Provider Response
Dan, your wonderful feedback and rating mean a lot to us. Thanks for taking the time to share your experience at Pacifica Palm Springs!
Concession of $500 off for three months totaling $1500. Ask for details when you tour.
April 30, 2022
Provider Response
Dan, your wonderful feedback and rating mean a lot to us. Thanks for taking the time to share your experience at Pacifica Palm Springs!
April 19, 2022
Provider Response
Thank you for taking the time to let us know about your recent tour at Pacifica Palm Springs! If you have any further questions, please give us a call. We're always happy to help!
November 26, 2021
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs.
November 21, 2021
Provider Response
James, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Palm Springs!
September 08, 2021
Provider Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
July 30, 2021
Provider Response
Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.
April 15, 2021
Provider Response
Hi Tony, thank you for your consideration and feedback, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). We would love the opportunity to change your mind and have you back. We hope you have a wonderful day and we hope to see you at one of our upcoming activities! Please feel free to contact with any and all questions.
March 19, 2021
Provider Response
Hi Bonnie, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Palm Springs. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!
February 08, 2021
Provider Response
Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.
January 03, 2021
Provider Response
Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.
December 08, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you again, we hope you have a wonderful day!
November 15, 2020
Provider Response
Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.
November 15, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you again, we hope you have a wonderful day!
October 13, 2020
Provider Response
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Palm Springs. Thank you again, we hope that you have a wonderful day.
September 30, 2020
Provider Response
Hi grandson, thank you very much for all your candid comments. Falling short of meeting your expectations is not to the standards we strive to achieve but we appreciate your feedback will share with the team.
June 03, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you again, we hope you have a wonderful day!
October 10, 2019
Provider Response
Hi Joan, thank you for considering our award winning community although we are alarmed that you were horrified. That is not our intention and want to share that we are extremely proud of our community and support staff. Our senior living community has the experience of a desert resort and is spread across 4.5 acres of pristine landscapes. It features extensive open grounds with multiple walking paths and show-stopping mountain views, relaxing patios, a palatial pergola lounge, and a lovely garden. We also have private dining areas in each cottage, as well as a beauty and barber salon and a cozy clubhouse with a fireplace lounge. Our activity department is off the charts! We have a multitude of engaging activities for our residents and their families. See some of what our residents are up to on our Facebook page. We would like to invite you to some of our upcoming events that might interest you, you can find them on our Pacifica Senior Living Palm Springs Facebook page and/or Pacifica Senior Living Palm Springs website. Again, thank you for coming in and we hope to see you again soon.
September 30, 2019
Provider Response
Thank you Deanna, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Palm Springs.
June 05, 2019
Provider Response
Thank you for your positive review we are so glad to hear all the positive comments! Our staff genuinely cares for all our residents, their families and our volunteers! We appreciate you volunteering here and for sharing your perspective. Did you know we have a Facebook page that we share our daily activities to, its a fun way to see what the residents get to experience during the day! We hope to see you at one of our fun events this month! Thank you again!
May 22, 2019
Provider Response
Hello, thank you so much for sharing your positive experience here, we appreciate it. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Thank you very much, we hope you have a wonderful day!
July 14, 2015
Provider Response
Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Vista. We appreciate it & so do our other reviewers at Caring.
August 27, 2014
Provider Response
Thank you for letting us know about your visit we are now under new ownership and invite you back to see the Pacifica difference!
May 27, 2014
Provider Response
Thank you for letting us know about your visit we are now under new ownership and invite you back to see the Pacifica difference!
April 11, 2014
Provider Response
Thank you for taking the time to leave a review. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!
March 31, 2014
Provider Response
Thank you for taking the time to leave a review. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!
July 30, 2021
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you again, we hope you have a wonderful day!
July 30, 2021
Provider Response
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Palm Springs. Thank you again, we hope that you have a wonderful day.
April 06, 2021
Provider Response
Hi Modseskis, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Palm Springs. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!
October 29, 2020
Provider Response
Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
October 27, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you again, we hope you have a wonderful day!
July 21, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you again, we hope you have a wonderful day!
August 08, 2019
Provider Response
Hi, thank you very much for sharing your positive review here! We are thrilled to hear this and will share with the team. We hope to see you again soon, have a wonderful day.
May 22, 2019
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you again, we hope you have a wonderful day!
May 20, 2019
Provider Response
Thank you Alan B., we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Palm Springs. We are so glad to see your kind words and will be sure to share with our team!
What ongoing training does the staff receive in dementia care?
Dementia care training starts at orientation and continues throughout the staffs’ tenure. Onboarding includes 26 hours of Dementia and Assisted Living care training with 3 – 5 days of hands-on training. Ongoing training is comprised of computer-based learning (8 additional hours per year); hands-on live classroom training (4 hours per year); and monthly in-service events led by the registered nurse, executive director, or a third-party vendor.
Describe the overall population of assisted living residents at Pacifica Senior Living Palm Springs. What is their average age? What are their favorite things to do?
The residents at Pacifica Senior Living Palm Springs are a vivacious, active group that loves to have fun. The average resident age is a young 85. They love visiting the local art exhibits and taking in the numerous music shows around.
What programs or activities does Pacifica Senior Living Palm Springs offer to enrich residents' well-being?
Because there are so many different resident hobbies and interests, the Activities Department plans a variety of activities and events. These activities range from Cooking classes and Salsa competitions to flower arranging and gardening to a reading club and poetry writing to painting and woodworking projects. The residents at Pacifica Senior Living Palm Springs also like to give back to the community and promote charitable events, such as their annual Coachella Valley Rescue Mission backpack drive and hosting a quarterly Blood Drive.
