SeniCare Plus Garden City, NY

pebblequeen

This was my third care agency and by far the best. Caregiver was always on time and even came during very bad weather. Caregiver took very good care of my mother. When I signed with them I was told they could always be reach, from previous agency I thought you call them and the answering service would get in touch with someone to call you back. I was surprised when I called, at 7am, to leave message that someone call me back to discuss a charge and I did not get answering service, but someone in the office. This experience makes me fell better that if their was an emergency we would not be sitting around waiting for a call back. May not always happen that they answer 100% of the time, but 99% is much better than 5% other agency do.

RogerK

SeniCare+ was excellent in the care that they provided to my father-on-law both while he was in the hospital and once he came home. The staff members were kind, courteous, compassionate, and on-time. We never had any concerns that he wasn't being looked after the way that we would want. The need for service came up very much out of the blue, and SeniCare+ was able to have an aide at the hospital within hours of our initial contact. They were totally responsive.

J Yang

I wanted to take this opportunity to thank everyone associated with SeniCare Plus for the services they provided to my dad. I never had to worry once we went to 24-hour care about scheduling or coverage. I always knew someone would be there. All of the caregivers were wonderful, professional, reliable, competent, gentle and caring. My dad was comfortable with each one of them. They kept me updated and were helpful and informative when I called numerous times each day. Your staff gave me peace of mind during a very sad and difficult time, and I am grateful

Jean Kart

SeniCare Plus is taking care of my mom for more then 6 month. We are very happy with our caregivers. We have one caregiver on weekdays and another on a weekends. They are amazing. Both of them become like a family for us. They know how to make my mom smile. All my family now has pease of mind. About caregivers: they are older ladies and its great because they have so many common with my mom. They nice, polite, every time when i visit my mom the house is clean and there is enough food in refrigerator. I happy that my mom is eat ing better now. Yes i do recommend this agency.

Grayce

We had a terrible experience with SeniCare Plus. I would not recommend them. I would never use them again. I told the owner of the company I did not want somebody who talked excessively. I wanted somebody who was pleasant, but not a talker. This woman never shut her mouth. She was difficult. She said she was going to put washing in for me before she left and I said “OK.” I asked, “Do you know how to use machine?” She said, “Oh yeah. Sure.” She ruined over $400 of clothes. She put bleach on it. I told them what happened. She asked me why I did not call her in the beginning when I realized that the woman was not good. I said I was sick, and I just got out from the hospital. I did not know what was really going on. I just went into my bedroom and closed the door, and she was out there watching television. It was just a terrible experience, but she was aware of it. I told them. I thought once in a while they would call up and see how you were doing with this person they sent in, but they never did, and they were very cold people.

Gblack

Good day to everyone who would like to know more about this agency. Very simple: great services, amazing caregivers, profecional communication. Olga is a great administrator and when we had any kind of concerns, she was there to answer it or take care of it. She found for my mom amazing caregiver. And we are happy and relieve that someone taking care of my mom while we out. One more time: Great agency!!