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Right at Home Greater Jacksonville, FL

10175 Fortune Parkway, Jacksonville, FL 32256

(904) 204-9318

Verified Partner

4.87

(148 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Right at Home Greater Jacksonville, FL in Jacksonville, Florida

4.87

(148 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    FranMarie

    5

    May 25, 2024

    I am a current client of this provider

    We used Right at Home for assistance with my husband’s care during his recent physical therapy rehab process. They were able to place a care giver on the same day we requested service. Cassie was his 11-7 assistant and provided excellent care and attention to his personal needs.

    Clinton T

    5

    May 23, 2024

    I am a current client of this provider

    The provider allowed me to have a break. The agency is very responsive.

    David S_77

    4

    May 7, 2024

    I am a current client of this provider

    I would not be able to work if we did not have the help. They are easy to schedule with, and I like the people I talk to.

    Harold T_3

    5

    May 7, 2024

    I am a current client of this provider

    They help the most with making sure he's clean, and they help him eat. They keep everything around him clean and nice. I like that they come on time and they help a lot.

    Tommy

    5

    April 26, 2024

    I am a current client of this provider

    We have been so pleased with Right at Home. Anytime that you need someone they are right there to help. We have used them for a little over a year and have been well pleased with everyone that they have sent out. Here recently Satrica has been taking care of my dad and has gone well beyond expectations to make sure that he is well taken care of.

    Kris K

    5

    April 18, 2024

    I am a current client of this provider

    Madleine anticipates my needs. They check in with me often.

    Rose S_9

    4

    April 18, 2024

    I am a current client of this provider

    They could have more qualified people who are trained in dementia. They could have more people because we have a hard time getting coverage for Fridays.

    Jennifer B_35

    5

    April 4, 2024

    I am a current client of this provider

    If I didn't have them helping me, I would be a complete mess. I would recommend them because they found the right person for my dad.

    Gladys W_3

    5

    April 4, 2024

    I am a current client of this provider

    When the caregiver needs a day off, they find us a substitute. I like that we have the same caregiver.

    Kenneth U

    5

    March 22, 2024

    I am a current client of this provider

    We sat down and put together a schedule that we thought was important to keep for my dad. It helps us accomplish certain goals with my dad each day. I like that they are very efficient and caring. The caregivers are loving and warm. I like that they have proper training.

    Joan B_33

    5

    March 7, 2024

    I am a current client of this provider

    I like that the caregiver helps me around. I like that I have the same caregiver all of the time.

    Lance G_1

    5

    March 7, 2024

    I am a current client of this provider

    I like that she helps me with things getting worse. I have to rely on it because I live alone and am a fall risk. I like that I have Connie back over her to help.

    Gary C_17

    5

    February 13, 2024

    I am a current client of this provider

    They help me, so I can be as independent as I can. I like the people that come here, they transport me for doctor appointments. I don't drive anymore.

    Michael D_25

    5

    February 6, 2024

    I am a current client of this provider

    They have been organized and professional. They are human. Sherry has been absolutely fantastic so we could stabilize my care. That has been an accomplishment. Sherry is attentive, and we worked together with the scheduling. She is professional and available.

    Donna T_19

    4

    January 24, 2024

    I am a current client of this provider

    I am not satisfied, but I need the help they provide. They could get here on time and do their job.

    Shawn M_4

    5

    January 24, 2024

    I am a current client of this provider

    I like that the caregivers fix his breakfast and snacks. My favorite thing about them is that they've been consistent.

    Kathleen J_8

    5

    January 24, 2024

    I am a current client of this provider

    They are very efficient. They communicate well.

    Allan L_2

    5

    January 8, 2024

    I am a current client of this provider

    It has helped a lot so far. I like that they are alwasy on time. Well, one person came late and I missed an appointment, but they are mostly on time. Having someone say they will come and then they do and that is great.

    Ray & Mary B

    5

    January 8, 2024

    I am a past client of this provider

    The caregivers were juggling the challenges of alzheimer's and physical injuries, and they would handle both patients. I liked that they took the time to find out what my parents needs were and their preferences, and they tried to find a caregiver that met their preferences.

    Pearl H

    5

    December 15, 2023

    I am a current client of this provider

    She has taken a lot of things that I would normally have to do. I like that we are very happy with the aid we have. They get along, and it has made a big difference in my life.

    Gloria T_7

    5

    December 15, 2023

    I am a current client of this provider

    They have made my life easier by giving me help with transferring. I like how all the girls they have sent have been attentive, kind, and sweet.

    Conrad E

    5

    December 5, 2023

    I am a current client of this provider

    They do the things I can't do anymore. I like the people who come.

    Tommy M_1

    5

    November 10, 2023

    I am a current client of this provider

    They've fixed problems immediately. We have had people that weren't a good pick and immediately changed it to good people.

    John R_52

    5

    November 6, 2023

    I am a current client of this provider

    It is a good service because they keep him engaged, it keeps his mind going. I have had excellent service they followed through they contact me to make sure things are fine, and they call me back if I have questions.

