Home Helpers Home Care of Carmel - IN

Laura S_23

The companionship and care makes the client's life much happier. We have used the agency for 2–3 years now, and they are always wiling to work with us, and Steven has been very happy.

Provider Response

Susan B_81

The care takes a burden off of us as the client's family. At the beginning we had a few issues, but they work hard to find a good fit between the caregiver and client.

Provider Response

Kristen R_3

They do the work I need done. They are small and easy to communicate with.

Provider Response

Jane M_27

Their financial person could be more available. I have a hard time reaching him. They are open to change, and they provide good caregivers.

Provider Response

Duane M_2

They help her with her mobility. They have provided a consistent caregiver for Mom.

Provider Response

Anonymous_1745486599

The care allows me to get out while she's there with him. The agency has a quick response time.

Provider Response

Willie W_10

The caregivers have helped the most when it comes to getting my clothes on and taking my medicine. I like the caregivers' promptness in getting here and their attention to detail.

Provider Response

Rao G

The caregivers are always asking what to do next to help. I like the caregiver that comes Friday, Saturday and Sunday.

Provider Response

Alita P

The have helped the most with meal prep, laundry and reminders on medicine. I would recommend them because the quality of their helpers and the way the company administers care is very professional.

Arlana C

The services are greatly appreciated as they relieve my burden. I like the caregivers chosen.

Provider Response

Erin S_5

The staffing has been awesome. The communication is wonderful.

Provider Response

Helen A_7

They took care of everything I asked and did well. They did a very good job. They were pleasant. I have no complaints. They were attentive.

Provider Response

Anonymous_1742890257

There are things that we need that have to be done in order for us to live since me and my wife are both handicapped. They've been good for us so far.

Provider Response

Jerry S_18

I don't know what I would do without them already. They are great. I like that their help and the people.

Provider Response

Nicole L_9

It was very helpful. They are efficient and on time.

Anonymous_1739882773

I like that they found someone to work the hours needed. They were expensive.

Provider Response

Anthony E

Tony can't do anything for himself, and they help him with his day-to-day living. Their caregivers are excellent.

Provider Response

Fred J_4

The caregiver helps by fixing him his breakfast and helping him with showering. My favorite thing about them is that the caregivers they have are very reliable.

Provider Response

Jack L_8

They could have more consistency with caregivers and they could have their caregivers trained on how to give me medicine. They sent me different people each day.

Provider Response

Connie B_24

They help with the pets where other agencies will not. They are dependable, they follow up and they are helpful.

Provider Response

Carolyn H_18

It is hard to get a good aide. They are responsive.

Provider Response

Steve R_13

I can safely leave the house knowing she's going to be well cared for when I get back. My favorite thing is that they provide high quality care.

Provider Response

Martin P_6

They have listened to some feedback that we've had and made adjustments to his care. The owners really care. They are competent and have the passion to help. They are present and involved. They are why we have stuck with the agency and recommend it to others.

Sondra W

The caregivers are able to transfer her and help her with bathing. I love that they work with my mother as a person instead of just "a client".

Provider Response

Susan W_43

I felt like they sent above-average caregivers, only one or two were average. The owner who came out and did the assessment got what I needed.

Andrea M_10

Just by watching him and making sure he's ok. They are very reasonable and very responsible.

Anonymous_1729670998

I can't always be there, so it's nice to have someone else I can trust. They were easy to communicate with

Cathline D

We couldn't have done it without them. They were very caring.

Janet Z_3

They have been very helpful and went above and beyond. They were presentable workers.

Leah M_2

Without the caregiver, I don't know where my mom would be today. She's happier having them. She's tried a few different agencies and we had bad experiences. Once we had them come in, it was night and day.

Provider Response

Anonymous_5849

The services help Edith live a good life. I like that the team is responsive to our needs.

Provider Response

Janelle O

When they are there, it is very helpful. They helped by being experienced.

Jean B_22

The caregivers are nice ladies. They're reliable.

