Family Bridges Home Care Cincinnati, OH

Elizabeth T_12

We had a lot of trouble with people not showing up, or the people who were showing up were not doing a good job. They could have had better quality people working for them.

William "_13

There was some misunderstanding about continuing the care after the initial scheduled visits. So the caregiver showed up, even though I said I only wanted them Thursday and Friday. She showed up anyway and we were still charged. It was easy to schedule last minute changes and the caregiver was outstanding.

Martha B_17

They show up. I like that they are nice and friendly.

Anonymous_6560

They need experienced aides. They could get more aides.

Cindy D_13

I haven't noticed any change due to the lack of updates. I'm unsure of what they are doing due to the lack of updates and my father has dementia so I'm just going to trust

Leann T

They were above and beyond. They would take her for walks. I like that the aides were great.

Anonymous_6394

They respond to my questions and any requests I make, they respond to them quickly. When we needed help they were the only ones that responded quickly, and they came.

Calvin "Ray" Y

They are here at night when we are asleep. They give us good service.

Debbie R_12

The agency has helped us the most by sending caregivers that help my Mom and socialize with her and they're very helpful for her, they appreciate her, and they care for her as if they were family. I'd tell a friend that the caregivers are wonderful, very professional and they do what they are hired for.

Kim N_2

They help her with daily home care and light cleaning. Nothing in particular comes to mind that could be changed. They were very quick to start services. They were set up and ready in less than 24 hours.

Ursula H

She helps with the bathing. Regina is really nice.

Michael S_50

With us not being able to be there every time it is good to have someone there to make sure he is okay. I like that the gals that we've had, two of them, have been excellent.

Lynne C_1

Family Bridges has made my experience positive by being agreeable. I like Family Bridges because they've provided me with a good caregiver.

Corky S

The caregivers have helped the most with their reliability, their care for my wife, and their understanding of the unique nature of the people they are taking care of. Most of the time, my wife's issues are helped by them strictly by just being there. They arrive on time. I like that they're conscientious. I like everything about them.

Theodore K_1

They do basic light housekeeping. The people they've sent have been helpful.

Carlos N_1

The agency set up an appointment to assess my mom's needs. I appreciate that they respond promptly.

Anonymous_5841

They have helped by providing nightly care. I like the caregivers. They have been very nice and kind.

Kim T_5

They help her with her day to day life. They are able to get some work done for her. They have good communication. If there is an issue they are quick to communicate.

Anonymous_4444

They tried to match well with what my mom needed. They accommodated my dad who is not good with technology. I liked their flexibility and responsiveness. I liked the people we had and the people we had to call.

Katie S_4

They need to provide the care that I need as far as being here and having a regular schedule. I would like for them to get more help and their staff is not available to us. They also need to make sure that the aides arrive on time.

William P_15

It's enabled me to get out and do things. They are easy to work with

Carol D_25

The caregivers have helped my mother the most with some of the chores that my mother isn't able to do. It is very difficult for her to do them so they relieve some of that. I am not sure what needs to be improve, but I just don't make a lot of recommendations to other people. I like the fact that they worked out a payment system that pleased my mother.

Traci T_1

I like having someone there that I can trust completely while I am working. The caregiver is very competent and able to take care of things. She gets along with the client well. I like the responsiveness they have if something comes up.

Lennie D

We needed the services because I couldn't care for Art after his arm surgery, and the services helped me rest. I have recommended them before, I liked how flexible and professional they are.

Karen B_40

I had been caring for her and it was too much. They took a weight off our shoulders. They filled in wherever we needed. They really partnered with us. We had a lot of specific circumstances, and they tailored to all those needs. They called us right away whenever we needed something. The caregivers were excellent.

Kevin B_14

The caregiver interacts well with both my parents. In the beginning we had a few bumps in the road with scheduling, but now we have consistent caregivers so it's great.

Tom C_20

They were there when they said they would be there. They provided a schedule and they adhered to it. They were quick to respond to my request and they got someone out there immediately.

Mary Jane A

They've helped us the most by making me feel calm and comfortable, knowing that my grandma has good care and is being taken care of. I like how they have great quality of people that work there.

Keith W_5

The agency helped me get the help I needed very quickly. I liked that this agency was very flexible.

Arturo T

They were punctual. They are easy to communicate with.

Edith J

They really helped because I needed to be there for my husband too. They made it possible for me to do that and other things I needed to do. I knew that she was well taken care of. I liked that they were there for us and they had good caregivers that could come.

