She was here from one until five and I left to go grocery shopping and I do not have to worry about him since I do not receive any calls about him. She does well for him and she makes sure that he is comfortable. When they come, I do not have to worry about him. If I want to go out and work in the garden, I can work in the garden. I do not have to keeping coming in to see if he is okay.
As far as the girls are concerned, the girls are great, but it is the operator that needs to improve. If one of the girls calls her and tells her that they are not able to come, they do not call us. It is not the girls, it is those in charge.
United HomeCare Services Beaverton, OR
Offers Home Care
58 Reviews
Call
(800) 973-1841
Reviews of United HomeCare Services
Home Care Reviews for United HomeCare Services
October 22, 2020
I am a current client of this provider
October 22, 2020
I am a current client of this provider
They get me out of the house and take me to the doctor's.
I like that they're caring.
October 06, 2020
I am a current client of this provider
We desperately need the services provided. Without them there, my wife would not be able to work full time.
I like that the caregiver is very efficient and diligent. She is outstanding in the care she provides.
October 06, 2020
I am a current client of this provider
The service gives me time to get things done like go to the store and run errands.
I like the two caregivers that come and care for my husband.
September 21, 2020
I am a current client of this provider
They've provided me with the support that I need.
They're very responsive to me.
September 18, 2020
I am a current client of this provider
They have a happy atmosphere and they do a great job.
I like that they are very nice and do a good job.
September 04, 2020
I am a current client of this provider
They show up on time.
She doesn't do anything differently than the others.
September 03, 2020
I am a current client of this provider
They let me have a break and help with the showering and stuff. I needed the help for my husband to get a bath.
I told them that I wanted to add some services, so I can go to the grocery store and stuff. They've been accommodating.
August 25, 2020
I am a current client of this provider
She has dementia and schizophrenia. It's not easy, but they're willing to help her. She's safe because of them.
They've been really great and any time I have a question, they get right back to me.
August 17, 2020
I am a current client of this provider
There services are dependable.
I like the level of commitment from the employees.
August 11, 2020
I am a current client of this provider
They have done a good job of taking care of my husband.
There is no improvement that the agency can do themselves.
August 06, 2020
I am a past client of this provider
I can't hold my husband up anymore, so it was necessary to have the help.
I liked that he listened to suggestions we made.
August 04, 2020
I am a past client of this provider
Laura was able to handle her well and keep her safe and do all she needed.
I liked Laura and she did very good overall.
July 15, 2020
I am a current client of this provider
We are doing fairly well with the care but she has dementia so it is hard sometimes.
I appreciate having them come out.
July 07, 2020
I am a current client of this provider
Isaac comes three times a week to be with him while I step out. He gives me respite throughout the week.
We have a wonderful caregiver who's been coming to our home for four years. I love Rhonda K.; she is very knowledgeable about serving people.
July 07, 2020
I am a current client of this provider
They do stuff for us that's hard for us to do.
I like the caregiver they gave me and that they're patient.
June 19, 2020
I am a past client of this provider
He was in a wheelchair and they couldn't get him in the shower. They couldn't bathe him.
I like how they have been compassionate and bring us help.
June 11, 2020
I am a current client of this provider
I don't know how they can make my life easier. They do chores around the house. They clean.
I like the different people that are involved in it, like the caregivers.
June 03, 2020
I am a past client of this provider
Early on it was perfect until the caregivers started changing. That was very hard for him to communicate with them. It was hard for him to make the adjustment of not having a permanent caregiver.
We had to change caregiver frequently in the last year before COVID and it was not a good thing.
June 03, 2020
I am a current client of this provider
Particularly in the last few months they have been a marvel. My caregivers have done my shopping for me.
I'm really very pleased, so I don't have any suggestions.
June 03, 2020
I am a current client of this provider
The services give me a break and I know he is getting as good of care as if I was doing it myself.
I would tell others that the care is so wonderful for us to get through the VA.
May 07, 2020
I am a past client of this provider
I had heart surgery and needed help cleaning. They gave me the time to rest by body, I didnt have a lot of energy and was not able to breathe very well.
I have told several people about United Homecare Services.
May 07, 2020
I am a current client of this provider
We have gone through three different caregivers and if he doesn't show me he has the skills he won't be working for us either. The first woman said she would not do any housework just patient care like she was hired to do. She was really nasty. The manager Lisa got rid of her because she wanted to be laid off to get unemployment, I had to help her clean while I was supposed to be getting a break.
They need to get more competent staff.
May 07, 2020
I am a current client of this provider
They complete the assignments I give them.
They are very punctual.
April 27, 2020
I am a past client of this provider
Over the past year we have gone through five different caregivers. A lot of that is not the fault of the agency. But we haven't had the opportunity to work with one caregiver for a long time. Some of them were not good at all and did not follow rules and regulations. But hopefully the most recent caregiver can come back after Covid-19.
They could have more consistent staffing and better training for them.
April 21, 2020
I am a current client of this provider
They provide a safe person who I trust.
They could have more communication.
April 03, 2020
I am a current client of this provider
Without them she could not stay in her home.
The person we have is good, they are regular.
March 19, 2020
I am a current client of this provider
The services allow me to do other things that I need to do.
The company works with you and they do a very good job at getting help for you.
March 10, 2020
I am a current client of this provider
We wish we had more hours. The caregivers get my dad up and make him breakfast.
The company is great because they have qualified workers.
February 20, 2020
I am a current client of this provider
They drive me to doctor's appointments and they are available if I need them.
They came and introduced me to the caretaker the first and second time and that made a big impact to me.
February 04, 2020
I am a current client of this provider
If I had some things done in the house and I can't do them, then they should be able to help.