    Anonymous_7632

    4

    October 12, 2023

    I am a current client of this provider

    They have been helpful. Some of the aides were not good. I like the aides I have now.

    Anonymous_7565

    4

    August 15, 2023

    I am a current client of this provider

    She helps with the regular routine things, like showering, and everything else. I'm very good with the way everything is. I like that they were concerned and they were always willing to make changes and adapt to my convenience.

    Anonymous_7550

    5

    July 10, 2023

    I am a current client of this provider

    I have issues with walking and getting things accomplished that I find hard to do, so it helps a lot in daily care. I like that it is easier to work with, follow my needs and if I ask them something, they will be there to help me.

    Peggy

    5

    November 8, 2022

    I am a past client of this provider

    Right at Home Greater Jacksonville, FL has come in a few times for my dad. They're per diem. They're kind of like if we need them, we'll call them. They help with companionship and bathroom assistance. They were going to do the bathing, but we ended up not having them do that only because my husband helped him out with bathing. My dad is on a feeding tube, so they're unable to provide help with that. It was basically for companionship because my dad would like to go out, so it's like date night or something. The caregivers were kind and considerate. They sat there and talked to my dad the whole time. They're just really good. There was one particular girl, Jalisa, who has just started with the company, and my dad loved her. We would use her again for sure. She was so good and top-notch. She was caring and kind.

    happy client also

    5

    May 16, 2022

    I am a current client of this provider

    I am delightful to have finally found an agency that has provided us with wonderful caregivers. My 89 year old husband not only has Parkinson’s but also tends to have cellulitis in his foot and leg that requires some treatment and wrapping daily with clean ace bandages to prevent reoccurrence. Right at Home has worked assiduously to find two great caregivers who fit our needs. They are not only skilled and efficient, but also cheerful and kind. They prepare lunch and even do some laundry as needed. We have come to think of them as almost family. If you are looking for a great agency to look after your loved one you can’t go wrong with Right at Home.

    Happy Client2

    5

    April 26, 2022

    I am a current client of this provider

    I am very happy with Right At Home. The staff is very pleasant, professional and helpful. The owner Kimberly has gone above and beyond in helping me resolve a problem with insurance. The care givers puts my husband at ease when they come in.

    W R

    5

    March 16, 2022

    I am a current client of this provider

    My wife has received outstanding care. Caregivers have demonstrated real concern for her well being and safety. We are fairly new clients and are happy we found out about right at home.

    Mike2021

    5

    September 11, 2021

    I am a current client of this provider

    We have had the pleasure of working with Keith and all the folks at Right at Home for more than a year. When they first started providing care for my Mom we had just brought her home from rehab. She couldn't walk, couldn't eat or drink without help and required 24 hour care. Her condition was so bad that we brought in Hospice to help with her care expecting her to pass away on any day. Over the past year she has improved dramatically. She now can walk with a walker and requires very little personal care. As she improved we were able to adjust her care based on her needs. Right at Home has been great to work with. They have been flexible and responsive. They make every effort to match up personalities and experience of the care givers with the client. Challenges will occur, but I have found Keith to be professional and easy to communicate with. The focus is always on resolution in the best interest of the client. I would be happy to refer Right at Home to anyone looking for in home care.

    Claus

    5

    August 15, 2021

    I am a past client of this provider

    I am so thankful for Right at Home. I was discharged from the hospital, and I realized I needed help while I was recovering at home. I called Friday night, and the care began the next day. Everyone was so helpful and responsive.

    Christine

    5

    August 15, 2021

    I am a current client of this provider

    I am happy to recommend Right at Home. All the caregivers were so wonderful with my mom. With the caregivers, I knew my mom was safe and well in her home, even though she has dementia. I love that the caregivers can adjust their schedule to fit the changing needs of my family.

    Stephanie

    5

    August 14, 2021

    I am a current client of this provider

    I would recommend Right at Home because the services are consistent. They help with things we can't do. The caregivers are phenomenal, they do light cleaning, change the sheets, and give my mom baths. The office staff is very communicative and makes sure shifts are always filled. They have not let me down. They have exceeded my expectations.

    Pat

    5

    August 14, 2021

    I am a current client of this provider

    I was impressed with Right at Home at the first interview. I like their promptness and their scheduling. I need assistance with cleaning and household chores, like laundry. During my recovery from injury, they have helped me with bathing and meal preparation. Their communication is courteous. I appreciate the efficiency. They are trustworthy.

    Rob

    5

    August 13, 2021

    I am a current client of this provider

    I interviewed many providers, and Right at Home was the most qualified. They keep their word. They keep you informed, and their employees, the caregivers, and office staff are good. The care is unbelievable. It is tremendous. Caregiver Nancy's job does not end when she leaves. She's always thinking about my wife, and the office is always positive and tells me the truth.

    Barbara

    5

    August 13, 2021

    I am a current client of this provider

    I recommend Right at Home. They are the perfect fit for my loved one who lives in St. Augustine. They help her with light housekeeping, getting the mail, and picking up groceries. They also remind her to take her medicine.The caregivers are a great match, and they get along like they've been best friends since kindergarten.

