Home Helpers of Carmel - IN

Offers Home Care

78 Reviews

2021, 2022

301 E Carmel Dr. , Suite H300

Carmel

46032

Home Helpers of Carmel - IN

https://d13iq96prksfh0.cloudfront.net/cdn/photos/285200/730x450%23.png

4.5 78

Deb L 2022-04-14 Her caregiver is great. She is very much an advocate for Judy. I feel like they communicate well with us and they provide us someone great to work with. I am a current client of this provider

5 5 1

Colleen V_1 2022-04-14 One of the caregivers did an outstanding job taking care of her. We had some really good caregivers. I am a current client of this provider

5 5 1

Kelly J_2 2022-04-14 They have provided the care I need. They work with my schedule. I am a current client of this provider

5 5 1

Joy F_2 2022-04-07 My mother can't go to the bathroom by herself. They need to improve their scheduling and their concern for the patient. I am a current client of this provider

5 1 1

Steve W_19 2022-04-04 They help him with daily tasks he can't physically do. I like that they are communicative and communicate well. I am a current client of this provider

5 5 1

Albert D_7 2022-03-18 They gave me time to get away from home for errands. They provided a lot of services. There wasn't a lot to do, but be with my husband. I am a current client of this provider

5 5 1

Anonymous_5849 2022-03-16 They care for my mother. They are very responsive. I am a current client of this provider

5 5 1

Misty S_1 2022-03-04 They have been able to keep her at home. The caregivers are high quality people and they seem to be professional and they are approachable. I am a current client of this provider

5 5 1

Ashley M_2 2022-02-16 I think if we had the consistency with the caregivers getting there on time, it would have a more positive impact. If they are not there on time, it makes a negative impact because the first hour is the most important to my grandmother and when the caregivers are late, she is already halfway through her morning routine. I would like to see a little more accountability because the caregiver comes late a lot and calls out at the last minute. A lot of the times the people who do the early shift are late and that messes up my grandmother's routine. I am a current client of this provider

5 4 1

Gary K_8 2022-02-07 I don't have much concern anymore about the care. I'm really happy with what I've observed. In most cases, they help her in the restroom, which we haven't had as part of the care with other companies. They give her meals and sit with her. We have been very pleased, except for one or two cases, with the caregivers we've received. I am a current client of this provider

5 5 1

Rosie P 2022-02-04 They have taken care of my mom well. I would tell my friend that you can tell they make an effort to make sure your loved ones are being care. I am a current client of this provider

5 4 1

Daniel B_8 2022-02-02 The communication and care have made life easier. They have been responsive. I am a current client of this provider

5 5 1

Timothy R_2 2022-02-01 Them providing the care that I need is a but helpful. They had a misunderstanding with me on something. I am a current client of this provider

5 3 1

Gregory T_1 2022-01-20 They free up my responsibility's where I can take care of other things in my life that have to be taken care of and have my father taken care of. I like that they try to work with you, and they try and do the things you need, they try to provide for you. I am a current client of this provider

5 5 1

Rita V_2 2022-01-14 They've made my experience with them positive by working hard and being efficient. I like Home Helpers because their employees are very pleasant for the most part. I am a current client of this provider

5 5 1

Joyce C_17 2022-01-05 They make sure I'm change and fed; along with wash and walking. I liked that they really give me their best they very pleasant and good work ethic. I am a current client of this provider

5 5 1

Susan S_50 2022-01-03 The caregivers remind me to take my medicine. They also do light housekeeping. The agency keeps in touch with me and keep me informed about when people are coming. I am a current client of this provider

5 5 1

Richard M_37 2021-12-16 There was much improvement in myself with the caregivers help. They are very thorough and on time. I am a current client of this provider

5 5 1

Anonymous_4669 2021-12-08 The agency has made my experience positive by taking care of me and driving me where I need and do what ever I say. One thing that I like about this company is that they gave me a good caregiver and that I have no problems with them. I am a current client of this provider

5 4 1

Elizabeth E_5 2021-12-06 She helped me put a neck brace. They are helpful. They gave me a good aide. I am a current client of this provider

5 5 1

Yvonne R_1 2021-12-03 I got a package from chewy, and they brought it in without me asking. She even took the items out and organized them in my garage, as it was canned cat food for my cat. Michelle really tries to find helpers who are similar to my personality. I am a current client of this provider

5 5 1

Candy O 2021-12-01 I want more consistent caregivers. The owners come out to the house to let the caregivers know what is going on. I am a current client of this provider

