Right at Home Southern Oregon

Offers Home Care

81 Reviews
Call (541) 527-8397
Right at Home Southern Oregon (541) 527-8397
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Reviews of Right at Home Southern Oregon

81 Reviews Write a review

Home Care Reviews for Right at Home Southern Oregon

July 28, 2021

By Harry R_2

I am a current client of this provider

I've been with the caregivers for 2 years. They do everything grandly. They've kept me alive. The caregivers that I have are great. I've tried interim and 2 other agencies before this. I've been abandoned by one of the other agencies. None of them hold a candle to Right at Home.

July 28, 2021

By Fran R_4

I am a current client of this provider

It makes her day a little easier, and it is easier for us since she comes in the early morning. The care we have gotten from our caregiver is awesome! You couldn't ask for anyone better.

July 16, 2021

By Debbie S_15

I am a past client of this provider

They made sure to always respond and they were all super nice. I liked how they were always responsive and mostly came when they said they were going to come.

July 08, 2021

By Ronald D_3

I am a current client of this provider

They have helped me by bathing me. I like that they have been good to me.

July 08, 2021

By Anonymous_5048

I am a current client of this provider

They give me transportation. I have recommended it. They are very helpful.

June 23, 2021

By Jay J_3

I am a current client of this provider

They've helped us with laundry. They're getting together a new caregiver for me.

June 15, 2021

By Dave R_5

I am a current client of this provider

It's a difficult situation and they did the best that they could. I would recommend them. They were very proactive in making sure that everything got done.

May 18, 2021

By Leslie R

I am a current client of this provider

They are very aware of my needs and that are always willing to fit my needs in the schedule I need. I like that my caregiver is very attentive.

May 18, 2021

By Anonymous_4780

I am a past client of this provider

I felt maybe it was a little pricey since I was sleeping most of the time. My daughters encouraged me to have someone here for two days after I got home just in case. I didn't have that much contact with them. I was sleeping a lot and one was there over night. It was good.

May 10, 2021

By Jene F

I am a current client of this provider

It has helped me to do things I can't do on my own. They do everything possible to make sure someone is working with me on a everyday basis.

May 10, 2021

By Christine M_9

I am a current client of this provider

They should give me all my hours. They need to have better training for their caregivers.

April 28, 2021

By Anonymous_4697

I am a past client of this provider

They can teach them to think outside the box. Some caregivers were good. Others were not. I had the feeling that they needed more training. I wish they were more proactive. Once in awhile there would be someone who would make an effort to have more of a connection.

April 07, 2021

By Debbie W_9

I am a current client of this provider

They fill the void of what he needs and what we can provide to the client. We have a personal relationship with our caregivers and they are easy to work with.

April 07, 2021

By Deborah M_13

I am a past client of this provider

I was more tired when the caregivers left than when they got there. It was a lot of work for me. It was horrible. I would never recommended them. They need to screen their people more and give them more training.

Provider Response

Thank you for taking the time to leave your thoughts. We regret that your experience did not match up to the standards we consistently provide to our clients. We employ industry-exceeding training for all Care Givers: monthly trainings, orientations, medication administration courses, and trainings specific to clients’ needs. We also ask our clients for feedback on their caregivers so we can provide a customized caregiver match that works for our clients. We value input from former clients very much since you can provide insights we might miss. We always welcome constructive criticism to inform us on how we can provide better service. I thank you for your honesty and giving me the opportunity to speak with all management staff to guarantee this won’t be repeated going forward. We would be happy to discuss your concerns further in an effort to continually improve the services we provide, please give us a call. Thank you again for bringing this to my attention. Brooke, Owner

April 07, 2021

By Kenneth K_6

I am a current client of this provider

I am by myself so they help me out a lot. They help me clean my house. I like that they are personable and they don't embarrass me.

March 12, 2021

By Marilyn S_15

I am a current client of this provider

The company helps my father exercise. The people in the agency are wonderful.

March 12, 2021

By Anonymous_3282

I am a current client of this provider

They do meal preparation. They are very responsive.

