Right at Home Greater Jacksonville, FL

Offers Home Care

85 Reviews
Call (904) 574-5935
Right at Home Greater Jacksonville, FL (904) 574-5935
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Reviews of Right at Home Greater Jacksonville, FL

85 Reviews Write a review

Home Care Reviews for Right at Home Greater Jacksonville, FL

October 04, 2019

By Mary

I am a current client of this provider

Very thorough assessment process! Wonderful caregivers who are both professional and compassionate. By far the best in-home care provider company I have encountered. Would happily recommend to anyone without hesitation!

September 26, 2019

By Tammy R

I am a current client of this provider

They come, give me showers, and make me feel better. They are always on time. I've never had a problem with them not showing up. If I have a problem they take care of it right away.

September 24, 2019

By Patricia A_12

I am a past client of this provider

They were always on time. The people are helpful and considerate. Its helpful just knowing that I can leave the house and not have to worry.

August 05, 2019

By Bruce

I am a current client of this provider

I really appreciate what you're doing. We couldn't do all this without you guys. I have been satisfied with your care of our mother, and I want you to know. I like using your family room portal!

July 16, 2019

By Susan

I am a current client of this provider

Right at Home has given me peace of mind. The caregivers and office team are excellent! I live with my parents in Ponte Vedra Beach, so I can be there to help. I can’t do everything myself. Right at Home is great, taking care of my mom who has dementia, and my dad, who is battling cancer. So I can take a break and do errands. We have Right at Home caregivers come on a regular service. They also scale up care when needed, continuous care including overnights when needed as well. This allows me to travel and handle the necessary personal things. Right at Home is great!

July 15, 2019

By Bob

I am a past client of this provider

Right at Home was great! I live alone in the Fort Caroline area and has cataract surgery scheduled at Southpoint Surgical Center. The Right at Home caregivers drove me to my appointment, stayed with me during recovery, drove me home, and stayed with me at my house until I could manage on my own. Everyone at Right at Home, the people in the office, and the caregivers were professional, friendly, and caring. I had peace of mind.

July 08, 2019

By Randy

I am a current client of this provider

Right at Home really helps when I need them. I was recently discharged from rehab, recovering from a stroke. The caregivers came to my house (the south side of Jacksonville) and helped me with bathing and dressing. I love that Right at Home has no minimum required hours. The care schedule is determined to meet my needs.

June 28, 2019

By Mildred J_2

I am a current client of this provider

It's very important to me, and they come and take me where I need to go. The people are very nice and helpful.

June 28, 2019

By Anonymous_1909

I am a current client of this provider

They help the most just by doing their job. They are easy to communicate with.

June 25, 2019

By Michael C_17

I am a current client of this provider

It has definitely been an improvement. Other people could do a better job, but they have done an adequate job. The service has been very good so far, and they have been very responsive.

June 25, 2019

By Evelyn W_2

I am a current client of this provider

They do pretty well with cleaning the house. They help my sister out with being able to bathe her and to get her ready for the day. I would like the caregivers to not be tardy.

June 19, 2019

By Bobbie

I am a current client of this provider

Right at Home is great! The office team is so great, and the caregivers are terrific! My husband and I live in Nocatee, and sometimes I need to step out to enjoy the wonderful neighborhood and other parts of Ponte Vedra. My husband has dementia, and he does better at home. Right at Home’s caregivers keep him company while I’m away, help him with meals and help keep things tidy. They even change the sheets on our bed. I’m so happy I found Right at Home.

June 18, 2019

By Paula

I am a current client of this provider

I'm thankful for Right at Home. My mom was diagnosed from Baptist South Hospital to her home at Brookdale Mandarin, and we realized she needed immediate one on one care. The owner met me at my mom's apartment soon thereafter, and Right at Home caregivers were there that night. Then they were able to handle our need for 24/7 care soon thereafter. I'm so appreciative of Right at Home's responsiveness in the face of a fluid situation.

May 31, 2019

By Patricia Y_1

I am a current client of this provider

We are not using them for medical, but for a lot of other things and it takes a lot of the stress off. I do it already. I would tell a friend they are available 24-hours and will help in any way they can.

May 23, 2019

By Bobbie B_2

I am a current client of this provider

They take care of him, cook lunch, and change the linens on my bed. They are efficient, nice, pleasant, and do a good job at taking care of my husband.

