Synergy Home Care Chelsea, MI

Offers Home Care

72 Reviews
Call (800) 973-1841
Synergy Home Care (800) 973-1841
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Reviews of Synergy Home Care

72 Reviews Write a review

Home Care Reviews for Synergy Home Care

May 10, 2019

By Roy W_4

I am a current client of this provider

They stay with my husband when I go do errands. They give him medication and transfer him to chairs. Most of the girls are very friendly and helpful. They seem to be accurate when showing up on time.

May 10, 2019

By Alexander G

I am a current client of this provider

They can be here more days. They are very caring and one of them feeds me well.

May 10, 2019

By Helen B_14

I am a current client of this provider

They do stuff for me like laundry, putting dishes away, water the plants, and get things I can't reach. They sit in here and talk with them. They do most of what we ask. The provider is good. I would like synergy to think of us and try to get us the same people.

April 29, 2019

By Barbara A_1

I am a current client of this provider

They provide oversight when I am unable to. We have had some poor caregivers who have done inappropriate things.

April 25, 2019

By Lydia A

I am a current client of this provider

They help me with cleaning the house and washing clothes. If I need something from the store, they'll go get it. They help me with all around care. The people that come are very nice and very helpful. They do a good job.

April 24, 2019

By Elizabeth W_5

I am a past client of this provider

They could be better organized. The communication could be improved.

April 11, 2019

By Maxine M_4

I am a current client of this provider

They are very flexible. They help keep the house up. That can sometimes be hard for me. They help with cleaning around the house. They do any job that we need done.

April 11, 2019

By Jon L

I am a current client of this provider

They do things for my mom that would be hard for me to do. I don't have to worry about anything. I can be carefree and know it will be handled. My mom is in good hands. I like that they are very responsive if something changes and I need something specific, they address it and I feel like the owner really cares about what they are doing. That funnels down to the rest of the organization. They hire amazing people.

April 09, 2019

By Dennis C_4

I am a current client of this provider

They need to come when we need them. We have had problems getting them here at the times we have requested.

April 09, 2019

By Jim M_6

I am a current client of this provider

A good percentage of the caregivers are very able and capable and are good with my mother about doing what I need to have done. It has been huge to have her home. I would like to see more complete coverage of the schedule.

March 26, 2019

By Jan J

I am a current client of this provider

The main thing is having the same caregiver each time. I'd like to see more consistency. If I start with someone, I'd like one or two people follow through.

March 20, 2019

By Debbie G

I am a current client of this provider

It depends on the day. Sometimes, my loved one wants help and other days not. They could be invisible! The people there are nice. Both the scheduling and the people that come to see my loved one are nice.

March 14, 2019

By Steve M_9

I am a past client of this provider

I would have used them a lot more. They helped in a lot of ways, and there was a girl who came out on Saturday morning. I was pleased with the help they sent, and I was pleased with the girl when they came out initially.

March 14, 2019

By Steven B_2

I am a current client of this provider

They do some things that are hard for me to do. One thing is I can't stand for a long period of time. They need to improve their notifications and their arrangement. I have been trying to get them set up for specific days, but they can't seem to figure it out. I had BrightStar for a long time, and they couldn't do it.

March 12, 2019

By John C_25

I am a current client of this provider

They provide things that I can't do. They are very responsive.

February 26, 2019

By Mauricenna J

I am a past client of this provider

I couldn't think of anything that I couldn't do myself. I liked just being able to talk with them.

February 25, 2019

By Donna J_1

I am a past client of this provider

The caregivers needed more training before they send people out. We started out with new employees who were lost as to what they should be doing.

February 14, 2019

By Angela J_2

I am a current client of this provider

They sit with him and exercise with him. Pretty much all of the people they have sent have been very good people. They were willing to learn how to help my husband and to help out in any way possible.

February 12, 2019

By Shirley B

I am a current client of this provider

They are always on time and show up when they say they will. They have a friendly staff.

January 17, 2019

By Robert Z_4

I am a current client of this provider

The impact has been pretty positive. They take the jobs I have trouble with and knock them out for me, which really helps. I like how willing they are to follow my requests.