5 4 1

Sondra W 2021-11-17 I wouldn't be able to work without it. I have already recommended them. I can contact them whenever with whatever I need. They are very responsive. I am a current client of this provider

5 5 1

Kristin W_3 2021-11-17 The provider provides companionship for my parents. I would like the agency to have more caregivers available. I am a current client of this provider

5 4 1

Dallas M_1 2021-11-03 He is blind, so it is nice for him to have help. They are quick with responses and have good communication. I am a current client of this provider

5 5 1

Judith W_7 2021-11-01 I like the flexibility. I like that they have a background check. I am a past client of this provider

5 5 1

William C_37 2021-10-15 They have been prompt in reacting and assisting me. I think the individual could use more direction and training. I am a current client of this provider

5 4 1

Marilyn Z 2021-10-15 It allows me to take much needed vacations. I've liked that their professionalism and timeliness and availability of the caregiver. I am a current client of this provider

5 5 1

Janet M_17 2021-10-07 My mom is able to stay in her apartment. I have recommended them. When I call they always pick up the phone and always do their best to help me. I am a current client of this provider

5 5 1

James A_14 2021-10-04 They take care of dad while I am at work. They come out regularly and they are friendly. I am a current client of this provider

5 4 1

Anonymous_5243 2021-09-15 The service was honestly a nuisance for me. I didn't have 4 hours worth of work for them to do. They did what I asked, though. We had a different person coming every day, so I never built a friendship with any of them. I am a past client of this provider

5 4 1

Dana C_2 2021-09-07 When they come at 6 a.m., it helps a lot. They have helped by being here at 6 a.m. and helping him get to the bathroom and giving him breakfast. It is very rare for me to get someone who starts at 6 in the morning, which is my main time when I need help. I am a current client of this provider

5 4 1

Linda D_20 2021-09-07 The keep the house clean and do the laundry. The caregivers they have care about their patients and clients. I am a current client of this provider

5 5 1

Anonymous_5099 2021-08-16 Our caregivers followed a daily routine, so things went smoothly here for us. The last caregiver we had was great for us and really helpful. I am a past client of this provider

5 5 1

Janet M_15 2021-08-09 I think it made it easier for all of us. I am trying to work. It has been very stressful for me to get my mom dressed and getting her over to her daycare in a timely fashion. It was invaluable to me. My mom was happier, especially when we got to one person that she could get used to. I like the attention, the care, and their commitment to getting someone here to help. I am a past client of this provider

5 5 1

Shirley F_9 2021-08-06 I needed someone to do everything around the house. They helped with food. They were very helpful and courteous. I am a past client of this provider

5 5 1

Erika W_1 2021-08-05 She gave me some free time because he has Alzheimer's. I like that the caregiver would take Donald on walks and play games. I am a current client of this provider

5 4 1

Donna R_22 2021-08-03 They make sure that they take the time to make sure everything is okay with my mom. All of the staff we have had has been compassionate. They bring in a personal aspect that we really appreciate. The level of care is being met. I am a current client of this provider

5 5 1

Shirley M_17 2021-07-19 They get my groceries. They do my laundry. They are really good. I have been very satisfied with them. They help me. You tell them what to do and they do it. Everybody they have sent have been as nice as can be. I am a current client of this provider

5 5 1

Kate O_2 2021-07-08 We needed them for a short time, and they came in a crunch. Their communication was good. It impressed me that I knew what was going on. I am a past client of this provider

5 4 1

Annette M_3 2021-06-23 My sister had an accident. The caregiver told us about it and she cleaned it up with no complaint. My sister has a mental disability. They lady they have sent goes above and beyond for her. I am a current client of this provider

5 5 1

Anonymous_4935 2021-06-18 I was having a lot of problems without your help. Each person has their good and bad points. They need to work on the bad points. I am a current client of this provider

5 4 1

Tom B_19 2021-06-15 The biggest thing is having people show up when they are supposed to. I like that they try to keep in contact with you when a caregiver can't make it or is sick. I am a current client of this provider

5 4 1

Fred J_4 2021-06-09 They were able to stay with him while she was in the hospital. They are reliable. The owner checked in and I really appreciate her. She herself came out the first time. I am a current client of this provider

5 4 1

Jack H_6 2021-06-09 Sometimes we different staff with different things. I would like them to increase the staff. I like that their communication is good and they are flexible. I am a current client of this provider