Provider Response

Bill O_4

The agency has sent people that are always on time to make our experience positive. They could send older people that would have more experience.

Anne H_17

It's been a smooth and easy ride. The staff is really nice, and they are great about notifying me if someone is going to be late.

Provider Response

Fran M_5

They are flexible in terms of scheduling. They were able to respond to our needs quickly.

Provider Response

Sarah S_15

It's made a big positive impact. I like that Michelle oversees and keeps up with what's going on.

Reviewer#AT0408a

Home Helpers of Carmel - IN provide care for me, just to be here and help me; I'm in a wheelchair. The caregivers are good. They do a good job of both billing and scheduling. The caregivers are generally well-intentioned and nice. The communication is good.

Provider Response

Terrel G

They are very helpful and reliable. They are friendly and they are helpful. They are good about having a lot of different kinds of caregivers.

Lila A

It is a great impact. It assists me with all I need in my life. I have a lot of challenges so this helps me out a lot. The person who does my care is very good. They know what they are doing and are very accurate. They are kind and clean.

Provider Response

Betty C_27

They make sure that I don't fall. I like their quality of care.

Provider Response

Anonymous_1710774056

They were friendly, helpful, and caring. I like that they did everything I asked them to do. The people were very knowledgeable, and professional, and could make recommendations for other services I needed. They were always on time.

Provider Response

Kristen C_2

It has changed our lives in helping when we needed it most. I like their energy, compassion, dependability, and connection with my parents.

Provider Response

Anonymous_1709888627

They come in at night and help him get up. I like the caregivers we have.

Judith T_6

They give her the help she needs. I am happy with their service.

Provider Response

Cherie B_3

I just started with them so I need more consistent help but they are doing their best to help. I like the agency's communication with me.

Provider Response

Derek R

Some are really great by spending time and listening to music with her. We just want the right, trustworthy people here.

Randy S_17

It depends on the person. Some of them are good and some of them just put in the bare minimum so you have to be there all the time. There were two caregivers that I liked a lot. They helped motivate the client and were able to do their own things. For the ones that were not as good, they could have had a greater impact if they were to be self-motivated so I didn't have to be there to tell them what to do. I think they were able to help the client a little bit, but there were some things they could do and some things they could not. For the things they could do, I had to tell some of them directly what they needed to do. For the two outstanding ones, they knew what needed to be done and they did it. I just couldn't afford it. I also checked with the nurse because it was not covered under Medicare. I couldn't afford to go with them more than one month. Gia was outstanding and the other ones I had were just average.

Provider Response

Cheri N_1

The provider helped us because they always had someone there. I liked this agency because they were professional and provided good girls for us.

Provider Response

Anonymous_1704980655

I had multiple caregivers. Some weren't good and some were excellent. There was not a consistency of care. Some of them were lazy. Some of them wouldn't show up for work and some wouldn't be truthful. The employees training needs to be improved. They need to have better communication from the management team to the client.

Shellie K

Someone needs to be with my dad during dialysis, and our family can't do that. I like that they are really good at communicating and letting us know if there is a scheduling issue. For example, I just spoke with a gentleman that is helping my father, and he is very thorough. You can tell they have people who care.

Carolyn L_10

They listened to what my mother's needs were. They are very organized.

Mark R_17

I needed them to provide an escort. Had they not been able to service me, I would have lost my sight. They responded to your needs.

Provider Response

Brett M_1

They took care of his changes, and they did a good job at finding a replacement. It was good and not great. They helped him by being there.

Provider Response

Carsey G

They've helped the most with his physical therapy, doing his exercises, and manipulating him from room to room. I like that they're very punctual, they do a good job, and they do what you want them to do. His current caregiver goes out of his way to help.

Provider Response

Gregory T_1

They helped take care of his needs. I would recommend them because of the services they offer.

Provider Response

Dana B_9

I think them having people on time and having people care for my mother. I like that they have a regular schedule and their own employees.