April 29, 2019

By Mary L_29

I am a past client of this provider

She did laundry, cleaned my place, went grocery shopping, and made some meals. I broke my shoulder and had them for about a month. I was really extremely pleased with the service the caregiver provided.

April 25, 2019

By Irene A_1

I am a current client of this provider

They provide companionship and genuine care. I love that they are progressive thinkers about how to make the care better. I really like the quality of the caregiver they send.

April 24, 2019

By Jackie

I am a current client of this provider

My husband is receiving excellent care and attention from Right at Home—5 stars! The owners met us at Baptist Beaches Hospital and helped us prepare for discharge, because my husband was so weak after he came home. The caregivers helped him with incontinence care, transferring to/from his wheelchair, and getting him to/from his dialysis appointments in Jacksonville Beach. The whole Right at Home team, the office and caregivers, is responsive, professional, and caring. With Right at Home’s help, along with my husband’s physical therapist, my husband is much stronger and more independent.

April 22, 2019

By Liz B_1

I am a current client of this provider

They have helped us many times. They help me to sleep easily after my loved one gets out of the hospital. They were so incredibly prompt to respond to my immediate needs. They got their team right on it as soon as they knew what we wanted to accomplish.

March 26, 2019

By Marge H_1

I am a current client of this provider

They help with bathing and those types of skills. I like the follow up and how they are quick to make sure that we are satisfied.

March 25, 2019

By Cindi L

I am a current client of this provider

We have no worries, because they handle it all. I have recommended them and one person has used them. I would mention the quality of the caregivers, but I am an R.N. and the care from Right at Home has completely raised the bar for me as far as home care providers go!

March 21, 2019

By Chris M_4

I am a current client of this provider

They have helped the most by motivating her and keeping her on tract. They help her with her room and laundry, which affects her mental health. After that is all done, she is able to get up and be aware. The staff that we have had so far has been great.

March 07, 2019

By Tarik

I am a current client of this provider

I am so impressed with Right at Home. The owner met my dad while he was recovering at the rehab hospital. We got all the questions answered, and he provided my dad and me with lots of suggestions and referrals to other helpful organizations, so my dad could get home. Once home, my dad loved having the caregiver around. She was “awesome” nothing could have been better.

March 07, 2019

By Mary

I am a current client of this provider

Right at Home and my caregiver, Ashli, is wonderful. She is always on time and a great company. My caregiver is so helpful and is the sweetest person. I recommend Right at Home!

February 25, 2019

By Kathleen

I am a current client of this provider

Right at Home is wonderful! Everyone is great, friendly and helpful. The owner visited my husband and me personally to get everything ready for my care while my husband was traveling. During care, I realized my allergies were acting up. The whole care team was so responsive, ensuring we eliminated any scents that were impacting me. Right at Home is professional, friendly and on time, every time. Wonderful!

February 20, 2019

By Nancy

I am a current client of this provider

I am so impressed with Right at Home. The assisted living community, where my mom lives suggested I contact Right at Home because we needed a caregiver to take my mom to doctor's appointments. The caregivers have all been great. We needed the help because my mom has dementia and gets easily confused. I've been so pleased with everything.

February 20, 2019

By Nick G_1

I am a current client of this provider

I think the main things is that they are a bit limited on the things that they could do. They could have more consistency with the caregivers.

February 20, 2019

By Giulia

I am a current client of this provider

I really enjoy my caregivers from Right at Home. When my neighbors and friends aren't available, Right at Home comes to help. Everyone has been so friendly and professional and on time. They help me with laundry, preparing meals and make sure everything stays clean and tidy. Right at Home is great.

February 12, 2019

By Nancy

I am a current client of this provider

I am so impressed by Right at Home! They assist me with personal care and toiling; a challenge because I have muscular dystrophy. They are different than other home care companies I’ve tried. Right at Home — everyone cares. My caregiver makes me feel so comfortable, so at ease. Right at Home is awesome!

January 23, 2019

By Anonymous_1249

I am a current client of this provider

They help me by taking my loved one where they need to go and by doing things with them that I have a hard time doing. The thing that's stood out to me is that they put my loved one with a caregiver who is matched to their personality.