5 5 1

Becca M_1 2021-05-24 They took care of her and everything she needed. I liked that they had very good communication with us. I am a past client of this provider

5 5 1

Gerald G_6 2021-04-22 As her needs expanded, they were not really able to help us anymore. The caregivers did not have a strong skillset. I am a past client of this provider

5 3 1

Bernard M_4 2021-04-08 They have helped him by getting him to walk. I like that they are good at being there when I need to call them. I am a current client of this provider

5 4 1

Mary S_46 2021-03-08 They were kind and treated him with great humanity. I liked that they were very quick about getting people in to help my dad. He was happy to have them there. I am a past client of this provider

5 5 1

JaneGonzales 2021-02-14 I can highly recommend this company. Very professional and easy to work with. Erica went above and beyond to make sure my families needs were taking care of. I am a current client of this provider

5 5 1

Linda G_16 2021-02-10 They have helped him tremendously. They are dependable and very nice. I am a current client of this provider

5 5 1

Helen Y 2021-01-25 The services made life easier by helping my husband. They have great employees that come to the homes. I am a past client of this provider

5 5 1

Shahriar S 2021-01-08 There were days that they were great and there were times that I did not get the person that I was expecting. It was very easy to get a hold of someone in the office to talk to. I am a past client of this provider

5 4 1

Fred F_3 2020-12-16 I don't have any problem with them. They communicate very well. Our other company did not. I am a current client of this provider

5 5 1

Mary Jane M_2 2020-12-12 Just having someone there with her so she is not alone during the day. They accommodate me very well and they are pretty well priced. I am a current client of this provider

5 5 1

Jeanette P_2 2020-11-25 Overall they have done okay. The caregiver I have now has been excellent. They need to hire more people so they could have more caregivers to send out. I am a current client of this provider

5 4 1

Jody B 2020-11-12 The services have helped me a lot and have made my life easier by helping me around the house so I don't hurt my back. I would recommend them because they are great and I've been with them since the very beginning. I really like the owner as well. I am a current client of this provider

5 5 1

Jennifer M_13 2020-10-27 It impacts her life as well as mine. We love the ones that are still here. We have good communication with Phil and Michelle. I am a current client of this provider

5 5 1

Anonymous_4157 2020-10-22 They were pretty consistent with their caregivers. I think they could have more flexibility or improve communication. I am a current client of this provider

5 4 1

Mary T_14 2020-10-09 I have been able to walk by myself and I am very comfortable. They help me with the things that need to be done in the home. I am a current client of this provider

5 5 1

Sue P_11 2020-10-06 They are all fairly young, they have been okay at first, but he is just requiring a lot more personal care now. They are younger and they do not converse that much with him. Some of them have been great and some have been nervous. We just had somebody different every time. So every time somebody comes I have to re-explain everything, and that is confusing for my husband. The care is fine, I just have to explain every time. I think if it was someone I was familiar with it would be different. Because it is someone new every time, I am not sure what to tell them to do every time. I am a current client of this provider

5 3 1

Michelle A_4 2020-10-06 They relieved a lot of pressure and work off of me. They are responsive. I feel like I'm part of the team. I like their staff. I am a current client of this provider

5 5 1

Mary R_32 2020-09-24 Every single person they have sent out to help me has been outstanding. I wish I could have them every day but I can't. I like that the staff is responsive, and if I have to make changes they are receptive to that. I am a current client of this provider

5 5 1

Shirley A_8 2020-09-11 One of the ladies was extremely good, and the other was not worth mentioning. It wasn't a good experience with a couple of them. They should have communicated better. I am a past client of this provider

5 2 1

Cindy B_9 2020-09-11 They gave me time off so I could get away and have a break. . The caregivers seemed well trained. A couple of our caregivers didn't have enough experience with dementia. I am a past client of this provider

5 4 1

Dawn C_3 2020-09-08 They help her get bathed and dressed. They need more help with staffing. I am a current client of this provider

5 4 1

Margaret "Maggi" M 2020-08-20 They help the most with house chores that I can not do anymore. I really like that they are always prompt and have nice kids to do the job. I am a current client of this provider

5 5 1

Richard S_20 2020-08-17 It has been beneficial, but the last caregiver has not been as good as the first ones. There has been a change of helper and this last one has not been as interactive as others. We would give the organizer high marks. I am a current client of this provider

5 4 1

MaryAnn B_2 2020-08-06 They were consistent. The services allowed her to stay in her own home. They were very gracious, prompt, and helpful. I am a past client of this provider

