Right at Home Southern Oregon

Offers Home Care

104 Reviews

2017, 2020, 2021, 2022, 2023

749 Golf View Drive, Suite B

Medford

97504

Right at Home Southern Oregon

https://d13iq96prksfh0.cloudfront.net/cdn/photos/117784/730x450%23.jpeg

4.6 104

Marsha B_2 2023-02-08 They make my bed, vacuum, feed my birds, do cooking, gardening, and laundry. I like my caregivers. They are two different people. They are both outstanding. One is more of a cleaner and the other is more of a shopper. I am a current client of this provider

5 5 1

Lance G 2023-02-02 It would be very difficult without the help they provide. They work with me to get the help I need. I am a current client of this provider

5 5 1

Homer D 2023-01-11 They try to understand everything that I'm trying to get across. That is important. All of the folks are very cordial and understanding, and they take their time to understand what you're going through. I am a current client of this provider

5 5 1

Jerry D_7 2023-01-11 My dad will use the service more. We are relatively new to the service. Kirk is really responsive to any questions. I am a current client of this provider

5 3 1

Kember D 2022-12-20 The agency allowed me to go to work while the client was being treated. I like the agency to do what they say they will do. I am a current client of this provider

5 5 1

Richard P_20 2022-12-05 I met the caregiver right away and she was very impressive. She came by and made an impression on me. They seem to be good with everything that I have dealt with so far. I am a current client of this provider

5 5 1

Anonymous_6758 2022-12-05 It has been fairly impactful. It has been good. They could have more transparency in what they do during the visit. I am a current client of this provider

5 4 1

Sherry C_11 2022-11-11 My caregiver makes my life a lot easier. My provider helps me the most with meals. They could have a better accounting system; it is kind of confusing. They introduced me to a wonderful caregiver. I really appreciate that. I am a current client of this provider

5 4 1

Della M_1 2022-11-07 They provide assistance, and he requires a lot of help. I do not have to do it alone. I like that they have been very quick to respond. I am a current client of this provider

5 5 1

Anonymous_6590 2022-10-21 My caregivers listen to what I want and say. I like that they have sent knowledgeable caregivers. I am a current client of this provider

5 5 1

Joe L_18 2022-10-13 The caregiver helps me out. They provide good service. I am a current client of this provider

5 5 1

Katie J_1 2022-10-06 How they run the program there for Josh is great. They are great, caring, and professional to work with. I am a current client of this provider

5 5 1

Charlotte K_3 2022-09-15 They help me to get out and keep my mom company. I like that they're very easy to get a hold of. I am a current client of this provider

5 5 1

Harry R_2 2022-09-07 They have great staffing abilities. If it were not for my girls, I could not do anything. I like that they have the ability to staff my need. I am a current client of this provider

5 5 1

Fran R_4 2022-08-03 They have provided the care needed. They cook meals for her. The take good care of mom. I am a current client of this provider

5 5 1

Gina D_4 2022-07-13 They have helped me have peace of mind when I am gone. I like that they have been hands-on and accommodating. I am a current client of this provider

5 5 1

Jean Z_1 2022-07-06 They take care of my wife. So far, they've been very helpful. The caregiver gets along well with my wife. I am a current client of this provider

5 5 1

Charles W_17 2022-06-15 The most helpful has been everything about the service. I like Jamie the caregiver. I am a current client of this provider

5 5 1

Lillibet G 2022-05-05 It is more of a companionship. I like that they have communication. I am a current client of this provider

5 5 1

Deborah M_17 2022-04-22 The people that Right at Home has working for them are very loyal, and I get a sense that everything is fine and wonderful versus the other agency I had. Right at Home workers are loyal, caring, and very compassionate. I am a current client of this provider

5 5 1

Elbert B 2022-03-03 They've made my experience positive by providing us a caregiver who we are comfortable with. I like Right at Home because they're flexible. I am a current client of this provider

5 4 1

Kenneth K_6 2022-02-02 She helped me keep my house nice and tidy as well as provide meals and hygiene. She is just perfect. The girl I have is on time, she helps me immensely. I am a current client of this provider

5 5 1

Leann L_1 2022-01-12 He is not too receptive of the services sometimes. He has dementia and sometimes it is not so easy for us. I'm glad she is coming because she does take care of the pill and ordering. I don't have much contact with them, my husband gets the services. They handle the pills for him. The caregiver comes in and takes care of what we need. I am a current client of this provider

5 4 1

Courtney C_1 2022-01-12 They gave me a lot of help when I needed it. I would recommend them because they were great and they did excellent work. I am a past client of this provider

5 5 1

Jason W_2 2021-12-03 They helped my mom with everything. They were just helpful and caring, but the caregiver put in a lot of effort for my mother. I am a past client of this provider

5 5 1

Nora B_1 2021-12-03 They should continue providing the service that we needed. The service was professional and caring. I am a past client of this provider

5 4 1

Anonymous_5391 2021-11-15 It is less stressful now I have them to help me. They have good communications. The aide is reliable and helpful. I am a current client of this provider

5 5 1

Jane & Lloyd R 2021-11-15 They were very good, and they offered several times to help with prescriptions. They were very prompt to meet our needs. I am a past client of this provider

5 5 1

Kathy F_15 2021-11-05 They know my mom and they talk about her with concern and with an understanding of her. I like their flexibility, kindness and they are always so positive on the phone. They work above and beyond to get things done. I am a current client of this provider

