Orchard Pointe at Arrowhead

Delbert

We're doing fine in Orchard Pointe at Arrowhead at the moment. It's a fine place, but it's quite expensive. I like their food service. They have breakfast, lunch, and dinner at the required time. They do fine with the upkeep. They do the laundry and the cleaning of the rooms, etc. The room is small. It's 800 square feet for a single bedroom. They have a library, a gym, a theater, they do church services, and they also have entertainment on Wednesdays and Fridays before dinner. They have musicians come in on Wednesday right before dinner, which will be at 3:00, and Fridays at 3:00 to 4:00. The staff is changeable. They move around a lot. In other words, they leave, and new people take over. For the six months that we have been here, we have had three directors. Every time we talk about assisted living, the payment is way more than what you're getting. Their food will be a five if they are punctual because you go down to the dining room and you possibly sit for an hour and a half before you're served, and to me, that's a little bit long. I'm not getting my money's worth because they overcharge.

Paula

Orchard Pointe at Arrowhead had everything my mother-in-law would need. The facility's only been there six years and she is going to be in a one-bedroom. It's very spacious. The dining room is located in the same building she'll be residing in. Some of the others we looked at (not all), you have to leave the building to get to your dinners. It's a beautiful place. The staff are extremely friendly and you can tell they love their jobs. They have a hair salon inside, which is very important for my mother-in-law. I think the view was lovely. The feel of the building was very updated and contemporary, yet homey at the same time. The dining room looked very new. It's not too big, not too small, and the residents can order off of the menu for each meal. Of all the places I've looked at, this is my favorite. I've met six or seven people, from the housekeeper to the accountant, to the office manager, to the executive director, and to the one that even gave me a tour, and they were all amazing.

Reviewer RC#1020b

Dad is at Orchard Pointe at Arrowhead. We chose this community because it was small, very cozy, and personalized. So, it didn't feel like a number. You feel more like a part of a family. It's gorgeous and clean as can be. It's beautiful, bright, and sunny. We looked at probably eight or nine assisted living places before we chose this one and it's the nicest of all. The food is excellent. Dad loves it. We ate there, too, and the food is fresh and good. There are many choices and if we don't like what they're serving, they'll make whatever you feel like eating. They're very accommodating. Every day they have something new. They either do movie nights, crafts, community get-togethers, they bring people in for shows, or they take you out if you want to go out. Their activity director is young, wonderful, and vivacious. I would live there myself. It's the neatest, most up-to-date, well-decorated, and well-maintained place.

Debbie

I've tried the food at Orchard Pointe at Arrowhead and it was a 5. Gorgeous upkeep. I would rate the activities a 5; however, they did not have a pool and I do a lot of swimming. It's an excellent facility, and the staff was great.

Teri

My mother moved into Orchard Pointe at Arrowhead. I liked the fact that there was a big garden area, because my mom likes to be outside. I liked the layout. It was only two stories, and it was pretty much a rectangular building, so I figured she wouldn't get too confused. The price was better than the others. I liked the management there, the way they talked, and how they welcomed her. I also liked the fact that they are taking reasonable precautions for COVID, but not ridiculous precautions. This is her fifth day, so it's kind of hard to tell how the staff is. The food is not so good, and right now, there are really no activities, but that's because of COVID.