    Aubrey

    5

    August 12, 2021

    I am a current client of this provider

    My wife and I have had a terrific experience with Right at Home. The office is responsive, always ready to answer a question, and the caregivers have been wonderful. I really appreciate their focus on finding a care team that makes my wife comfortable and confident in her home.

    Keith

    5

    August 12, 2021

    I am a past client of this provider

    Right at Home was very easy to deal with and took care of all our needs. They helped my mother with bathing, did laundry, and provided light house help. The office is great. They reached out when needed or to confirm any requests. They have a good online portal as well. I trust Right at Home.

    Deborah

    5

    August 11, 2021

    I am a current client of this provider

    I chose Right at Home because a trusted attorney referred them. I would tell a friend they are very responsive. They have helped the most by being prompt and communicative with me. They are courteous, professional and caring. I trust Right at Home. They have earned their great reputation. They have lived up to my expectations.

    H. Liphart

    5

    August 11, 2021

    I am a current client of this provider

    We chose Right at Home because they were recommended. They are here for us. They are doing well. They get in our bedroom straight, work hard and help my wife get ready for the day, every day. They are here for us when we need them. We trust them. They do their job.

    PatK

    5

    May 24, 2021

    I am a current client of this provider

    Having Right at Home helped me with husband has been terrific. The caregivers have all been wonderful, helping with bathing, dressing, and keeping my husband safe when he is trying to stand and work. Right at Home is responsive coming to my house in St. Augustine the day after I called them. They are there when we need them.

    Penny

    5

    May 24, 2021

    I am a current client of this provider

    I've had a terrific experience with Right at Home. When I broke my leg, I initially used a different company. When I switched to Right at Home, I had a much better experience. The caregivers are top-notch, professional, friendly, and caring. The office has great follow-up, great communications, and they tailored care to me short visits when needed

    Anna

    5

    February 8, 2021

    I am a current client of this provider

    My family and I have been so happy with Right at Home and my son's primary caregiver, Phyllis. We weren't originally sure where to go to get help for my son because he has ALS. Right at Home has been caring, professional and there for us.

    George

    5

    December 8, 2020

    I am a current client of this provider

    I am recovering from a recent hospital stay and need some support due to cerebral palsy. My family needed to go out of town, so we had Right at Home step in, assisting with showering, grooming, and helping me get to and from my scooter. I'm so pleased with everyone they sent, like old friends. I will continue using Right at Home when needed.

    Robert G_42

    5

    October 28, 2020

    I am a past client of this provider

    I couldn't get my mother up and washed in the morning, so they would. They were here when I needed them. They were responsible.

    Emily B_1

    5

    October 24, 2020

    I am a current client of this provider

    We couldn't do without them right now! I like the quality of the caregivers that they hire.

    Lori W_8

    5

    October 16, 2020

    I am a current client of this provider

    Yesterday, her caregiver came in and chatted in the kitchen with her all day long. It's improved her socialization. Having someone to chat with and talk with during the day has really helped her. Her doctor has noticed a difference in her. Everybody that's come out has been wonderful with Mom. They seem to always put their focus on her, which is what I wanted. They don't get distracted by people coming in and out.

    Keith L_4

    5

    October 9, 2020

    I am a current client of this provider

    It takes all the stress off of me. If I need something they are able to point me where I need to go. It has been very easy to deal with. I like the way they do scheduling. I've had no issues. They have been able to guide me through the process.

    Ray

    5

    June 3, 2020

    I am a current client of this provider

    You have some great folks on your team thus far. I've had the pleasure to work with Misha and Kathryn. They are both great! I truly appreciate the services your company provides.

    Beth

    5

    April 16, 2020

    I am a current client of this provider

    We are so pleased with Right at Home. "Above and beyond" is their modus operandi. They've taken a special interest in us, and my mother has benefitted from having someone there every day. We are all in on Right at Home, and I can't thank them enough!

    Ivelisse F

    5

    March 23, 2020

    I am a current client of this provider

    The way that she talked to her, she was so sweet with her. It was only one time that I had that help, but the experience that I had was helping me. It was okay, it was really nice. She was really nice and they did a really good job.

    Judith M_3

    5

    March 18, 2020

    I am a current client of this provider

    It just works out great for me. I like that they come to the house and do just about anything that they ask.

    Beverly N_1

    5

    March 9, 2020

    I am a current client of this provider

    I can rest easy knowing that there's someone here with him during the day. I like that they do not have a minimum.

    Chanfei "Rocky" Z

    4

    February 25, 2020

    I am a current client of this provider

    Most of them are good, but some of them don't have the best attitude. Some of them when you ask them to do things don't respond in a positive way. I would say the care that comes to my home is good.

    Wendell "Tom" M

    5

    February 13, 2020

    I am a current client of this provider

    They get him up and give him a shower because he can't do that on his own. They work to get me a caregiver when needed.

    Anonymous_3248

    5

    February 10, 2020

    I am a past client of this provider

    I needed the help to unpack and move things and get settled in a new place. I have had good service from them. I get a feeling that they are trying to help me.