January 14, 2019

By Grace M_2

I am a current client of this provider

They give me a shower and change my bed. They are very nice and will do everything I need them to do for me.

December 15, 2018

By Steven B_3

I am a current client of this provider

They have greatly improved my mother's life. They have a great relationship with my mother and they show that they care.

November 30, 2018

By Dirk F

I am a past client of this provider

I was able to focus on other things because they did a good job with the personal care. The people are very quality people, they care, and they're well trained.

November 30, 2018

By Lori S_2

I am a current client of this provider

I has more of any impact on me because it gives me a break and gives me two days off. We are happy with the caregiver that we have on a regular basis, but not everybody has the same level of expertise when they come into the house. Some of the caregivers that have been sent are less able to do what we would expect them to do. Some of them don't have enough experience.

November 27, 2018

By Ronald B_2

I am a current client of this provider

If they have to move a day, it makes it difficult. It affects how I plan my day. They stay in contact all the time.

November 27, 2018

By Marcia W_1

I am a past client of this provider

They helped me by having a consistent schedule. I would tell them that they are very conscientious.

November 20, 2018

By Karen W_2

I am a current client of this provider

It does make a pretty big difference in my life. It would help me if I got a schedule because the times change since he doesn't have 24/7 care, so I don't always know if someone is there. They are very responsive and reasonably flexible.

November 13, 2018

By Majed E_1

I am a current client of this provider

They have the right person that my mom can work with, and they work out the schedules. They work with us to get the right person for my mom.

November 09, 2018

By Mary B_55

I am a current client of this provider

They could try to have the same individual to work with me. I don't like having to work with someone different every time. The ladies are very kind. They are very willing to work and helpful.

October 10, 2018

By Frank F_4

I am a past client of this provider

They allowed me to go out and do my shopping, or I could send them and they were willing to go and get my things for me. They worked in three hour shifts, so I had to have two a day. I would rather have it spread out into three two hour shifts. This is no complaint, but they took care of everything I needed. They were very good, reasonably priced, and I liked them a lot.

September 30, 2018

By Pat E_2

I am a past client of this provider

It was very helpful to have them help out because they did a lot of things I wasn't able to do. The people they have are very good, and we enjoyed having them around. They were friendly.

September 24, 2018

By Elizabeth S_3

I am a past client of this provider

I needed a ride to the doctor's office and back. I couldn't drive, and I didn't have any family to take me. They were very prompt and nice.

September 21, 2018

By Carole R_1

I am a current client of this provider

I wouldn't be able to work as much without their care. It would be helpful if the caregivers could have relationship with my mom, instead of having such a high turnover rate. We were told that there were going to be two alternating caregivers, but we are getting a tremendous turnover of caregivers instead.

August 28, 2018

By Dorothy A_3

I am a current client of this provider

I knew my husband would be safe with them. I like the people there.

August 28, 2018

By Farideh A

I am a current client of this provider

The individual caregiver is very young and they don't really know how to do things. She could be prepared to help with scrubbing the patients back when they take a shower, doing dishes, and learning how to massage feet or shoulders. She just doesn't have any clue how to do these things. I think that the caregivers are not trained well. When they come, they have a hard time doing things. Simple chores like dishes aren't even done well.

August 22, 2018

By Peter H

I am a current client of this provider

It makes a considerable difference. I'm getting around to do some shopping. Nothing's quite perfect, but they're friendly and thorough with what they do.

August 14, 2018

By Anonymous

I am a current client of this provider

They should schedule in advance, but we don't know what will happen because they can't find people to come in. They don't know until last minute if they're coming or not. They're supposed to be a certain amount of time each week, and they are only here for half that time.

August 14, 2018

By Julia R

I am a current client of this provider

I didn't have have to change my schedule for them. The people were very helpful and made everything go a lot smoother.

August 14, 2018

By Jennifer G

I am a past client of this provider

They did all that I wanted them to do for my husband. They really tried to match us with the care we needed. I switched to them because they were able to provide services that others didn't.

