Brookdale North Glendale

Offers Memory Care

5 Reviews
6735 W. Hillcrest Blvd, Glendale, AZ 85310
Call (800) 385-2527
Brookdale North Glendale (800) 385-2527

Reviews of Brookdale North Glendale

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Memory Care Reviews for Brookdale North Glendale

December 13, 2011

By Student Volunteer

I visited this facility

My experience with this facility stems from volunteering at the location several times. Emeritus caters to patients who have memory issues. Overall, the facility is nice but has nothing stellar. First, I will discuss the environment. From my visits, I can that the environment is very clean and the staff works hard to uphold such standards. The decor is nothing special, even a little bland. There is a sky light in the center of the facility, some indoor real and fake plants, and a very small outside garden in the rear of the facility. For the activities, each time I visited the residents were either playing bingo, watching T.V., getting nails painted. It's the usual stuff one would expect from a stereotypical nursing home. However, they do try to put on special events and I once attended a western themed dance and got to dance with some of the residents. Finally, the staff is competent but not special. There are several workers who are very pleasant, friendly, and are great at interacting with the residents. Yet, the majority of worker s there doesn't seem to enjoy their job and can even appear a little mean. In my opinion, Emeritus does its job well but does not exceed.
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Questions about Brookdale North Glendale

What ongoing training does the staff receive in dementia care?

The staff has regular dementia training through the monthly “LMS” monthly training schedule. Periodically the HWD schedules a guest speaker for training along with the Clare bridge Coordinator information training as well as “on the spot” opportunities of dementia training “one-on-one” with the associates as occasions present themselves.

How many staffers are on duty in the daytime and overnight?

5 associate caregivers on Days/evenings respectively and 3 associate caregivers during the night

What programs or activities does Brookdale North Glendale offer to keep residents engaged? How does the staff engage residents' long-term memories?

Brookdale North Glendale holds activities daily that include: exercise, entertainment, crafts, and computer games designed to engage the residents mentally and emotionally. Staff encourages residents to stay out of their rooms and be involved in activities throughout the day. There are opportunities to be stretched and comforted spiritually through the week and month.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Brookdale has an LPN in the community who assesses the needs of the residents before and during the resident’s time of living in the community. The reassessments of the residents is done every 90 days to make sure every resident has an accurate and up to date care/service plan and to meet Department of Health Services regulations.

What techniques does Brookdale North Glendale use to support memory care residents during mealtimes?

Brookdale North Glendale holds a refresh program before every meal where every resident receives a warm wash cloth to clean their hands and/or face to prepare for the meal. All associates, including managers help out during meal times with serving and feeding.

How does Brookdale North Glendale keep residents' families informed about their loved ones' health?

Brookdale North Glendale keeps resident families informed about their family member’s health in various ways: service plan review and sign off every three months, Phone calls as needed, personal contact when the families visit, some families like texts and other e-mail.

Describe the neighborhood around Brookdale North Glendale. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are located in a residential neighborhood adjacent to a shopping center with grocery stores, Walgreens and restaurants of various types.

Is Brookdale North Glendale affiliated with a hospital if more care is needed?

Brookdale North Glendale is located just 2 miles north of Abrazo Arrowhead Hospital.

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Services and Amenities of Brookdale North Glendale


  • Minimum Age: 65


  • State Licenses: AL7863

About Brookdale North Glendale

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

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Brookdale North Glendale

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