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Featured Review
5
|
November 23, 2023
I’m very grateful that my grandmother has such a nice place for assisted living. I like that it feels homey and not just a room off a hallway. The staff are very impressive with the amount of things they do and the quality of their care.
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About Pacifica Senior Living Palm Springs in Palm Springs, California
We look forward to caring for you or a loved one. Rest assured that every amenity we offer was created to meet your unique needs, whether they exist now or develop over time. Your peace of mind is our most important priority, and we endeavor to provide all the comforts of home for you or your loved one. We look forward to becoming an extension of your family. We have 4 assisted living and 2 memory care cottages plus one community center cottage. We offer a wide variety of events including exercise, card games, and we have many clubs to be a part of. We offer transportation 5 days a week to various outings and doctor appointments.To learn more about this providers license and review other available state reports, please visit: California Department of Social Services Licensed Facility Search
Services and Amenities of Pacifica Senior Living Palm Springs in Palm Springs, California
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Fitness & Wellness Programs
- Salon Services
- Fitness Opportunities
Health Services
- Memory Care
- Medication Reminders
Languages
- English spoken
Parking Options
- Parking Lot
Room Amenities
- Wifi/Internet In Unit
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
- Stress Management
Financing & Payment Options
- Rent And Care Fees
Diet & Nutrition
- Diabetic
- Low Salt
- Vegetarian Diet Available
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
On-Site Services
- Religious Services
- Veterans Affairs (VA) Aid Assistance
Personal Care
- Bathing Assistance
- Personal Care Assistants
- Dressing Assistance
- Meal Preparation
- Cooking services
Safety & Security
- Gated Facility
Transportation & Shopping
- General Transportation Services
Dining
- Communal Dining
- Room Service
- Guest Meals
Guests
- Guest Parking
Inside Amenities
- Entertainment Venues
Outside Amenities
- Garden
- Walking and Hiking Areas
Pets
- Pets
- No Cats
- No Small Dogs
Specialized Staff
- Nurse on Staff (Part time)
Resident Information
- Offers Respite Care
Additional Amenity Information
- Special Comment: We offer beautiful mountain views, palm trees, a gazebo and much more!
- State Licenses: License #: 331880550
Costs for Pacifica Senior Living Palm Springs in Palm Springs, California
Assisted Living
$3,200
Starting Price
Memory Care
$3,750
Starting Price
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Reviews of Pacifica Senior Living Palm Springs in Palm Springs, California
Mc Clellan
4
|
May 31, 2024
I toured Pacifica Senior Living Palm Springs. I liked the location. I liked the way it was set up. The staff was great. They were very pleasant and helpful. The place was very clean. I liked the way it looked. I felt comfortable in it. I felt my mother would feel comfortable in it once she got used to the area. There's no problem with the size of the room. My mother is 93 years old, she is still mobile, and she doesn't need a whole lot of space, but other than that everything was good. Everything was fine. I liked everything about it but the only thing is the prices.
Jeffrey
5
|
May 6, 2024
Pacifica Senior Living Palm Springs was very pleasant. The community was lovely. They were extremely nice people and very interested in the individuals which made me happy. I liked it. The food was wonderful. I was very surprised. Their dining area was very well equipped. It's lovely. The tables have settings just like you're in a little restaurant. It's really cute. Their landscape was gorgeous and you could see they take care of everything. They don't look like apartment buildings. They're like small cottages with rooms, so they live in a room, but they have a giant living room kind of a thing. We were looking at the singles. We didn't look at the one-bedroom. The staff during the tour was very accommodating and very nice. He listened to any concerns that I or my friend had. He was very informative, which is perfect. He knew his stuff and he was good. The facility was amazing.
Provider Response
Reviewer#RD 0104ga
3
|
January 12, 2024
I toured Pacifica Senior Living Palm Springs. I didn't care for it. I didn't like all the artwork on the walls. There's something gloomy about the place. However, there were lots of good places for walking. The public rooms were large, and they seemed to have transportation or shuttle services. But the room that I saw was very, very confining. It wasn't attractive at all. They had a waitlist, and they only had one room available.