    Tammy

    5

    February 7, 2020

    I am a current client of this provider

    I have worked with Right at Home for almost a year. During this time, I worked with many caregivers, enjoyed their unique personalities and appreciated the level of care I received. All genuinely cared about me. I never felt like they were there for the money. They were there for me.

    David W_10

    4

    January 28, 2020

    I am a current client of this provider

    It's very clearly helpful. We could not manage his care without someone like Right at Home there because we are in different states. I think there is an inherent conflict between communication with the caregivers. They have to go through channels. Their primary issues have been in getting scheduling. They need more detail for the caregivers.

    Nijole Z

    5

    January 23, 2020

    I am a past client of this provider

    I live in Virginia, and she lived in Florida, so I did not have to worry about them. I liked their personality, care, and the way they took care of my parents.

    Evelyn W_2

    4

    January 14, 2020

    I am a current client of this provider

    It helps me because they bathe her, talk with her, and keep her company. They could be a little cheaper. Everything else is okay.

    Patricia Y_1

    5

    December 18, 2019

    I am a current client of this provider

    The agency is right there if I need them for any other services. I'm using the services right now for non-medical needs, and they have always come through for me. I've recommended this agency several times to people in my condo building.

    Carolyn S_14

    5

    December 18, 2019

    I am a past client of this provider

    They helped us the most by taking her to the doctor because I couldn't do it. I would tell them that Right at Home was friendly.

    Pam H_3

    5

    December 11, 2019

    I am a current client of this provider

    They take her out to do things, and that is so good for her. They are very professional, nice, and easy to talk to. They follow up and check in with us.

    Carol M_24

    4

    December 11, 2019

    I am a current client of this provider

    We use them for my husband who had a stroke. They would get him up and bathe him. They would take him to the bathroom. They would fix his meals. Some of the people they send could interact a little better with their clients. I don't like them sitting on their phones while they are in my home.

    Christine J_5

    4

    November 21, 2019

    I am a current client of this provider

    I'd suggest more check-ins about my mom when they visit. They've been flexible. My mom likes the people she meets. She trusts them. They haven't pushed us to increase services.

    Nancy P_10

    4

    November 19, 2019

    I am a past client of this provider

    It helped by having a person here to help take care of my husband. They did some of the work that I normally would have to do. I just had a hard time with the scheduling. I could not get someone at the times that I wanted them.

    Anne B

    5

    November 15, 2019

    I am a current client of this provider

    It assures me that someone is with my loved one while I'm at work. It's easy to schedule, and if I have something that happens and have to cancel, they are easy to work with.

    Anonymous_2569

    5

    October 29, 2019

    I am a current client of this provider

    They will do whatever I need. They are very punctual.

    Randy S_5

    4

    October 28, 2019

    I am a current client of this provider

    His condition makes it hard, but they do a good job. They are certainly on time, and they have always done what I have asked of them. My loved one seems to enjoy the services.

    Julia

    5

    October 17, 2019

    I am a current client of this provider

    I'm so happy with Right at Home. My mom was very reluctant to get care at first; nervous about someone new in her home. Now, she thinks of her caregiver as another daughter. They've really taken the time to get to know mom and anticipate her needs. I have felt such peace of mind with Right at Home. Everybody, the caregivers and the office are on top of things. Great communication.

    Doug

    5

    October 14, 2019

    I am a current client of this provider

    I just started with Right At Home, and they've assisted me a couple of times. The caregivers have been great. Right At Home is first class! Hurricane Dorian was heading toward my home in St. Augustine, and even though I didn't have care scheduled that day, the office called me before the storm hit to make sure I was okay and had a plan to be safe during the storm. Because I'm not in evacuation zone, I told them I'm staying put and have everything I need. I'm so impressed about how much they care for me and their clients.

    Donna D_15

    5

    October 10, 2019

    I am a current client of this provider

    We have gotten to the point where people are trained specifically with my mother, but we did have some difficulties. They worked with us on it, though. I like that they are efficient, they make sure that someone is there, and the majority have been competent.

    Tonya "

    5

    October 10, 2019

    I am a current client of this provider

    I was out of town for a while, and I felt comfortable with someone checking and watching him. I like that they are very caring, they anticipate what is about to happen, and they check on the client to make sure everything is okay. If they weren't with them, they still cared about the client.

    Matt

    5

    October 10, 2019

    I am a current client of this provider

    I have been so pleased with Right at Home. We're visiting St. Augustine so my husband can get therapy at Stars Rehab, assisting him with managing his Parkinson's symptoms. The caregivers have all been excellent. They have been consistent, professional and willing to go the extra mile when needed. I wish I could take the whole care team to North Carolina, where we live most of the year.

    Sarah

    5

    October 9, 2019

    I am a past client of this provider

    I know my dad really enjoyed his Right at Home visits, and you were a dream to work with. Once, my brother visited Starling when my dad's Right at Home friend was there, and he said it was so nice to see dad up, walking around and having fun when he arrived.

    MaryE

    5

    October 4, 2019

    I am a current client of this provider

    Very thorough assessment process! Wonderful caregivers who are both professional and compassionate. By far the best in-home care provider company I have encountered. Would happily recommend to anyone without hesitation!