Provider Response

Carol T_18

I came home from the hospital and I could not have done it without having the extra help here at my house. I like that I have progressed enough to be able to get around. I like that we have been very satisfied and have not had any problems with anyone that they have sent here.

Provider Response

Lee A_5

They gave me peace of mind that my dad was not alone so that I could go to the grocery store and do errands. He was well-cared for so that I could continue to do what I needed to do. I liked that Michelle was very helpful in explaining what was available and what to expect. She was quick to reply if we had a question. It was very comforting when I first spoke with them. We were grateful for the help that we got.

Provider Response

Lisa T_12

They could have the employees be on time. There was also some additional training needed. When they came, 3 of the 4 times they came, they were late.

Provider Response

Roy G_4

They had somebody here the next morning when we called them. They could have better caregivers.

Provider Response

Anonymous_7545

It has improved her life at this point. They work on what your needs are.

Provider Response

Constance C_6

I am one of the caregivers for the client and I help with everything such as walking, staying mobile, and exercise. I like that they're very transparent. They offer everything that you need for home health care.

Provider Response

Anonymous_7479

The caregiver is only here for a short time and so when she is here she does what I ask her to do. I just do not need much care.

Provider Response

Michelle C_18

They have helped the most with constant communication and the guidance on next steps. They give us a lot of peace of mind. I would recommend them because of their communication with the family of the client is exceptional. Their follow up and quality of the caregivers as well as the compassion that comes through the owners down to the caregivers.

Provider Response

Kent M_1

Home Helpers has made things easier for me by helping me deal with my disability. I like Home Helpers because the owners are involved.

Provider Response

Deb L

I like that we have had the same caregiver for the last year and a half so it's been consistent. They keep us informed.

Provider Response

Anonymous_7378

My mom has someone to run an errand if she needs it and cooks a meal if she needs it. I wish we didn't have to have a caregiver from 8-5 in the day. We have to do that because that's what they offer but we don't need them for that long.

Provider Response

Liane M

The current caregiver is good to my husband. I like Home Helpers because they have been sending us good people that we have been happy with.

Lavergne R

The caregivers are friends as well. We really like Zoe the nursing student, Nicky, and Adriana. We've had a number of different people. Every one of them has been very friendly, kind, and seems to do whatever you ask them to do. They will ask you if there's anything else you need done. The first person they sent out was a nursing student and we've had her sit in with all of her appointments. The people who administer the therapies tell us how much more advanced she is compared to other people. A lot of it is because of the nursing student.

Provider Response

Cathy B_8

They've helped me the most by providing quality people to come to my home to help me. I like everything. I like their compassion and their response to my needs. I also like how responsible they are at getting help here and the quality of the people that they are sending.

Provider Response

Nick J_2

They have provided me with a good worker. I like that they are prompt.

Brenda J_9

They completely take care of my mom so I'm able to keep my full-time job. I like the employees.

John H_56

Home Helpers has made my experience positive by giving me time to do other things. I would recommend Home Helpers more if they sent more qualified caregivers on a more consistent basis.

Provider Response

Don E_7

They interacted with my mother who had dementia and they were very caring. I would tell a friend to clarify that they have enough people working for them before they sign a contract, so there are no shortages.

Yvonne R_1

They need to get better caretakers that are willing to work. They need to hire much higher quality caretakers.

LaNae L

They have provided light housekeeping. I have the same caregiver every day.

Provider Response

Kelley P_1

Not all the caregiver are the same, we have good ones and not so good ones. I like that they are responsive.

Provider Response

Anonymous_6792

They were helpful to me, as his caretaker, so I can get away. Some of the caregivers were very good and others were mediocre, but they were very nice. We trusted them.

Provider Response

Anonymous_6740

Most days it's okay. They help me with things like showering and dressing. They help me do some walking exercises. I like that they are very nice ladies and they try to do the best they can.