5 5 1

Marilyn S_15 2021-11-03 He likes having someone there and by being attentive and making sure he is drinking his water and getting him out of the house. I like that they have really nice people that are working for them. I like the people that are taking care of my father and they are dependable. I am a current client of this provider

5 5 1

Margery E 2021-10-11 Our current caregiver who has been with us for over 3 years is the absolute best. She is compassionate, caring, highly trained and educated about all aspects of caregiving. She is able to communicate with my Mom in a way that she can comprehend and feel comfortable. I feel completely satisfied in knowing that my Mom is well cared for so that I am able to get the work and errands I need to do completed. I am so happy that my Mom's caregiver can provide the level of expertise needed to provide a comfortable, loving and safe atmosphere. This wouldn't have happened without Right at Home listening to what I needed and sending the right person to meet my Mom's needs. I am a current client of this provider

5 5 1

Deborah W_10 2021-10-07 I can't think of anything that would make my life easier. They could have a greater impact if they came twice a week but I'm happy to have the time that I have. You always talk to a person. They call you if there will be a change in schedule and they try to accommodate you. I am a current client of this provider

5 5 1

Nancy S_40 2021-10-05 My caregiver stays on top of everything to take care of me. She is very understanding and professional in her care. I would recommend them, but I do have a problem that some of them don't understand English. Trying to explain things to them is nearly impossible. I am a current client of this provider

5 4 1

Anonymous_5231 2021-09-07 My dad has Alzheimer's so when the caregivers are there, it's really nice. I really like the staff they have. I am a current client of this provider

5 5 1

Andrew H_5 2021-08-19 On the days that they are here, it gives me a chance to go shopping and do the things I need to do. I like the people they send out to help. The caregivers are genuinely concerned about the people they help. They understand my concerns such as being immunized and wearing a mask. They're receptive to those concerns. I am a current client of this provider

5 5 1

Perry G_2 2021-08-06 I worried less because of the services. They were able to give us a hand to help with my mother. I am a past client of this provider

5 4 1

Lance B_4 2021-08-05 They are very helpful making things more clean and nice. They have been very helpful and they have been working around with our schedules. I am a past client of this provider

5 4 1

Debbie S_15 2021-07-16 They made sure to always respond and they were all super nice. I liked how they were always responsive and mostly came when they said they were going to come. I am a past client of this provider

5 5 1

Ronald D_3 2021-07-08 They have helped me by bathing me. I like that they have been good to me. I am a current client of this provider

5 5 1

Anonymous_5048 2021-07-08 They give me transportation. I have recommended it. They are very helpful. I am a current client of this provider

5 5 1

Jay J_3 2021-06-23 They've helped us with laundry. They're getting together a new caregiver for me. I am a current client of this provider

5 5 1

Dave R_5 2021-06-15 It's a difficult situation and they did the best that they could. I would recommend them. They were very proactive in making sure that everything got done. I am a current client of this provider

5 4 1

Leslie R 2021-05-18 They are very aware of my needs and that are always willing to fit my needs in the schedule I need. I like that my caregiver is very attentive. I am a current client of this provider

5 5 1

Anonymous_4780 2021-05-18 I felt maybe it was a little pricey since I was sleeping most of the time. My daughters encouraged me to have someone here for two days after I got home just in case. I didn't have that much contact with them. I was sleeping a lot and one was there over night. It was good. I am a past client of this provider

5 4 1

Jene F 2021-05-10 It has helped me to do things I can't do on my own. They do everything possible to make sure someone is working with me on a everyday basis. I am a current client of this provider

5 5 1

Christine M_9 2021-05-10 They should give me all my hours. They need to have better training for their caregivers. I am a current client of this provider

5 3 1

Anonymous_4697 2021-04-28 They can teach them to think outside the box. Some caregivers were good. Others were not. I had the feeling that they needed more training. I wish they were more proactive. Once in awhile there would be someone who would make an effort to have more of a connection. I am a past client of this provider

5 3 1

Debbie W_9 2021-04-07 They fill the void of what he needs and what we can provide to the client. We have a personal relationship with our caregivers and they are easy to work with. I am a current client of this provider

5 4 1

Deborah M_13 2021-04-07 I was more tired when the caregivers left than when they got there. It was a lot of work for me. It was horrible. I would never recommended them. They need to screen their people more and give them more training. I am a past client of this provider

5 1 1

Anonymous_3282 2021-03-12 They do meal preparation. They are very responsive. I am a current client of this provider

5 5 1

Allison C_2 2021-03-08 They are walking her dog for her every morning. Three days a week they come in for an extended time to help her with her bathing and doing her laundry. They are consistent and they come when they say they would come. They are also kind. I am a current client of this provider

5 5 1

Sharon D_16 2021-02-23 He longed for company. Both of those men provided that. I requested a man. He had two men that took good care of him. I am a past client of this provider

5 5 1

Jamey R 2021-02-09 They work with me and check in on me. They help by being adaptable. You can get in touch with them and they will listen to you. They are easy to work with and flexible. I am a current client of this provider

5 5 1

Jerrye W 2021-02-09 They have treated her as a queen. They are incredibly reliable and they hire good people. I am a current client of this provider

5 5 1

Anonymous_4442 2021-01-18 They did great with answering my needs. That was the most helpful. The caregiver that came here was good to me. I am a past client of this provider

5 4 1

Barbara G_41 2021-01-07 I can't clip my own toenails. That makes it easier. They're dependable. I am a current client of this provider