Leigh
3
|
December 10, 2023
What I like about Pacifica Senior Living Palm Springs is that they have like a smaller setting like they have different buildings and in each building, there were only 15 patients. So it was just really quiet and calming. I wasn't overly excited about the staff there, but compared to the other places I went, it was pretty good. The person who took me around was brand new. They provide a small refrigerator in the unit.
mag10
5
|
November 23, 2023
I’m very grateful that my grandmother has such a nice place for assisted living. I like that it feels homey and not just a room off a hallway. The staff are very impressive with the amount of things they do and the quality of their care.
Provider Response
Shelly
5
|
August 31, 2023
Pacifica Senior Living Palm Springs was a very, very nice facility. I liked how they had communal eating, they had a beautiful setting for a living room area, their rooms were very spacious, and they would be assisting with showers and assisting with meals if needed, so there was plenty of help. The grounds were very nice, the whole facility was very lovely, and the people were very nice. The staff members were very, very friendly and helpful.
Provider Response
Kevin white
5
|
August 28, 2023
While looking around for an assisted living facility for my mom, what stood out to us about Pacifica senior living was how engaging the activities calendar is. When meeting with Lidia and her assistant Aspen it was easy to see that they love their residents as if they were their own family. Lidia is energetic and bubbly and always bringing a smile to the residents faces. Aspen was the one who was actually able to get my mom out of her room and engaging in exercise and her new favorite activity happy hour. My mom has been introverted her entire life and seeing her having fun and making friends meant the world to me. Thank you Pacifica for providing the perfect place for my mom.
Provider Response
Chaz
4
|
June 15, 2023
Pacifica Senior Living Palm Springs was very nice. I was very happy with it. Each building had a handful of residents and each had its own living room, kitchen area, and dining area as opposed to one big cafeteria that everyone had to congregate in. It seemed more intimate, more like a home rather than a facility. Each building also had a couple of porches where they had rocking chairs outside. The landscaping was very nice. It was perfect. Every bush was trimmed and there were nice grassy areas. All the courtyards were internal. They weren't facing the street. It seemed like they had a lot of activities going on there. The staff I met were great. They were the nicest they could be and they were very helpful.
Provider Response
Gene
5
|
June 4, 2023
Pacifica Senior Living Palm Springs is a top choice for me. It's right across from the library. I could get to the library, so it's a good location. I live about five blocks from it right now, so it's not too far of a stretch to go there and it will still be in the neighborhood. The facility itself is made up of clusters of apartments and rooms. Each one of them has a dining area. Everything that I needed is right under one roof, so I wouldn't have to go very far. It doesn't have the feeling of a building. They are a group of very large cottage clusters, and there's a lot of greenery between the buildings and stuff. It's an unusual kind of way because everything else is one structure. It doesn't seem quite that institutional. It was a bad day when we toured. It was one of the few days we had where we're having a cool rain experience. There wasn't much the staff could show me that we could see without getting wet. She showed me the main building and then we walked maybe 25 to 30 feet over to the next complex. However, the staff was very friendly and helpful. She was very professional about the whole thing. I'm considering going there.
Provider Response
Joan
5
|
June 4, 2023
I toured Pacifica Senior Living Palm Springs. They were just nice, nice people. The facilities are beautiful. It is just very expensive. Everything was just very beautiful, very comfortable looking. It was just lovely. Lovely facilities.
Provider Response
Juli
5
|
April 16, 2023
My father has moved into Pacifica Senior Living Palm Springs. It's been a really good experience. They've been supportive and responsive, which has been a huge help. It's a very nice community. The overall condition and cleanliness are good.
Provider Response
Cathy
5
|
November 14, 2022
Pacifica Senior Living Palm Springs was a very nice facility. I saw residents doing exercises in a class. It looked like everything was pretty well kept and well-maintained. The staff members that I encountered were very nice and very helpful.
Provider Response
Barbara
3
|
October 27, 2022
Pacifica Senior Living Palm Springs was very homey and very inviting. The furnishings, the grounds, and everything I saw upon entering the community just felt very cozy and warm. The employees were interacting positively with the residents. The amenities and the rooms were just basic though, but it was very clean. Also, I wasn't there long enough, so I didn't see a lot.