Greg M_5

We really needed it, believe me. I was moving her from a nursing center to assisted living. Having someone there to ease the transition made it easier for both me and her. The people are outstanding.

Bonnie D_5

It allowed us to come and visit and not have to stay with him. They need more dependable employees that show up on time.

Ann Bernice A

I help Ann with her daily living activities since she's not able to do them on her own. We've been with them for about 13 years, so we're very satisfied with the services.

William A_7

They encourage him to eat and stay clean. Their communication was excellent and always very responsive.

Todd W_4

It has kept my mom safe and it has helped her stay at her home. We have been very happy with the caregivers that they've found. The office staff has been very friendly and very helpful.

Ann M_35

They are good at engaging with her and keeping her company throughout the day. I don't know if they can improve it, but reliability with the schedule would have been good. It seemed very messy.

Burns N

I could do for Burns what he couldn't do. I like that Family Bridges is attentive.

Sandy S_19

It's given me comfort to have them there. I would recommend them because every member of the staff has been very good.

Donna A_6

She needed 24/7 care so the care relieved us at times. Allison was awesome. I think she was the 3rd caregiver that came in and we loved her.

Joe N_1

They have helped us the most by sending excellent caregivers. I would tell a friend that they have good communication.

Anonymous_2881

They could have cheaper prices, but that's about it. He enjoys having the same caregiver. They have been consistent about the caregiver.

Steve B_15

It was vital to have someone over there, they did as well as I could have expected. I was otherwise responsible for the care, so they worked things out with me if anything came up. I liked their reliability, it was fairly easy to deal with them.

Doris M_3

My sister has Alzheimer's and they were able to make things comfortable for her. We had a young lady and she worked out perfectly. She is an excellent employee.

John K_43

They have been patient with him and my mother. I like that they are flexible and they found us the right caregiver.

David L_18

It gave me my life back. I like the quality that we have. We have two girls and they are both excellent.

Dr. Tom T

They took good care of him for me, which made life much easier. We had them here both day and night. They have been wonderful for me. All of the people we had come, the caregivers, were excellent.

Paul a_1

They sit with her during the night and she is able to be safe and not fall out of bed. My mother in law has fallen a couple of times. One time she also fell out of bed when she was suppose to be being watched. Those issues were taken care of quickly.

Marilyn W_10

They have helped me by being a great companion for me. I like that they are very efficient. When my caregiver can not come they call to tell me and see if someone else can come for me.

Susan D_20

She likes her caregivers a lot. They listen and are patient. I liked they were easy to communicate with. They helped us sort out any caregiver issues we have had.

Anonymous_4456

They personally needed to be more reliable, arrive on time, and do some cleaning. The people were totally unreliable.

Anonymous_4415

They are good. The do stuff around the house that I cannot do. I like Stephany. They do a good job.

Anonymous_4468

The caregivers support her and be there for her. She likes having a different mix of caregivers who have different outlooks. This agency is easy to work with. They are very understanding and willing to help.

Sandra A_7

I like that they are able and willing to do anything I ask them to do. I have noticed the first caregiver they sent to us is diligent.

Lori S_16

It has been a huge help for most of her friends who have been taking on the care. It has taken a lot of the load off them and has given the client more freedom. They did a great job with placing someone with my aunt.

Kathy M_26

The aide we have will keep him company. This agency is flexible with our schedule.

Laura J_8

I require them to function, they are pretty important. They seem to have pretty good employees and caregivers.

Amy R_3

The most helpful part of the services is that the caregiver reminds me to take my medication. The caregiver is very helpful and will do anything that I need done.

Emily T_1

They are considerate of my mother. They are reliable, accommodating, and most staff are pleasant and capable.

Mimi's H

They were great at coming to the home and doing the initial assessment. I've had experience with the owner and hiring someone with my ex.

Kathy P_14

They have taken things I had to do upon themselves. They are easy to work with.

Mary W_10

They do grocery shopping for me. I like it because they have courteous employees and they are prompt.

Ruth H_7

They do everything for my loved one. My loved one has dementia, so they provide 24 hour care.

Angela M_6

They just provided supplemental relief and care. They are easy to work with and have great caregivers. They are flexible.

Traci W

I think the continuity has been very helpful for them. They had one caregiver that my parents were not pleased with and they sent a new caregiver that fit with my parents very well.

Matilda S

The're dependable. I like everything about them. I like that they're prompt and clean well.

Elizabeth K_11

It just helps me tremendously because I am disabled, too. I cannot get around a whole lot but they have been able to do what I ask them to do. The aides they send primarily. Everyone that I have had come in has been very nice and helpful.