5 5 1

Timothy M_3 2020-12-21 They have helped me with organizing. I like that they have prompt service. I am a current client of this provider

5 5 1

Janet G_11 2020-12-14 Everything was positive. I wish they were still coming around. I liked that the caregivers that they provided were fantastic. I am a past client of this provider

5 5 1

Lynne A_1 2020-12-07 They helped me by taking care of mom. They would get her into the shower and do light cleaning. Some of the people that they sent were not good. They were late and would leave early and not reliable. I am a past client of this provider

5 4 1

Edward S_11 2020-12-07 It was very helpful. I was pretty much the only caregiver from the first of April until about six weeks ago. I had no break, but with Right at Home I was able to take a nap. The young lady that provided the care really came across as extremely caring. She had a real nice attitude. I am a past client of this provider

5 5 1

Linda T_17 2020-11-24 They provide good caregivers. They have never left me without a caregiver. Their caregivers are very flexible, caring, and we have had the same one's for over a year. I am a current client of this provider

5 5 1

Regina J 2020-11-16 I have somebody that comes once a week. They help clean my house. They quickly solve the problems you have. I am a current client of this provider

5 5 1

Brian C_5 2020-11-10 They freed me up to go run errands. I already recommended them. They are easy to work with. I am a current client of this provider

5 5 1

Katherine N_2 2020-10-28 I have noticed the caregivers are nice. I like that I can trust them. I couldn't live alone without them. I like their caretakers. I am a current client of this provider

5 5 1

Gloria A_4 2020-10-20 The caregiver tries to help her get up and exercise. She is bedridden so the services are necessary. The company seems like they have better quality caregivers than others. I am a current client of this provider

5 5 1

Michelle W_3 2020-10-20 If I did not have them, I couldn't do it. They are the first company to work with, and they have given us the care we needed. I am a current client of this provider

5 5 1

Tom O_1 2020-10-08 They would sit and watch television with him. They were nice, caring people. The people that they sent over were wonderful, and they loved everyone that was there! I am a past client of this provider

5 5 1

Carol L_16 2020-03-19 The caregivers take responsibility and keep an eye on what's going on. I would definitely recommend them. I have really enjoyed all of the caregivers but one. They are friendly and have the energy and willingness to see and do. They don't have to be told what to do. I am a current client of this provider

5 4 1

John F_11 2020-02-20 It frees my wife up to do things she needs to do while the caregiver takes care of me. They send good caregivers to take care of me. I am a current client of this provider

5 5 1

Gloria T_3 2020-02-10 They give me time to have free time to myself, and I am able to go out to shop. I really like the caregivers that they send us. I am a current client of this provider

5 5 1

Anonymous_3072 2020-01-27 Most of the things that they wanted her to do she couldn't remember after they left due to her short-term memory loss, so it makes it null and void. They could have returned my phone calls when I made them. I am a past client of this provider

5 3 1

Ernest R_1 2020-01-24 They could have more flexibility on their driving policy. All the caregivers are nice and easy to talk to. They need people that are better trained in diabetes. I am a current client of this provider

5 3 1

Sonja J 2020-01-20 They are always reliable, and they help with showering. I like the relationships they developed with my mom. I am a current client of this provider

5 5 1

Anonymous_2947 2019-12-19 They help me take care of my wife. They could lower their rates. I'm pretty satisfied with them, otherwise I wouldn't be with them. I am a current client of this provider

5 4 1

Nancy M_31 2019-12-16 I have been pleased with being able to go shopping and having their help in doing that. They help me with lifting heavy things. I had a hard time finding someone who could come once a week to work with what I need and be able to help me. I am a current client of this provider

5 4 1

Erin O_1 2019-12-10 The gals that came are dependable, and they show up. We know that they're going to give good care to Ann. Some of the people they sent out were sketchy-looking. For the elderly, that makes them nervous. I am a current client of this provider

5 5 1

Deena H 2019-11-15 They cooked and cleaned for me. One caregiver walked in my home while I was asleep. I am a past client of this provider

5 4 1

Andrea B_8 2019-10-29 They should make sure that the younger people are more dedicated for the job. They shouldn't skip steps so that their clients don't have to tell them what to do every day, especially if they are in ill health and have communication problems. They could maybe match me with the provider a little better. I am a current client of this provider

5 3 1

Roberta V 2019-09-24 I just think he really didn't need the services as much as we anticipated. They are flexible. They are a very professional staff. They are caring. I am a past client of this provider

5 4 1

Sandy H_4 2019-09-12 They sent the perfect people to help. I like their quick responses. I am a current client of this provider

5 5 1

Jennifer S_10 2019-08-28 They helped her with her showers and were very kind to her. Their billing could have been improved because I do not feel they tracked the charges properly. I am a past client of this provider

5 4 1

Anonymous_2181 2019-07-26 They are being available when I need them. The people here are very nice, and it's a very nice organization. I am a current client of this provider

5 5 1

Pam H_2 2019-07-17 My caregiver is a lifesaver. She makes my life so much easier. I love the lady that works for my mother. I am a current client of this provider

5 5 1

Jeff S_5 2019-06-27 In a way, it's almost more of an impact on me because I'm the one who's the primary care for her, and I was doing it myself before we got Right at Home. I can trust them. It allows me to work my job, which allows us to keep our lifestyle so I can keep her in the home. They really care about my mom. They're hardworking, and they're reliable. I am a current client of this provider

