknowledging, and validating.
Describe the neighborhood around Oakmont of Mariner Point. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Tucked away from the main road next to the Oakland Estuary. Very quite, peaceful, and beautiful marina scenery.
Is Oakmont of Mariner Point affiliated with a hospital if more care is needed?
No.
Costs for Oakmont of Mariner Point
Services and Amenities of Oakmont of Mariner Point
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Fee Structure Extra: We Offer A Month To Month Rental
- Assisted Living Starting At: $6395/month
- Memory Care Starting At: $5595/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Coffee Shop
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Spa
- Features Extra: Library, Fitness Room/Gym, Movie Theatre, All Day Dining, Hydrotherapy, Pet Park, Memory Care Patio Dining, Overlook Sitting Area By The Water
Cleaning services
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Skilled Nursing
- Hospice Care
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: Computer Class, Outside Excursions, Scenic Drives
Financial guidance
- Va Benefits Consultation
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Diet
- Diabetic
Languages
- English
General
- Resident Capacity: 63
- Minimum Age: 55
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
Licenses
- State Licenses: 19200530
About Oakmont of Mariner Point
Oakmont of Mariner Point is a lovely retirement community situated on a lush campus with lovely views, industry renowned dining, and endless on-site amenities. We are also very close to shopping, fine dining, the arts, and world-class entertainment.
If an active lifestyle is what you desire, you’ll feel at home in our retirement community where friends and neighbors enjoy our day spa, private movie theater, resident gardens, and lovely grounds.
If you ever need additional care we offer assisted living and memory care services on the same campus. Experience for yourself what makes this extraordinary senior living community one where life keeps getting better and better.
What Makes Us Special
We are a brand new community located on the water in Alameda with breathtaking views of the San Francisco skyline. We offer 5 star services/dining, lot of transportation and activities with plenty of support.
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