January 07, 2019

By Linda

I am a current client of this provider

Right at Home and their caregivers are wonderful! We wanted the family to be all together for the holiday and we were bringing my 100-year old uncle. He gets Right at Home assistance at home; we connected with Right at Home in Jacksonville. Everyone was terrific in helping make our visit possible, with great care and attention. 5 stars!

January 04, 2019

By Debra

I am a current client of this provider

I can’t begin to describe how much we appreciate the care Right at Home employees have shown my Dad. My Mom and I are so grateful! Right at Home has really stepped up to assist my Dad, who needs extra attention at his assisted living facility. Your caregivers are there to help with the challenges he uniquely faces.

December 19, 2018

By Bill O

I am a current client of this provider

My family is extremely pleased with Right at Home of Greater Jacksonville. My mother received great care. First while my mom was still living at home, and then after my mom moved into a memory care community, Right at Home provided caregivers that were kind and understanding. They were a big help for my dad and the rest of our family as we struggled to cope with my mom's dementia. They thoughtfully created a care plan for my mom and did what they said they would do. The caregivers were kind and understanding and my mom really took a liking to them. I can't say enough good things about Right at Home of Greater Jacksonville. Kudos to owners Keith and Kimberly Shafer!

November 28, 2018

By Dorothy

I am a past client of this provider

My family had a great, though short, experience with Right at Home. My husband was having trouble, and I couldn’t manage it by myself any longer. The office staff was so kind and caring when I called, and the owner came to my home. He asked lots of questions and really worked to understand my concerns. The caregivers who came to help were really knowledgeable, persistent, and kind even during periods when my husband wasn’t being cooperative. Ultimately, we decided my husband’s needs would be best served by a dedicated memory care facility. Right at Home was right there with us and supporting my family and me as we made this decision. It’s a good feeling to know Right at Home is there, even if my husband needs some extra care in his new place.

November 27, 2018

By Russell

I am a current client of this provider

Right at Home is great! I called them because my mom was in the hospital, and short-term rehab facility we preferred wasn’t able to admit her right away. I needed 24/7 personal care as soon as my mom left the hospital until she moved to rehab. Shortly after my call, the Right at Home owner met with me at my mom’s apartment, discussed my concerns, gathered the necessary information, spoke with the hospital, and arranged for care to begin that evening. I’m so happy I found Right at Home. They were responsive and thorough.

November 21, 2018

By Randy S_3

I am a past client of this provider

They were extremely thorough, professional, and caring. They were able to provide care for my mother so I didn't have to worry when I was doing a lot of traveling.

November 21, 2018

By Angelo T

I am a current client of this provider

I happen to have a person here that is very competent and involved and perfect, but the company has the tendency to want to manipulate their schedule to suit themselves instead of catering to the client's needs, instead of finding someone else to replace a caregiver if they can't come. They don't have enough competent workers.

October 30, 2018

By Lillian S_1

I am a current client of this provider

The caregiver is very nice and does all that we need. She is also very caring. They help the most by shampooing her hair, giving her baths, helping straighten up her room, doing a little cleaning, and organizing things.

October 30, 2018

By Bobbie B

I am a current client of this provider

They have good care, and they are willing to do whatever I want them to do. They have a positive outlook on my husband. They are wonderful. They fix lunch for my husband, and they vacuum for me, make the bed, and do light stuff.

October 23, 2018

By Laura M_7

I am a current client of this provider

I like the dependability, the caregivers, and the flexibility. They give me a life now that I have them.

October 09, 2018

By Carolyn

I am a current client of this provider

My mother and I are so pleased with the care Right at Home provides. The caregivers have been incredible and have exceeded what we've experienced in the past. We can't thank everyone at Right at Home enough for how smoothly everything is running. If we could, we would give Right at Home 6 out of 5 stars!

September 20, 2018

By Harlan R

I am a current client of this provider

They live up to everything they said to us. It gave Joan the opportunity to be with other people and allowed me to go out of the house.

September 20, 2018

By Chris M_1

I am a current client of this provider

The people that come out on time and don't have to ask what to do are outstanding. It allows me to leave home and know that she is safe at home.

August 31, 2018

By Michael

I am a current client of this provider

Right at Home is an excellent service for my parents. I feel confident knowing their caregivers are there to make sure my parents are safe and get the help they need so they can remain living on their own home. Also, the office staff are great communicators. Strong customer service! It's clear they care about the people they serve. I highly recommend Right at Home!