I've just been doing this for not very long, and they do pretty well.
February 04, 2020
I am a past client of this provider
I was mostly the caregiver. I just had help doing a little cleaning, and that was it.
I didn't have them that long. Sometimes, I think that they needed to get more feedback for the caregivers.
January 22, 2020
I am a current client of this provider
The caregiver is there three days a week. She is available always and communicates well.
We have gone through two different caregivers, our third caregiver is absolutely amazing. You can tell that she takes pride in her work.
November 05, 2019
I am a current client of this provider
They provided me with reliable workers.
I like the quality of the people they hire.
October 11, 2019
I am a current client of this provider
I couldn't go without the lady that comes. She's wonderful.
They should see how the client is doing. They had a one time visit, and that was it.
August 23, 2019
I am a current client of this provider
Because of the state of his health right now, he is often separated from the rest of the family, but his caregiver will keep him company and talk to him. It is huge for me to know that he is not just sitting there by himself.
They have been responsive to my questions and concerns, and they are very supportive.
July 26, 2019
I am a current client of this provider
They need to have a bigger pool of caregivers to draw from.
They could have more staff available on the weekends.
June 26, 2019
I am a current client of this provider
The caregiver was a really good match for me, very clean, punctual, and honest.
I like the lady that they selected for me and the quality of care they give me.
May 17, 2019
I am a current client of this provider
They would have a greater impact if they had more training.
I think that United Healthcare should train their workers a little bit better. Some of them never do a catheter, so that really gets me thinking they need more training.
May 17, 2019
I am a past client of this provider
They took me to appointments and getting my prescriptions and whatever I needed.
I like the fact that they are there when you need them and they will do whatever you want, if you have the money to pay for them.
April 23, 2019
I am a current client of this provider
It's a needed service for my mother. She has dementia and can't stay by herself. They stay four hours a day.
They are reliable. If a caregiver is sick, they have someone to replace them.
December 14, 2018
I am a current client of this provider
They do all the cleaning that I can't do.
They are usually on time and do whatever I need to be done.
December 06, 2018
I am a past client of this provider
They had an impact and service towards her and the family as well.
They were there for us. If we needed to change schedules, they were very flexible. They met every need.
October 26, 2018
I am a current client of this provider
It's had an improvement. I have 18 hours a week where I can do my job because somebody takes care of my husband.
I don't like being told that I have to use one service. I would like to shop around.
October 16, 2018
I am a current client of this provider
They're able to take care of my loved one and bathe her and change her clothes, and that gives me a chance to get out of the house.
I like that they're pretty prompt. I've had very little trouble with them.
September 20, 2018
I am a past client of this provider
They did housework and it helped me because I was caring for my husband, who was very ill.
I didn't have any problem with anything. They were always on time and they always found other things to do.
August 16, 2018
I am a current client of this provider
They help me some in every way.
I have been satisfied all the time, and I still am. When they come in I feel acquainted with them and comfortable.
June 15, 2018
I am a current client of this provider
They help me for my total satisfaction.
One very positive thing is that they provide care on a moments notice. As an example, I don't drive and I need transportation and they have always provided that for me.
April 24, 2018
I am a current client of this provider
They are very, very adaptable to situations. I feel better knowing that he is taken care of.
April 18, 2018
I am a current client of this provider
They were very careful with choosing the right people to work with us, especially with the needs that we had. The people we have are taking good care of my husband, and allowing me to have some free time.
March 16, 2018
I am a current client of this provider
They are extremely willing to meet my needs and they do whatever they have to to get the care I need, when I need it. They are here when I need them.
March 15, 2018
I am a current client of this provider
They've come when I've requested them, and I've had to change times due to my wife and myself. They have followed right through with those changes. It takes off a lot of work that I have to do.
March 15, 2018
I am a current client of this provider
The lady that comes to my house is always on time, and I appreciate that. The young lady that comes to my house has done everything that I have asked her to do for me.
March 15, 2018
I am a past client of this provider
I liked that the caregiver was on time and easy to work with. She worked really well. They let me get away and get my own medicine taken care of.
February 20, 2018
I am a current client of this provider
The people from United Homecare Services are knowledgeable. They have been very kind to my loved one. They are very patient when working with William to help get him better. The services have given me a caregiver to help me. The caregivers are here three days a week. It is helpful mentally and physically.
February 15, 2018
I am a current client of this provider
We have had such a great experience with them. Our caregiver is just wonderful. It gives us both time away from one another, which is good.
January 25, 2018
I am a current client of this provider
The very first person they sent, she didn't click well with and they immediately sent a new person that's a perfect match for her. The local supervisor checks with my mom regularly. Her helper comes in twice a week and cleans the house and changes the bedding and washes her dog. She personalizes her services.
May 23, 2014
Other
The caregivers that were provided to my husband was here just to receive a pay check, one never washed her hands unless you asked, never checked if my husband soiled his pants, left him wet in the bed, never attended his needs unless she was asked, as far as I can see the people they have working at United Home care Services do not care about the care that a person needs, it is all a joke. To care for a person all it takes is common sense, and what the needs of the other person.
About United HomeCare Services
United Homecare Services was founded in 2001 as a nonprofit company with the mission "To enhance the dignity and quality of life of Oregon seniors and their families who seek home assistance."
We provide comprehensive nonmedical personal care and companionship in your home. Our services range from as few as two hours per day to 24-hours-seven days a week, depending on your need. Our services include:
Services and Amenities of United HomeCare Services
Rates
- Hourly Rate: $22.75 To $23.95
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Drug Screening
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Insurance
- Check
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: 15-2177