Provider Response
Dan
5
|
April 30, 2022
My mother has moved into Pacifica Senior Living Palm Springs. I'm fine with it. The grounds are beautiful. The rooms are adequate and the dining facility is right outside everyone's door. They have six buildings with 15 rooms a building. I'm very happy with it. With the staff, it's kind of like the squeaky wheel gets the grease. If something's not adequate and you tell them about it, then they will fix it. If you don't tell them, then it won't get fixed. I haven't eaten the food, but my mother's eating more since she's been here than she was at home, so it must be pretty good. She hasn't done much as far as activities. She hasn't even been here two weeks yet. I was here with her today and they had music outside and we just came back from that and it was nice. They had a lady singing songs for everybody and they had a happy hour.
Provider Response
LW
3
|
April 20, 2022
I went to look at Pacifica Senior Living Palm Springs. The grounds are lovely. The rooms were a good size and nice. The gathering room for entertainment is pretty small. The staff was friendly. There were people there who had finished breakfast. I asked them about the food, but nobody said anything. Then finally one guy said, " Well, I guess it depends on the day." I wouldn't call that a rave review. They have a salon.
Provider Response
Edmund
4
|
November 26, 2021
I looked at Pacifica Senior Living Palm Springs. It was nice, the one problem I had with it is the mix of men to women. I would have been in a very small minority, and that just did not appeal. The facility was nice, but I would have to rate it as the second choice on the list. It had a nice ambiance about it. The common rooms were very well appointed, comfortable, and warm. The rooms themselves left a little bit to be desired as far as space. But I did see a unit that would have been possible. The staff is very professional and pleasant, but not quite as warm and welcoming as the other place. The one disadvantage was that it had no pool, and my doctors have been after me to use the swimming pool. Their layout was considerably different from any of the other facilities I looked at. They had three basic assisted living cottages, they're quite large buildings, and each one had its own facilities within it. It would separate you down into smaller social groupings. I could have lived with that, but I prefer having an open community.
Provider Response
James
4
|
November 21, 2021
I liked Pacifica Senior Living Palm Springs. It seemed to have the services we needed. I thought it was a little bit expensive. I think it needs a little bit of updating. I like that because it was a cottage situation. There was lots of space for my mother-in-law to walk, and the patient to staff ratio was very good there. I saw a lot of staff there. They seemed cheery, bright, ready to help, and very happy with their jobs.
Provider Response
Ilse
4
|
September 9, 2021
I did a tour of Pacifica Senior Living Palm Springs. It was very nice, cozy, but there was a heaviness and darkness above me when I walked in. There was a misunderstanding. I had an appointment and there was an emergency and he had to leave. When I arrived for my appointment, they told me that there was no appointment. I had the printout from the computer and showed them. She went and got the health administrator, and he took me around. He was fine, he didn't do that regularly, so there were some little things that he didn't know. But all in all, he was very nice, very accommodating. He did the best he could under the circumstances. There was a dining area in each cottage. The staff stood up to the plate. It was very nicely kept, that is no doubt, it's clean. It feels more like an institution. The furniture was beautiful; I'm very traditional and I love traditional furniture. It wasn't airy, so you felt like you were old and sick, because of the feeling you got.
Provider Response
icecreamschatz
5
|
July 30, 2021
The service and care are excellent here. My mom feels very safe here and is getting the best care . Tom and Robert and all of the staff are caring and helpful. My son picked the place and he did a excellent job. Thanks for all the attention My mom is getting.
Provider Response
Gary F.
5
|
July 30, 2021
The facility is very communal in design and staffing with 7 'cottages' for the residents. Rather than one large lounge and dining hall each building, which is comprised of 15 rooms, has it's own individual setting for meeting and dining. The grounds are very park-like with much greenery and a gazebo featured in the middle of the grassy landscape. All the staff members I've encountered are professional but also personable. They are very helpful and truly seem to enjoy their work. My mother felt at home when introduced to some of the team at the facility. Can't say enough positive things about the staff at Pacifica. Getting back to the facility, it's clean and modern as is shown on the website. The common areas are kept clean and have a lodge like vibe with the stone wall fireplace in the lounge flanked by the nicely appointed display shelving. I feel very lucky to have found this facility so close to my home and am confident that she is well provided for at Pacifica.