August 09, 2018

By Ava G

I am a current client of this provider

They have helped so I can run errands, with confidence that someone will be here to take care of my loved one so that they wouldn't fall. The scheduling has been erratic lately.

July 25, 2018

By Ruth S

I am a current client of this provider

It takes off some of the duties that I would normally be doing myself. They are very enthusiastic to do what I need done, and they want to keep busy.

July 11, 2018

By Cecil P

I am a current client of this provider

They help me mostly with household work. The scheduling is not always great. Sometimes I have back to back days when I shouldn't have that.

July 11, 2018

By Karen M

I am a current client of this provider

She wanted to stay home, so it's made it so she can stay there. It makes me feel good to know that she is safe and well taken care of. If there is any sort of concern, they address it quickly. One day, a caregiver was late and they were quick to have a solution. The staff are attentive and understand the clients. They are thorough and caring. They are quick to do whatever it takes to make you happy.

June 19, 2018

By Joyce W

I am a current client of this provider

I don't have them dress me or anything like that. It's hard to find things for them to do for 3 hours. I like the ladies, but it's very expensive and I don't like it. I also don't care for the 3 hour minimum. Sometimes I would just like someone for an hour.

June 13, 2018

By Lori H_4

I am a past client of this provider

They have helped her the most by helping me get away and do what I needed to do. I would tell a friend that the people were good that worked with my mother. They were on time and professional. However, no one is perfect so I will not give them a perfect rating.

May 29, 2018

By Connie B

I am a current client of this provider

They helped with my care. They were helpful with me and my home. Some of them were. They were very helpful, and they called me everyday to let me know who was coming out. They were just always there.

April 10, 2018

By Ted S

I am a past client of this provider

There was one caregiver who was exceptional. The others acted like they just wanted to get the job done. They changed his bedding, and one of them did his laundry and went to the store for him.

April 10, 2018

By Denver L

I am a current client of this provider

The lady that we have is good, but the office and billing system is hard. They send a bill every week. They don't have a good system for paying in advance. Scheduling seems to be an issue. We've been trying to have her get the services for years and we love it.

March 29, 2018

By Carole M_2

I am a current client of this provider

Their staff is very compassionate. There's a minimum of one year of work experience in a nursing home and I like that. They write logs, which is very helpful for us to see what the caregivers have experienced. We always know which caregivers will be there. They email us to tell us who will be there on any given day. It's good to have another set of watchful eyes.

March 26, 2018

By Rita I_1

I am a past client of this provider

I would refer someone to SYNERGY HomeCare. We went through three caregivers to begin with. The first three were terrible. The fourth one, whom we only had for two visits, was wonderful and a very mature woman. SYNERGY HomeCare made it easier for me. I didn't have to clean the house becuase the caregivers did that, so I could take care of my wife.

March 13, 2018

By Charles P

I am a current client of this provider

They have been helpful, kind, and energetic caregivers. I do not get so worn out because of the service provided.

March 09, 2018

By Lauren K

I am a past client of this provider

They were really responsive and on the ball. They helped with my mother's personal care.

January 25, 2018

By Wendy O

I am a past client of this provider

They got back to me right away. It took worry and stress off of me knowing that she was with someone all night.

January 02, 2018

By KareMoore

I am a current client of this provider

We hired Synergy of Chelsea for my mother who is 86 . They have the most wonderful and caring staff who truly are in the right line of work for themselves as you can feel and see the passion in them for doing this type of work, it is a good fit. The staff also is there for someone like me the daughter of someone they are caring for to support me and make me feel like I am not alone regarding decisions that need to be made or even for running something by them just to get their opinion of maybe a way to approach it or an experience they might have had while caring for others that worked well. They are kind, considerate and quick to get you answers to questions they don't have the answers too immediately. All of the staff is courteous, efficient and oh so caring. I am thrilled that they are caring for my mother, she is happy and feels so well cared for and so we her children (I have 3 siblings) are all very happy with the care she receives.