Provider Response

Steven L_6

It has been a game-changer for the two of us. It has let me be a wife again. The communication has been outstanding. The match-up with the caregivers to my husband has been spot on. We have had the same consistent caregiver 95% of the time.

Provider Response

Marc S_6

I don't know that they could have done anything. The owners were very responsive to my needs.

Provider Response

Steve W_19

They are able to help him do things that he can't do. They are communicative and let me know what is going on.

Provider Response

Anonymous_6583

She helps with household chores and makes sure my husband is taken care of. They are reliable and show up when they are supposed to.

Provider Response

Paul C_19

There was not enough time to get the additional help that we needed. The cost was part of the deciding factor in not staying with them.

Sherry G_3

They are very helpful. They are very friendly.

Provider Response

Stephanie B_12

They could ask her for more guidance on meals and what she wants. I like the caregivers they have sent and their flexibility to work with me.

Anonymous_6503

My wife recently passed away, and they were absolutely essential to be here with me to help with her. I think they've had some problems with hiring and keeping qualified home helpers.

Provider Response

Anonymous_6476

The agency got back to me I liked the agency because they were prompt in contacting me.

Provider Response

Susan S_50

They care for me. They don't communicate when they make changes.

George F_11

They do everything obediently. I like that they do what I ask.

Provider Response

Rosie P

Annie the caregiver that is there four days a week does really well. They post comments online, the caregiver checks off what happened that day. This keeps us informed, and we are able to communicate through this as well, it is called the family room. The caregiver that is with her four days a week has been really good.

Gary K_8

They have helped make sure she doesn't fall. They communicate with me, and I like most of the caregivers.

Provider Response

Judie C

She was not cooperative and did not want them there. What we were hoping for just did not work. She would not let the caregivers assist her in most things. I liked that they were professional

Provider Response

Rita V_2

They were very helpful to me it gave me a change to go out of the home without worrying about him. I felt like had well trained caregivers.

Provider Response

Ryan M_1

I am able to have someone come and get me up and ready for the day. Before, I did not have that. My parents had to do that job. They take care of what I need.

Provider Response

Cathy M_14

They go to the store for me and take me on errands. They are lovely people. They are refined and thorough.

Provider Response

Candy O

The agency can improve getting caregivers during snow storms. I liked the owners of the agency Michelle and Philip.

Provider Response

Caleb T

We appreciate the extra help that the caregivers provide. The first caregiver was not the best fit. We would've liked more face to face contact before getting the first caregiver to see if they were a good fit for Caleb.

Colleen V_1

One of the caregivers did an outstanding job taking care of her. We had some really good caregivers.

Provider Response

Kelly J_2

They have provided the care I need. They work with my schedule.

Provider Response

Joy F_2

My mother can't go to the bathroom by herself. They need to improve their scheduling and their concern for the patient.

Provider Response

Albert D_7

They gave me time to get away from home for errands. They provided a lot of services. There wasn't a lot to do, but be with my husband.

Provider Response

Misty S_1

They have been able to keep her at home. The caregivers are high quality people and they seem to be professional and they are approachable.

Provider Response

Daniel B_8

The communication and care have made life easier. They have been responsive.

Provider Response

Timothy R_2

Them providing the care that I need is a but helpful. They had a misunderstanding with me on something.

Provider Response

Joyce C_17

They make sure I'm change and fed; along with wash and walking. I liked that they really give me their best they very pleasant and good work ethic.

Provider Response

Richard M_37

There was much improvement in myself with the caregivers help. They are very thorough and on time.

Anonymous_4669

The agency has made my experience positive by taking care of me and driving me where I need and do what ever I say. One thing that I like about this company is that they gave me a good caregiver and that I have no problems with them.

Provider Response

Elizabeth E_5

She helped me put a neck brace. They are helpful. They gave me a good aide.

Kristin W_3

The provider provides companionship for my parents. I would like the agency to have more caregivers available.