March 08, 2021

By Allison C_2

I am a current client of this provider

They are walking her dog for her every morning. Three days a week they come in for an extended time to help her with her bathing and doing her laundry. They are consistent and they come when they say they would come. They are also kind.

March 04, 2021

By Kember D

I am a current client of this provider

I could not work without the services. They are willing to work with us and provide us the exact person that we need.

February 23, 2021

By Sharon D_16

I am a past client of this provider

He longed for company. Both of those men provided that. I requested a man. He had two men that took good care of him.

February 09, 2021

By Jamey R

I am a current client of this provider

They work with me and check in on me. They help by being adaptable. You can get in touch with them and they will listen to you. They are easy to work with and flexible.

February 09, 2021

By Jerrye W

I am a current client of this provider

They have treated her as a queen. They are incredibly reliable and they hire good people.

February 04, 2021

By Katie J_1

I am a current client of this provider

It makes a difference and helps me get along in my daily life easier. They are willing to talk to me and easy to get a hold of. They listen to my concerns and address them in a timely manner.

January 18, 2021

By Anonymous_4442

I am a past client of this provider

They did great with answering my needs. That was the most helpful. The caregiver that came here was good to me.

January 07, 2021

By Barbara G_41

I am a current client of this provider

I can't clip my own toenails. That makes it easier. They're dependable.

December 21, 2020

By Timothy M_3

I am a current client of this provider

They have helped me with organizing. I like that they have prompt service.

December 14, 2020

By Janet G_11

I am a past client of this provider

Everything was positive. I wish they were still coming around. I liked that the caregivers that they provided were fantastic.

December 07, 2020

By Lynne A_1

I am a past client of this provider

They helped me by taking care of mom. They would get her into the shower and do light cleaning. Some of the people that they sent were not good. They were late and would leave early and not reliable.

December 07, 2020

By Edward S_11

I am a past client of this provider

It was very helpful. I was pretty much the only caregiver from the first of April until about six weeks ago. I had no break, but with Right at Home I was able to take a nap. The young lady that provided the care really came across as extremely caring. She had a real nice attitude.

November 24, 2020

By Linda T_17

I am a current client of this provider

They provide good caregivers. They have never left me without a caregiver. Their caregivers are very flexible, caring, and we have had the same one's for over a year.

November 16, 2020

By Regina J

I am a current client of this provider

I have somebody that comes once a week. They help clean my house. They quickly solve the problems you have.

November 10, 2020

By Brian C_5

I am a current client of this provider

They freed me up to go run errands. I already recommended them. They are easy to work with.

October 28, 2020

By Katherine N_2

I am a current client of this provider

I have noticed the caregivers are nice. I like that I can trust them. I couldn't live alone without them. I like their caretakers.

October 20, 2020

By Gloria A_4

I am a current client of this provider

The caregiver tries to help her get up and exercise. She is bedridden so the services are necessary. The company seems like they have better quality caregivers than others.

October 20, 2020

By Michelle W_3

I am a current client of this provider

If I did not have them, I couldn't do it. They are the first company to work with, and they have given us the care we needed.

October 08, 2020

By Tom O_1

I am a past client of this provider

They would sit and watch television with him. They were nice, caring people. The people that they sent over were wonderful, and they loved everyone that was there!

March 19, 2020

By Carol L_16

I am a current client of this provider

The caregivers take responsibility and keep an eye on what's going on. I would definitely recommend them. I have really enjoyed all of the caregivers but one. They are friendly and have the energy and willingness to see and do. They don't have to be told what to do.

February 20, 2020

By John F_11

I am a current client of this provider

It frees my wife up to do things she needs to do while the caregiver takes care of me. They send good caregivers to take care of me.

February 10, 2020

By Gloria T_3

I am a current client of this provider

They give me time to have free time to myself, and I am able to go out to shop. I really like the caregivers that they send us.

January 27, 2020

By Anonymous_3072

I am a past client of this provider

Most of the things that they wanted her to do she couldn't remember after they left due to her short-term memory loss, so it makes it null and void. They could have returned my phone calls when I made them.

January 24, 2020

By Ernest R_1

I am a current client of this provider

They could have more flexibility on their driving policy. All the caregivers are nice and easy to talk to. They need people that are better trained in diabetes.