5 5 1

Sharon H_23 2020-07-09 They make sure that I am OK, and they make sure that the caregivers are a good fit for me. They have a good attitude, and they are concerned for me. They have empathy for the clients. I am a current client of this provider

5 5 1

Kathleen R_6 2020-07-09 The guys that they send can handle my brother, he is a big man and I do not have to worry about anything while they are here. I can go do what I need to do. They are very helpful, if plans have changed they work with me and they make sure that someone is here. I was going on vacation and one of the caregivers got sick and the owner came herself and stayed with my family member, so you cannot ask for more than an owner coming out. I am a current client of this provider

5 5 1

Connie S_5 2020-06-15 I'm not as depressed as I was before she started coming to my home. We really like the caregiver we have been paired with. I am a current client of this provider

5 5 1

Anonymous_3813 2020-06-15 They have helped me out. I am a lone wolf and I live alone so I feel like I have some contact that I could make if I needed someone immediately. I have talked to a couple of people who have asked me questions about my services. The two things that I wanted most I am not completely satisfied with. I wanted to build a relationship with the caregiver which is helpful. I am a current client of this provider

5 4 1

Melissa C_7 2020-06-04 They helped me out with my dad and they kept me in the loop with what was going on. I felt the agency did a great job with my dad. I am a past client of this provider

5 4 1

Mary H_82 2020-05-27 They are there to give him food and medicines and do what he needs. I love the communication from the RN and the office staff. It is superior. I am a current client of this provider

5 5 1

Mary ( 2020-05-19 They accommodate us with good caregivers. If we feel we need someone else they'll get us a new caregiver. They don't try to force us to do different hours. I like that the owners are very conscientious and helpful. They try to accommodate us the best they can. I am a current client of this provider

5 4 1

Louis S_3 2020-05-14 They helped me with general cooking, bathing and cleaning. The caregiver was very efficient. I am a past client of this provider

5 5 1

Deborah M_9 2020-05-08 The caregiver that I have now does my housework and prepares my meals. I like my caregiver that I have now. I am a current client of this provider

5 5 1

Call (800) 973-1841

2021, 2022

Home Helpers of Carmel - IN (800) 973-1841

View Photos

Get cost information

Contact for Costs

Find out availability

Contact for Hours

Ask about payment options

Get Options

Reviews of Home Helpers of Carmel - IN

78 Reviews Write a review

Home Care Reviews for Home Helpers of Carmel - IN

April 14, 2022

By Deb L

I am a current client of this provider

Her caregiver is great. She is very much an advocate for Judy. I feel like they communicate well with us and they provide us someone great to work with.

Provider Response

Thank you for your review. We also believe in being advocates for our client's loved ones.

April 14, 2022

By Colleen V_1

I am a current client of this provider

One of the caregivers did an outstanding job taking care of her. We had some really good caregivers.

Provider Response

Thank you for the feedback. We recruit and train some great caregivers.

April 14, 2022

By Kelly J_2

I am a current client of this provider

They have provided the care I need. They work with my schedule.

Provider Response

We love helping! Thank you

April 07, 2022

By Joy F_2

I am a current client of this provider

My mother can't go to the bathroom by herself. They need to improve their scheduling and their concern for the patient.

Provider Response

We appreciate the feedback. We have addressed the phone issue, and it is not acceptable with any caregiver. We pride ourselves in communication and notify a client whenever a change occurs. We have very strict protocol on the wellness and safety of our clients and caregivers. This causes last minute changes at times. Thank you again for allowing us to help.

April 04, 2022

By Steve W_19

I am a current client of this provider

They help him with daily tasks he can't physically do. I like that they are communicative and communicate well.

Provider Response

We have a great office team. Thaks for your feedback.

March 18, 2022

By Albert D_7

I am a current client of this provider

They gave me time to get away from home for errands. They provided a lot of services. There wasn't a lot to do, but be with my husband.

Provider Response

We enjoy helping you and your husband. Thank you

March 16, 2022

By Anonymous_5849

I am a current client of this provider

They care for my mother. They are very responsive.

Provider Response

Thank you for your feedback. We love what we do.

March 04, 2022

By Misty S_1

I am a current client of this provider

They have been able to keep her at home. The caregivers are high quality people and they seem to be professional and they are approachable.

Provider Response

We love our clients and caregivers. Thank you for your feedback.