    Tammy R

    5

    September 27, 2019

    I am a current client of this provider

    They come, give me showers, and make me feel better. They are always on time. I've never had a problem with them not showing up. If I have a problem they take care of it right away.

    Patricia A_12

    5

    September 24, 2019

    I am a past client of this provider

    They were always on time. The people are helpful and considerate. Its helpful just knowing that I can leave the house and not have to worry.

    Bruce

    5

    August 5, 2019

    I am a current client of this provider

    I really appreciate what you're doing. We couldn't do all this without you guys. I have been satisfied with your care of our mother, and I want you to know. I like using your family room portal!

    Susan

    5

    July 17, 2019

    I am a current client of this provider

    Right at Home has given me peace of mind. The caregivers and office team are excellent! I live with my parents in Ponte Vedra Beach, so I can be there to help. I can’t do everything myself. Right at Home is great, taking care of my mom who has dementia, and my dad, who is battling cancer. So I can take a break and do errands. We have Right at Home caregivers come on a regular service. They also scale up care when needed, continuous care including overnights when needed as well. This allows me to travel and handle the necessary personal things. Right at Home is great!

    Bob

    5

    July 15, 2019

    I am a past client of this provider

    Right at Home was great! I live alone in the Fort Caroline area and has cataract surgery scheduled at Southpoint Surgical Center. The Right at Home caregivers drove me to my appointment, stayed with me during recovery, drove me home, and stayed with me at my house until I could manage on my own. Everyone at Right at Home, the people in the office, and the caregivers were professional, friendly, and caring. I had peace of mind.

    Randy

    5

    July 8, 2019

    I am a current client of this provider

    Right at Home really helps when I need them. I was recently discharged from rehab, recovering from a stroke. The caregivers came to my house (the south side of Jacksonville) and helped me with bathing and dressing. I love that Right at Home has no minimum required hours. The care schedule is determined to meet my needs.

    Mildred J_2

    5

    June 28, 2019

    I am a current client of this provider

    It's very important to me, and they come and take me where I need to go. The people are very nice and helpful.

    Anonymous_1909

    4

    June 28, 2019

    I am a current client of this provider

    They help the most just by doing their job. They are easy to communicate with.

    Michael C_17

    4

    June 25, 2019

    I am a current client of this provider

    It has definitely been an improvement. Other people could do a better job, but they have done an adequate job. The service has been very good so far, and they have been very responsive.

    Bobbie

    5

    June 19, 2019

    I am a current client of this provider

    Right at Home is great! The office team is so great, and the caregivers are terrific! My husband and I live in Nocatee, and sometimes I need to step out to enjoy the wonderful neighborhood and other parts of Ponte Vedra. My husband has dementia, and he does better at home. Right at Home's caregivers keep him company while I’m away, help him with meals and help keep things tidy. They even change the sheets on our bed. I'm so happy I found Right at Home.

    Bobbie B_2

    5

    May 23, 2019

    I am a current client of this provider

    They take care of him, cook lunch, and change the linens on my bed. They are efficient, nice, pleasant, and do a good job at taking care of my husband.

    Irene A_1

    5

    April 25, 2019

    I am a current client of this provider

    They provide companionship and genuine care. I love that they are progressive thinkers about how to make the care better. I really like the quality of the caregiver they send.

    Jackie

    5

    April 25, 2019

    I am a current client of this provider

    My husband is receiving excellent care and attention from Right at Home—5 stars! The owners met us at Baptist Beaches Hospital and helped us prepare for discharge, because my husband was so weak after he came home. The caregivers helped him with incontinence care, transferring to/from his wheelchair, and getting him to/from his dialysis appointments in Jacksonville Beach. The whole Right at Home team, the office and caregivers, is responsive, professional, and caring. With Right at Home’s help, along with my husband’s physical therapist, my husband is much stronger and more independent.

    Liz B_1

    5

    April 22, 2019

    I am a current client of this provider

    They have helped us many times. They help me to sleep easily after my loved one gets out of the hospital. They were so incredibly prompt to respond to my immediate needs. They got their team right on it as soon as they knew what we wanted to accomplish.

    Marge H_1

    5

    March 26, 2019

    I am a current client of this provider

    They help with bathing and those types of skills. I like the follow up and how they are quick to make sure that we are satisfied.

    Cindi L

    5

    March 26, 2019

    I am a current client of this provider

    We have no worries, because they handle it all. I have recommended them and one person has used them. I would mention the quality of the caregivers, but I am an R.N. and the care from Right at Home has completely raised the bar for me as far as home care providers go!

    Chris M_4

    5

    March 21, 2019

    I am a current client of this provider

    They have helped the most by motivating her and keeping her on tract. They help her with her room and laundry, which affects her mental health. After that is all done, she is able to get up and be aware. The staff that we have had so far has been great.

    Tarik

    5

    March 8, 2019

    I am a current client of this provider

    I am so impressed with Right at Home. The owner met my dad while he was recovering at the rehab hospital. We got all the questions answered, and he provided my dad and me with lots of suggestions and referrals to other helpful organizations, so my dad could get home. Once home, my dad loved having the caregiver around. She was awesome nothing could have been better.

