Right at Home Southern Oregon

Offers Home Care

44 Reviews
Call (541) 527-8397
Right at Home Southern Oregon (541) 527-8397
Hcp cert

Reviews of Right at Home Southern Oregon

44 Reviews Write a review

Home Care Reviews for Right at Home Southern Oregon

January 20, 2020

By Sonja J

I am a current client of this provider

They are always reliable, and they help with showering. I like the relationships they developed with my mom.

December 19, 2019

By Anonymous_2947

I am a current client of this provider

They help me take care of my wife. They could lower their rates. I'm pretty satisfied with them, otherwise I wouldn't be with them.

December 16, 2019

By Nancy M_31

I am a current client of this provider

I have been pleased with being able to go shopping and having their help in doing that. They help me with lifting heavy things. I had a hard time finding someone who could come once a week to work with what I need and be able to help me.

December 13, 2019

By Lynne A_1

I am a current client of this provider

They do all the things that my mom asks them to do. They try to send someone else if we don't like the caregivers.

December 10, 2019

By Erin O_1

I am a current client of this provider

The gals that came are dependable, and they show up. We know that they're going to give good care to Ann. Some of the people they sent out were sketchy-looking. For the elderly, that makes them nervous.

November 25, 2019

By Margery E

I am a current client of this provider

Just having somebody who is a really good caregiver that is confident in what they are doing makes me confident that they can take care of my mom. Whenever I call, they listen to my needs, and if I need to shift my schedule or shift things around, they are really flexible with me.

November 15, 2019

By Deena H

I am a past client of this provider

They cooked and cleaned for me. One caregiver walked in my home while I was asleep.

November 11, 2019

By Leslie R

I am a current client of this provider

It has made a huge difference in my life. There is so many things I cannot physically do that she can do for me. I am very happy with my caregivers. I would absolutely recommend them if they were all like my caregiver.

October 29, 2019

By Andrea B_8

I am a current client of this provider

They should make sure that the younger people are more dedicated for the job. They shouldn't skip steps so that their clients don't have to tell them what to do every day, especially if they are in ill health and have communication problems. They could maybe match me with the provider a little better.

October 09, 2019

By Katherine N_2

I am a current client of this provider

They have helped me the most with moving around the house. I like the caregivers.

September 24, 2019

By Roberta V

I am a past client of this provider

I just think he really didn't need the services as much as we anticipated. They are flexible. They are a very professional staff. They are caring.

September 12, 2019

By Sandy H_4

I am a current client of this provider

They sent the perfect people to help. I like their quick responses.

August 28, 2019

By Jennifer S_10

I am a past client of this provider

They helped her with her showers and were very kind to her. Their billing could have been improved because I do not feel they tracked the charges properly.

July 26, 2019

By Anonymous_2181

I am a current client of this provider

They are being available when I need them. The people here are very nice, and it's a very nice organization.

July 17, 2019

By Pam H_2

I am a current client of this provider

My caregiver is a lifesaver. She makes my life so much easier. I love the lady that works for my mother.

June 27, 2019

By Jeff S_5

I am a current client of this provider

In a way, it's almost more of an impact on me because I'm the one who's the primary care for her, and I was doing it myself before we got Right at Home. I can trust them. It allows me to work my job, which allows us to keep our lifestyle so I can keep her in the home. They really care about my mom. They're hardworking, and they're reliable.

June 20, 2019

By Anonymous_1931

I am a current client of this provider

They're very good to my husband and they're reliable. I trust them in our home. I think the management should be more involved and check to see how we're going.

May 31, 2019

By SHELLEY R

I am a past client of this provider

I thought the care was really good. They would assist my dad with dressing in the morning and the evening. We mostly had them for transfer safety issues. If my dad had a request, Right at Home did whatever they could do to accommodate them. For example, if my dad wanted a male caregiver, they did their best.

May 31, 2019

By Sandra B_11

I am a past client of this provider

My caregiver prepared meals for me, which made things much easier because I wasn't capable of doing things myself. They were reliable and my caregiver showed up on time. Also, they were experienced.

May 23, 2019

By Anonymous_971

I am a past client of this provider

The caregivers themselves were very nice. They were consistent. They got very confused about the billing and the hours. We had to step in to correct that, which is not what you want an elderly person to go through.

May 17, 2019

By David K_7

I am a past client of this provider

They removed some of the responsibility for having to schedule appointments. Since I don't live in Medford, it allowed my parents to have the quality of care they had before they were disabled. They could have trained their staff better.

