Brookdale North Glendale was the nicest of all the places I went to. I liked it but I didn't like their outdoor area because I wished they had more green space. They did seem to have amenities there. The staff who gave me the tour was persistent and called back several times. He tried very hard to get us to select the place which I appreciated. I got a good impression of the place.
Brookdale North Glendale
Offers Memory Care
5 Reviews
6735 W. Hillcrest Blvd, Glendale, AZ 85310
Call
(800) 385-2527
Reviews of Brookdale North Glendale
Memory Care Reviews for Brookdale North Glendale
March 07, 2019
I visited this facility
January 17, 2014
I am a friend or relative of a resident
One of the factors that I choose Emeritus for my mom is that there are no stairs and elevators because my mom is not good at elevators. It is less of a hospital and more of a homey type atmosphere. The people are very friendly and helpful. I am very impressed with the staff for being very friendly and they knew my mom by name within the first two days. They are very helpful and make sure that everybody is taken care of. She is in nice shared room with a little refrigerator and a bathroom. It is furnished and set up nicely for two people. They have normal food. They have all kinds of activities. They have bingo, exercise and arts and crafts. They have entertainment. They even have a happy hour once a month. My mom is happy there and I will recommend them to others.
April 11, 2013
I visited this facility
We liked it at Emeritus. They had services for dementia. The rooms were very airy and spacious. I would have liked the rooms to have 1 bedroom but all they had were studios. The residents were out and about, not cloistered in their rooms. The whole atmosphere was very upbeat. They had really good transportation as needed. They were also fairly close to the hospital. I liked that they cover all the way up to hospice. I wouldn't have to move my mother several times if I do put her there.
May 02, 2012
I am a friend or relative of resident
My mother has been living at Emeritus at Glendale the past two years. I was so surprised when I pulled up this site today to find the review from the volunteer. I visited about 15 facilities in the Peoria/Glendale area while looking for a place my mother could call home. Trust me after looking at that many locations I can assure you Emeritus at Glendale does rate STELLAR! I have never been there when the property was not a five star. The garden area in the middle of the building gives everyone a peaceful environment when visiting. The facility just received new decor this past year. It might not be what everyone might want. However, we have to remember that the decor is for the residences not visitors. I don't decorate my home for the visitors but for my family. I think the staff decorated this facility to make their residences feel more comfortable. I don't know how they are able to maintain the property and take such excellent care of their residences but everyday they do an outstanding job. I usually visit my mother at least once a week. I never let the staff know when I am coming so I can get a good picture of the care they are providing. I can honestly say that I have never been there when any resident wasn't being giving special attention. That was why I chose the facility in the first place. In fact, this staff becomes a part of the family. You might wonder how I can say that....well they know my mother's habits and behaviors so well they can tell when she isn't feeling well. I am immediately contacted when this occurs. I am shocked that you could come into my mother's home several times then say the MAJORITY of their worker don't like their jobs and are mean. That upsets me greatly because you have no right to come into our home and critize our family. I have never seen anyone at Emeritus at Glendale be mean to a resident. Emeritus at Glendale is stellar and their staff is the best or else I WOULD NOT have chosen it to be my mother's home nor would I continue to leave her in their care. My mother lives in a memory care facility...that is NOT a Nursing home.
December 13, 2011
I visited this facility
My experience with this facility stems from volunteering at the location several times. Emeritus caters to patients who have memory issues. Overall, the facility is nice but has nothing stellar. First, I will discuss the environment. From my visits, I can that the environment is very clean and the staff works hard to uphold such standards. The decor is nothing special, even a little bland. There is a sky light in the center of the facility, some indoor real and fake plants, and a very small outside garden in the rear of the facility. For the activities, each time I visited the residents were either playing bingo, watching T.V., getting nails painted. It's the usual stuff one would expect from a stereotypical nursing home. However, they do try to put on special events and I once attended a western themed dance and got to dance with some of the residents. Finally, the staff is competent but not special. There are several workers who are very pleasant, friendly, and are great at interacting with the residents. Yet, the majority of worker s there doesn't seem to enjoy their job and can even appear a little mean. In my opinion, Emeritus does its job well but does not exceed.
Questions about Brookdale North Glendale
What ongoing training does the staff receive in dementia care?
Providing excellent dementia care is a complex task that requires ongoing guidance and teaching for Clare Bridge associates. All associates receive initial and on-going training in proper techniques, approach and care of persons with dementia. All executive directors also attend Brookdale’s Clare Bridge Leadership Competency Training.
What programs or activities does Brookdale North Glendale offer to keep residents engaged? How does the staff engage residents' long-term memories?
The Clare Bridge Daily Path offers a gentle daily structure (seven days per week) choreographed with a minimum of six programs per day. All are designed to maintain the resident’s abilities and to encourage the use of their current skills. The Daily Path gives each resident a sense of security that they are “right where they need to be.” Daily Path activities include the following: • Morning Mental Workout with discussions, brain-stimulating games and reminiscing • Daily Physical Activity with exercise opportunities including Brookdale Fitness B-Fit group exercises, walking programs and dancing • Daily Life Skills provide a sense of purpose, meaning and belonging individually or as group activities. • Person-Centered Programming includes activities designed to use the resident’s social history as a foundation, by honoring past interests and involvements, programs tap into current skills and support successful experiences.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
A licensed nurse assesses the residents prior to move-in, 14 days following move-in and every 90 days. In addition, if there is a change of condition an assessment will be completed.
What techniques does Brookdale North Glendale use to support memory care residents during mealtimes?
Designed by a team of culinary associates, experts specializing in dementia care and registered dieticians, the unique Clare Bridge Dining program sustains the resident’s opportunity to enjoy and master the dining experience. The program offers such specialized aspects as: • Dementia-Friendly Menus providing diverse offerings that help prevent weight-loss; selections are easy to manage, familiar and appealing to the senses. • Individualized Dining Assistance includes evaluating each resident to determine the level of prompting assistance needed to preserve their use of utensils as long as possible. • The Supportive Dining Environment, which incorporates small dining rooms with consistent seating to support the challenges of those with dementia, encourages familiarity and socialization while supporting the needs of the residents through the assignment of resident care assistants. Music, centerpieces, warm, scented wash towels and fresh linens enhance the dining experience.
How does Brookdale North Glendale keep residents' families informed about their loved ones' health?
We hold regularly scheduled care conferences to verify that the resident is receiving the care and services they want and need. Our community leadership team coordinates individualized wellness needs in collaboration with the residents additional care providers.
Describe the neighborhood around Brookdale North Glendale. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
We are located in a residential neighborhood adjacent to a shopping center with grocery stores, Walgreens and restaurants of various types.
Is Brookdale North Glendale affiliated with a hospital if more care is needed?
Brookdale North Glendale is located just 2 miles north of Abrazo Arrowhead Hospital.
Services and Amenities of Brookdale North Glendale
General
- Minimum Age: 65
Licenses
- State Licenses: AL7863
About Brookdale North Glendale
Brookdale North Glendale offers a home-like setting and a cheerful, professional staff. The caring staff offers assistance as needed while respecting independence. Our restaurant-style dining experience, activities and beautiful setting combine to create a wonderful living environment every day. Home-style meals and daily activities add to the residents' experience. Special events, clubs and ongoing cultural enrichment programs offer unlimited opportunities to bond with other residents and staff. Amenities and services include daily assistance with bathing and dressing, assistance with reminders and redirection, medication management, an emergency response call system, housekeeping, laundry service, dining assistance, special diets, escorts and assistance with walking,
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