Provider Response
We would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you.
January 12, 2021
Provider Response
We would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you.
January 03, 2021
Provider Response
Hi Jeff, thank you very much for taking the time to leave us this positive review for our team at The Park Lane. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!
September 30, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Park Lane. Thank you again, we hope you have a wonderful day!
April 19, 2020
Provider Response
Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
April 18, 2020
Provider Response
Thank you for leaving this detailed review about your experience with our community. We are always more than happy to assist with any and all your needs. We appreciate it and look forward to seeing you here again soon.
April 18, 2020
Provider Response
Hello, thank you for leaving us such a wonderful review. We are thrilled to hear this; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We always strive to provide top quality service to every guest, and are pleased to see your compliments. We are always trying to improve and appreciate your honest feedback too. Thank you again for your kind words.
April 18, 2020
Provider Response
Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
April 18, 2020
Provider Response
Thank you for your positive review! We appreciate the kind words and agree with you! We are very proud of our community and the level of care we provide! We have a great staff and genuinely care for all our residents, and it shows. Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family.
September 08, 2019
Provider Response
Hi Judith Anne, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Park Lane. Thank you again, we hope you have a wonderful day!
August 05, 2019
Provider Response
Hi Fred D., thank you very much for taking the time to leave us this positive review for our team at The Park Lane. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!
July 27, 2019
Provider Response
Marianne, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again soon! If you have any questions, please give us a call. We're always happy to help!
July 21, 2019
Provider Response
V. Barnes, thank you for your kind review; we are happy to pass along your comments to the team here at The Park Lane! We hope to be of service to you again in the future. Best wishes, The Park Lane
July 16, 2019
Provider Response
Sylvia, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
June 20, 2019
Provider Response
June, we are so happy to read such a great review about The Park Lane! If you have any questions, please don't hesitate to reach out! Thank you again for leaving us this review!
June 20, 2019
Provider Response
Hi, thank you so much for sharing your positive review. We appreciate it very much.
June 20, 2019
Provider Response
Hi, thank you for sharing your positive experience, we are so glad to hear this. We will share your review with the team. We hope to see you again soon!
June 20, 2019
Provider Response
Hello Linda, thank you for your kind words and taking the time to leave us a review. We appreciate it and hope to see you again soon.
November 28, 2018
Provider Response
Thank you so much for your positive comments about The Park Lane!
July 31, 2018
Provider Response
Thank you so much for your positive comments about The Park Lane! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at The Park Lane!
April 30, 2018
Provider Response
Thank you for your positive review! We appreciate the kind words and agree with you! We have a great staff and genuinely care for all our residents, and it shows. Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family.
September 29, 2020
Provider Response
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at The Park Lane. Thank you again, we hope that you have a wonderful day.
July 31, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Park Lane. Thank you again, we hope you have a wonderful day!
July 04, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Park Lane. Thank you again, we hope you have a wonderful day!
July 02, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Park Lane. Thank you again, we hope you have a wonderful day!
June 24, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Park Lane. Thank you again, we hope you have a wonderful day!
April 26, 2020
Provider Response
Hello, thank you for leaving us such a wonderful review. We are thrilled to hear this; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words, we hope that you chose us! Please feel free to reach out to us with any and all questions, we are here to serve you all.
April 20, 2020
Provider Response
Nick, thank you for leaving this detailed review about your experience. We strive for 100% satisfaction, and it is great to see you had such a positive experience at The Park Lane. We appreciate it and look forward to seeing you again.
April 20, 2020
Provider Response
Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
April 20, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Park Lane. Thank you again, we hope you have a wonderful day!
April 19, 2020
Provider Response
Hello, thank you for your positive review! We appreciate the kind words and agree with you! We are very proud of our community and the level of care we provide! Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family.
April 18, 2020
Provider Response
Hi, we appreciate your detailed and honest review. We put resident experience and 100% satisfaction as our top priority, and your review reaffirms the hard work we put in every day. We are always trying to improve and appreciate your honest feedback. We hear you and want to let you know that we have shared with upper management, the kitchen staff and corporate office. Please know that you can always share your compliments and criticisms with us, we are here to serve your family and mother. Thank you again.
November 26, 2019
Provider Response
Hi Dianne, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Park Lane. Thank you again, we hope you have a wonderful day!
October 10, 2019
Provider Response
Hi Gerald, we are very grateful that you shared your positive review here. Thank you again for all your kind words, we will share with our teams. We hope you have a wonderful day and hope to see you soon.
September 10, 2019
Provider Response
Hello! We are thrilled to see your positive review and thank you for sharing. We have many activities and would love to have you join us! Thank you for your consideration and we hope to see you here again soon!
August 04, 2019
Provider Response
Hi Doris, thank you for your positive review and consideration of our community. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Park Lane. If you have any additional questions or comments, please let us know! Thank you again, we hope you have a wonderful day!
July 25, 2019
Provider Response
Kathleen, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We look forward to seeing you again soon.