    Mary L

    5

    March 7, 2019

    I am a current client of this provider

    Right at Home and my caregiver, Ashli, is wonderful. She is always on time and a great company. My caregiver is so helpful and is the sweetest person. I recommend Right at Home!

    Kathleen

    5

    February 25, 2019

    I am a current client of this provider

    Right at Home is wonderful! Everyone is great, friendly and helpful. The owner visited my husband and me personally to get everything ready for my care while my husband was traveling. During care, I realized my allergies were acting up. The whole care team was so responsive, ensuring we eliminated any scents that were impacting me. Right at Home is professional, friendly and on time, every time. Wonderful!

    NancyM

    5

    February 21, 2019

    I am a current client of this provider

    I am so impressed with Right at Home. The assisted living community, where my mom lives suggested I contact Right at Home because we needed a caregiver to take my mom to doctor's appointments. The caregivers have all been great. We needed the help because my mom has dementia and gets easily confused. I've been so pleased with everything.

    Giulia

    5

    February 20, 2019

    I am a current client of this provider

    I really enjoy my caregivers from Right at Home. When my neighbors and friends aren't available, Right at Home comes to help. Everyone has been so friendly and professional and on time. They help me with laundry, preparing meals and make sure everything stays clean and tidy. Right at Home is great.

    Nancy

    5

    February 13, 2019

    I am a current client of this provider

    I am so impressed by Right at Home! They assist me with personal care and toiling; a challenge because I have muscular dystrophy. They are different than other home care companies I’ve tried. Right at Home — everyone cares. My caregiver makes me feel so comfortable, so at ease. Right at Home is awesome!

    Anonymous_1249

    5

    January 24, 2019

    I am a current client of this provider

    They help me by taking my loved one where they need to go and by doing things with them that I have a hard time doing. The thing that's stood out to me is that they put my loved one with a caregiver who is matched to their personality.

    Linda2

    5

    January 7, 2019

    I am a current client of this provider

    Right at Home and their caregivers are wonderful! We wanted the family to be all together for the holiday and we were bringing my 100-year old uncle. He gets Right at Home assistance at home; we connected with Right at Home in Jacksonville. Everyone was terrific in helping make our visit possible, with great care and attention. 5 stars!

    Debra

    5

    January 4, 2019

    I am a current client of this provider

    I can’t begin to describe how much we appreciate the care Right at Home employees have shown my Dad. My Mom and I are so grateful! Right at Home has really stepped up to assist my Dad, who needs extra attention at his assisted living facility. Your caregivers are there to help with the challenges he uniquely faces.

    Dorothy

    5

    November 29, 2018

    I am a past client of this provider

    My family had a great, though short, experience with Right at Home. My husband was having trouble, and I couldn't manage it by myself any longer. The office staff was so kind and caring when I called, and the owner came to my home. He asked lots of questions and really worked to understand my concerns. The caregivers who came to help were really knowledgeable, persistent, and kind even during periods when my husband wasn’t being cooperative. Ultimately, we decided my husband's needs would be best served by a dedicated memory care facility. Right at Home was right there with us and supporting my family and me as we made this decision. It's a good feeling to know Right at Home is there, even if my husband needs some extra care in his new place.

    Russell

    5

    November 28, 2018

    I am a current client of this provider

    Right at Home is great! I called them because my mom was in the hospital, and short-term rehab facility we preferred wasn't able to admit her right away. I needed 24/7 personal care as soon as my mom left the hospital until she moved to rehab. Shortly after my call, the Right at Home owner met with me at my mom's apartment, discussed my concerns, gathered the necessary information, spoke with the hospital, and arranged for care to begin that evening. I'm so happy I found Right at Home. They were responsive and thorough.

    Randy S_3

    5

    November 22, 2018

    I am a past client of this provider

    They were extremely thorough, professional, and caring. They were able to provide care for my mother so I didn't have to worry when I was doing a lot of traveling.

    Angelo T

    4

    November 21, 2018

    I am a current client of this provider

    I happen to have a person here that is very competent and involved and perfect, but the company has the tendency to want to manipulate their schedule to suit themselves instead of catering to the client's needs, instead of finding someone else to replace a caregiver if they can't come. They don't have enough competent workers.

    Lillian S_1

    5

    October 30, 2018

    I am a current client of this provider

    The caregiver is very nice and does all that we need. She is also very caring. They help the most by shampooing her hair, giving her baths, helping straighten up her room, doing a little cleaning, and organizing things.

    Bobbie B

    5

    October 30, 2018

    I am a current client of this provider

    They have good care, and they are willing to do whatever I want them to do. They have a positive outlook on my husband. They are wonderful. They fix lunch for my husband, and they vacuum for me, make the bed, and do light stuff.

    Laura M_7

    5

    October 24, 2018

    I am a current client of this provider

    I like the dependability, the caregivers, and the flexibility. They give me a life now that I have them.