December 22, 2017

By Sharon P

I am a past client of this provider

SYNERGY HomeCare employs very well qualified and caring people. The service made my life much easier because I needed someone with my dad 24/7 and it allowed me to come and go as I pleased.

November 16, 2017

By Lillian

I am a current client of this provider

SYNERGY HomeCare could have more steady employees. We have a lot of different caregivers and we need consistency. The caregivers do a lot of things for my husband and that allows me to do other things. They fold laundry for me.

November 14, 2017

By Dave D

I am a past client of this provider

SYNERGY HomeCare is caring and hires good people. SYNERGY HomeCare made my loved one's life easier by having therapists take care of their needs.

October 19, 2017

By Mary N_8

I am a past client of this provider

I would recommend SYNERGY HomeCare because they were on time, they called, and their people were good. The services from SYNERGY HomeCare helped us a lot in our lives.

October 17, 2017

By Roberta A

I am a past client of this provider

I would tell others that SYNERGY HomeCare is a very good company. The services made my life easier by helping me with companionship and laundry.

September 20, 2017

By Melinda F

I am a current client of this provider

Sometimes the caregivers stays longer than necessary, and the visits are expensive. The caregivers take me out to exercise, get around, and help me do the things I need to do everyday.

September 20, 2017

By Tom W_2

I am a past client of this provider

The caregivers were just what I wanted with great qualities. The services helped with getting out of bed and assisted in daily activities. It was extremely needed.

September 20, 2017

By Anonymous_416

I am a past client of this provider

We had very specific needs that we communicated with everyone, but SYNERGY HomeCare's caregivers were not consistent with their job and applying the medicine. SYNERGY HomeCare did not have the impact that it should have; SYNERGY HomeCare could have followed the checklist and encouraged my loved one to move.

September 20, 2017

By Pat S_4

I am a current client of this provider

SYNERGY HomeCare is a good agency because they'll do anything that I ask. The SYNERGY HomeCare services have made my life easier because I can leave and not worry.

February 02, 2012

By Social Worker # 1

Other

I think that Synergy Home Care is an excellent choice for someone who would like to live independently in the privacy of their own home or who is looking for an independent friend or family member who would like to live independently in the privacy of their own home also. Synergy Home Care provides an array of supportive services and assistance to their clients and to their clients' family members as well. They provide personal care services, companionship, assist individuals with their activities of daily living as needed. Their caregivers run errands for their clients and transportation services to medical appointments, and shopping. They provide care for a diversified ethnic group of individuals of all age groups as well. In addition to they offer their clients a nurturing environment as well. In addition to their sevices are provided to many of the Metropolitan Detroit and other surrounding counties in Michigan as well. They also provide their clients with therapist to encourage their clients overall mental and physical health care needs that is necessary for them and their individual plans of care. They also encourage their clients to use their most maximum strengths of independence that their clients possibly can. They also plan meals and prepare meals and housekeeping services for their clients as well. In addition to a variety of many other supportive services and assistance that is needed for their clients comfortable homey living life styles in the privacy of their own homes. In general, I would rank Synergy Home Care on a five stars rating for their excellence in home care providers and assistance.
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About Synergy Home Care

If you’re like most people, you’re looking for the best care available for yourself and your family. As your loved ones experience the physical and emotional effects of aging such as memory-related disorders (dementia and Alzheimer’s), illness or injury, you’re seeking assurance that their safety, comfort, dignity and well-being will be protected as they continue to live independently in their homes. SYNERGY HomeCare gives you peace of mind by providing the high quality care your loved ones deserve. We expertly match each Caregiver and client and schedule according to your specific needs.


Services and Amenities of Synergy Home Care

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health
  • Range Of Services Extra: 24 Hour Care, Transportation, End Of Life Care, Respite

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Training Areas Extra: All Caregivers Are Cpr And First Aid Certified And Tb Tested, Online Continuing Educational Courses, National And Local Background Checks

Payment options

  • Check
  • Payment Options Extra: Long Term Care Insurance

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

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Synergy Home Care

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