5 5 1

Anonymous_1931 2019-06-20 They're very good to my husband and they're reliable. I trust them in our home. I think the management should be more involved and check to see how we're going. I am a current client of this provider

5 5 1

SHELLEY R 2019-05-31 I thought the care was really good. They would assist my dad with dressing in the morning and the evening. We mostly had them for transfer safety issues. If my dad had a request, Right at Home did whatever they could do to accommodate them. For example, if my dad wanted a male caregiver, they did their best. I am a past client of this provider

5 5 1

Sandra B_11 2019-05-31 My caregiver prepared meals for me, which made things much easier because I wasn't capable of doing things myself. They were reliable and my caregiver showed up on time. Also, they were experienced. I am a past client of this provider

5 5 1

Anonymous_971 2019-05-23 The caregivers themselves were very nice. They were consistent. They got very confused about the billing and the hours. We had to step in to correct that, which is not what you want an elderly person to go through. I am a past client of this provider

5 4 1

David K_7 2019-05-17 They removed some of the responsibility for having to schedule appointments. Since I don't live in Medford, it allowed my parents to have the quality of care they had before they were disabled. They could have trained their staff better. I am a past client of this provider

5 5 1

Tammy B_3 2019-04-24 They only come in the evenings or for a couple of mornings. They could do better at communicating with me. They seem to be very caring. It is more than a job. I am a current client of this provider

5 5 1

Will W 2019-04-24 The caregivers are here when they say they'll be here. The agency is very accommodating. They are here to do what's necessary and go the extra mile if needed. I am a current client of this provider

5 5 1

Anonymous_1771 2019-04-12 I would like to see everything improved, like their organization, communication, and workers. I am a current client of this provider

5 1 1

The Bossy Daughter 2017-06-11 They start out ok, but then they lose interest in long term clients and often no show for scheduled shifts without remorse or any sincere attempt to get it covered. Every week I get a call for at least 1 shift, sometimes more, that they just send no one for the shift. I have to rearrange my whole schedule to care for my mother much too frequently for how much we pay them per month. They have sent some great caregivers, but they also send some that clearly are not trained nor have any basic common sense with Alzheimer's care. It's been extremely rough all around with Right at Home and we are currently looking for a better option. I would highly recommend researching other options. I am a current client of this provider

5 2 1

Wayne S077754 2016-09-27 The people you have sent us are doing a tremendous job. Each and everyone of them is humble and energetic. I am a current client of this provider

5 5 1

Beverly M. 2016-07-29 Very good care. Patty was very willing to help where needed and always cheerful. Other care persons were also helpful. Patty was special – she helped over and beyond what I expected. Very professional. I am a current client of this provider

5 5 1

Reviewer126279850 2016-03-31 I am so impressed and happy with Gary, he is so good with Vito. I never tell Vito that Gary is coming because the first time I told him Gary was coming, he said he wasn't going and in fact he was going to tell him to leave but he didn't, he forgot when he arrived. Thank you. I am a current client of this provider

5 5 1

Tiffany Allen 2016-03-30 Right at Home is great. Thank you! I am a current client of this provider

5 5 1

Reviewer35 2015-12-30 There is not enough space to tell you about Jamie. Maybe love and caring. If 1/4 of your employees were 1/2 as good as Jamie is, you would have the market cornered. We have never in the past two years have a caretaker that has been 1/4 of her caring. I am a current client of this provider

5 5 1

Jean Hanson 2015-12-30 I told Jackie I felt Deirdre was a very fine caretaker. She has been a big help to me and a morale booster as well. She's good at foreseeing things out, seeing what needs to be done and carrying through requested tasks. I think she'd be great at sharing her ideas with new employees as well as anyone else interested in continuing work with your organization. I am a current client of this provider

5 5 1

Carl Miller 2015-12-30 Jackie is tops in my need of care a joy to have around. Thanks to “Right at Home”. I am a current client of this provider

5 5 1

Gloria Bloomberg 2015-12-23 The caregivers are doing a great job. They do all I ask of them as well as just nice little visits with my mother-in law showing people care. I am a current client of this provider

5 5 1

Joyce114114550 2015-07-20 All the people involved with Right at Home are conscientious, helpful, and reasonable. I would highly recommend them! I am a current client of this provider

5 4 1

kmvande57 2014-10-23 I have had the opportunity to watch this provider work with clients with care, compassion, patience and kindness. I have watched as they sat holding the hand of a Hospice client. On another occasion, I had the opportunity to watch them react to a client that needed to be hospitalized immediately. Their choices of care and their compassion shows in every facet of this providers assistance to their clients. Their caregivers are dependable, available to assist as well as good listeners. I would recommend this provider to any client in need of basic service to full services. They are my choice and I hope they will be yours as well. I interviewed this provider

5 5 1

Steve & Charisse 2014-04-24 After interviewing some other providers, We knew Brook and her staff was for us. They are caring, considerate and helpful. They have gone the extra mile to meet our needs and we plan to continue to use them as our respite provider. I interviewed this provider

5 5 1

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Right at Home Southern Oregon (541) 527-8397

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Reviews of Right at Home Southern Oregon

104 Reviews Write a review

Home Care Reviews for Right at Home Southern Oregon

February 08, 2023

By Marsha B_2

I am a current client of this provider

They make my bed, vacuum, feed my birds, do cooking, gardening, and laundry. I like my caregivers. They are two different people. They are both outstanding. One is more of a cleaner and the other is more of a shopper.