What places are near Pacifica Senior Living Palm Springs or within walking distance for assisted living residents to enjoy?
Our location is centrally located close to the Mizzel Senior Center, as well as the Palm Springs Public Library. Shopping of all kinds is nearby, the list includes grocery stores, drugstores, discount stores, and many more. There are also enough restaurants to meet the need of your cravings at any given time.
What transportation services does Pacifica Senior Living Palm Springs offer to assisted living residents?
3 days a week outings and shopping trips. 2 days a week medical transportation to and from doctor appointments.
What makes the chef or dining program at Pacifica Senior Living Palm Springs exceptional? What kind of menu can assisted living residents expect?
The Pacifica Senior Living Palm Springs Restaurant offers multiple entrees for each meal ranging from an omelet of your choice to Chicken Cordon Blue to Pork loin, as well as an always-available menu for those times you feel like a lighter or more casual meal. Come try a meal and see for yourself.
What safety features or security measures does Pacifica Senior Living Palm Springs offer to assisted living residents?
Not only is your well-being secured by a state-of-the-art emergency call system in your apartment, but we also have on-site security for the evening hours.
How does Pacifica Senior Living Palm Springs keep residents' families informed about their loved ones?
Monthly calendar, mail invitations, Facebook. Every six months our Resident Service Director reviews service plans with our residents and families.
What is the care staff-to-resident ratio at Pacifica Senior Living Palm Springs during daytime and nighttime hours?
Pacifica Senior Living Palm Springs values the need for proper care and staffing, which is why we do not staff per a ratio. All staffing is based on the current needs and acuity of the residents. This allows for a more comprehensive care level for your loved one.
If Pacifica Senior Living Palm Springs accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We do accept animals! We have numerous dog pick-up stations around the property. We include our furbabies in many events. Recently, we had a pet photoshoot!!
What ongoing senior care training does the staff receive?
Pacifica Senior Living Palm Springs provides monthly employee training and informative all-staff meetings.
How many staffers are on duty in the daytime and overnight?
During the day, our staff includes a licensed vocational nurse, a memory care director, a med tech, a caregiver, an activities director, and other ancillary staff, such as kitchen, maintenance, and administration personnel. Our overnight staff is comprised of a med tech, a caregiver, and a licensed vocational nurse on-call.
What safety features or security measures does Pacifica Senior Living Palm Springs provide to protect residents who wander?
Pacifica Senior Living Palm Springs has 2 specialized cottages with our “Legacy” program. These units are equipped with delayed egress to protect our wandering residents. We also have a safe and secure court yard for our residents to enjoy fresh air and sunshine.
What programs or activities does Pacifica Senior Living Palm Springs offer to keep residents engaged? How does the staff engage residents' long-term memories?
Pacifica Senior Living offers a robust activities program staffed by an activities director and memory care director. Group activities including, but not limited to, exercise, gardening, movies, baking, putting golf, and singing are scheduled seven days a week from 9:30am through 6:00pm. Additionally, individual one-on-one activities, such as manicures and jewelry making, are ongoing throughout the day. Long-term memories are engaged through activities specific for long-term stimulation and reminiscing with memory books. Other activities include, but are not limited to, live music, dance groups, birthday parties, dance parties, ice cream parties, and holiday parties.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Each resident is assessed by the licensed vocational nurse every 90 days. After the resident has had his/her assessment, a care conference is scheduled with the family/Power of Attorney and resident to meet with the executive director, licensed vocational nurse, and memory care director.
What techniques does Pacifica Senior Living Palm Springs use to support memory care residents during mealtimes?
As Pacifica Senior Living Palm Springs practices individual person-centered care, techniques vary per resident and are meant to be independent appropriate. Techniques may include reminders, cueing, mechanically enhanced foods, hand-under-hand assistance, or a total assist with feeding.
How does Pacifica Senior Living Palm Springs keep residents' families informed about their loved ones' health?
The Care Conference, scheduled every 90 days, is the most formal communication with families regarding a loved one’s health. However, Pacifica Senior Living Palm Springs maintains an up-to-date Facebook and distributes a monthly newsletter with a wealth of information regarding the community and its residents.
Describe the neighborhood around Pacifica Senior Living Palm Springs. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Pacifica Senior Living Palm Springs is a small cottage style community, which affords the best of both suburban and rural settings. Pacifica Senior Living Palm Springs is conveniently located within close proximity to Mizell Senior center and other support facilities.
Is Pacifica Senior Living Palm Springs affiliated with a hospital if more care is needed?
Although Pacifica Senior Living does not have a corporate affiliation with a hospital, our community works closely with Desert Regional Medical Center, Eisenhower Medical Center and John F. Kennedy Memorial Hospital.
We look forward to caring for you or a loved one. Rest assured that every amenity we offer was created to meet your unique needs, whether they exist now or develop over time. Your peace of mind is our most important priority, and we endeavor to provide all the comforts of home for you or your loved one. We look forward to becoming an extension of your family.
We have 4 assisted living and 2 memory care cottages plus one community center cottage. We offer a wide variety of events including exercise, card games, and we have many clubs to be a part of. We offer transportation 5 days a week to various outings and doctor appointments.
We offer beautiful mountain views, palm trees, a gazebo and much more!
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