    CarolynP

    5

    October 9, 2018

    I am a current client of this provider

    My mother and I are so pleased with the care Right at Home provides. The caregivers have been incredible and have exceeded what we've experienced in the past. We can't thank everyone at Right at Home enough for how smoothly everything is running. If we could, we would give Right at Home 6 out of 5 stars!

    Harlan R

    5

    September 20, 2018

    I am a current client of this provider

    They live up to everything they said to us. It gave Joan the opportunity to be with other people and allowed me to go out of the house.

    Chris M_1

    5

    September 20, 2018

    I am a current client of this provider

    The people that come out on time and don't have to ask what to do are outstanding. It allows me to leave home and know that she is safe at home.

    Michael

    5

    August 31, 2018

    I am a current client of this provider

    Right at Home is an excellent service for my parents. I feel confident knowing their caregivers are there to make sure my parents are safe and get the help they need so they can remain living on their own home. Also, the office staff are great communicators. Strong customer service! It's clear they care about the people they serve. I highly recommend Right at Home!

    Trish

    5

    August 31, 2018

    I am a current client of this provider

    Right at Home has been so terrific! When Mom moved into our new home, we needed 24/7 care for her. Right at Home was recommended, but my husband and I didn't really know what to expect. The care my mom receives more than exceed our expectations. The caregivers have all been great with my Mom and my other family members each making a connection in their own way. I highly recommend Right at Home!

    Bettye

    5

    August 21, 2018

    I am a current client of this provider

    Right at Home has been terrific for my husband and for me. Because he is suffering with dementia, I have been staying at home to care for him. With Right at Home, the caregiver comes to a good visit, and I am able to leave to visit friends and do errands.

    Neila

    5

    August 21, 2018

    I am a past client of this provider

    Everything went well. My caregiver was gracious and considerate. She was where I needed her, when I needed her. I would have to give Right at Home 5 stars. I will call again when I need you!

    Liz B

    5

    July 27, 2018

    I am a current client of this provider

    It has been very individualized to our family currency and they have been very good with following up with us. My loved one is an Alzheimer's patient and so the time with the caregivers spend with my loved one is wonderful, even if it's not remembered. They have provided companionship.

    Elaine A_3

    5

    July 27, 2018

    I am a current client of this provider

    The company is very reliable and the people sent were outstanding. They seemed to have an interest. It helped knowing that she was cared for. When I have left them with her, they have done more than basic care.

    Bill

    5

    July 20, 2018

    I am a current client of this provider

    Right at Home has been so important to us; helping at a difficult time in our lives. My wife began to show dementia symptoms, and Right at Home was there to help. First, they helped in our home. Then we determined an assisted living/memory care community was needed. Right at Home was there. Their caregiver transported her to the new community, stayed with her 24/7 to help her get comfortable in her new home and continued to provide one-on-one companion care. Right at Home has been an integral part of our decision making. My family and I are very grateful for Right at Home. They listen. They are proactive. They care.

    Lanette (_1

    5

    June 25, 2018

    I am a current client of this provider

    I think they try really hard to meet the needs. They relieve my duties of taking care of my grandma.

    Kaye

    5

    June 19, 2018

    I am a past client of this provider

    Right at Home helped me after I had a medical procedure. Everything went so well. My Right at Home caregiver met me at the medical office, made sure I was well, drove me home, and ensured I had everything I needed. Besides the care, my experience with the Right at Home office was great! They respected my time, made the sign-up process easy and were excellent communicators. They listened to me, addressed my concerns and followed up to ensure expectations were clear.

    Ron E_1

    5

    June 9, 2018

    I am a past client of this provider

    They were here when they said. The staff was courteous, professional gracious and went out of their way to be of good service. They did the things we asked them to do. They did the laundry, bathing, and various chores.

    Irene

    5

    May 31, 2018

    I am a current client of this provider

    I have been so happy with Right at Home. I really appreciate the support my family receives. I can't say enough about the office's responsiveness. My mom has been getting 24/7 care and I've been so impressed with every caregiver; each terrific in their own way. And Right at Home's care quality is so much higher than I've seen with other companies. My Mom has made strong, personal connections with her caregivers. This companionship is so important!

    Deanna D

    5

    May 9, 2018

    I am a past client of this provider

    I liked that the services are very straightforward and the caregivers were timely. We could pay for them straight from our checking account instead of having to pay the caregiver and the company separately. They were much more convenient than other companies we had used in the past! It gave my mom some freedom to go out into the public when we were not there to do that for her.

    Carol M_10

    4

    May 9, 2018

    I am a current client of this provider

    When you ask them a question and I want to change, they do that for me. I hope that they would have focused their efforts to my husband. I have to look at the best times for them to come. I have never had any help and so this is all new to me.

    Evelyn W_7

    4

    May 8, 2018

    I am a current client of this provider

    Right at Home takes good care of my sister, and they are on time. They have helped me and my sister by making things easier because of the service they provide.

    William R_16

    5

    May 8, 2018

    I am a current client of this provider

    Right at Home competently and expertly fulfills their functions. They have helped make things easier by getting done what I need done on a regular basis.