February 02, 2023

By Lance G

I am a current client of this provider

It would be very difficult without the help they provide. They work with me to get the help I need.

January 11, 2023

By Homer D

I am a current client of this provider

They try to understand everything that I'm trying to get across. That is important. All of the folks are very cordial and understanding, and they take their time to understand what you're going through.

January 11, 2023

By Jerry D_7

I am a current client of this provider

My dad will use the service more. We are relatively new to the service. Kirk is really responsive to any questions.

December 20, 2022

By Kember D

I am a current client of this provider

The agency allowed me to go to work while the client was being treated. I like the agency to do what they say they will do.

December 05, 2022

By Richard P_20

I am a current client of this provider

I met the caregiver right away and she was very impressive. She came by and made an impression on me. They seem to be good with everything that I have dealt with so far.

December 05, 2022

By Anonymous_6758

I am a current client of this provider

It has been fairly impactful. It has been good. They could have more transparency in what they do during the visit.

November 11, 2022

By Sherry C_11

I am a current client of this provider

My caregiver makes my life a lot easier. My provider helps me the most with meals. They could have a better accounting system; it is kind of confusing. They introduced me to a wonderful caregiver. I really appreciate that.

November 07, 2022

By Della M_1

I am a current client of this provider

They provide assistance, and he requires a lot of help. I do not have to do it alone. I like that they have been very quick to respond.

October 21, 2022

By Anonymous_6590

I am a current client of this provider

My caregivers listen to what I want and say. I like that they have sent knowledgeable caregivers.

October 13, 2022

By Joe L_18

I am a current client of this provider

The caregiver helps me out. They provide good service.

October 06, 2022

By Katie J_1

I am a current client of this provider

How they run the program there for Josh is great. They are great, caring, and professional to work with.

September 15, 2022

By Charlotte K_3

I am a current client of this provider

They help me to get out and keep my mom company. I like that they're very easy to get a hold of.

September 07, 2022

By Harry R_2

I am a current client of this provider

They have great staffing abilities. If it were not for my girls, I could not do anything. I like that they have the ability to staff my need.

August 03, 2022

By Fran R_4

I am a current client of this provider

They have provided the care needed. They cook meals for her. The take good care of mom.

July 13, 2022

By Gina D_4

I am a current client of this provider

They have helped me have peace of mind when I am gone. I like that they have been hands-on and accommodating.

July 06, 2022

By Jean Z_1

I am a current client of this provider

They take care of my wife. So far, they've been very helpful. The caregiver gets along well with my wife.

June 15, 2022

By Charles W_17

I am a current client of this provider

The most helpful has been everything about the service. I like Jamie the caregiver.

May 05, 2022

By Lillibet G

I am a current client of this provider

It is more of a companionship. I like that they have communication.

April 22, 2022

By Deborah M_17

I am a current client of this provider

The people that Right at Home has working for them are very loyal, and I get a sense that everything is fine and wonderful versus the other agency I had. Right at Home workers are loyal, caring, and very compassionate.

March 03, 2022

By Elbert B

I am a current client of this provider

They've made my experience positive by providing us a caregiver who we are comfortable with. I like Right at Home because they're flexible.

February 02, 2022

By Kenneth K_6

I am a current client of this provider

She helped me keep my house nice and tidy as well as provide meals and hygiene. She is just perfect. The girl I have is on time, she helps me immensely.

January 12, 2022

By Leann L_1

I am a current client of this provider

He is not too receptive of the services sometimes. He has dementia and sometimes it is not so easy for us. I'm glad she is coming because she does take care of the pill and ordering. I don't have much contact with them, my husband gets the services. They handle the pills for him. The caregiver comes in and takes care of what we need.

January 12, 2022

By Courtney C_1

I am a past client of this provider

They gave me a lot of help when I needed it. I would recommend them because they were great and they did excellent work.

December 03, 2021

By Jason W_2

I am a past client of this provider

They helped my mom with everything. They were just helpful and caring, but the caregiver put in a lot of effort for my mother.

December 03, 2021

By Nora B_1

I am a past client of this provider

They should continue providing the service that we needed. The service was professional and caring.

November 15, 2021

By Anonymous_5391

I am a current client of this provider

It is less stressful now I have them to help me. They have good communications. The aide is reliable and helpful.

November 15, 2021

By Jane & Lloyd R

I am a past client of this provider

They were very good, and they offered several times to help with prescriptions. They were very prompt to meet our needs.

November 05, 2021

By Kathy F_15

I am a current client of this provider

They know my mom and they talk about her with concern and with an understanding of her. I like their flexibility, kindness and they are always so positive on the phone. They work above and beyond to get things done.

November 03, 2021

By Marilyn S_15

I am a current client of this provider

He likes having someone there and by being attentive and making sure he is drinking his water and getting him out of the house. I like that they have really nice people that are working for them. I like the people that are taking care of my father and they are dependable.

October 11, 2021

By Margery E

I am a current client of this provider

Our current caregiver who has been with us for over 3 years is the absolute best. She is compassionate, caring, highly trained and educated about all aspects of caregiving. She is able to communicate with my Mom in a way that she can comprehend and feel comfortable. I feel completely satisfied in knowing that my Mom is well cared for so that I am able to get the work and errands I need to do completed. I am so happy that my Mom's caregiver can provide the level of expertise needed to provide a comfortable, loving and safe atmosphere. This wouldn't have happened without Right at Home listening to what I needed and sending the right person to meet my Mom's needs.