April 24, 2019

By Tammy B_3

I am a current client of this provider

They only come in the evenings or for a couple of mornings. They could do better at communicating with me. They seem to be very caring. It is more than a job.

April 24, 2019

By Will W

I am a current client of this provider

The caregivers are here when they say they'll be here. The agency is very accommodating. They are here to do what's necessary and go the extra mile if needed.

April 12, 2019

By Anonymous_1771

I am a current client of this provider

I would like to see everything improved, like their organization, communication, and workers.

Provider Response

I’m sorry to hear that you were unhappy with our services. We work to find the best client caregiver fit based upon feedback from our clients and families. In the end, our clients choose the caregivers that are the best fit for them. Communication is key. We can only fix a problem if we know about it, and we’re happy to do so. If we can be of further assistance in helping you in any way, please don’t hesitate to call. Thank you for the opportunity to serve you and your loved one.

June 11, 2017

By The Bossy Daughter

I am a current client of this provider

They start out ok, but then they lose interest in long term clients and often no show for scheduled shifts without remorse or any sincere attempt to get it covered. Every week I get a call for at least 1 shift, sometimes more, that they just send no one for the shift. I have to rearrange my whole schedule to care for my mother much too frequently for how much we pay them per month. They have sent some great caregivers, but they also send some that clearly are not trained nor have any basic common sense with Alzheimer's care. It's been extremely rough all around with Right at Home and we are currently looking for a better option. I would highly recommend researching other options.

Provider Response

We're sorry you were unhappy with our services. This may have been a case where the setting was not the ideal solution for the client and family. In such a case, we encourage discussion with care managers that we partner with in the community to help problem solve the current care scenario. We had a meeting with you, agreed on a solution, fixed the problem, and you continued to use our services for many months. Eventually, we were not the best solution and we worked with you and our community partners to find a new care scenario. Just like our families, we want the best outcome possible for our clients. Thank you for the opportunity to serve you and your loved one.

September 27, 2016

By Wayne S077754

I am a current client of this provider

The people you have sent us are doing a tremendous job. Each and everyone of them is humble and energetic.

July 29, 2016

By Beverly M.

I am a current client of this provider

Very good care. Patty was very willing to help where needed and always cheerful. Other care persons were also helpful. Patty was special – she helped over and beyond what I expected. Very professional.

March 31, 2016

By Reviewer126279850

I am a current client of this provider

I am so impressed and happy with Gary, he is so good with Vito. I never tell Vito that Gary is coming because the first time I told him Gary was coming, he said he wasn't going and in fact he was going to tell him to leave but he didn't, he forgot when he arrived. Thank you.

March 30, 2016

By Tiffany Allen

I am a current client of this provider

Right at Home is great. Thank you!

December 30, 2015

By Reviewer35

I am a current client of this provider

There is not enough space to tell you about Jamie. Maybe love and caring. If 1/4 of your employees were 1/2 as good as Jamie is, you would have the market cornered. We have never in the past two years have a caretaker that has been 1/4 of her caring.

December 30, 2015

By Jean Hanson

I am a current client of this provider

I told Jackie I felt Deirdre was a very fine caretaker. She has been a big help to me and a morale booster as well. She's good at foreseeing things out, seeing what needs to be done and carrying through requested tasks. I think she'd be great at sharing her ideas with new employees as well as anyone else interested in continuing work with your organization.

December 30, 2015

By Carl Miller

I am a current client of this provider

Jackie is tops in my need of care a joy to have around. Thanks to “Right at Home”.

December 23, 2015

By Gloria Bloomberg

I am a current client of this provider

The caregivers are doing a great job. They do all I ask of them as well as just nice little visits with my mother-in law showing people care.

July 20, 2015

By Joyce114114550

I am a current client of this provider

All the people involved with Right at Home are conscientious, helpful, and reasonable. I would highly recommend them!

October 23, 2014

By kmvande57

I interviewed this provider

I have had the opportunity to watch this provider work with clients with care, compassion, patience and kindness. I have watched as they sat holding the hand of a Hospice client. On another occasion, I had the opportunity to watch them react to a client that needed to be hospitalized immediately. Their choices of care and their compassion shows in every facet of this providers assistance to their clients. Their caregivers are dependable, available to assist as well as good listeners. I would recommend this provider to any client in need of basic service to full services. They are my choice and I hope they will be yours as well.

April 24, 2014

By Steve & Charisse

I interviewed this provider

After interviewing some other providers, We knew Brook and her staff was for us. They are caring, considerate and helpful. They have gone the extra mile to meet our needs and we plan to continue to use them as our respite provider.
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About Right at Home Southern Oregon

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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