Assisted Living Communities in Suffolk, VA

"The service at Indian River Residential Care Community is wonderful because this is a facility that all the people there are all in auxiliary grant, which mean that they are not a rich facility and I don't know if they have patients with private pay. There are a lot of things that they do not have. But for people like my son who cannot go even for one month on a private pay and can no longer live on his own, I thank God there is a facility like this. There is no choice menu, but that's alright. These people are happy that somebody is cooking for them. If they don't like what the dinner is, they can always have a sandwich. They don't have a lot of activities and that's very disappointing because I think old people need activities. But for activities, you need money. These are not well read people, so I think a library will be wasted. However, if a van can take them to a dollar store or Walmart once every other week, that will be wonderful. They will have something to look forward to, but they don't have that. There are some downfalls and yet for people who have nowhere else to go, thank God the place is there. I will rate the manager of that facility absolutely the highest mark plus double it. She is a wonder on this earth and all the people in that facilityand these are her words are her children. She is a wonderful human being. She is very good. She does what she has to do. She has taken a person out of there because he is a danger to others. She gives him a number of chances but it comes to a point that she can't keep him there any longer. Nothing is perfect and I am not saying that this place is perfect. Not all people are as nice or understanding or as kind as she. But ultimately she is in charge and she listen when you talk to her. She asks how we are doing and is everything is okay. She speaks with us and gives us a beautiful greeting when we come in. She runs the place beautifully. It is the love of her life and it shows. The people who are there are on auxiliary grant and these are the people who are not well-off at all. They haven't any abundance of anything in life and some of them like my son are mentally ill and other problems. So, they can't go out and earn hundreds of thousands of dollars a year so they can go to a private pay. This is a special place for special people. If somebody doesn't have enough money and can get an auxiliary, there is not that many places around to choose from. "

"My Aunt loved here and always loved the activities and the staff were always kind. There was always something to do and someone to spend time with. "

"The staff are very friendly and helpful. The facility and rooms are very clean. The patients are well cared for as well."

"I toured Commonwealth Senior Living at Hampton. They were very professional and they seemed to care about their patients. It seems to be a very nice, clean place. They don't have any outside gardens or anything like that there, which is understandable because we're in the city of Hampton. It was a good experience. The staff was very nice. She even introduced herself and told us about the history of the place. There are no outside activities that I could see. I'm sure they take tours and stuff like that, but in memory care, you're kind of limited in what you can do, but they were nice. They had a nice open floor."

"They are very helpful and attentive to my mom "

"My mother has moved into First Choice Assisted Living. It is excellent. I would recommend them to anybody. The staff members are all very caring. They take care of my mother just like I would care for her. They have activities, but my mother is not in the place right now where she would do those activities. Their food is home cooking and more of a Southern thing. If there is something that they are fixing that you don't eat, they would cater something different. I am welcomed any time of the day or night, and every time I have been there, it has been clean. First Choice is more individually catered. There is a smaller amount of tenants, so you get better care because you get less people to care for."

"My friend moved into the Regent of Newport News. It has a bedroom, living area, and bathroom. I've seen the dining room where they have barbecues, and the outdoor areas where they brought a bar from Ireland over. They don't serve alcoholic drinks. They use that as a backdrop for their big TV room. My friend told me that the food has been excellent. He's had two meals there. He was in the hospital for four months and couldn't stand the hospital food, so the fact that he finds this food appealing is a lot. It's spotless. I was very impressed with its cleanliness. The staff are all so friendly. They seem to want to make the residents pleased with the service that they're getting. The executive director came to my friend's old apartment, and they physically moved the furniture to relieve me, because I live in Florida and I drove up to Newport News. I just had so much to do in such a short amount of time. The executive director drove the Regent van to the apartment, loaded up all of his friend's furniture, and took it back to the Region of Newport News. I thought that it was really special that he personally did that. And they don't have separate nursing fees."

"The staff at The Gardens of Virginia Beach have been helpful and caring towards me. I continue to see staff handle the residents with care and kindness. Staff answer and provide solutions to my questions. This assisted living seems to be clean and have seen personnel cleaning rooms. The Gardens also have a beauty parlor with knowledgeable hair dresser. Also provide service for washing and drying clothes. Towels were neatly folded when returned to residents room."

"The company staff/owners have been incredibly helpful; they attentively listened to my needs and concerns. They expressed genuine empathy and compassion. They reached out to me days later to ensure that I didn’t need anything else, but also reassured me that they know it’s a difficult decision and to ultimately do what’s best for me and my loved one. Praying that my siblings and I can all agree that this is the best place for our mom."

"My mother will be moving into Harmony at Independence. We liked the people, we liked the way it looked, it was new, and they had a balcony. It was kind of perfect for her. The room we saw was large, very airy, and light. There's a lot of light coming in. They offer a movie theater. They have a place where you can go to get PT. They also have a gym, a list of things to do, a long list of events, they do a happy hour three days a week, and movies three days a week. The staff has been very helpful. Generally, overall, the number of events, socialization, the way it was laid out, just about everything was perfect. We would recommend it for anyone."

"I toured Harper's Station Yorktown. The people, the community itself, are very welcoming. I got a chance to eat there. They had a lot of choices, and the food was very good. The washer/dryer was good, a closet with doors. That's the only thing I was hesitant about, but good size. This facility is practically new. They have a pool and exercise equipment, and everything you need."

"I'm very impressed with Harmony on the Peninsula. The manager met me at the door and showed me a room. He gave me booklets. I was really impressed with her. The room was beautiful. If my sister had the money, she would go there. She really would go there. You don't have to bring any appliances. The washer-and-dryer was there. Everything was there. It was just beautiful. It's only seven years old. They provide three meals a day."

"It was better. There were more activities, and there were nicer facilities too. The rooms were very nice and spacious. The staff was really engaged, warm, and inviting. "

"I went to see Gates House in Gatesville and was very impressed with it. One of their representatives is supposed to go to where my husband is now and evaluate him. I saw some of the assisted living, but the tour is mostly for memory care because my husband has Alzheimer's. I've been talking with one of their representatives for several days now, and she's always been punctual in getting back to me. She keeps me informed and gives me some assurance that they're trying to do what they can to help me. I'm looking for a locked unit for my husband, for safety, and I was impressed with the rooms, the cleanliness, the way the residents appeared there, and the way the staff worked with us. I also like that the rooms were neat and the bathrooms were clean."