October 07, 2021

By Deborah W_10

I am a current client of this provider

I can't think of anything that would make my life easier. They could have a greater impact if they came twice a week but I'm happy to have the time that I have. You always talk to a person. They call you if there will be a change in schedule and they try to accommodate you.

October 05, 2021

By Nancy S_40

I am a current client of this provider

My caregiver stays on top of everything to take care of me. She is very understanding and professional in her care. I would recommend them, but I do have a problem that some of them don't understand English. Trying to explain things to them is nearly impossible.

September 07, 2021

By Anonymous_5231

I am a current client of this provider

My dad has Alzheimer's so when the caregivers are there, it's really nice. I really like the staff they have.

August 19, 2021

By Andrew H_5

I am a current client of this provider

On the days that they are here, it gives me a chance to go shopping and do the things I need to do. I like the people they send out to help. The caregivers are genuinely concerned about the people they help. They understand my concerns such as being immunized and wearing a mask. They're receptive to those concerns.

August 06, 2021

By Perry G_2

I am a past client of this provider

I worried less because of the services. They were able to give us a hand to help with my mother.

August 05, 2021

By Lance B_4

I am a past client of this provider

They are very helpful making things more clean and nice. They have been very helpful and they have been working around with our schedules.

July 16, 2021

By Debbie S_15

I am a past client of this provider

They made sure to always respond and they were all super nice. I liked how they were always responsive and mostly came when they said they were going to come.

July 08, 2021

By Ronald D_3

I am a current client of this provider

They have helped me by bathing me. I like that they have been good to me.

July 08, 2021

By Anonymous_5048

I am a current client of this provider

They give me transportation. I have recommended it. They are very helpful.

June 23, 2021

By Jay J_3

I am a current client of this provider

They've helped us with laundry. They're getting together a new caregiver for me.

June 15, 2021

By Dave R_5

I am a current client of this provider

It's a difficult situation and they did the best that they could. I would recommend them. They were very proactive in making sure that everything got done.

May 18, 2021

By Leslie R

I am a current client of this provider

They are very aware of my needs and that are always willing to fit my needs in the schedule I need. I like that my caregiver is very attentive.

May 18, 2021

By Anonymous_4780

I am a past client of this provider

I felt maybe it was a little pricey since I was sleeping most of the time. My daughters encouraged me to have someone here for two days after I got home just in case. I didn't have that much contact with them. I was sleeping a lot and one was there over night. It was good.

May 10, 2021

By Jene F

I am a current client of this provider

It has helped me to do things I can't do on my own. They do everything possible to make sure someone is working with me on a everyday basis.

May 10, 2021

By Christine M_9

I am a current client of this provider

They should give me all my hours. They need to have better training for their caregivers.

April 28, 2021

By Anonymous_4697

I am a past client of this provider

They can teach them to think outside the box. Some caregivers were good. Others were not. I had the feeling that they needed more training. I wish they were more proactive. Once in awhile there would be someone who would make an effort to have more of a connection.

April 07, 2021

By Debbie W_9

I am a current client of this provider

They fill the void of what he needs and what we can provide to the client. We have a personal relationship with our caregivers and they are easy to work with.

April 07, 2021

By Deborah M_13

I am a past client of this provider

I was more tired when the caregivers left than when they got there. It was a lot of work for me. It was horrible. I would never recommended them. They need to screen their people more and give them more training.

Provider Response

Thank you for taking the time to leave your thoughts. We regret that your experience did not match up to the standards we consistently provide to our clients. We employ industry-exceeding training for all Care Givers: monthly trainings, orientations, medication administration courses, and trainings specific to clients’ needs. We also ask our clients for feedback on their caregivers so we can provide a customized caregiver match that works for our clients. We value input from former clients very much since you can provide insights we might miss. We always welcome constructive criticism to inform us on how we can provide better service. I thank you for your honesty and giving me the opportunity to speak with all management staff to guarantee this won’t be repeated going forward. We would be happy to discuss your concerns further in an effort to continually improve the services we provide, please give us a call. Thank you again for bringing this to my attention. Brooke, Owner

March 12, 2021

By Anonymous_3282

I am a current client of this provider

They do meal preparation. They are very responsive.

March 08, 2021

By Allison C_2

I am a current client of this provider

They are walking her dog for her every morning. Three days a week they come in for an extended time to help her with her bathing and doing her laundry. They are consistent and they come when they say they would come. They are also kind.

February 23, 2021

By Sharon D_16

I am a past client of this provider

He longed for company. Both of those men provided that. I requested a man. He had two men that took good care of him.

February 09, 2021

By Jamey R

I am a current client of this provider

They work with me and check in on me. They help by being adaptable. You can get in touch with them and they will listen to you. They are easy to work with and flexible.

February 09, 2021

By Jerrye W

I am a current client of this provider

They have treated her as a queen. They are incredibly reliable and they hire good people.

January 18, 2021

By Anonymous_4442

I am a past client of this provider

They did great with answering my needs. That was the most helpful. The caregiver that came here was good to me.

January 07, 2021

By Barbara G_41

I am a current client of this provider

I can't clip my own toenails. That makes it easier. They're dependable.

December 21, 2020

By Timothy M_3

I am a current client of this provider

They have helped me with organizing. I like that they have prompt service.