Provider Response
Tony
3
|
April 15, 2021
I was able to tour Pacifica Senior Living Palm Springs. The staff members were nice. Everything was fine, it's just for the money, the room was small. The facility itself was nice. The neighborhood was not quite as nice as the other place, but the location was good and the layout was OK.
Provider Response
Modseskis
5
|
April 6, 2021
The team members at Pacifica are absolutely top notch! Moving in from out of state created some unique challenges; however, the Pacifica team was on top of it with perfect suggestions along the way! The facility is beautiful and very clean. Would like to thank Kalyn, Robert, Marisa, Patty, Jim, Janet, and Daniela for their professionalism and genuine care and concern along the way.
Provider Response
Bonnie
5
|
March 20, 2021
I was very pleased with Pacifica Senior Living Palm Springs, but it was more than we could afford, and it's too far from where our home is, so distance is a problem. Nevertheless, I was impressed with the fact that a lot of their employees have been there for many years. They're very friendly, too. The layout was good, and the place was well cared for. For people who live there, there are a lot of amenities close by that they could access.
Provider Response
The Andersons
5
|
February 8, 2021
Thank you so much Sales Team! You guys have allowed us to honor Boyd's wishes of staying in Palm Springs and we know that he is cared for greatly. It's been so hard as we want him here with us in Colorado (where he does NOT want to be). Without you guys there in Palm Springs we would have moved him up here, which we know mentally would have been even harder on him. So our gratitude is exponential!
Provider Response
Leona
5
|
January 3, 2021
I visited Pacifica Senior Living Palm Springs and a supervisor walked me through the grounds. I think what is included in the price is cleaning up and bringing in your meals, they give a cable TV, but if you want someone to do medicine or other things, you have to pay them more money. The room was very nice and beautiful. They also had a restaurant. They had exercise and that sort of thing and they also had therapy, but you have to pay additional money for memory care and things like that. They offer you a base price and that includes the apartment, your meals, housekeeping, cable TV, and a ride to the doctor, but after that, if you had some needs, like you want someone to put the medicine together and give it to her, showering her and all that, you have to pay extra money. You need to be healthier than my mother; it would be a terrible place for my mother. You got to be able to take care of yourself there. I just had one visit and it made a nice impression. I liked it.
Provider Response
Brit
5
|
December 8, 2020
On Sunday, November 15th, Lydia responded to my call to assist my husband, George, with his TV. We are so grateful for her help, her concern for the residents. Lydia is always a pleasure to speak with. I give her 10 stars!
Provider Response
Adam
5
|
November 16, 2020
I am very please with the care my mother receives at Pacifica Palm Springs. The caregivers are excellent and very attentive to mother's needs. I feel they go above and beyond their duties in caring for their residents. Pacifica Palm Springs has my highest recommendations!
Provider Response
Arlene
5
|
November 16, 2020
When medtech Janet says, "I'll take care of it", it will be taken care of soon, not next week. Janet has the foresight and attentiveness to prevent issues before they escalate. While Pacifica is a warm and welcoming facility, it is made more "user friendly" by Janet and her enthusiasm. Thank you, Janet.
Provider Response
Cathie
5
|
October 30, 2020
Why I chose Pacifica Senior Living Palm Springs for my mom over some of the other ones was because of one, location, two, the way they manage their medicine, and three, the grounds. I like that it's all one level and the cottage situation. They have good reviews. They have lots of daily memory care activities and her room is quite large. It looks like they have a lot to offer when it comes to food, but because of COVID we haven't gone in to have dinner with her yet. The staff has been excellent and very responsive. The facilities are fantastic. I like their entire layout.
