Brookdale North Glendale

ReviewerFY#0715b

We toured Brookdale North Glendale's memory care facility. I only interacted with the person who gave us the tour, and she was very nice. She seemed to know the people there, so it seemed like she was okay. She was also knowledgeable. It was an older building, but the rooms were okay. My mom can still carry on a conversation even if it doesn't make complete sense, but I noticed that a lot of the people there looked like they were not even able to carry on a conversation, so I didn't feel like my mom would have enough socialization there.

Provider Response

Irma82

The tour I had at Brookdale North Glendale went well. I met quite a few people on the staff, and they were all very nice, very friendly, and courteous. I watched how they talked to the residents and everything, and it was nice to see that they care for them. I really appreciated that. Even if the resident wasn't needing anything, they still went up and started a conversation, just a short little chit-chat. To me, it seemed to let them know that 'we're here if you need anything' type of thing. The place at Brookdale was nice. I enjoyed their inside courtyard and everything. It was very neat and very clean. The rooms were a good size. The only thing is that they have separate showers that are used by the residents within that wing. They don't have showers in the individual rooms. It was a little unusual for me, but I understand why they do that. The whole facility is memory care. I met some of the residents there, too, and everybody seemed to be happy. The person I spoke with was excellent. She even answered questions that I had before I even asked them, so she was on top of everything. She was really good. She always asked, 'Do you have any questions?' and I was like, 'You already answered them.' She was very thorough and very nice. I like her. Brookdale definitely would be a place I would consider. The only thing they didn't have that I was looking for was more outside walking, like a garden or yard area where the residents can take walks. They had one inside, which is an inside courtyard with trees and everything. It's very nice, but it is small. The back area is very small, too. It is more like a patio. If a resident wants to take a walk outside in the grounds, there is no place to walk. That's the only thing that is a little negative for me.

Ruth

What I liked about Brookdale North Glendale was the openness of the facility, and it was small. My mom was in an assisted living facility, and I didn't like the memory care options that they had where she was staying. I like having a dedicated memory care. Some places that were assisted living kind of just shut off a corridor, and I didn't like that. Right now, they're wonderful, but she is still transitioning, so it's kind of hard. The people I have interacted with and worked with have been wonderful, like the executive director and the head of nursing, Erica. It's a wonderful layout. It's cozy and open, but they don't have as much outdoor space. I haven't really participated or seen my mom participate in activities, but based on their schedule, it seems good. Memory care is always too expensive, but I think it's OK compared to the others. I think it's all within the realm of the budgets. She is in a one-bedroom with a bathroom, but no shower. The rooms are all the same. They have one that's a little bit bigger, then they have a double room, but they didn't have a lot of availability. They're pretty much booked up.

Carol

Brookdale North Glendale was the nicest of all the places I went to. I liked it but I didn't like their outdoor area because I wished they had more green space. They did seem to have amenities there. The staff who gave me the tour was persistent and called back several times. He tried very hard to get us to select the place which I appreciated. I got a good impression of the place.

Angie5

One of the factors that I choose Emeritus for my mom is that there are no stairs and elevators because my mom is not good at elevators. It is less of a hospital and more of a homey type atmosphere. The people are very friendly and helpful. I am very impressed with the staff for being very friendly and they knew my mom by name within the first two days. They are very helpful and make sure that everybody is taken care of. She is in nice shared room with a little refrigerator and a bathroom. It is furnished and set up nicely for two people. They have normal food. They have all kinds of activities. They have bingo, exercise and arts and crafts. They have entertainment. They even have a happy hour once a month. My mom is happy there and I will recommend them to others.

poochikins

We liked it at Emeritus. They had services for dementia. The rooms were very airy and spacious. I would have liked the rooms to have 1 bedroom but all they had were studios. The residents were out and about, not cloistered in their rooms. The whole atmosphere was very upbeat. They had really good transportation as needed. They were also fairly close to the hospital. I liked that they cover all the way up to hospice. I wouldn't have to move my mother several times if I do put her there.