    Carolyn

    5

    April 18, 2018

    I am a past client of this provider

    Everyone at Right at Home is so friendly and caring. They went above and beyond what you might expect, especially when we were facing a difficult and emergency situation. Thank you RIGHT AT HOME! Thank you for all that you did for my mom!

    Madeline L

    5

    April 17, 2018

    I am a current client of this provider

    They're just a caring group of people. They do most of the stuff themselves. They just come, dust, and change the bed.

    Cle C

    5

    April 13, 2018

    I am a current client of this provider

    Everyone is very courteous and understanding to my needs. They are very hands on because they will come and pick me up, guide me out of the car, and basically help me with what I cannot do for myself anymore.

    Terree H

    5

    April 13, 2018

    I am a past client of this provider

    They were wonderful. They would go with me to the doctor because my husband wasn't able to transport me from the car, to the wheelchair, and back. When I got out of the hospital, I couldn't put weight on my left side, so I needed someone to help me. I was a little more capable than I thought I would be, but I definitely needed their help getting in and out of the car and into the wheelchair.

    Ron

    5

    April 13, 2018

    I am a current client of this provider

    I have to compliment Right at Home. It is so organized and well-managed. We have had two caregivers so far, and they are both professional, come right in and get to work. We've really gotten to know our caregiver, Patricia. She's something special.

    Rick

    4

    April 3, 2018

    I am a current client of this provider

    Right at Home is doing a great job. We love Grace, and when she's sick, you take care of that by sending somebody else. And that's great, too.

    Lisa

    5

    March 30, 2018

    I am a current client of this provider

    Your folks were awesome and helpful. Finding a reliable company with flexible hours was exactly what we needed, and your company and workers delivered! I truly appreciate the peace of mind I had knowing my dad was getting assistance.

    Bill O_1

    5

    March 18, 2018

    I am a current client of this provider

    I have been impressed with them and the way they run the office. I can't say anything negative. They were there when they were supposed to be and were right on time and the caregiver was very caring. I had reached a point where I couldn't leave the house until they came.

    Elizabeth "Betsy" G

    5

    February 19, 2018

    I am a past client of this provider

    It would have been nice if we had the same caregivers, so we didn't have to keep training new ones. I really appreciated going outside. Women tend to know how to walk with people that have canes. I appreciated that they knew how to support me when I walked.

    Cynthia

    5

    February 16, 2018

    I am a past client of this provider

    We felt comfortable. Right at Home did a really good job of putting in the right person. Overall, it was a great experience. It could have been a challenging situation when we were out of town, but it was pretty flawless. Your company took care of so many things we didn't have to think about. I'm really grateful.

    Terree

    5

    February 1, 2018

    I am a past client of this provider

    My Right at Home caregiver was wonderful! She stayed with me the whole time I needed her, and she was great! In fact, all of you at Right at Home are great. If I need help in the future, I'll be sure to give Right at Home a call.

    Betty

    5

    January 30, 2018

    I am a current client of this provider

    I was so anxious to have a caregiver come to my home. However, my Right at Home really makes me calm and happy she comes to help. I love her already! She is patient, kind; just perfect! My Right at Home caregiver is a jewel. I would give Right at Home 10 stars out of 5 if I could.

    Mildred

    5

    January 26, 2018

    I am a current client of this provider

    Having caregivers from Right at Home helping me with errands, taking me to the grocery store and hair salon, works so nicely. My caregiver is great and I miss her when she leaves.

    Donna

    5

    December 29, 2017

    I am a past client of this provider

    I am so please with Right at Home. Everything went well when I needed around-the-clock help. The caregivers were on time, very polite and always right there when I needed them. It was just perfect.

    Linda

    5

    November 11, 2017

    I am a current client of this provider

    I called on Right at Home and you responded quickly, which was so important in my spouse's situation. You saved me! You said you would help my husband and you came through.

    Jeanne

    4

    November 8, 2017

    I am a current client of this provider

    Thank you very much Right At Home. We can highly recommend caregiver, Nancy, with no hesitation. My mother had wonderful days when she was providing such excellent care for her.

    Louise

    5

    October 12, 2017

    I am a past client of this provider

    Although our mother was in a care facility, we were concerned about going on vacation, that she would miss the personal attention we gave her. We wanted the little bit of extra attention from having someone visit her every day. Right at Home was great - they matched up a caregiver with our mother, and we left on our trip with peace of mind, knowing that someone else was with her and watching her. It was also very comforting to be able to check the web-based online portal every day to get updates and see how she was doing. That was great.

    Mary

    5

    September 21, 2017

    I am a past client of this provider

    I was blown away that you came so quickly and were so personable. It was a great relief after spending the day in the emergency room with my husband. I was very pleased with the sitter, and it was a comfort to us both to have him there with my husband overnight.

    Anonymous

    5

    August 22, 2017

    I am a past client of this provider

    I am so very pleased with Right at Home and the work Darla, my caregiver, performed. She is a very hard worker and fast. She is pleasant and takes instruction well. I highly recommend Right at Home and Darla. I will have her help me again.

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    Services and Amenities of Right at Home Greater Jacksonville, FL in Jacksonville, Florida

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Greater Jacksonville, FL in Jacksonville, Florida

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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