MorningStar Assisted Living & Memory Care at Arrowhead

Offers Assisted Living and Memory Care

7 Reviews
21432 N 75th Ave, Glendale, AZ 85308
Call (800) 385-2527
MorningStar Assisted Living & Memory Care at Arrowhead (800) 385-2527

Reviews of MorningStar Assisted Living & Memory Care at Arrowhead

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Food
(5 Reviews)
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Facility
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Activities
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Value
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Assisted Living Reviews for MorningStar Assisted Living & Memory Care at Arrowhead

December 02, 2017

By Bondi

I am a friend or relative of a current/past resident

Morning Star Arrowhead is managed terribly. The staff and care is horrible. When a resident hits their button for help the staff can take up to an hour to see what's wrong. It's a rotating staff. They don't stay there very long. The food is terrible as I hear complaints from other residents. I will say the facility is new and looks nice but that is it has going for itself.

Provider Response

We are so sorry to learn of your disappointment in us, trying as diligently as we are to serve and care with distinction. Our average response time to call buttons is 10 minutes. Some response are very much quicker, but the occasional one extends longer, depending upon what is happening at the moment in the community. Our staff attrition is something we are perpetually focused on reducing, a challenging prospect for any senior living community, with both the robust economy and shortage of healthcare workers as driving factors. We boast 17 Care Managers who have been with MorningStar over two years (since our opening), 16 over a year, 12 over 6 months, and 10 newly hired within the last 6 months. We enjoy widespread satisfaction with the food we serve, receiving less than five complaints from residents. Our Executive Chef meets with the Food Committee every month, and they always tell her what a great job she is doing, We are seeking more dedicated servers in the dining room.

December 12, 2015

By Susan117476650

I am a friend or relative of a resident

I like the people at MorningStar. The place is smaller, and the facility is new, so I think it will be good for my mom to grow with them. The staff is very good, very attentive, and caring. The food is very good.

February 01, 2012

By SRRA

I visited this facility

I have visited and referred clients to Good Spirits Assisted Living Home this year. In general, I thought Good Spirits Assisted Living was an interesting home when I first visited the home initially. After they changed the staff the home did see a change. This home is not in the greatest area so at times you will see the graffiti on the side gates. The front yard has a nice garden and the backyard is huge with a lot of space. The common areas of the facility is ok only thing is the dining area is very small not a lot of room to move around at all.   The residents' rooms are mainly semi private but are a descent size. There is only two bathrooms that are not very big, but does the job. The staff is a couple that has changed the house around in the last months. The management has been in the business for many years and has been very successful. While I was there, I noticed the residents were well cared for and the house was very clean. Overall, Good Spirits Assisted Living Homes is a nice home and I would recommend it to a specific group of people. I give this home three stars.
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Questions about MorningStar Assisted Living & Memory Care at Arrowhead

What ongoing training does the staff receive in dementia care?

We require care managers to be certified in both CPR and First Aid; of course, we comply. In every state in which we operate, care managers complete orientation (including a three-day shadow), Radiance culture training, 8-hour dementia training, and ongoing training in specific care needs. Our Med Tech (QMAPs) are additionally trained in medication administration.

What programs or activities does MorningStar Assisted Living & Memory Care at Arrowhead offer to enrich residents' well-being?

At MorningStar, each day is filled with opportunities to ignite a plan that enhances health and wellness, stimulates your brain and encourages connection. Whether physical, intellectual, spiritual or social, our Life Enrichment Teams present creative ways to stay active and productive for man’s good and God’s glory. Tapping their unique talents and experiences, some residents choose to lead special interest clubs themselves. We often hit the road in the MorningStar bus, and head for a cultural destination, a movie or a scenic drive. All this activity comes with the benefit of not just camaraderie and fun, but some accountability (for you are truly missed if you don’t show up). Learn more about the bustle beneath our roof by visiting our community. Peek at “Life Around our House,” or look closer at our monthly calendar.

What transportation services does MorningStar Assisted Living & Memory Care at Arrowhead offer to assisted living residents?

We have scheduled transportation every week for those needing a ride to a medical appointments, with two vehicles to serve you, both of which can accommodate a walker or wheelchair. You will be able to schedule your transportation needs through our Wellness team or Life Enrichment Coordinator. We are also provide transportation to organized activities and cultural events at no charge.

What makes the chef or dining program at MorningStar Assisted Living & Memory Care at Arrowhead exceptional? What kind of menu can assisted living residents expect?

Through proper diets and healthy choices, food is a healing medicine unlike any other. It is also one of the great joys of living, especially when enjoyed in community. Breaking bread together provides far more than physical nutrients; it bonds us as family and friends. At MorningStar, we not only recognize that fact, we celebrate and elevate it. Our trained Executive Chefs design seasonal menus that feature the freshest ingredients from the highest quality producers. There is nothing like fresh produce to stimulate the senses and the appetite. MorningStar meals are largely prepared from scratch, just as our residents would have done in years past. We welcome resident feedback, and tailor our menu to their suggestions. We also understand diets alter as we age. Our Chefs are trained in how best to modify menus and recipes to accommodate changing needs and tastes. Our nutritional choices include low sodium, sugar free, no sugar added, vegetarian and low fat for residents to self-manage.

What is the care staff-to-resident ratio at MorningStar Assisted Living & Memory Care at Arrowhead during daytime and nighttime hours?

To ensure that you are not paying for services you do not need, we staff in accordance with the level of care (acuity) of our given population of residents. As residents’ individual needs change, so changes the number of care managers on the floor.