January 20, 2020

By Sonja J

I am a current client of this provider

They are always reliable, and they help with showering. I like the relationships they developed with my mom.

December 19, 2019

By Anonymous_2947

I am a current client of this provider

They help me take care of my wife. They could lower their rates. I'm pretty satisfied with them, otherwise I wouldn't be with them.

December 16, 2019

By Nancy M_31

I am a current client of this provider

I have been pleased with being able to go shopping and having their help in doing that. They help me with lifting heavy things. I had a hard time finding someone who could come once a week to work with what I need and be able to help me.

December 10, 2019

By Erin O_1

I am a current client of this provider

The gals that came are dependable, and they show up. We know that they're going to give good care to Ann. Some of the people they sent out were sketchy-looking. For the elderly, that makes them nervous.

November 15, 2019

By Deena H

I am a past client of this provider

They cooked and cleaned for me. One caregiver walked in my home while I was asleep.

October 29, 2019

By Andrea B_8

I am a current client of this provider

They should make sure that the younger people are more dedicated for the job. They shouldn't skip steps so that their clients don't have to tell them what to do every day, especially if they are in ill health and have communication problems. They could maybe match me with the provider a little better.

September 24, 2019

By Roberta V

I am a past client of this provider

I just think he really didn't need the services as much as we anticipated. They are flexible. They are a very professional staff. They are caring.

September 12, 2019

By Sandy H_4

I am a current client of this provider

They sent the perfect people to help. I like their quick responses.

August 28, 2019

By Jennifer S_10

I am a past client of this provider

They helped her with her showers and were very kind to her. Their billing could have been improved because I do not feel they tracked the charges properly.

July 26, 2019

By Anonymous_2181

I am a current client of this provider

They are being available when I need them. The people here are very nice, and it's a very nice organization.

July 17, 2019

By Pam H_2

I am a current client of this provider

My caregiver is a lifesaver. She makes my life so much easier. I love the lady that works for my mother.

June 27, 2019

By Jeff S_5

I am a current client of this provider

In a way, it's almost more of an impact on me because I'm the one who's the primary care for her, and I was doing it myself before we got Right at Home. I can trust them. It allows me to work my job, which allows us to keep our lifestyle so I can keep her in the home. They really care about my mom. They're hardworking, and they're reliable.

June 20, 2019

By Anonymous_1931

I am a current client of this provider

They're very good to my husband and they're reliable. I trust them in our home. I think the management should be more involved and check to see how we're going.

May 31, 2019

By SHELLEY R

I am a past client of this provider

I thought the care was really good. They would assist my dad with dressing in the morning and the evening. We mostly had them for transfer safety issues. If my dad had a request, Right at Home did whatever they could do to accommodate them. For example, if my dad wanted a male caregiver, they did their best.

May 31, 2019

By Sandra B_11

I am a past client of this provider

My caregiver prepared meals for me, which made things much easier because I wasn't capable of doing things myself. They were reliable and my caregiver showed up on time. Also, they were experienced.

May 23, 2019

By Anonymous_971

I am a past client of this provider

The caregivers themselves were very nice. They were consistent. They got very confused about the billing and the hours. We had to step in to correct that, which is not what you want an elderly person to go through.

May 17, 2019

By David K_7

I am a past client of this provider

They removed some of the responsibility for having to schedule appointments. Since I don't live in Medford, it allowed my parents to have the quality of care they had before they were disabled. They could have trained their staff better.

April 24, 2019

By Tammy B_3

I am a current client of this provider

They only come in the evenings or for a couple of mornings. They could do better at communicating with me. They seem to be very caring. It is more than a job.

April 24, 2019

By Will W

I am a current client of this provider

The caregivers are here when they say they'll be here. The agency is very accommodating. They are here to do what's necessary and go the extra mile if needed.

April 12, 2019

By Anonymous_1771

I am a current client of this provider

I would like to see everything improved, like their organization, communication, and workers.

