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Home Instead - Ann Arbor and Brighton, MI

2160 S Huron Pkwy, Ann Arbor, MI 48104

(800) 558-0653

Verified Partner

5

(20 reviews)

Offers Home Care
Top rated on Caring.com

2019

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Reviews of Home Instead - Ann Arbor and Brighton, MI in Ann Arbor, Michigan

5

(20 reviews)

    Top rated on Caring.com

    2019

    debbylindy

    5

    November 8, 2023

    I am a current client of this provider

    Saheyla and home instead have provided care for my parents, and now just my mom for probably close to 10 years now. Saheyla is always extremely responsive to our needs, and willing to make extra efforts to make sure that my parents have been well cared for. We have had excellent caregivers, especially manal, Lois, susan, and baiyo. They are kind, attentive to my mom’s needs, responsible about administering medication and other medical needs, flexible and willing to help out. I would highly recommend home instead.

    DCFDLF

    5

    November 8, 2023

    I am a current client of this provider

    We have used Home Instead for over 10 years. I can't say enough good things about them. They have provided care for both of my parents as they have aged over time. They have provided a skill team of professionals that are especially kind, thoughtful and respectful of our ever changing needs for our patients. They are especially good at maintaining open lines of communication with us and the team with Soheyla at the head. Manal, Lois, Susan, Layla, Bayo all are wonderful caregivers and give us a sense of peace knowing that my parents are in good hands.

    JoChen

    5

    October 8, 2022

    I am a current client of this provider

    Competent and friendly caregivers; responsive to clients needs

    Chicago Kate

    5

    October 25, 2021

    I am a past client of this provider

    My family has been supported by the Ann Arbor Home Instead team for close to ten years, first for my father and then my mother. Every individual we have worked with has been professional, compassionate, vigilant and respectful. Each has added immeasurably to my parent's lives. Beyond that, the management has been responsive and supportive - I can't say enough about the great AA Home Instead team!!

    Dr. L

    5

    April 6, 2021

    I am a current client of this provider

    We ask that staff do grocery shopping, cooking and light housekeeping. The staff ALWAYS arrive on time and they are ALWAYS responsive to our requests.

    Jeannine

    5

    February 7, 2020

    I am a past client of this provider

    I broke my ankle and needed to have surgery. The woman who helped me from the Home Instead Ann Arbor office was wonderful. The staff was helpful and courteous. I was very pleased!

    Larry Bullen

    5

    March 20, 2019

    I am a current client of this provider

    24/7 coverage for about 1year. staff on time. Very good interactions. Management very responsive

    Ann Joy

    5

    June 26, 2018

    I am a current client of this provider

    Home Instead provides thoughtful, personalized care for my friend. Their companions are individually matched to the people they service. I would not hesitate to recommend them to family and friends when seeking help in the home.

    Nancy Deyo

    5

    October 23, 2017

    I am a current client of this provider

    The care that has been provided to my mother by Home Instead has been incredible. She has moderate dementia and requires constant care and support. All of the caregivers are thoughtful, sensitive and adaptive to mom's needs. In particular, my mom's primary caregiver took care of her own mother when she had Alzheimers and is resourceful, highly skilled and innovative when it comes to thinking of activities for my mother. Importantly, the Ann Arbor General Manager for Home Instead has been a lifesaver. Twice she has had to arrange 24 hour care in less than a day's notice. She has also been required to replace caregivers when my mother became paranoid and threatened by her aides -- who are all lovely women. I cannot say enough about Home Instead and every member of the team. I would be happy to be a reference for anyone interested in their services. Thank you.

    The Sandy Mom

    5

    October 17, 2017

    I am a current client of this provider

    From the initial appointment with Home Instead to the start and continued companionship of their employee, it has been 5 stars all the way, all the time.

    htaylor

    5

    September 24, 2017

    I am a past client of this provider

    Greg and his staff are very caring for their home care clients. They are like extended family members.

    Mary Such & Robert Gavin266426

    5

    June 17, 2016

    I am a past client of this provider

    All three caregivers – Mibrack, Wanda and Tara – provided our neighbor with excellent care. They were professional, kind and attentive!

    Heather24

    5

    April 3, 2016

    I am a friend or relative of a resident

    Our family needed care for my father in his home 24/7 after he had a stroke. We began working with another home care agency and they were simply awful. Fortunately we were put in touch with Home Instead and it was like night and day. The management of the company is tuned in to the needs of the clients, the care givers were just incredible, and they were so attentive to my dad's needs, likes and dislikes. I cannot speak highly enough about them. They carefully screen employees and only hire the best. They provide on-going training to support the caregivers. The communication with the family was excellent at all times. If I ever need care for myself in my own home I would not hesitate to work with them. The owner himself would pitch in to cover overnights to get to know my dad and help out so his staff could have a break on occasion. I think the speaks very highly of the commitment to quality care and to supporting a team. In short, they were fabulous.

    A Fellow Reviewer5

    5

    December 19, 2015

    I am a current client of this provider

    Excellent care with kind, thoughtful and dedicated caregivers.

    B. Levine

    5

    December 18, 2015

    I am a current client of this provider

    Greg and Soheyla take this very seriously. They have taken superb care of our mom.

    John J.

    5

    December 15, 2015

    I am a current client of this provider

    We have used Home Instead for nearly three years. We have three excellent caregivers and are very happy with the excellent care my wife is receiving. They read and play games to help her each day.

    Thankful son

    5

    August 25, 2015

    I am a current client of this provider

    My father is legally blind and suffering from early onset dementia. When mom died two and half years ago, we were uncertain if dad could stay in his home. I am the closest relative and live fifty miles away. We contacted Home Instead to discuss dad's needs and they helped us develop a care plan that has worked extremely well. Dad is doing very well with the help provided by three wonderful women who daily enjoy talking with him, help with his eating and meds, do his laundry, keep the house spotless, and take him to appointments. They call me with questions and concerns. They are almost family. We can't say enough good about how much help they are. They have enabled Dad to stay in his home. Thank you.

    D.Doss

    5

    February 17, 2015

    I am a current client of this provider

    More than I ever expected to receive. Wonderful, personal and kind care.

    Nancy100683150

    5

    October 22, 2014

    I am a current client of this provider

    Caregivers are compassionate, sensitive, knowledgeable, observant, and safety conscious. Coordination of coverage and interaction with the office staff and operations manager always went so well. This team of professionals is great to work with.

    E. Petoskey

    5

    June 19, 2014

    I am a current client of this provider

    They provide very personal service over 8 years, with several special clients. The friendly and helpful office staff leads to confidence in caregivers. Greg is caring, good in quality control and valuable.

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    Services and Amenities of Home Instead - Ann Arbor and Brighton, MI in Ann Arbor, Michigan

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Ann Arbor and Brighton, MI in Ann Arbor, Michigan

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Ann Arbor and Brighton, MI

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