February 16, 2022

By Ashley M_2

I am a current client of this provider

I think if we had the consistency with the caregivers getting there on time, it would have a more positive impact. If they are not there on time, it makes a negative impact because the first hour is the most important to my grandmother and when the caregivers are late, she is already halfway through her morning routine. I would like to see a little more accountability because the caregiver comes late a lot and calls out at the last minute. A lot of the times the people who do the early shift are late and that messes up my grandmother's routine.

Provider Response

We agree that caregivers must be on time. We made the adjustment with the caregiver and her schedule. Thank you for your feedback.

February 07, 2022

By Gary K_8

I am a current client of this provider

I don't have much concern anymore about the care. I'm really happy with what I've observed. In most cases, they help her in the restroom, which we haven't had as part of the care with other companies. They give her meals and sit with her. We have been very pleased, except for one or two cases, with the caregivers we've received.

Provider Response

We love helping. Thanks for allowing us to do so. Please continue to give us feedback.

February 04, 2022

By Rosie P

I am a current client of this provider

They have taken care of my mom well. I would tell my friend that you can tell they make an effort to make sure your loved ones are being care.

February 02, 2022

By Daniel B_8

I am a current client of this provider

The communication and care have made life easier. They have been responsive.

Provider Response

Thank you for your kind words. We love to help.

February 01, 2022

By Timothy R_2

I am a current client of this provider

Them providing the care that I need is a but helpful. They had a misunderstanding with me on something.

Provider Response

Thank you for the feedback. I know we resolved the issue, and it was a misunderstanding. The caregivers really enjoy helping you.

January 20, 2022

By Gregory T_1

I am a current client of this provider

They free up my responsibility's where I can take care of other things in my life that have to be taken care of and have my father taken care of. I like that they try to work with you, and they try and do the things you need, they try to provide for you.

Provider Response

Thank you for the feedback. We always try to find a good match. We also provide coaching to our caregivers. Thank you for allowing us to help your family.

January 14, 2022

By Rita V_2

I am a current client of this provider

They've made my experience with them positive by working hard and being efficient. I like Home Helpers because their employees are very pleasant for the most part.

January 05, 2022

By Joyce C_17

I am a current client of this provider

They make sure I'm change and fed; along with wash and walking. I liked that they really give me their best they very pleasant and good work ethic.

Provider Response

Thank you for the kind words. We love helping you!

January 03, 2022

By Susan S_50

I am a current client of this provider

The caregivers remind me to take my medicine. They also do light housekeeping. The agency keeps in touch with me and keep me informed about when people are coming.

December 16, 2021

By Richard M_37

I am a current client of this provider

There was much improvement in myself with the caregivers help. They are very thorough and on time.

December 08, 2021

By Anonymous_4669

I am a current client of this provider

The agency has made my experience positive by taking care of me and driving me where I need and do what ever I say. One thing that I like about this company is that they gave me a good caregiver and that I have no problems with them.

Provider Response

Thank you for allowing us to help. We appreciate the positive review.

December 06, 2021

By Elizabeth E_5

I am a current client of this provider

She helped me put a neck brace. They are helpful. They gave me a good aide.

December 03, 2021

By Yvonne R_1

I am a current client of this provider

I got a package from chewy, and they brought it in without me asking. She even took the items out and organized them in my garage, as it was canned cat food for my cat. Michelle really tries to find helpers who are similar to my personality.

Provider Response

Thank you for allowing us to help. We have great caregivers and we love them.

December 01, 2021

By Candy O

I am a current client of this provider

I want more consistent caregivers. The owners come out to the house to let the caregivers know what is going on.

Provider Response

Thank you for the feedback. We are very involved as owners, and we coach up our caregivers to give great care. I know that you have a great team caring for you and the care deeply.

November 17, 2021

By Sondra W

I am a current client of this provider

I wouldn't be able to work without it. I have already recommended them. I can contact them whenever with whatever I need. They are very responsive.

Provider Response

Thank you for the positive review. We love helping you and your mother.

November 17, 2021

By Kristin W_3

I am a current client of this provider

The provider provides companionship for my parents. I would like the agency to have more caregivers available.

November 03, 2021

By Dallas M_1

I am a current client of this provider

He is blind, so it is nice for him to have help. They are quick with responses and have good communication.

November 01, 2021

By Judith W_7

I am a past client of this provider

I like the flexibility. I like that they have a background check.

October 15, 2021

By William C_37

I am a current client of this provider

They have been prompt in reacting and assisting me. I think the individual could use more direction and training.