James N_2

They show my loved one compassion and are attentive. They're professional and are focused on making sure my loved one gets the best care by sending out the best caregivers for my loved one.

Margie W_1

They have not been able to find someone permanent or acceptable.

Stacey M_3

They were there for the client when I wasn't able to be there with him. I liked that they were able to arrange care repetitively and were able to find a caregiver who could deal with him. They were understanding of his situation. I liked their communication.

Terri S_4

With the virus they are the only ones to have seen her and be with her. We know she wouldn't do well by herself. I just like the personality of their caregivers. It is friendly and nice.

Andrea O

The caregiver that Family Bridges provided was very personable. I liked just about everything about Family Bridges. I liked the initial interview and caregivers. Every step was good.

Joyce M_9

It was kind of essential. Someone had to be there. They did excellent job with her transition into memory care. They took care of her on short notice.

Jill E_1

Having someone cook for him. They could maybe have more training for the caregivers.

Tilford R

She will take care of us and do what she says she will do. They will show up when they say they will.

Mike S_9

Especially with this caregiver, I know my mom is safe and will be taken care of. Their services for my mom have been good. They take care of her and see the needs for my mom.

Pat & Jerry D

She caregiver was very good at dealing with my loved one's problems and she got pat to do the things that needed to be done. The caregiver that we had was very good. She was able to do a little bit of everything.

David K_16

I like the companionship from the company, the day to day care, and it helped me because I couldn't be there all the time. I really like their faith centered philosophy. I want everyone in town to know how good the company is.

Kerry T

She only used them for a few days, but they were good companions and got her her to doctor appointments. They were very easy to work with, and the caregivers were excellent.

Walter F_3

Without a caregiver, life would be miserable. We can communicate pretty well, and the caregiver is familiar to us. We have had her for a while, and they have moved from agency to agency with us.

Elizabeth S_19

They don't just drop you off and pick you up late. She waited for me in her car while I was in the appointment. They stay with you while you are at the appointment.

Anonymous_2003

We got someone he really liked, but she was young and had a young child, so if I wanted her to iron my things, she would say no to me because she was only supposed to care for my loved one. He needed assistance to the bathroom and the young one we had took him every 15 minutes. She worked hard. He didn't need too much extra care outside of that, though. There was a lot of downtime. I just don't think there was enough training or something. They could do a better job at hiring.

Cassandra H

They help with all of her activities of daily living, including feeding, bathing, and mental stimulation. The aides are of very high quality. The communication between the aides and the case manager is excellent, and I have yet to catch anybody goofing off or slacking.

Suzanne M_3

Establishing a rapport with her was the most helpful thing. They were professional. The ones that were able to come were fine.

Nancy M_28

It has given me peace of mind to know that, once a week, our house will be taken care of. I am already recommending people. The person they have sent has done a terrific job.

Priya R

I was able to go out and get some things. Another big thing was that they took care of the meals, so I didn't have to rush back. There was no consistency with the caregiver that was coming in.

Stu B

They could find ways to be more influential in terms of trying to encourage daily activities. I think the challenge they had was with staffing. I am not going to put that all on them, but it was challenging to find someone what would work and stay. Although, that was more on my mother. I am looking for adequate staffing.

Anonymous_3016

They could have done a lot of things better. For example, they could have done better at cleaning the floors. They had a very bad attitude.

Jean H_1

They are present with my mother and are a companion for her. I have liked the care, but they can't find a consistent caregiver.

Brad D

They need to hire more reliable aides. I like that they are easy to work with.

Virginia U_1

It was good companionship. They helped me with what I needed help with. Whatever they did was good. I have no qualms and was satisfied.

James H_20

They helped her by changing her, helping her to the restroom, and trying to get her to eat. They can just have more consistency in the quality of the caregivers.

Theresa T

We use them frequently, so it doesn't have an impact on us daily. They are friendly, and they manage to fill in the gaps when we need them.

Ramona H

They could have gotten my schedule. I didn't like how they had a minimum of four hours.

Mary Sue K

The caregiver makes it so my husband can go to work. I got lucky with one of my caregivers because she is very good.

Cathy H_8

They could have had more dialogue. I think they can give more clarity when it comes to the financial part. It's kind of a blind sight of the fees. There is a fee after you just paid the fee in the beginning. Once I understood how the payments worked, then I didn't have a problem with it.

Barb W_2

They send the same caregiver 5 days a week, which makes it easier. I like the staff because of their competency.

Anonymous_2543

The lady that lives there is 91 years old and cannot do very much. I have mobility issues myself. I think they could do more complete house cleaning.

