Brookdale North Glendale was the nicest of all the places I went to. I liked it but I didn't like their outdoor area because I wished they had more green space. They did seem to have amenities there. The staff who gave me the tour was persistent and called back several times. He tried very hard to get us to select the place which I appreciated. I got a good impression of the place.
Brookdale North Glendale
Offers Memory Care
5 Reviews
6735 W. Hillcrest Blvd, Glendale, AZ 85310
Call
(800) 385-2527
Reviews of Brookdale North Glendale
Memory Care Reviews for Brookdale North Glendale
March 07, 2019
I visited this facility
January 17, 2014
I am a friend or relative of a resident
One of the factors that I choose Emeritus for my mom is that there are no stairs and elevators because my mom is not good at elevators. It is less of a hospital and more of a homey type atmosphere. The people are very friendly and helpful. I am very impressed with the staff for being very friendly and they knew my mom by name within the first two days. They are very helpful and make sure that everybody is taken care of. She is in nice shared room with a little refrigerator and a bathroom. It is furnished and set up nicely for two people. They have normal food. They have all kinds of activities. They have bingo, exercise and arts and crafts. They have entertainment. They even have a happy hour once a month. My mom is happy there and I will recommend them to others.
April 11, 2013
I visited this facility
We liked it at Emeritus. They had services for dementia. The rooms were very airy and spacious. I would have liked the rooms to have 1 bedroom but all they had were studios. The residents were out and about, not cloistered in their rooms. The whole atmosphere was very upbeat. They had really good transportation as needed. They were also fairly close to the hospital. I liked that they cover all the way up to hospice. I wouldn't have to move my mother several times if I do put her there.
May 02, 2012
I am a friend or relative of resident
My mother has been living at Emeritus at Glendale the past two years. I was so surprised when I pulled up this site today to find the review from the volunteer. I visited about 15 facilities in the Peoria/Glendale area while looking for a place my mother could call home. Trust me after looking at that many locations I can assure you Emeritus at Glendale does rate STELLAR! I have never been there when the property was not a five star. The garden area in the middle of the building gives everyone a peaceful environment when visiting. The facility just received new decor this past year. It might not be what everyone might want. However, we have to remember that the decor is for the residences not visitors. I don't decorate my home for the visitors but for my family. I think the staff decorated this facility to make their residences feel more comfortable. I don't know how they are able to maintain the property and take such excellent care of their residences but everyday they do an outstanding job. I usually visit my mother at least once a week. I never let the staff know when I am coming so I can get a good picture of the care they are providing. I can honestly say that I have never been there when any resident wasn't being giving special attention. That was why I chose the facility in the first place. In fact, this staff becomes a part of the family. You might wonder how I can say that....well they know my mother's habits and behaviors so well they can tell when she isn't feeling well. I am immediately contacted when this occurs. I am shocked that you could come into my mother's home several times then say the MAJORITY of their worker don't like their jobs and are mean. That upsets me greatly because you have no right to come into our home and critize our family. I have never seen anyone at Emeritus at Glendale be mean to a resident. Emeritus at Glendale is stellar and their staff is the best or else I WOULD NOT have chosen it to be my mother's home nor would I continue to leave her in their care. My mother lives in a memory care facility...that is NOT a Nursing home.
December 13, 2011
I visited this facility
My experience with this facility stems from volunteering at the location several times. Emeritus caters to patients who have memory issues. Overall, the facility is nice but has nothing stellar. First, I will discuss the environment. From my visits, I can that the environment is very clean and the staff works hard to uphold such standards. The decor is nothing special, even a little bland. There is a sky light in the center of the facility, some indoor real and fake plants, and a very small outside garden in the rear of the facility. For the activities, each time I visited the residents were either playing bingo, watching T.V., getting nails painted. It's the usual stuff one would expect from a stereotypical nursing home. However, they do try to put on special events and I once attended a western themed dance and got to dance with some of the residents. Finally, the staff is competent but not special. There are several workers who are very pleasant, friendly, and are great at interacting with the residents. Yet, the majority of worker s there doesn't seem to enjoy their job and can even appear a little mean. In my opinion, Emeritus does its job well but does not exceed.
Questions about Brookdale North Glendale
What ongoing training does the staff receive in dementia care?
The staff has regular dementia training through the monthly “LMS” monthly training schedule. Periodically the HWD schedules a guest speaker for training along with the Clare bridge Coordinator information training as well as “on the spot” opportunities of dementia training “one-on-one” with the associates as occasions present themselves.
How many staffers are on duty in the daytime and overnight?
5 associate caregivers on Days/evenings respectively and 3 associate caregivers during the night
What programs or activities does Brookdale North Glendale offer to keep residents engaged? How does the staff engage residents' long-term memories?
Brookdale North Glendale holds activities daily that include: exercise, entertainment, crafts, and computer games designed to engage the residents mentally and emotionally. Staff encourages residents to stay out of their rooms and be involved in activities throughout the day. There are opportunities to be stretched and comforted spiritually through the week and month.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Brookdale has an LPN in the community who assesses the needs of the residents before and during the resident’s time of living in the community. The reassessments of the residents is done every 90 days to make sure every resident has an accurate and up to date care/service plan and to meet Department of Health Services regulations.
What techniques does Brookdale North Glendale use to support memory care residents during mealtimes?
Brookdale North Glendale holds a refresh program before every meal where every resident receives a warm wash cloth to clean their hands and/or face to prepare for the meal. All associates, including managers help out during meal times with serving and feeding.
How does Brookdale North Glendale keep residents' families informed about their loved ones' health?
Brookdale North Glendale keeps resident families informed about their family member’s health in various ways: service plan review and sign off every three months, Phone calls as needed, personal contact when the families visit, some families like texts and other e-mail.
Describe the neighborhood around Brookdale North Glendale. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
We are located in a residential neighborhood adjacent to a shopping center with grocery stores, Walgreens and restaurants of various types.
Is Brookdale North Glendale affiliated with a hospital if more care is needed?
Brookdale North Glendale is located just 2 miles north of Abrazo Arrowhead Hospital.
Services and Amenities of Brookdale North Glendale
Licenses
- State Licenses: AL7863
About Brookdale North Glendale
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
Map of Brookdale North Glendale
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