Provider Response
BILL MOSBY
5
|
October 27, 2020
The BEST stress relief! Pacifica Palm Springs gave me something that no other memory care facility has: They have relieved the mountain of stress that I was dealing with. They solved my medical/transportation problems by working closely with the VA and various other medical providers to arrange appointments/transportation/companions. They provided insight and solutions for intimate physical issues that I wasn't equipped to handle, physically or emotionally. They sat down with me on several occasions to sort out "next steps" and options to deal with new behaviors. Pacifica's approach has always been: "What can we do make your relative as comfortable, happy and secure as possible--and at the same time relieve your stress and tension?" Their kindness to their residents and the families and friends of their residents is obvious in every encounter with staff--in person, on the phone, in texts and emails. They are always available to answer questions. Thank you, Pacifica!
Provider Response
ELGreen
5
|
October 13, 2020
Just remember to get all medical test done in advance if possible, makes the move less stressful for both the family and the new resident. It just helps. Otherwise it was easy and everyone was very nice and helpful.
Provider Response
ThisGrandson
3
|
September 30, 2020
This facility has friendly staff, and is kept relatively clean. There is no pool, which I feel is an essential tool for maintaining elder health. I have been told that the exercise classes are not available daily. Same with entertainment activities; they seem to be somewhat few and far between, when I would think there should be something each morning, and each evening at least. I have also been told there is not always fresh fruit available for the residents on a given day, let alone a given meal.. it's possible that's not completely accurate, and the selection of fruit is the real problem. Either way, I feel my relative should have access to just about any food she reasonably desires without family needing to bring her supplies. There is limited transportation options, and I have been told it's not always an option to join the group outings if another resident who needs to use the lift also wishes to attend.. again, however, these outings don't seem to be as often as I would like. There are no heaters in the bathrooms, and if the resident desires one, they must purchase it themselves. Any assistance the resident needs (getting dressed, going to the bathroom, bathing or the like) comes at an extra fee, which is not completely unreasonable, but which new residents should be aware of, as the price is already substantial enough you may well expect those kind of services would be included. The rooms are reasonable small bedrooms with a private bathroom, and a mini fridge. (Or, maybe the family brought in the fridge) A couple hundred square feet, there's space for a desk, lazy chair, bed, and the dresser / TV. There's not really any storage space, or enough room to comfortably pursue a hobby, such as sewing, in the room. Every time I speak with my relative, she complains about the food, complains about being bored, complains about lack of exercise, and complains that she's not part of a community. It's all good natured, and something of a hobby of hers, so it's hard to say what the situation really is during my infrequent visits, however, I really feel the facility doesn't do nearly enough to try to provide stimulation and exercise for the more geriatric residents.
Provider Response
srh9
5
|
July 21, 2020
Can't say enough of how pleased I am with the care my Mother is receiving. She seems to be settling in very nicely and adjusting very well with the help of the wonderful staff. Especially Judy, John and Pamela. You are angels!
Provider Response
Jessie
5
|
June 3, 2020
Met Judy S. Visited the facility in May and loved the warmth with which we were met and made the decision right on the spot that this was home.
Provider Response
JoanH
3
|
October 11, 2019
Pacifica Senior Living Palm Springs was very nice, but I was horrified by the size of the rooms and their closets. They were very small. They have studios and one-bedrooms. I had lunch there and it was very good. Their staff was very nice and very warm. However, I couldn't get over the rooms.
Provider Response
Deanna
5
|
October 1, 2019
We saw Pacifica Senior Living Palm Springs assisted living and memory care facilities. It's very nice, and I have my mother on a waiting list there. The apartment was nice and good sized. The staff was all very nice. They had a van that will take people to doctors' appointments and outings. The dining area was very nice, it's like you're in a little restaurant where they serve you, and the food was good.
Provider Response
jhandassociates
5
|
August 8, 2019
I can’t tell you how happy it makes me to hear my mom tell me she loves the girls here and that they are so loving and caring. Came for a visit today and was greeted by Grace A., she told me it was National Happiness Day and to remember to make it a great day. So thankful to the staff in Elm, and many thanks for making my mother feel loved and at home.
Provider Response
Palm Spring Resident
5
|
June 5, 2019
I volunteer at Pacifica & spend time with the Residents. The Staff is very kind & helpful. The Residents are always in a cheerful mood. Never do I hear any complaints from them. It's a real nice facility & I will always recommend Pacifica.