December 14, 2020

By Janet G_11

I am a past client of this provider

Everything was positive. I wish they were still coming around. I liked that the caregivers that they provided were fantastic.

December 07, 2020

By Lynne A_1

I am a past client of this provider

They helped me by taking care of mom. They would get her into the shower and do light cleaning. Some of the people that they sent were not good. They were late and would leave early and not reliable.

December 07, 2020

By Edward S_11

I am a past client of this provider

It was very helpful. I was pretty much the only caregiver from the first of April until about six weeks ago. I had no break, but with Right at Home I was able to take a nap. The young lady that provided the care really came across as extremely caring. She had a real nice attitude.

November 24, 2020

By Linda T_17

I am a current client of this provider

They provide good caregivers. They have never left me without a caregiver. Their caregivers are very flexible, caring, and we have had the same one's for over a year.

November 16, 2020

By Regina J

I am a current client of this provider

I have somebody that comes once a week. They help clean my house. They quickly solve the problems you have.

November 10, 2020

By Brian C_5

I am a current client of this provider

They freed me up to go run errands. I already recommended them. They are easy to work with.

October 28, 2020

By Katherine N_2

I am a current client of this provider

I have noticed the caregivers are nice. I like that I can trust them. I couldn't live alone without them. I like their caretakers.

October 20, 2020

By Gloria A_4

I am a current client of this provider

The caregiver tries to help her get up and exercise. She is bedridden so the services are necessary. The company seems like they have better quality caregivers than others.

October 20, 2020

By Michelle W_3

I am a current client of this provider

If I did not have them, I couldn't do it. They are the first company to work with, and they have given us the care we needed.

October 08, 2020

By Tom O_1

I am a past client of this provider

They would sit and watch television with him. They were nice, caring people. The people that they sent over were wonderful, and they loved everyone that was there!

March 19, 2020

By Carol L_16

I am a current client of this provider

The caregivers take responsibility and keep an eye on what's going on. I would definitely recommend them. I have really enjoyed all of the caregivers but one. They are friendly and have the energy and willingness to see and do. They don't have to be told what to do.

February 20, 2020

By John F_11

I am a current client of this provider

It frees my wife up to do things she needs to do while the caregiver takes care of me. They send good caregivers to take care of me.

February 10, 2020

By Gloria T_3

I am a current client of this provider

They give me time to have free time to myself, and I am able to go out to shop. I really like the caregivers that they send us.

January 27, 2020

By Anonymous_3072

I am a past client of this provider

Most of the things that they wanted her to do she couldn't remember after they left due to her short-term memory loss, so it makes it null and void. They could have returned my phone calls when I made them.

January 24, 2020

By Ernest R_1

I am a current client of this provider

They could have more flexibility on their driving policy. All the caregivers are nice and easy to talk to. They need people that are better trained in diabetes.

January 20, 2020

By Sonja J

I am a current client of this provider

They are always reliable, and they help with showering. I like the relationships they developed with my mom.

December 19, 2019

By Anonymous_2947

I am a current client of this provider

They help me take care of my wife. They could lower their rates. I'm pretty satisfied with them, otherwise I wouldn't be with them.

December 16, 2019

By Nancy M_31

I am a current client of this provider

I have been pleased with being able to go shopping and having their help in doing that. They help me with lifting heavy things. I had a hard time finding someone who could come once a week to work with what I need and be able to help me.

December 10, 2019

By Erin O_1

I am a current client of this provider

The gals that came are dependable, and they show up. We know that they're going to give good care to Ann. Some of the people they sent out were sketchy-looking. For the elderly, that makes them nervous.

November 15, 2019

By Deena H

I am a past client of this provider

They cooked and cleaned for me. One caregiver walked in my home while I was asleep.

October 29, 2019

By Andrea B_8

I am a current client of this provider

They should make sure that the younger people are more dedicated for the job. They shouldn't skip steps so that their clients don't have to tell them what to do every day, especially if they are in ill health and have communication problems. They could maybe match me with the provider a little better.

September 24, 2019

By Roberta V

I am a past client of this provider

I just think he really didn't need the services as much as we anticipated. They are flexible. They are a very professional staff. They are caring.

September 12, 2019

By Sandy H_4

I am a current client of this provider

They sent the perfect people to help. I like their quick responses.

August 28, 2019

By Jennifer S_10

I am a past client of this provider

They helped her with her showers and were very kind to her. Their billing could have been improved because I do not feel they tracked the charges properly.

July 26, 2019

By Anonymous_2181

I am a current client of this provider

They are being available when I need them. The people here are very nice, and it's a very nice organization.

July 17, 2019

By Pam H_2

I am a current client of this provider

My caregiver is a lifesaver. She makes my life so much easier. I love the lady that works for my mother.

June 27, 2019

By Jeff S_5

I am a current client of this provider

In a way, it's almost more of an impact on me because I'm the one who's the primary care for her, and I was doing it myself before we got Right at Home. I can trust them. It allows me to work my job, which allows us to keep our lifestyle so I can keep her in the home. They really care about my mom. They're hardworking, and they're reliable.

June 20, 2019

By Anonymous_1931

I am a current client of this provider

They're very good to my husband and they're reliable. I trust them in our home. I think the management should be more involved and check to see how we're going.

May 31, 2019

By SHELLEY R

I am a past client of this provider

I thought the care was really good. They would assist my dad with dressing in the morning and the evening. We mostly had them for transfer safety issues. If my dad had a request, Right at Home did whatever they could do to accommodate them. For example, if my dad wanted a male caregiver, they did their best.