March 30, 2019
Provider Response
Ann A., thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again. If you have any further questions, please give us a call. We're always happy to help!
October 12, 2018
Provider Response
Thank you very much for taking the time to leave us this positive review for our team at The Park Lane. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!
April 02, 2018
Provider Response
Thank you very much for taking the time to leave us this positive review. We appreciate it.
March 30, 2018
Provider Response
Lisa, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.
April 21, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Park Lane. We are always aiming for 100% satisfaction and appreciate your constructive criticism. Thank you again, we hope you have a wonderful day!
October 15, 2019
Provider Response
Christine, thank you for leaving this detailed review about your experience with our community. Our purpose is to create a holistic, all-inclusive lifestyle where residents have all their spiritual, emotional, social, intellectual, and physical needs well-tended, and we are glad that you enjoyed it~ We appreciate you taking the time to share your experience and we look forward to seeing you again. Families and friends are always welcome here! When it comes to comfort and respect, at The Park Lane, you can be assured the well-being of your loved one is always our highest priority.
September 25, 2019
Provider Response
Thank you Greg, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at The Park Lane.
What ongoing training does the staff receive in dementia care?
Our Legacies personnel receive on-going training on how to manage the quality of life of those afflicted with cognitive impairments.
Describe the overall population of assisted living residents at The Park Lane. What is their average age? What are their favorite things to do?
The overall population of assisted living residents at The Park Lane are vibrant, accomplished folks with discerning tastes. The average age of our assisted living population is 84 which includes an unusually high 100+ club membership. Many enjoy the multitude of live musical entertainment events while some prefer more intimate engagement with purpose, such as participation in volunteer programs to assist the homeless. Of course, gardening is always a fan favorite.
What programs or activities does The Park Lane offer to enrich residents' well-being?
Staying aligned with the age-old adage that you either “use it or lose it”, The Park Lane has thoughtfully created activities that nurture the mind-body connection. Tai-chi, weekly exercise courses and our highly-attended educational seminars on health and beyond are some examples.
What places are near The Park Lane or within walking distance for assisted living residents to enjoy?
While The Park Lane boasts breath-taking views of the Monterey Bay, we are nestled peacefully in the Del Monte forest. On 13 acres of flat land, residents are always taking in the fresh air and strolling among the deer and wild turkeys on the inviting lush grounds.
What transportation services does The Park Lane offer to assisted living residents?
The Park Lane is pleased to offer transportation services 7 days a week, personalized and group trips to meet the needs of our residents.
What makes the chef or dining program at The Park Lane exceptional? What kind of menu can assisted living residents expect?
While many of the amenities of The Park Lane are top-notch, we are most renowned for our culinary offerings. Our Chef of over 30 years is an icon. Many residents report moving to The Park Lane just for his food. Our menu is extensive and everything is delicious.
What safety features or security measures does The Park Lane offer to assisted living residents?
The Park Lane’s main focus is maintaining or improving the quality of life of our residents. To this end, safety and security is priority one. Residents have access to an internal emergency-call system that alerts staff when a resident is in distress. Our care personnel are highly trained to respond swiftly and assist appropriately. Our building features many security protocols and surveillance.
How does The Park Lane keep residents' families informed about their loved ones?
The Park Lane has adopted the “systems” approach to caring for our seniors. All members of the system, especially families, are part of all decision-making events and are continually appraised of the condition of their loved ones. Communication is our specialty.
What is the care staff-to-resident ratio at The Park Lane during daytime and nighttime hours?
While we can appreciate the traditional method of “ratio” staffing, we instead measure “acuity” in calculating staffing needs. A sophisticated assessment tool allows for a quantifiable value to project the amount of staffing required to serve our residents care needs.
If The Park Lane accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Because we understand the deep connection and therapeutic value of pets, The Park Lane welcomes well-behaved dogs and cats openly. With our 13 acres of flat land, pets have ample space for exercise.
What ongoing senior care training does the staff receive?
The Park Lane is proud to be partnered with an industry-leader in training who develops and makes accessible the highest quality training tailored to our population.
Describe the overall population of independent living residents at The Park Lane. What is their average age? What are their favorite things to do?
The overall population of independent living residents at The Park Lane are vibrant, accomplished folks with discerning tastes. The average age of our population is 84 which includes an unusually high 100+ club membership. Our independent living residents have an eclectic array of talents and desires. Many enjoy the three happy hours a week while others are content to enjoy the Fitness Center after reading the paper in our seventh floor Vista Lounge overlooking the Monterey Bay.
What places are nearby for independent living residents to enjoy?
The entire Monterey Peninsula has more activities for seniors to enjoy than there are days of the year. With the local art scene in Carmel, the golf at Pebble Beach, the world famous aquarium in Monterey and the dining in Pacific Grove, retirement doesn’t get any better.
What are some recent off-site events that the community activity director at The Park Lane has organized?