Dallas M_1

He is blind, so it is nice for him to have help. They are quick with responses and have good communication.

Judith W_7

I like the flexibility. I like that they have a background check.

William C_37

They have been prompt in reacting and assisting me. I think the individual could use more direction and training.

Marilyn Z

It allows me to take much needed vacations. I've liked that their professionalism and timeliness and availability of the caregiver.

Provider Response

Janet M_17

My mom is able to stay in her apartment. I have recommended them. When I call they always pick up the phone and always do their best to help me.

Provider Response

James A_14

They take care of dad while I am at work. They come out regularly and they are friendly.

Provider Response

Anonymous_5243

The service was honestly a nuisance for me. I didn't have 4 hours worth of work for them to do. They did what I asked, though. We had a different person coming every day, so I never built a friendship with any of them.

Dana C_2

When they come at 6 a.m., it helps a lot. They have helped by being here at 6 a.m. and helping him get to the bathroom and giving him breakfast. It is very rare for me to get someone who starts at 6 in the morning, which is my main time when I need help.

Provider Response

Linda D_20

The keep the house clean and do the laundry. The caregivers they have care about their patients and clients.

Provider Response

Anonymous_5099

Our caregivers followed a daily routine, so things went smoothly here for us. The last caregiver we had was great for us and really helpful.

Janet M_15

I think it made it easier for all of us. I am trying to work. It has been very stressful for me to get my mom dressed and getting her over to her daycare in a timely fashion. It was invaluable to me. My mom was happier, especially when we got to one person that she could get used to. I like the attention, the care, and their commitment to getting someone here to help.

Provider Response

Shirley F_9

I needed someone to do everything around the house. They helped with food. They were very helpful and courteous.

Provider Response

Erika W_1

She gave me some free time because he has Alzheimer's. I like that the caregiver would take Donald on walks and play games.

Provider Response

Donna R_22

They make sure that they take the time to make sure everything is okay with my mom. All of the staff we have had has been compassionate. They bring in a personal aspect that we really appreciate. The level of care is being met.

Provider Response

Shirley M_17

They get my groceries. They do my laundry. They are really good. I have been very satisfied with them. They help me. You tell them what to do and they do it. Everybody they have sent have been as nice as can be.

Provider Response

Kate O_2

We needed them for a short time, and they came in a crunch. Their communication was good. It impressed me that I knew what was going on.

Annette M_3

My sister had an accident. The caregiver told us about it and she cleaned it up with no complaint. My sister has a mental disability. They lady they have sent goes above and beyond for her.

Anonymous_4935

I was having a lot of problems without your help. Each person has their good and bad points. They need to work on the bad points.

Provider Response

Tom B_19

The biggest thing is having people show up when they are supposed to. I like that they try to keep in contact with you when a caregiver can't make it or is sick.

Provider Response

Jack H_6

Sometimes we different staff with different things. I would like them to increase the staff. I like that their communication is good and they are flexible.

Provider Response

Becca M_1

They took care of her and everything she needed. I liked that they had very good communication with us.

Provider Response

Gerald G_6

As her needs expanded, they were not really able to help us anymore. The caregivers did not have a strong skillset.

Bernard M_4

They have helped him by getting him to walk. I like that they are good at being there when I need to call them.

Provider Response

Mary S_46

They were kind and treated him with great humanity. I liked that they were very quick about getting people in to help my dad. He was happy to have them there.

JaneGonzales

I can highly recommend this company. Very professional and easy to work with. Erica went above and beyond to make sure my families needs were taking care of.

Linda G_16

They have helped him tremendously. They are dependable and very nice.

Provider Response

Helen Y

The services made life easier by helping my husband. They have great employees that come to the homes.

Provider Response

Shahriar S

There were days that they were great and there were times that I did not get the person that I was expecting. It was very easy to get a hold of someone in the office to talk to.

Provider Response

Fred F_3

I don't have any problem with them. They communicate very well. Our other company did not.