October 15, 2021

By Marilyn Z

I am a current client of this provider

It allows me to take much needed vacations. I've liked that their professionalism and timeliness and availability of the caregiver.

Provider Response

Thank you for your feedback. We want to be there for whatever needs you have.

October 07, 2021

By Janet M_17

I am a current client of this provider

My mom is able to stay in her apartment. I have recommended them. When I call they always pick up the phone and always do their best to help me.

Provider Response

We enjoy helping your mother and your family.

October 04, 2021

By James A_14

I am a current client of this provider

They take care of dad while I am at work. They come out regularly and they are friendly.

Provider Response

We love taking care of your father. Thank you for allowing us to help.

September 15, 2021

By Anonymous_5243

I am a past client of this provider

The service was honestly a nuisance for me. I didn't have 4 hours worth of work for them to do. They did what I asked, though. We had a different person coming every day, so I never built a friendship with any of them.

September 07, 2021

By Dana C_2

I am a current client of this provider

When they come at 6 a.m., it helps a lot. They have helped by being here at 6 a.m. and helping him get to the bathroom and giving him breakfast. It is very rare for me to get someone who starts at 6 in the morning, which is my main time when I need help.

Provider Response

Thank you for the feedback. It is never acceptable for our caregivers to be on their phones. We have coached the caregiver and resolved the issue. We always suggest feedback on the family room website that the caregivers cannot view. This allows anonymous feedback from the client. We also do follow up calls and pop in visits frequently. We also stress that all of our clients reserve the right to request a new caregiver at anytime without a reason needed. Thank you for allowing us to care for and help your family.

September 07, 2021

By Linda D_20

I am a current client of this provider

The keep the house clean and do the laundry. The caregivers they have care about their patients and clients.

Provider Response

Thank you for the kind words. We have great caregivers and enjoy helping.

August 16, 2021

By Anonymous_5099

I am a past client of this provider

Our caregivers followed a daily routine, so things went smoothly here for us. The last caregiver we had was great for us and really helpful.

August 09, 2021

By Janet M_15

I am a past client of this provider

I think it made it easier for all of us. I am trying to work. It has been very stressful for me to get my mom dressed and getting her over to her daycare in a timely fashion. It was invaluable to me. My mom was happier, especially when we got to one person that she could get used to. I like the attention, the care, and their commitment to getting someone here to help.

Provider Response

Thank you for sharing. We appreciate you allowing us to help you and your family.

August 06, 2021

By Shirley F_9

I am a past client of this provider

I needed someone to do everything around the house. They helped with food. They were very helpful and courteous.

Provider Response

We really enjoyed helping. Thank your for the feedback.

August 05, 2021

By Erika W_1

I am a current client of this provider

She gave me some free time because he has Alzheimer's. I like that the caregiver would take Donald on walks and play games.

Provider Response

Thank you for allowing us to help. We have some great Caregivers.

August 03, 2021

By Donna R_22

I am a current client of this provider

They make sure that they take the time to make sure everything is okay with my mom. All of the staff we have had has been compassionate. They bring in a personal aspect that we really appreciate. The level of care is being met.

Provider Response

We have some great caregivers. Thank you for sharing with us.

July 19, 2021

By Shirley M_17

I am a current client of this provider

They get my groceries. They do my laundry. They are really good. I have been very satisfied with them. They help me. You tell them what to do and they do it. Everybody they have sent have been as nice as can be.

Provider Response

Thank you for the feedback. We are thankful that you allow us to help you.

July 08, 2021

By Kate O_2

I am a past client of this provider

We needed them for a short time, and they came in a crunch. Their communication was good. It impressed me that I knew what was going on.

June 23, 2021

By Annette M_3

I am a current client of this provider

My sister had an accident. The caregiver told us about it and she cleaned it up with no complaint. My sister has a mental disability. They lady they have sent goes above and beyond for her.

June 18, 2021

By Anonymous_4935

I am a current client of this provider

I was having a lot of problems without your help. Each person has their good and bad points. They need to work on the bad points.

Provider Response

We always solicit feedback and coach our caregivers. Thank you for your feedback. I believe we have addressed your concerns and provided quality care.

June 15, 2021

By Tom B_19

I am a current client of this provider

The biggest thing is having people show up when they are supposed to. I like that they try to keep in contact with you when a caregiver can't make it or is sick.