With multiple group outings a month, the residents of the Park Lane are never at a loss for things to do. Having a large bus and a Van at our disposal, there’s always room for one more on our wide variety of excursions. But of course, the ATT pebble beach and the Concourse d’Elegance car show, are fan favorites.
What transportation services does The Park Lane offer to independent living residents?
The Park Lane is pleased to offer transportation services 7 days a week, personalized and group trips to meet the needs of our residents.
What makes the chef or dining program at The Park Lane exceptional? What kind of menu can independent living residents expect?
While many of the amenities of The Park Lane are top-notch, we are most renowned for our culinary offerings. Our Chef of over 30 years is an icon. Many residents report moving to The Park Lane just for his food. Our menu is extensive and everything is delicious.
What common areas are available for independent living residents?
Built in a time where designers were far more generous with space than with today’s architecture, the Park Lane has virtually infinite space to enjoy. Our tower building has a library, fitness center, full-service salon, billiards room, craft room, resident-operated general store, spa, internet lounge, bar, top-floor vista lounge, conference rooms and more.
What safety features or security measures does The Park Lane offer to independent living residents?
The Park Lane’s main focus is maintaining or improving the quality of life of our residents. To this end, safety and security is priority one. Residents have access to an internal emergency-call system that alerts staff when a resident is in distress. Our care personnel are highly trained to respond swiftly and assist appropriately. Our building features many security protocols and surveillance.
If The Park Lane accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Because we understand the deep connection and therapeutic value of pets, The Park Lane welcomes dogs and cats openly. With our 13 acres of flat land, pets have ample space for exercise.
Does The Park Lane work with an agency or registry to provide nursing and medical assistance as needed?
While The Park Lane offers licensed assisted living along with memory care on-site, we partner with several local agencies to give our Independent Living residents freedom of choice for any care needs.
How many staffers are on duty in the daytime and overnight?
While we can appreciate the traditional method of “ratio” staffing, we instead measure “acuity” in calculating staffing needs. A sophisticated assessment tool allows for a quantifiable value to project the amount of staffing required to serve our residents care needs.
What safety features or security measures does The Park Lane provide to protect residents who wander?
The Park Lane offers a fully secured neighborhood for those who have a tendency to explore.
What programs or activities does The Park Lane offer to keep residents engaged? How does the staff engage residents' long-term memories?
The Park Lane is always on the cutting edge of offering the latest activities to stimulate nourishing neurochemistry through a sophisticated process of development.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our on-staff nurse performs our comprehensive geriatric assessment to determine not only the best fit, but the detailed personalized care plans. As fluctuation is a fact of the process of cognitive decline, the assessments are repeated upon observation of changes in condition, which is fairly routine.
What techniques does The Park Lane use to support memory care residents during mealtimes?
Mealtimes are one of the most important, if not the most important, times of day. Nourishment and socialization are keys to being happy and healthy at any age and functionality. To this end, from the culinary stand point, we offer the same delicious options that any of our other residents enjoy. Our inviting dining space rivals a fine dining establishment and was purposefully created to entice and encourage our residents to comfortably stay for the entire meal
How does The Park Lane keep residents' families informed about their loved ones' health?
The Park Lane has adopted the “systems” approach to caring for our seniors. All members of the system, especially families, are part of all decision-making events and are continually appraised of the condition of their loved ones. For our Legacies program, we have a monthly “Family Night”. Communication is our specialty.
Describe the neighborhood around The Park Lane. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
The Park Lane is perched at the top of a peak nestled in the Del Monte forest. It is both picturesque and peaceful. The local neighborhood is incredibly safe and most of our immediate neighbors have antlers or feathers.
Is The Park Lane affiliated with a hospital if more care is needed?
The Park Lane is partnered with CHOMP (Community Hospital of the Monterey Peninsula).
At The Park Lane, your days belong entirely to you. Spend time exploring the many Monterey Peninsula attractions such as Fisherman's Wharf and Cannery Row, the scenic Seventeen Mile Drive, Carmel art galleries or the vineyards of Carmel Valley. Enjoy golf at some of the most prestigious and challenging courses in the world, including the world famous Pebble Beach, less than ten miles away. Take up fitness programs like yoga and tai chi or learn how to watercolor. Curl up with a bestseller in the library or email the grandkids from the Internet lounge. However you choose to spend your time, there is never a shortage of opportunities to enrich your life.
Plus, with a comprehensive menu of licensed assisted living and memory care programs available on-site, you'll enjoy peace of mind knowing that should your needs change, your address doesn't have to.
RCFE License #275294322
The Park Lane provides Independent, Assisted Living and Memory Care where we offer a variety of lifestyle options to meet the needs of our seniors as they age in place. We offer three mails daily, medication management, weekly personal and flat linen laundry services and daily activities with 24 hour staff to assist with the needs of our residents. Our memory care is a secure residential environment in which we provide personalized attention in a creative and adaptive environment.
Get Costs