Provider Response

I’m sorry to hear that you were unhappy with our services. We work to find the best client caregiver fit based upon feedback from our clients and families. In the end, our clients choose the caregivers that are the best fit for them. Communication is key. We can only fix a problem if we know about it, and we’re happy to do so. If we can be of further assistance in helping you in any way, please don’t hesitate to call. Thank you for the opportunity to serve you and your loved one.

June 11, 2017

By The Bossy Daughter

I am a current client of this provider

They start out ok, but then they lose interest in long term clients and often no show for scheduled shifts without remorse or any sincere attempt to get it covered. Every week I get a call for at least 1 shift, sometimes more, that they just send no one for the shift. I have to rearrange my whole schedule to care for my mother much too frequently for how much we pay them per month. They have sent some great caregivers, but they also send some that clearly are not trained nor have any basic common sense with Alzheimer's care. It's been extremely rough all around with Right at Home and we are currently looking for a better option. I would highly recommend researching other options.

Provider Response

We're sorry you were unhappy with our services. This may have been a case where the setting was not the ideal solution for the client and family. In such a case, we encourage discussion with care managers that we partner with in the community to help problem solve the current care scenario. We had a meeting with you, agreed on a solution, fixed the problem, and you continued to use our services for many months. Eventually, we were not the best solution and we worked with you and our community partners to find a new care scenario. Just like our families, we want the best outcome possible for our clients. Thank you for the opportunity to serve you and your loved one.

September 27, 2016

By Wayne S077754

I am a current client of this provider

The people you have sent us are doing a tremendous job. Each and everyone of them is humble and energetic.

July 29, 2016

By Beverly M.

I am a current client of this provider

Very good care. Patty was very willing to help where needed and always cheerful. Other care persons were also helpful. Patty was special – she helped over and beyond what I expected. Very professional.

March 31, 2016

By Reviewer126279850

I am a current client of this provider

I am so impressed and happy with Gary, he is so good with Vito. I never tell Vito that Gary is coming because the first time I told him Gary was coming, he said he wasn't going and in fact he was going to tell him to leave but he didn't, he forgot when he arrived. Thank you.

March 30, 2016

By Tiffany Allen

I am a current client of this provider

Right at Home is great. Thank you!

December 30, 2015

By Reviewer35

I am a current client of this provider

There is not enough space to tell you about Jamie. Maybe love and caring. If 1/4 of your employees were 1/2 as good as Jamie is, you would have the market cornered. We have never in the past two years have a caretaker that has been 1/4 of her caring.

December 30, 2015

By Jean Hanson

I am a current client of this provider

I told Jackie I felt Deirdre was a very fine caretaker. She has been a big help to me and a morale booster as well. She's good at foreseeing things out, seeing what needs to be done and carrying through requested tasks. I think she'd be great at sharing her ideas with new employees as well as anyone else interested in continuing work with your organization.

December 30, 2015

By Carl Miller

I am a current client of this provider

Jackie is tops in my need of care a joy to have around. Thanks to “Right at Home”.

December 23, 2015

By Gloria Bloomberg

I am a current client of this provider

The caregivers are doing a great job. They do all I ask of them as well as just nice little visits with my mother-in law showing people care.

July 20, 2015

By Joyce114114550

I am a current client of this provider

All the people involved with Right at Home are conscientious, helpful, and reasonable. I would highly recommend them!

October 23, 2014

By kmvande57

I interviewed this provider

I have had the opportunity to watch this provider work with clients with care, compassion, patience and kindness. I have watched as they sat holding the hand of a Hospice client. On another occasion, I had the opportunity to watch them react to a client that needed to be hospitalized immediately. Their choices of care and their compassion shows in every facet of this providers assistance to their clients. Their caregivers are dependable, available to assist as well as good listeners. I would recommend this provider to any client in need of basic service to full services. They are my choice and I hope they will be yours as well.

April 24, 2014

By Steve & Charisse

I interviewed this provider

After interviewing some other providers, We knew Brook and her staff was for us. They are caring, considerate and helpful. They have gone the extra mile to meet our needs and we plan to continue to use them as our respite provider.
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About Right at Home Southern Oregon

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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Right at Home Southern Oregon

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