May 31, 2019

By Sandra B_11

I am a past client of this provider

My caregiver prepared meals for me, which made things much easier because I wasn't capable of doing things myself. They were reliable and my caregiver showed up on time. Also, they were experienced.

May 23, 2019

By Anonymous_971

I am a past client of this provider

The caregivers themselves were very nice. They were consistent. They got very confused about the billing and the hours. We had to step in to correct that, which is not what you want an elderly person to go through.

May 17, 2019

By David K_7

I am a past client of this provider

They removed some of the responsibility for having to schedule appointments. Since I don't live in Medford, it allowed my parents to have the quality of care they had before they were disabled. They could have trained their staff better.

April 24, 2019

By Tammy B_3

I am a current client of this provider

They only come in the evenings or for a couple of mornings. They could do better at communicating with me. They seem to be very caring. It is more than a job.

April 24, 2019

By Will W

I am a current client of this provider

The caregivers are here when they say they'll be here. The agency is very accommodating. They are here to do what's necessary and go the extra mile if needed.

April 12, 2019

By Anonymous_1771

I am a current client of this provider

I would like to see everything improved, like their organization, communication, and workers.

Provider Response

I’m sorry to hear that you were unhappy with our services. We work to find the best client caregiver fit based upon feedback from our clients and families. In the end, our clients choose the caregivers that are the best fit for them. Communication is key. We can only fix a problem if we know about it, and we’re happy to do so. If we can be of further assistance in helping you in any way, please don’t hesitate to call. Thank you for the opportunity to serve you and your loved one.

June 11, 2017

By The Bossy Daughter

I am a current client of this provider

They start out ok, but then they lose interest in long term clients and often no show for scheduled shifts without remorse or any sincere attempt to get it covered. Every week I get a call for at least 1 shift, sometimes more, that they just send no one for the shift. I have to rearrange my whole schedule to care for my mother much too frequently for how much we pay them per month. They have sent some great caregivers, but they also send some that clearly are not trained nor have any basic common sense with Alzheimer's care. It's been extremely rough all around with Right at Home and we are currently looking for a better option. I would highly recommend researching other options.

Provider Response

We're sorry you were unhappy with our services. This may have been a case where the setting was not the ideal solution for the client and family. In such a case, we encourage discussion with care managers that we partner with in the community to help problem solve the current care scenario. We had a meeting with you, agreed on a solution, fixed the problem, and you continued to use our services for many months. Eventually, we were not the best solution and we worked with you and our community partners to find a new care scenario. Just like our families, we want the best outcome possible for our clients. Thank you for the opportunity to serve you and your loved one.

September 27, 2016

By Wayne S077754

I am a current client of this provider

The people you have sent us are doing a tremendous job. Each and everyone of them is humble and energetic.

July 29, 2016

By Beverly M.

I am a current client of this provider

Very good care. Patty was very willing to help where needed and always cheerful. Other care persons were also helpful. Patty was special – she helped over and beyond what I expected. Very professional.

March 31, 2016

By Reviewer126279850

I am a current client of this provider

I am so impressed and happy with Gary, he is so good with Vito. I never tell Vito that Gary is coming because the first time I told him Gary was coming, he said he wasn't going and in fact he was going to tell him to leave but he didn't, he forgot when he arrived. Thank you.

March 30, 2016

By Tiffany Allen

I am a current client of this provider

Right at Home is great. Thank you!

December 30, 2015

By Reviewer35

I am a current client of this provider

There is not enough space to tell you about Jamie. Maybe love and caring. If 1/4 of your employees were 1/2 as good as Jamie is, you would have the market cornered. We have never in the past two years have a caretaker that has been 1/4 of her caring.

December 30, 2015

By Jean Hanson

I am a current client of this provider

I told Jackie I felt Deirdre was a very fine caretaker. She has been a big help to me and a morale booster as well. She's good at foreseeing things out, seeing what needs to be done and carrying through requested tasks. I think she'd be great at sharing her ideas with new employees as well as anyone else interested in continuing work with your organization.

December 30, 2015

By Carl Miller

I am a current client of this provider

Jackie is tops in my need of care a joy to have around. Thanks to “Right at Home”.

December 23, 2015

By Gloria Bloomberg

I am a current client of this provider

The caregivers are doing a great job. They do all I ask of them as well as just nice little visits with my mother-in law showing people care.

July 20, 2015

By Joyce114114550

I am a current client of this provider

All the people involved with Right at Home are conscientious, helpful, and reasonable. I would highly recommend them!

October 23, 2014

By kmvande57

I interviewed this provider

I have had the opportunity to watch this provider work with clients with care, compassion, patience and kindness. I have watched as they sat holding the hand of a Hospice client. On another occasion, I had the opportunity to watch them react to a client that needed to be hospitalized immediately. Their choices of care and their compassion shows in every facet of this providers assistance to their clients. Their caregivers are dependable, available to assist as well as good listeners. I would recommend this provider to any client in need of basic service to full services. They are my choice and I hope they will be yours as well.

April 24, 2014

By Steve & Charisse

I interviewed this provider

After interviewing some other providers, We knew Brook and her staff was for us. They are caring, considerate and helpful. They have gone the extra mile to meet our needs and we plan to continue to use them as our respite provider.

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About Right at Home Southern Oregon

rightathome.net

Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

Custom Care Plan

We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

Caregiver Training and Care Supervision

When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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