Oakmont of Mariner Point

G.D.

My sister is in Oakmont of Mariner Point. Like the other places it's ill-run, ill-administered, they don't have sufficient staff members, and they don't live up to many of the promises that they made. Her room there is much too small. There are lots of activities there, although my sister doesn't take advantage of them. They have movies and do a lot of stuff like bus tours and things like that which is nice. Their food seems adequate to me.

Provider Response

Donald

Oakmont of Mariner Point was a very pleasant and elegant but quite a small community. The food and the staff were very good. They had a second community right next door they're associated with that facilities that the people at Oakmont could use. They had more activities than we would possibly take part in and do all day.

Roberto785285

My mother is in Oakmont of Mariner Point near my home. It has the right kind of room that we are looking for. They serve breakfast, lunch, dinner, and snacks. The staff is very good, very professional, and very friendly. They take care of their residents and have amenities, like movies and television.

Jane377174

Oakmont of Mariner Point seemed like a very nice place, and people and staff are friendly. The room looked very nice, and I like the bath and the shower because I can just walk right in. I like that the best. The staff that assisted me was very nice. The dining area looked very nice.

zackw9

Our loved one has been here for many month. This facility is such a disappointment with high turn over of staff. They have gone through three executive directors in less then a year. Our current directors main goal is to increase fees and income while not having enough staff to follow through with resident care. Many families are very unhappy and unsatisfied. Changes are underway, but it looks like many more months before we have any stability. Main Goal is to get residents in, with no idea of how they will retain their staff or quality of care. Many many many broken promises!

Provider Response

Chris118423750

Oakmont was a beautiful place, like a 4-star hotel. It had a very beautiful setting on the water. It was like a new facility. Everything was clean, nicely detailed, sunny, and bright. The common area was beautiful. It’s close to my brother. It felt nice there; the residents seemed happy and the sales person that we talked to was really nice. There weren’t a lot of people out but I think they had a recreational area. They had a hair salon on the premises; they had a shopping center right nearby. They had virtually everything you could conceivably want. It was really fancy and it was very expensive.

Visitor27

Excellent tour, thorough and helpful. Very impressed with the community and quality. We were given the opportunity to speak with the staff and residents which increased helpfulness of our visit.

C.

We did visit Oakmont of Mariner Point. It was very nice and very beautiful. The staff was very helpful and very nice. They showed all the activities in the assisted living and memory care. They showed me the outdoor activities, and they showed me how they get together in a group. The dining room was nice. It looked like a restaurant.

Beth45

My dad stayed at Mariner Point for a month. It was fairly new, nice, and clean. The rooms had nice views and were nice, bright, and airy. However, we were not happy with the staff-to-patient ratio at all. My dad literally broke out of there five times in three weeks because he wasn’t happy at all. They were supposed to be taking him out on walks, but they never did. I actually had to hire somebody as 24-hour care to be with him because they didn’t have enough staff. They actually had this great food plan with fabulous food included. They had a theater right there in-house, but they spent a lot of time watching TV. None of their activities was organized. The people didn’t engage the residents as much, and the residents didn’t get that one-on-one time. There were quite a few unhappy people there.

Donald S.

Oakmont of Mariner Point is a beautiful place. Their accommodations are nice and very upscale, but it's a little bit out of our price range. If we could afford it that would be the place we would go to.

Lindy4

This place is a relatively new. I think they opened in May. The reason that my son chose this place for their dad is because they found that the food and cooking was indeed very good. They advertise as gourmet cooking. They like to go there and eat with their dad. So they find that satisfactory. The living quarters for assisted care are reasonably spacious. It has a sleeping area and a living activity area, plus a bathroom that will accommodate wheelchair although he doesn’t need that right now. The whole place is very pleasant but relatively small facility. It’s located on a pier within sight of sailboats and water. It’s conveniently located off the freeway and yet it’s not in a busy freeway environment. It is a little bit inconvenient to get there because you have to go through these tunnels to get to Alameda from Oakland. Otherwise, I have found the place quite pleasant and service adequate.

Karen113693750

Oakmont of Mariner Point was absolutely beautiful. It was small compared to some other facilities, but it was very well appointed. It was brand new. The rooms seemed to be of nice size. The accommodations and amenities for the residents were really nice. They were very well planned and thought out. I met with the marketing director, and she was incredibly helpful. She gave me a great tour and lots of information. I would highly recommend them. They had a little bistro, a hair salon, an exercise room, an activity room, and a beautiful outdoor area that was very peaceful, quiet, and beautiful.

Caring106813950

Oakmont is a new facility. They are hiring new staff and make it very challenging for the adjustment. The biggest plus has been the social connection for my mother with other people. They have regular outings to locations, gone to an ice cream parlor, and gone to the San Francisco walk for lunch, and there’s regular shopping trips. There was recently a Hawaiian dancers brought in from a local halal. There’s activity calendar posted daily; sometimes there’s cooking, art projects, painting, and puzzles, and they are starting a reading book club. I haven’t seen their full potential, but I am expecting them to move towards a 5 star.

Mac510

Our mom is young-at-heart, adventurous, and 91. She chose to move to Oakmont at Mariner Point when she could no longer manage all the aspects of daily life in her own home, but still wanted a place that offered a quality lifestyle. This facility provides that. She loves living next to the Bay with a view of sailboats and downtown Oakland across the Estuary, the terrific staff, and the extremely comfortable and attractive accommodations. It's a relatively small assisted-living facility, which is a big plus. We highly recommend it for folks who need assistance in their daily living, but still know how to live!

Anonymous107833550

Oakmont of Mariner Point would be one of the places that I would consider for my mom because it was in Alameda. They had a lovely view of the waterway in Alameda. The facility was lovely. It was very warm and cozy. It felt very homey.