Provider Response

Mary Jane M_2

Just having someone there with her so she is not alone during the day. They accommodate me very well and they are pretty well priced.

Provider Response

Jeanette P_2

Overall they have done okay. The caregiver I have now has been excellent. They need to hire more people so they could have more caregivers to send out.

Provider Response

Jody B

The services have helped me a lot and have made my life easier by helping me around the house so I don't hurt my back. I would recommend them because they are great and I've been with them since the very beginning. I really like the owner as well.

Provider Response

Jennifer M_13

It impacts her life as well as mine. We love the ones that are still here. We have good communication with Phil and Michelle.

Provider Response

Anonymous_4157

They were pretty consistent with their caregivers. I think they could have more flexibility or improve communication.

Provider Response

Mary T_14

I have been able to walk by myself and I am very comfortable. They help me with the things that need to be done in the home.

Sue P_11

They are all fairly young, they have been okay at first, but he is just requiring a lot more personal care now. They are younger and they do not converse that much with him. Some of them have been great and some have been nervous. We just had somebody different every time. So every time somebody comes I have to re-explain everything, and that is confusing for my husband. The care is fine, I just have to explain every time. I think if it was someone I was familiar with it would be different. Because it is someone new every time, I am not sure what to tell them to do every time.

Michelle A_4

They relieved a lot of pressure and work off of me. They are responsive. I feel like I'm part of the team. I like their staff.

Mary R_32

Every single person they have sent out to help me has been outstanding. I wish I could have them every day but I can't. I like that the staff is responsive, and if I have to make changes they are receptive to that.

Shirley A_8

One of the ladies was extremely good, and the other was not worth mentioning. It wasn't a good experience with a couple of them. They should have communicated better.

Provider Response

Cindy B_9

They gave me time off so I could get away and have a break. . The caregivers seemed well trained. A couple of our caregivers didn't have enough experience with dementia.

Dawn C_3

They help her get bathed and dressed. They need more help with staffing.

Margaret "Maggi" M

They help the most with house chores that I can not do anymore. I really like that they are always prompt and have nice kids to do the job.

Richard S_20

It has been beneficial, but the last caregiver has not been as good as the first ones. There has been a change of helper and this last one has not been as interactive as others. We would give the organizer high marks.

MaryAnn B_2

They were consistent. The services allowed her to stay in her own home. They were very gracious, prompt, and helpful.

Sharon H_23

They make sure that I am OK, and they make sure that the caregivers are a good fit for me. They have a good attitude, and they are concerned for me. They have empathy for the clients.

Kathleen R_6

The guys that they send can handle my brother, he is a big man and I do not have to worry about anything while they are here. I can go do what I need to do. They are very helpful, if plans have changed they work with me and they make sure that someone is here. I was going on vacation and one of the caregivers got sick and the owner came herself and stayed with my family member, so you cannot ask for more than an owner coming out.

Connie S_5

I'm not as depressed as I was before she started coming to my home. We really like the caregiver we have been paired with.

Anonymous_3813

They have helped me out. I am a lone wolf and I live alone so I feel like I have some contact that I could make if I needed someone immediately. I have talked to a couple of people who have asked me questions about my services. The two things that I wanted most I am not completely satisfied with. I wanted to build a relationship with the caregiver which is helpful.

Melissa C_7

They helped me out with my dad and they kept me in the loop with what was going on. I felt the agency did a great job with my dad.

Mary H_82

They are there to give him food and medicines and do what he needs. I love the communication from the RN and the office staff. It is superior.

Mary (

They accommodate us with good caregivers. If we feel we need someone else they'll get us a new caregiver. They don't try to force us to do different hours. I like that the owners are very conscientious and helpful. They try to accommodate us the best they can.

Louis S_3

They helped me with general cooking, bathing and cleaning. The caregiver was very efficient.

Deborah M_9

The caregiver that I have now does my housework and prepares my meals. I like my caregiver that I have now.