Carl W_1

We are both disabled and are on social security disability, so we require a lot of help. The staff is wonderful in the office. All of them are helpful, pleasant, and they take good care of their employees. They have a great sense of humor.

Daniel S_4

I requested that she could come every Monday instead of every other Monday. She comes every other Monday for about 2 hours. I would like for her to be here every Monday for at least 3 hours. I have had no problems. The lady who comes is always on time and polite.

Laurie R

They helped my mom the most by keeping an eye on her and being there for her. Someone was around to remind her not to use her left arm. I liked that the caregivers were very friendly and talked to my mother a lot.

Kathy P_11

She was reassured having someone there. They were very flexible and easy to work with. Their employees were very nice.

Betsy A_2

They have been outstanding at taking care of me and taking me places. I like their excellent caregivers.

Barb W_1

They accommodated my mom's schedule and got our caregiver for us as a sole provider. I like my mother's caregiver. I did not like the other lady they sent. Ours now is amazing.

Nisbar S

I've been very happy because they really care about the people who they serve, and they care about their employees. They have people who are very willing to work with us, and if there any problems, they solve them immediately.

Linda B_2

She needs a variety of care, but I think the two young women working with us now are most helpful in that they are kind, compassionate, and interested in her. They are willing to work with individual families to come up with the best paring of a caregiver with the client.

Karen B_11

They are there to help her when I am at work. They are very easy to get in contact with, the people they send out are very supportive, and they are very nice to my sister.

Jeanette D

They provide excellent care. I like the quality of the care.

Amy S_2

They have provided us compassionate caregivers. The caregivers seem very attentive to my father.

Vicki D_1

I have someone there to take care of my cousin while I am at work so I do not have to worry about her. I love our caregiver. She is great.

Lelsi A

My mom has dementia, and having someone consistent at the assisted living facility place for my mom has been good. She sees the same person three times a week. I like the personal touch and their great communication. I am sure their prices are very competitive because I interviewed several other places, and Family Bridges presented the best services to me.

Kelli M

It provides two days out of the week that I can actually deal with my own family. The billing process is confusing. It looks like they want payment once a week when most people can only pay once a month.

Shirlee B

I really couldn't get along without them right now. I like the personal attention, their willingness to help, and their general attitude because they are helpful and kind.

Don D_1

They do some light housework for me. I like that they have been nice people to work with.

Meta S

The quality of the caregivers varied. Some did a great job and some of them had to be constantly reminded. Some of them made her life easier by returning with the knowledge they needed. My mother had a fall last summer because someone took their eyes off of her. The first accident, I could kind of understand but it happened again two weeks later. I didn't feel like Family Bridges took the time to train the caregivers to prevent this again.

Evelyn F_2

She enjoys getting the bath, and the girls that come out are very friendly and they talk. They fix breakfast and have a gabfest. The people they send are very qualified. They take care of my wife and fix breakfast. They do a good job. They give her a bath and she enjoys it.

Anonymous_1239

My loved one is bed bound, so they do a lot for them with their daily activities and they make sure they are happy. Sometimes the caregivers who come in do not seem completely confident in their work, so if the caregivers would be more confident, I could trust them more with the care of my loved one.

Walter F_1

They provide her with the necessary services and it is good companionship for her. They are very reliable with high quality caregivers and they are easy to work with.

Betsy A

The services get me out of the house on the weekends. I like the caregiver who is matched with me. She and I do a lot of fun things together.

Gus S

She helps out a lot. She really works hard when she comes here.

Vincent P_1

They have helped her gained the bulk of her independence. They helped her through the worst part of her life. I like the personal attention and the quick responsiveness of the office.

Greg K_1

With whatever my mom needs, they are very good to work with her. They can pretty much work with me at the last minute if possible, but it's better to get with them earlier if you need something.

Mike S_1

It has reduced the stress and made life easier. They are professional and caring.

Mary M

I think that their services are adequate. I like all the staff that has come here. They are really nice.

Jerry D

The are very workable. The caregiver follows instructions well and does a good job with getting along well with Pat. The person who does the job has been very good.

Sara J_1

They have made life easier by really caring for my loved one. I can tell there is a lot of care and concern that goes into her health and welfare. I like that they are definitely willing to work with me and change up the schedule, if needed.

Debra W_3

They have made my life easier by being there for me when I need them. I like the fact that if they are going to be late they call me promptly and I don't have to wait forever to get services.

Mary Jane G

The people that they have sent have been very accommodating. I like that they have been very accommodating to my needs and the people are very lovely.