If MorningStar Assisted Living & Memory Care at Arrowhead accepts dogs or cats, what indoor/outdoor areas can they enjoy?

WE ABSOLUTELY LOVE OUR FOUR-LEGGED FRIENDS! We are pet friendly, recognizing the tremendous ministry animals are to all of us. We have a spacious backdoor courtyard where you can play with your dog and wonderful walking paths surrounding the community. Some communities have a weight limit on pets, and we do need to assess an animal’s appropriateness for our community on a case-by-case basis. There are also some restrictions on breeds. We require a one-time, nonrefundable pet fee.

What ongoing senior care training does the staff receive?

We require care managers to be certified in both CPR and First Aid; of course, we comply. In every state in which we operate, care managers complete orientation (including a three-day shadow), Radiance culture training, 8-hour dementia training, and ongoing training in specific care needs. Our Med Tech (QMAPs) are additionally trained in medication administration.

How many staffers are on duty in the daytime and overnight?

To ensure that you are not paying for services you do not need, we staff in accordance with the level of care (acuity) of our given population of residents. As residents’ individual needs change, so changes the number of care managers on the floor.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

As part of your move-in process, our Wellness Director will assess your current health, and review your medical history to ascertain how we can best meet your needs. At that time, we will also learn your preferences, as well as normal routines, so as to develop a care plan customized to you, a plan that is regularly re-evaluated to coincide with your changing needs. In Arizona, it is required for residents who reside in "Directed Care" to be assessed if there is a change of condition and every 3 months.

What techniques does MorningStar Assisted Living & Memory Care at Arrowhead use to support memory care residents during mealtimes?

BrainWise is as much a lifestyle as it is a program, by which we prioritize the use of ingredients known to support brain health by their high concentrations of vitamins, minerals, antioxidants and anti-inflammatory compounds. The charge of MorningStar’s culinary team is not just to create flavor profiles to delight the eye and palate, but to leverage the phenomenal benefits of these aptly named “Super Foods,” items like acai berries, Omega 3 fats, dark chocolate and dark greens. In our memory care neighborhoods, dining is as much about Community as it is about Nutrition. Out of respect for the residents and their sometimes compromised abilities at table, we serve finger foods, texture-modified diets (mechanical soft and puréed, thickened liquids), and easy-to-recognize balanced meals. For some, the best nutrition may be through pureed meat and vegetables; these can be some of the most elegant of dishes. All can be beautifully plated, purely delicious, and packed with nutrients.

Costs for MorningStar Assisted Living & Memory Care at Arrowhead

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Services and Amenities of MorningStar Assisted Living & Memory Care at Arrowhead

Costs

  • All Inclusive Rent
  • Rent Plus Care Fees
  • Assisted Living Starting At: $3995/month
  • Memory Care Starting At: $5129/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Do Offer Companion Suites
  • Studio Apartments

General

  • Resident Capacity: 105
  • Minimum Age: 55
  • Pets: Small Pets Allowed

Licenses

  • State Licenses: AL10966C
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About MorningStar Assisted Living & Memory Care at Arrowhead

Newly opened in September 2015 on the north side of Glendale, MorningStar offers residents a lifestyle of comfort, wellness, and community within its warm and inviting common areas and contemporary décor. Although the truest expression of the MorningStar brand is centered on its warm and caring staff; more than any other factor, they make our home a true home.

Our Arrowhead community has 60 private assisted living suites on two levels, with spacious studio, one-bedroom and two-bedroom floor plans (some over 600 square feet). We also have 25 secure suites devoted to the individualized care of those with memory impairment from Alzheimer’s and other dementia-related diseases within our Reflections Neighborhood, which is on its own one-story wing.

Beyond the impressive architectural features and extensive amenities, our highest goal is to create an atmosphere of love and community for our permanent and short-term respite care residents. And for our memory care residents, every day presents us with the opportunity to lovingly support choice and independence as much as possible and, above all, to affirm individual dignity and value.

MorningStar at Arrowhead’s Interior Design Wins National Kudos

After intense review by a panel of 20 jurors (architects, designers, industry providers and consultants), MorningStar at Arrowhead received Honorable Mention in the 2016 “Environments for Aging” Design Showcase. From hundreds of entries nationwide, MorningStar was one of only four projects found worthy of Honorable Mention.

In a separate competition…in the category of “Best Seniors Housing Community—Assisted Living,” MorningStar at Arrowhead was honored with an Award of Merit by the Pacific Coast Builders Association (a division of the National Home Builders Association) in its prestigious Gold Nugget Awards.

And, in yet another competition…

At a regional awards gala in August 2016, the American Society of Interior Designers named Thoma-Holec Design (MorningStar’s longtime interior design firm):

2nd place, Best Senior Living for MorningStar at Arrowhead

2nd place, Aging in Place: MorningStar at Arrowhead’s One Bedroom Model Suite

While proud of these coveted industry citations, Thoma-Holec is especially proud when they see our residents enjoying the environments they so lovingly created.

We invite you to visit our exceptional Glendale assisted living community.

MorningStar at Arrowhead represents the best in senior living with a unique mission statement “to honor, to serve, to invest.” We have built our foundation on honoring God, valuing all seniors and selecting staff with a felt calling to serve…all of which contributes to creating a true home for residents amid a beautiful, serene setting.

What Makes Us Special

Here, with full hearts and felt callings, it is our privilege to serve, and our pleasure to love all beneath our roof. The mission of MorningStar resonates at every level, aligning our priorities and defining our behavior. While rooted in Judeo-Christian beliefs, we welcome all faiths among our residents and team members.

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