Provider Response

Thank you for your review. We strive to communicate well and have back up plans when caregivers cannot make a shift. We appreciate allowing us to help.

June 09, 2021

By Fred J_4

I am a current client of this provider

They were able to stay with him while she was in the hospital. They are reliable. The owner checked in and I really appreciate her. She herself came out the first time.

Provider Response

We enjoyed caring and helping out when needed. Thank you

June 09, 2021

By Jack H_6

I am a current client of this provider

Sometimes we different staff with different things. I would like them to increase the staff. I like that their communication is good and they are flexible.

Provider Response

We enjoy helping you and your family.

May 24, 2021

By Becca M_1

I am a past client of this provider

They took care of her and everything she needed. I liked that they had very good communication with us.

Provider Response

Thank you for allowing us to help with your family.

April 22, 2021

By Gerald G_6

I am a past client of this provider

As her needs expanded, they were not really able to help us anymore. The caregivers did not have a strong skillset.

April 08, 2021

By Bernard M_4

I am a current client of this provider

They have helped him by getting him to walk. I like that they are good at being there when I need to call them.

Provider Response

Thank you for allowing us to help with your family.

March 08, 2021

By Mary S_46

I am a past client of this provider

They were kind and treated him with great humanity. I liked that they were very quick about getting people in to help my dad. He was happy to have them there.

February 14, 2021

By JaneGonzales

I am a current client of this provider

I can highly recommend this company. Very professional and easy to work with. Erica went above and beyond to make sure my families needs were taking care of.

February 10, 2021

By Linda G_16

I am a current client of this provider

They have helped him tremendously. They are dependable and very nice.

Provider Response

Thank you for the nice comments. We appreciate you allowing us to help and care for your family.

January 25, 2021

By Helen Y

I am a past client of this provider

The services made life easier by helping my husband. They have great employees that come to the homes.

Provider Response

Thank your for allowing us to help your family.

January 08, 2021

By Shahriar S

I am a past client of this provider

There were days that they were great and there were times that I did not get the person that I was expecting. It was very easy to get a hold of someone in the office to talk to.

Provider Response

Thank you for your review. We always try to align and fit the best Caregiver with our clients. We place them on teams so that we have back ups and ensure care is given. We also provide access to the family room which shows shifts and assignments. We believe in transparency. Thank you for allowing us to help your family with their needs.

December 16, 2020

By Fred F_3

I am a current client of this provider

I don't have any problem with them. They communicate very well. Our other company did not.

Provider Response

Thank you for the review. We do strive to communicate with our clients and families. We also have a great office team.

December 12, 2020

By Mary Jane M_2

I am a current client of this provider

Just having someone there with her so she is not alone during the day. They accommodate me very well and they are pretty well priced.

Provider Response

Thank you. We really enjoy helping your family.

November 25, 2020

By Jeanette P_2

I am a current client of this provider

Overall they have done okay. The caregiver I have now has been excellent. They need to hire more people so they could have more caregivers to send out.

Provider Response

Thank you for the feedback. It is very important for us to have a good client and caregiver match. We have a lot of great caregivers that work for us, and we always strive to have consistent caregivers. We do not like to send too many different caregivers into a home. We value the feedback and are glad to hear that you have a caregiver that is excellent.

November 12, 2020

By Jody B

I am a current client of this provider

The services have helped me a lot and have made my life easier by helping me around the house so I don't hurt my back. I would recommend them because they are great and I've been with them since the very beginning. I really like the owner as well.

Provider Response

Thank you for the feedback. We appreciate you. We really like you as well.

October 27, 2020

By Jennifer M_13

I am a current client of this provider

It impacts her life as well as mine. We love the ones that are still here. We have good communication with Phil and Michelle.

Provider Response

Thank you for your feedback. We love helping your family and value the relationship.

October 22, 2020

By Anonymous_4157

I am a current client of this provider

They were pretty consistent with their caregivers. I think they could have more flexibility or improve communication.

Provider Response

Thank you for the feedback. We strive to have consistent caregivers. We will work on having better communication. We have an online resources that allows you to see your care, make comments, and know your schedule. We also utilize a 24 hour service that allows you to call us if you need us. We, as owners are always available, and reach out often.

October 09, 2020

By Mary T_14

I am a current client of this provider

I have been able to walk by myself and I am very comfortable. They help me with the things that need to be done in the home.