Renee W

They have helped me the most by bathing me and food prep. I would tell a friend that they are dependable.

Anonymous

They vacuums and cleans the bathroom. This helps make my life easier because I can't bend over. They have done it one and a half hours and I pay for two hours. The caregiver didn't know the area and their GPS was not set up, so they were late their first time. They willing to do what I ask, but they forget what they're supposed to do from house to house.

Anonymous

They should have done what I wanted them to do. I wanted them to come, sweep, vacuum the carpet, and use Lysol to clean my wooden furniture. Anyone who uses them has to find the right person to do the job.

_1

The caregiver helped with cleaning of the bathroom and kitchen. I like the jobs that the caregiver did. She did a wonderful job.

Karen R

They've made my life infinitely easier. They found people which our previous companies were unable to do. Everyone they've sent has been good.

JANE M

The bookkeeping system they have is lousy; in the beginning, I had to pay rather than my insurance paying. I had a heck of a time trying to get the insurance company to reimburse me. I have a lot of pain and the caregivers do a lot of the work so I'm not in as much pain.

Anonymous

I think they are very adequate. The caregivers that we have show up on time and they have no problem doing the things we ask them to do.

Samenrico

Family Bridges seems to be interested in satisfying me because they keep in contact with me to see how everything is going. Very satisfied in working with them

Kim T

They are responsible and quick to respond. The staff is great and the caregivers are too because they make sure my mom is comfortable. I wouldn't be able to keep her at home without the service.

William S

Family Bridges is very friendly, understanding, and helpful. The transportation services from Family Bridges have been very helpful for us.

Sari M

Family Bridges has great communication. The two most recent caregivers I have had anticipate my needs. They remind me of things that I know I should do.

Candace y

I would recommend Family Bridges because they are here when they say they will be and when I need them I can get in touch with them. Family Bridges makes my life better by making me feel comfortable with them being in my home.

Sam G_1

Family Bridges had difficulty with scheduling and billing. The service has helped because it's freed me up to go to work and not worry.

Larry B

Family Bridges has very friendly people that come to help us out. Family Bridges has cleaned for us and that is one less thing that we have to do.

Stacy, C_1

I would recommend Family Bridges to others because we have a great gal that my dad just loves. They monitor her and call us periodically to report on how she is doing. Family Bridges has a great impact on my father's life because the caregiver is really fun and he looks forward to having her in the house.

Veronica M_2

Family Bridges takes me to and from my doctor's appointments. I have a good driver from Family Bridges now. She is attentive to me.

Russell S_1

I have already recommended Family Bridges to others. I told them that my caregiver from Family Bridges does everything that I ask. The services have made a positive impact on me because I feel a lot better than I did in the past and I can move better.

Geraldine M_1

Family Bridges is not able to administer medicine. The caregiver does what needs to be done like take to me to my doctors' appointments and making meals.

slyvia t

I would say that Family Bridges has been very willing to work with me with hours. They are easy to work with.

Marie W_3

I like the consistency with Family Bridges because the caregivers try very hard to accommodate my loved one's needs and schedule. I still am working when the caregivers are here, so now I can take classes and do things on my own.

Eleanor D

Family Bridges Home Care does a pretty good job. The services are a little pricey, and the two hour minimum is difficult for me. I mostly needed them to give showers. I am in need of the same caregiver coming all the time, so when someone can't come, it is difficult for me because I have to train someone new. I feel like Family Bridges Home Care did perform the job that I needed them to do. The main caregiver that I am very pleased with is very willing and helpful. She will do anything at all and continues to ask what else she can do to help.

Sandy S_4

I am extremely pleased with the caregivers from Family Bridges. I am very satisfied with the attention we get from Family Bridges' office staff and the oversight they provide. The services allow me more freedom. When I am out of town, I feel very comfortable knowing my mother has her caregiver with her.

Bob W_2

My favorite thing about Family Bridges is the helper that they send out to me. Family Bridges has provided a person like my caretaker.

Joseph H_3

Family Bridges Home Care is very professional in the care that they provide for their clients. Family Bridges Home Care has made my life a lot better. I am up in years, and Family Bridges Home Care has taken the strain away from the labors around the home.

Deb v

I would wholeheartedly recommend Family Bridges Home Care because I just like the people who come to see me from there. Family Bridges Home Care makes life easier by helping me with all of my needs tremendously, no matter what they are.

GR

We used Family Bridges before, and they did a fine job. Basically, we needed help with my wife taking a shower. I was happy enough with the billing. I was very satisfied with them.