Arosa Orlando

Sue M_30

The care manager has been wonderful. They were welcoming.

Mary L_84

I like that they were prompt. I like that they were attentive.

Susan S_48

It is helpful for me. They send good workers.

Numatee A

The caregivers help with being there for my mother. I like that they are reliable.

Anonymous_1718386985

When they were there, I could go to work and not have to worry because my mother was with someone I trust. They really tend to my mother's needs and she's a very particular person and she says she really enjoys it.

Sharon S_36

The agency showed up and had physical therapy and took her to the grocery store. I would recommend them as they have helped Susan so much.

Emylou T

She likes when they come. She likes the way they move in the house and talk to her. My mom is not interested yet, but she needs them every once in a while. I like that they are consistent with their calls and scheduling and everything.

Judy L

They are there for my parents when we can't be. They are attentive and they follow through.

Debbie D_15

I've only used them twice, It's as needed. The scheduler is easy to get ahold of and efficient.

Anonymous_1710349246

When they come, it is so helpful. They have a prompt response.

Miriam S_3

The care manager and nurse pre pore the medication and manage clinical needs for my mom. I like how much they have connections and expertise and are highly recommended. I liked that Michele comes and does the home visits. I like that they assess her conditions and make her doctor's appointments and transportation or take her themselves.

Alison H

They have brought peace of mind to us, and the care is essential. They have been professional and dedicated to the needs of the client.

Ann M_52

The people care about her. They are responsive, consistent, and the quality of care is excellent.

Para B

I like that they come in and take care of Javetree. They work with you.

Ivette_1

Some companies will reach out for help, but they provide it without us having to search for it. They are very helpful and engaged.

Rosemary H_5

By getting me out once a week for four hours. I live in a nursing home, so it is important to get me out here. I like what they do for me. I go out on a weekly basis for four hours and was with the same companion for a long time, and now I am with different people these past few three weeks and am very pleased with them.

Ankita T

The agency is very flexible and easy to work with. I like that they are very flexible and understanding.

Vivian E

They help her with her bandages. They checked her wound.

Danielle_1

It depends on the caregiver. The ones that have not been as good of a match are good but are not prompted to do anything on their own. So far, they are good. I like that we have had some good providers that take care of clients.

Gil W

She is an outstanding worker and wonderful personality and very caring.

Tony B_4

They communicated everything with me during a very stressful time. I have found more affordable options.

Provider Response

Anonymous_6946

They could be timelier when reporting absences and callouts. I like the staff and the feedback and follow-up.

RJ W

They were able to find someone to come in with such short notice from me. They were extremely helpful in a short period of time.

Malaika C

It was significant, because I could not take off time to try to navigate through these government agencies, it was cheaper, and it allowed me to keep my sanity to pay someone else to do it. There was a bit of a lack of continuity with case managers. Case managers switched three times while trying to get things resolved. It didn't matter to me, but to the person who is sick that continuity may be more important, so you don't have to repeat things. I would tell them that if they have no experience in dealing with this system, Medicaid/ Medicare, that this is a great resource to tap into.

Darrel W_1

It allowed us to leave the house and carry on. We didn't have to be there all the time. They could have had better communication.

Kimberly S_11

They could have been more engaging. They could improve their caregivers' professionalism.

Susan C_54

They're in constant communication to let us know what's happening with caregivers. We have a case manager who helps us coordinate the care.

Barbara s

If I didn't have Arosa, I don't know what I'd do. They could lower the prices for longtime clients.

Nancy C_22

There were times I couldn't have gotten along without them. They were just there so I could take care of errands and things. They were present so I could be free to go out. We used them just for a short time in various situations and I like that they were flexible with that. There were times we changed our times and how many hours we needed them a day. They worked with me on that. I also liked that whenever I called the office, I could speak with someone who was helpful, friendly and did all she could to help me through certain situations.

Anonymous_6858

It takes a lot of worries off. The caregiver overseeing the care is nice.

Lance W_1

She gives us rides to our appointments, makes appointments, and has reached out to the insurance for us. I like the caregiver that we have, she takes initiative,

Jeb Z

It was a short period of time, and they helped me make a decision for my mother's care. They were easy to communicate with, on time, and answered my questions.

Amy O_2

The care manager handles everything, so I don't have to worry. They provide personal attention to the client.

Reviewer past client

Arosa Orlando provided Care management for a family member. I found their communications to be limited, and they did not have the level of medical knowledge that we required for our family member. I also felt that they were trying to "upsell" me on other services rather than focusing on the level of care they provided.

Raymond P_1

The biggest thing they do is help her with bathing. I like to get the same caregivers all the time.

Kim W_9

They made the transition easier. Their care manager was responsive.

Lyle B

They are a constant, familiar face, as my brother has moved from facility to facility. I think the communication from both Lynette and Kelly have been good about providing details.

Kimbly

They are accommodating to our schedules and they are responsive. I like that they are friendly and professional. They have addressed every need we had.

Emily J

They helped the most by visiting my dad and assessing what my dad needs when I am not there. I really like the care manager that we are working with.

Juan C_6

My dad is being helped as needed. Linette was willing to listen and take care of the issue.

Mary D_45

It seems to be very good from what I hear. I like the caregiver communicates with me.

Ronald L_3

They have helped the most with assisting in finding a memory care facility for my father. I like that they are efficient helping me with my needs.

Rudolf L

The girls that I got took care of everything that we needed. I did not get into them that much, so I really do not know what they could do to improve.

Ana A_1

They are good. They have helped me clean and they do everything I can't do in the house. They are wonderful. They do good cleaning.

Anonymous_5858

They made my experience positive by taking care of the client for me so I had some free time. I like Arosa because they provided us with good caregivers.

Anthonette B

They gave my mom security and extra hands to make sure she didn't fall. They are good-hearted, good-minded, and spiritually driven people. I have not worked with people like that in a while. They are not just there for a job, they care about what they do.

Ellen K_4

We only have a couple people, but they have been really good. The cost is a little too high.

Anonymous_5669

It gave me peace of mind. It was expensive, there were two men that were phenomenal. The director got the caregiver to play piano, but he should have helped.

Anonymous_5677

They help with daily tasks. We're still trying to get them approved by my insurance company.

Anonymous_5521

The agency has helped the most with providing a great provider for my mom, who takes her on outings. I like the agency because of both the care manager and the caregiver.

Steve B_17

It gives me peace of mind to have someone with her. I like the caregiver and how invested they are in their client's health and wellbeing. However, they need to be much more organized in their office.

Catherine H_6

Like anything else that's new, you have to get used to the person, and they have to get used to you, but by the second week Orlando was wonderful and doing stuff for John. We've been very impressed with the people who have come. There was a gentleman who came in November who was superb, his first name is Orlando.

Cheryl B_17

They made the experience positive by being my hands to help my mother after my surgery and it really took the weight off my mind. I'd recommend them because the communication from the office is excellent.

JuliaKerns

When I go out of town they are the emergency contact for my mom. They give me peace of mind when I leave. They are a small company so they are very responsive.

Jenny L_1

They have 24 hour care, so we don't even have to think about my parents' care. They get them up in the morning. I like that they are reliable and take good care of my parents.

Anonymous_5106

Their case managers are all amazing and they have gone above and beyond to help. They have great case managers.