October 06, 2020

By Sue P_11

I am a current client of this provider

They are all fairly young, they have been okay at first, but he is just requiring a lot more personal care now. They are younger and they do not converse that much with him. Some of them have been great and some have been nervous. We just had somebody different every time. So every time somebody comes I have to re-explain everything, and that is confusing for my husband. The care is fine, I just have to explain every time. I think if it was someone I was familiar with it would be different. Because it is someone new every time, I am not sure what to tell them to do every time.

October 06, 2020

By Michelle A_4

I am a current client of this provider

They relieved a lot of pressure and work off of me. They are responsive. I feel like I'm part of the team. I like their staff.

September 24, 2020

By Mary R_32

I am a current client of this provider

Every single person they have sent out to help me has been outstanding. I wish I could have them every day but I can't. I like that the staff is responsive, and if I have to make changes they are receptive to that.

September 11, 2020

By Shirley A_8

I am a past client of this provider

One of the ladies was extremely good, and the other was not worth mentioning. It wasn't a good experience with a couple of them. They should have communicated better.

Provider Response

We always appreciate feedback. We replaced the caregiver when the client was unhappy. We placed one of our top caregivers with the client. We continually solicit feedback and do quality control visits with the client. We also do a pop in on our caregivers to ensure they are meeting expectations. We recognized we had a caregiver that was not a good fit for the client. We always own issues and remedy the situation.

September 11, 2020

By Cindy B_9

I am a past client of this provider

They gave me time off so I could get away and have a break. . The caregivers seemed well trained. A couple of our caregivers didn't have enough experience with dementia.

September 08, 2020

By Dawn C_3

I am a current client of this provider

They help her get bathed and dressed. They need more help with staffing.

August 20, 2020

By Margaret "Maggi" M

I am a current client of this provider

They help the most with house chores that I can not do anymore. I really like that they are always prompt and have nice kids to do the job.

August 17, 2020

By Richard S_20

I am a current client of this provider

It has been beneficial, but the last caregiver has not been as good as the first ones. There has been a change of helper and this last one has not been as interactive as others. We would give the organizer high marks.

August 06, 2020

By MaryAnn B_2

I am a past client of this provider

They were consistent. The services allowed her to stay in her own home. They were very gracious, prompt, and helpful.

July 09, 2020

By Sharon H_23

I am a current client of this provider

They make sure that I am OK, and they make sure that the caregivers are a good fit for me. They have a good attitude, and they are concerned for me. They have empathy for the clients.

July 09, 2020

By Kathleen R_6

I am a current client of this provider

The guys that they send can handle my brother, he is a big man and I do not have to worry about anything while they are here. I can go do what I need to do. They are very helpful, if plans have changed they work with me and they make sure that someone is here. I was going on vacation and one of the caregivers got sick and the owner came herself and stayed with my family member, so you cannot ask for more than an owner coming out.

June 15, 2020

By Connie S_5

I am a current client of this provider

I'm not as depressed as I was before she started coming to my home. We really like the caregiver we have been paired with.

June 15, 2020

By Anonymous_3813

I am a current client of this provider

They have helped me out. I am a lone wolf and I live alone so I feel like I have some contact that I could make if I needed someone immediately. I have talked to a couple of people who have asked me questions about my services. The two things that I wanted most I am not completely satisfied with. I wanted to build a relationship with the caregiver which is helpful.

June 04, 2020

By Melissa C_7

I am a past client of this provider

They helped me out with my dad and they kept me in the loop with what was going on. I felt the agency did a great job with my dad.

May 27, 2020

By Mary H_82

I am a current client of this provider

They are there to give him food and medicines and do what he needs. I love the communication from the RN and the office staff. It is superior.

May 19, 2020

By Mary (

I am a current client of this provider

They accommodate us with good caregivers. If we feel we need someone else they'll get us a new caregiver. They don't try to force us to do different hours. I like that the owners are very conscientious and helpful. They try to accommodate us the best they can.

May 14, 2020

By Louis S_3

I am a past client of this provider

They helped me with general cooking, bathing and cleaning. The caregiver was very efficient.

May 08, 2020

By Deborah M_9

I am a current client of this provider

The caregiver that I have now does my housework and prepares my meals. I like my caregiver that I have now.

See all Home Care reviews (78)

Get Costs

About Home Helpers of Carmel - IN

Locally owned and operated agency by an RN with over 25 years experience in Senior Care. We customize care based on needs from a few hours a day to 24/7 care. We also provide personalized emergency response systems that are included with most care. We ensure consistent caregivers that are matched to each client.

Get Costs