Home Helpers of Carmel - IN

Offers Home Care

35 Reviews
Call (800) 973-1841
Home Helpers of Carmel - IN (800) 973-1841
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Reviews of Home Helpers of Carmel - IN

35 Reviews Write a review

Home Care Reviews for Home Helpers of Carmel - IN

October 27, 2020

By Jennifer M_13

I am a current client of this provider

It impacts her life as well as mine. We love the ones that are still here. We have good communication with Phil and Michelle.

Provider Response

Thank you for your feedback. We love helping your family and value the relationship.

October 22, 2020

By Anonymous_4157

I am a current client of this provider

They were pretty consistent with their caregivers. I think they could have more flexibility or improve communication.

Provider Response

Thank you for the feedback. We strive to have consistent caregivers. We will work on having better communication. We have an online resources that allows you to see your care, make comments, and know your schedule. We also utilize a 24 hour service that allows you to call us if you need us. We, as owners are always available, and reach out often.

October 09, 2020

By Mary T_14

I am a current client of this provider

I have been able to walk by myself and I am very comfortable. They help me with the things that need to be done in the home.

October 06, 2020

By Sue P_11

I am a current client of this provider

They are all fairly young, they have been okay at first, but he is just requiring a lot more personal care now. They are younger and they do not converse that much with him. Some of them have been great and some have been nervous. We just had somebody different every time. So every time somebody comes I have to re-explain everything, and that is confusing for my husband. The care is fine, I just have to explain every time. I think if it was someone I was familiar with it would be different. Because it is someone new every time, I am not sure what to tell them to do every time.

October 06, 2020

By Michelle A_4

I am a current client of this provider

They relieved a lot of pressure and work off of me. They are responsive. I feel like I'm part of the team. I like their staff.

September 24, 2020

By Mary R_32

I am a current client of this provider

Every single person they have sent out to help me has been outstanding. I wish I could have them every day but I can't. I like that the staff is responsive, and if I have to make changes they are receptive to that.

September 11, 2020

By Shirley A_8

I am a past client of this provider

One of the ladies was extremely good, and the other was not worth mentioning. It wasn't a good experience with a couple of them. They should have communicated better.

Provider Response

We always appreciate feedback. We replaced the caregiver when the client was unhappy. We placed one of our top caregivers with the client. We continually solicit feedback and do quality control visits with the client. We also do a pop in on our caregivers to ensure they are meeting expectations. We recognized we had a caregiver that was not a good fit for the client. We always own issues and remedy the situation.

September 11, 2020

By Cindy B_9

I am a past client of this provider

They gave me time off so I could get away and have a break. . The caregivers seemed well trained. A couple of our caregivers didn't have enough experience with dementia.

September 08, 2020

By Dawn C_3

I am a current client of this provider

They help her get bathed and dressed. They need more help with staffing.

August 20, 2020

By Joyce C_17

I am a current client of this provider

I feel they are professional and qualified people. I appreciate that they have positive attitudes. I think both the company and the caregivers are very professional.

August 20, 2020

By Margaret "Maggi" M

I am a current client of this provider

They help the most with house chores that I can not do anymore. I really like that they are always prompt and have nice kids to do the job.

August 17, 2020

By Richard S_20

I am a current client of this provider

It has been beneficial, but the last caregiver has not been as good as the first ones. There has been a change of helper and this last one has not been as interactive as others. We would give the organizer high marks.

August 11, 2020

By Kelly J_2

I am a current client of this provider

I am not able to push, pull, cook or stand for a long time so they come and help me with the things that I can't do. They have been very easy to work with and their staff is skilled.

August 06, 2020

By MaryAnn B_2

I am a past client of this provider

They were consistent. The services allowed her to stay in her own home. They were very gracious, prompt, and helpful.

July 24, 2020

By Kristin W_3

I am a current client of this provider

They provide the patient with companionship. They offer extra caregiving support. I like that the owners seem to be very caring and dedicated to the work.

July 09, 2020

By Sharon H_23

I am a current client of this provider

They make sure that I am OK, and they make sure that the caregivers are a good fit for me. They have a good attitude, and they are concerned for me. They have empathy for the clients.

July 09, 2020

By Kathleen R_6

I am a current client of this provider

The guys that they send can handle my brother, he is a big man and I do not have to worry about anything while they are here. I can go do what I need to do. They are very helpful, if plans have changed they work with me and they make sure that someone is here. I was going on vacation and one of the caregivers got sick and the owner came herself and stayed with my family member, so you cannot ask for more than an owner coming out.

July 09, 2020

By Linda G_16

I am a current client of this provider

They sent me a caregiver that works well with him. They do what they told me they would do.

June 24, 2020

By Mary S_46

I am a past client of this provider

He was in bad shape when we brought him in and they took care of him. They always have the person there who was going to on time.

June 15, 2020

By Connie S_5

I am a current client of this provider

I'm not as depressed as I was before she started coming to my home. We really like the caregiver we have been paired with.

June 15, 2020

By Anonymous_3813

I am a current client of this provider

They have helped me out. I am a lone wolf and I live alone so I feel like I have some contact that I could make if I needed someone immediately. I have talked to a couple of people who have asked me questions about my services. The two things that I wanted most I am not completely satisfied with. I wanted to build a relationship with the caregiver which is helpful.

June 04, 2020

By Melissa C_7

I am a past client of this provider

They helped me out with my dad and they kept me in the loop with what was going on. I felt the agency did a great job with my dad.

May 27, 2020

By Mary H_82

I am a current client of this provider

They are there to give him food and medicines and do what he needs. I love the communication from the RN and the office staff. It is superior.

May 19, 2020

By Jack H_6

I am a current client of this provider

They keep me updated on my brother's condition. I like that they seem to care about providing great service to the people they serve.

May 19, 2020

By Mary (

I am a current client of this provider

They accommodate us with good caregivers. If we feel we need someone else they'll get us a new caregiver. They don't try to force us to do different hours. I like that the owners are very conscientious and helpful. They try to accommodate us the best they can.

May 14, 2020

By Louis S_3

I am a past client of this provider

They helped me with general cooking, bathing and cleaning. The caregiver was very efficient.

May 08, 2020

By Deborah M_9

I am a current client of this provider

The caregiver that I have now does my housework and prepares my meals. I like my caregiver that I have now.
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About Home Helpers of Carmel - IN

Locally owned and operated agency by an RN with over 25 years experience in Senior Care. We customize care based on needs from a few hours a day to 24/7 care. We also provide personalized emergency response systems that are included with most care. We ensure consistent caregivers that are matched to each client.

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Services and Amenities of Home Helpers of Carmel - IN

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: Personal Emergency Response Systems And Wellness Checks

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 30 Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Memory Care Training
  • Ethics
  • Training Areas Extra: Alzheimer's And Dementia Care

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Long Term Care Insurance, Medicare Advantage

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: Personal Services Sgency License
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Home Helpers of Carmel - IN

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