Provider Response
Sandee123
5
|
May 22, 2019
My sister has been in memory care for the last 5 years and our whole family LOVES this place. We all feel the staff has wings, truly you have to have such a tender heart to work here and they do! Course, someone in our family calls her every day so the staff knows us and they know we are on top of her care - they call us by name and we know all of them, many feel like family!! I have not eaten here but my sister says the food is great! The facility has just gone thru a renovation so the decor in the family rooms and surrounding areas are up to date and beautiful, as are the grounds. If I were you, would not hesitate to put my relative here!
Provider Response
CaroBee
5
|
May 22, 2019
My Brother is a resident at Pacifica Senior Living in Palm Springs. It is a beautiful facility with wonderful cottages and beautiful grounds. There is a choice in Senior Living in terms of numbers of rooms, from one to three that I know of. The food is quite good. It is, however, the PEOPLE who work at Pacifica who make all the difference. My bother visited a friend there for some 7 years before becoming himself a resident. Those who work at Pacifica always have time for the Residents, and are willing to step outside their own jobs to handle other matters. They are clearly dedicated to this work, and clearly love working with seniors. I highly recommend Pacifica. The people here are very dedicated.
Provider Response
Alan B.
5
|
May 20, 2019
The staff are kind and patient with my mom and the other residents. I can sense that mom likes her caregivers. The public areas were fully remodeled this year and are very clean and attractive. The grounds are beautiful. Mom is safe and secure at Pacifica Palm Springs.
Provider Response
Victor8
4
|
July 15, 2015
It was very nice. It was one of the two places I'm looking at. However, transportation is a problem for me.
Provider Response
James93423750
5
|
August 27, 2014
This was the facility we liked the most. If my mother-in-law is going into a home, that’s where she will go. We went through one of the buildings and saw the facilities in that building as well as the one for the Alzheimer’s patients. We visited the main buildings and the grounds, too. We really liked the idea of separate buildings, where each building had something like 15 patients and its own dining room. We thought that would be really good for my mother-in-law. Also, it was just a smaller atmosphere than the ones we've read about or visited. The building itself is pretty much self-contained. It’s very clean. Everybody there seemed to be enjoying themselves. There are people in the common areas talking and playing games and stuff. We saw the larger apartments with more than one room. They’re very nice. We visited the one with a single room; I thought that would just be perfect. It's a very nice size, and it can be set up to meet the needs of anyone I can imagine. The rooms in the dementia area were the same as in the other buildings, except there’s more security, of course. We went to the dementia part because the guide wanted to show us one of the rooms that they didn’t have available in the other facility, but it was identical. We weren’t considering putting my mother-in-law in the dementia part, but I thought it was a very nice place.
Provider Response
Caring83692550
4
|
May 28, 2014
I felt comfortable with this community; it was clean. We moved my grandmother there, and she has friends already. The staff was exceptional during the visit, very informative, answered a lot of questions, and showed us the unit that was available. They were also very accommodating when she moved in. My grandmother plays Bingo every day, has her hair done, and watches movies a lot. The venues for the movies are in different buildings, so the residents can go and meet the others in the other buildings. They also have a bus to take her to Trader Joes.
Provider Response
Mary83127750
4
|
April 12, 2014
It was clean. The place and the staff seemed nice. The residents looked happy. The rooms were a good size and were clean. However, it was broken up into cottages so you wouldn't really get to know all the residents unlike if you were all in one area.
Provider Response
Caring67320150
5
|
April 1, 2014
I like it. It is set up in little cottages. There were so many rooms; they were in clusters. I simply went there to visit friends who needed assistance, and I liked the layout better. It wasn't like walking into a big hotel; it's one story. If it were me, I wouldn't want to be going up and down elevators. The dining area was right outside of the rooms. They didn't eat in a big, common dining room. I like that concept. It was very clean and kept up. They could go outside easily and walk around. They had gardens, like courtyards, and I like that better. We did go to one party, and it was lovely. They had entertainment there. I like that place a lot.
Provider Response
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