Home Instead - Ann Arbor and Brighton, MI
2160 S Huron Pkwy, Ann Arbor, MI 48104
(800) 558-0653
Verified Partner
5.0
(23 reviews)
Photos of Home Instead - Ann Arbor and Brighton, MI
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Reviews of Home Instead - Ann Arbor and Brighton, MI in Ann Arbor, Michigan
Mary I
5
|
November 13, 2024
Home Instead has been wonderful in helping my family care for my aging mother. Our two caregivers make meals, ensure her safety, go for walks with her outside, get her groceries, take her to appointments, and do light housekeeping. They also visit with her and provide companionship. It is so wonderful to know that she is being well cared for. My mother truly enjoys both of her caregivers and my brothers and I are very thankful for all their hard work and compassion they show to her. I highly recommend Home Instead!
Neil Gerl
5
|
October 29, 2024
Our caregiver is always responsible and gives us excellent care. The agency is cooperative in changing days of care if needed.
Mary S
5
|
August 19, 2024
We are just completing our first month of home healthcare with Home Instead. We couldn't be happier with the team of three aides are working with us. They are all warm, caring, competent and considerate people who take good care of my spouse who has a chronic illness along with needing to recover from recent surgery and rehab. They also help us with our daily living such as cooking, light cleaning, laundry, etc. We look forward to when they are with us because they are so positive and supportive. The agency is very responsive to our needs and has helped us with insurance papers, making our home safer, etc. With the support of Home Instead, I am able to be a better caregiver for my spouse. From our experience, we highly recommend them.
debbylindy
5
|
November 8, 2023
Saheyla and home instead have provided care for my parents, and now just my mom for probably close to 10 years now. Saheyla is always extremely responsive to our needs, and willing to make extra efforts to make sure that my parents have been well cared for. We have had excellent caregivers, especially manal, Lois, susan, and baiyo. They are kind, attentive to my mom’s needs, responsible about administering medication and other medical needs, flexible and willing to help out. I would highly recommend home instead.
DCFDLF
5
|
November 8, 2023
We have used Home Instead for over 10 years. I can't say enough good things about them. They have provided care for both of my parents as they have aged over time. They have provided a skill team of professionals that are especially kind, thoughtful and respectful of our ever changing needs for our patients. They are especially good at maintaining open lines of communication with us and the team with Soheyla at the head. Manal, Lois, Susan, Layla, Bayo all are wonderful caregivers and give us a sense of peace knowing that my parents are in good hands.
JoChen
5
|
October 8, 2022
Competent and friendly caregivers; responsive to clients needs
Chicago Kate
5
|
October 25, 2021
My family has been supported by the Ann Arbor Home Instead team for close to ten years, first for my father and then my mother. Every individual we have worked with has been professional, compassionate, vigilant and respectful. Each has added immeasurably to my parent's lives. Beyond that, the management has been responsive and supportive - I can't say enough about the great AA Home Instead team!!
Dr. L
5
|
April 6, 2021
We ask that staff do grocery shopping, cooking and light housekeeping. The staff ALWAYS arrive on time and they are ALWAYS responsive to our requests.
Jeannine
5
|
February 7, 2020
I broke my ankle and needed to have surgery. The woman who helped me from the Home Instead Ann Arbor office was wonderful. The staff was helpful and courteous. I was very pleased!
Larry Bullen
5
|
March 20, 2019
24/7 coverage for about 1year. staff on time. Very good interactions. Management very responsive
Ann Joy
5
|
June 26, 2018
Home Instead provides thoughtful, personalized care for my friend. Their companions are individually matched to the people they service. I would not hesitate to recommend them to family and friends when seeking help in the home.
Nancy Deyo
5
|
October 23, 2017
The care that has been provided to my mother by Home Instead has been incredible. She has moderate dementia and requires constant care and support. All of the caregivers are thoughtful, sensitive and adaptive to mom's needs. In particular, my mom's primary caregiver took care of her own mother when she had Alzheimers and is resourceful, highly skilled and innovative when it comes to thinking of activities for my mother. Importantly, the Ann Arbor General Manager for Home Instead has been a lifesaver. Twice she has had to arrange 24 hour care in less than a day's notice. She has also been required to replace caregivers when my mother became paranoid and threatened by her aides -- who are all lovely women. I cannot say enough about Home Instead and every member of the team. I would be happy to be a reference for anyone interested in their services. Thank you.
The Sandy Mom
5
|
October 17, 2017
From the initial appointment with Home Instead to the start and continued companionship of their employee, it has been 5 stars all the way, all the time.
htaylor
5
|
September 24, 2017
Greg and his staff are very caring for their home care clients. They are like extended family members.
Mary Such & Robert Gavin266426
5
|
June 17, 2016
All three caregivers – Mibrack, Wanda and Tara – provided our neighbor with excellent care. They were professional, kind and attentive!
Heather24
5
|
April 3, 2016
Our family needed care for my father in his home 24/7 after he had a stroke. We began working with another home care agency and they were simply awful. Fortunately we were put in touch with Home Instead and it was like night and day. The management of the company is tuned in to the needs of the clients, the care givers were just incredible, and they were so attentive to my dad's needs, likes and dislikes. I cannot speak highly enough about them. They carefully screen employees and only hire the best. They provide on-going training to support the caregivers. The communication with the family was excellent at all times. If I ever need care for myself in my own home I would not hesitate to work with them. The owner himself would pitch in to cover overnights to get to know my dad and help out so his staff could have a break on occasion. I think the speaks very highly of the commitment to quality care and to supporting a team. In short, they were fabulous.
A Fellow Reviewer5
5
|
December 19, 2015
Excellent care with kind, thoughtful and dedicated caregivers.
B. Levine
5
|
December 18, 2015
Greg and Soheyla take this very seriously. They have taken superb care of our mom.
John J.
5
|
December 15, 2015
We have used Home Instead for nearly three years. We have three excellent caregivers and are very happy with the excellent care my wife is receiving. They read and play games to help her each day.
Thankful son
5
|
August 25, 2015
My father is legally blind and suffering from early onset dementia. When mom died two and half years ago, we were uncertain if dad could stay in his home. I am the closest relative and live fifty miles away. We contacted Home Instead to discuss dad's needs and they helped us develop a care plan that has worked extremely well. Dad is doing very well with the help provided by three wonderful women who daily enjoy talking with him, help with his eating and meds, do his laundry, keep the house spotless, and take him to appointments. They call me with questions and concerns. They are almost family. We can't say enough good about how much help they are. They have enabled Dad to stay in his home. Thank you.
D.Doss
5
|
February 17, 2015
More than I ever expected to receive. Wonderful, personal and kind care.
Nancy100683150
5
|
October 22, 2014
Caregivers are compassionate, sensitive, knowledgeable, observant, and safety conscious. Coordination of coverage and interaction with the office staff and operations manager always went so well. This team of professionals is great to work with.
E. Petoskey
5
|
June 19, 2014
They provide very personal service over 8 years, with several special clients. The friendly and helpful office staff leads to confidence in caregivers. Greg is caring, good in quality control and valuable.
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Services and Amenities of Home Instead - Ann Arbor and Brighton, MI in Ann Arbor, Michigan
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Ann Arbor and Brighton, MI in Ann Arbor, Michigan
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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