August 31, 2018

By Trish

I am a current client of this provider

Right at Home has been so terrific! When Mom moved into our new home, we needed 24/7 care for her. Right at Home was recommended, but my husband and I didn't really know what to expect. The care my mom receives more than exceed our expectations. The caregivers have all been great with my Mom and my other family members each making a connection in their own way. I highly recommend Right at Home!

August 21, 2018

By Bettye

I am a current client of this provider

Right at Home has been terrific for my husband and for me. Because he is suffering with dementia, I have been staying at home to care for him. With Right at Home, the caregiver comes to a good visit, and I am able to leave to visit friends and do errands.

August 21, 2018

By Neila

I am a past client of this provider

Everything went well. My caregiver was gracious and considerate. She was where I needed her, when I needed her. I would have to give Right at Home 5 stars. I will call again when I need you!

July 26, 2018

By Liz B

I am a current client of this provider

It has been very individualized to our family currency and they have been very good with following up with us. My loved one is an Alzheimer's patient and so the time with the caregivers spend with my loved one is wonderful, even if it's not remembered. They have provided companionship.

July 26, 2018

By Elaine A_3

I am a current client of this provider

The company is very reliable and the people sent were outstanding. They seemed to have an interest. It helped knowing that she was cared for. When I have left them with her, they have done more than basic care.

July 20, 2018

By Bill

I am a current client of this provider

Right at Home has been so important to us; helping at a difficult time in our lives. My wife began to show dementia symptoms, and Right at Home was there to help. First, they helped in our home. Then we determined an assisted living/memory care community was needed. Right at Home was there. Their caregiver transported her to the new community, stayed with her 24/7 to help her get comfortable in her new home and continued to provide one-on-one companion care. Right at Home has been an integral part of our decision making. My family and I are very grateful for Right at Home. They listen. They are proactive. They care.

June 25, 2018

By Lanette (_1

I am a current client of this provider

I think they try really hard to meet the needs. They relieve my duties of taking care of my grandma.

June 19, 2018

By Kaye

I am a past client of this provider

Right at Home helped me after I had a medical procedure. Everything went so well. My Right at Home caregiver met me at the medical office, made sure I was well, drove me home, and ensured I had everything I needed. Besides the care, my experience with the Right at Home office was great! They respected my time, made the sign-up process easy and were excellent communicators. They listened to me, addressed my concerns and followed up to ensure expectations were clear.

June 08, 2018

By Ron E_1

I am a past client of this provider

They were here when they said. The staff was courteous, professional gracious and went out of their way to be of good service. They did the things we asked them to do. They did the laundry, bathing, and various chores.

May 31, 2018

By Irene

I am a current client of this provider

I have been so happy with Right at Home. I really appreciate the support my family receives. I can't say enough about the office's responsiveness. My mom has been getting 24/7 care and I've been so impressed with every caregiver; each terrific in their own way. And Right at Home's care quality is so much higher than I've seen with other companies. My Mom has made strong, personal connections with her caregivers. This companionship is so important!

May 09, 2018

By Deanna D

I am a past client of this provider

I liked that the services are very straightforward and the caregivers were timely. We could pay for them straight from our checking account instead of having to pay the caregiver and the company separately. They were much more convenient than other companies we had used in the past! It gave my mom some freedom to go out into the public when we were not there to do that for her.

May 09, 2018

By Carol M_10

I am a current client of this provider

When you ask them a question and I want to change, they do that for me. I hope that they would have focused their efforts to my husband. I have to look at the best times for them to come. I have never had any help and so this is all new to me.

May 08, 2018

By Evelyn W_7

I am a current client of this provider

Right at Home takes good care of my sister, and they are on time. They have helped me and my sister by making things easier because of the service they provide.

May 08, 2018

By William R_16

I am a current client of this provider

Right at Home competently and expertly fulfills their functions. They have helped make things easier by getting done what I need done on a regular basis.

April 18, 2018

By Carolyn

I am a past client of this provider

Everyone at Right at Home is so friendly and caring. They went above and beyond what you might expect, especially when we were facing a difficult and emergency situation. Thank you RIGHT AT HOME! Thank you for all that you did for my mom!

April 17, 2018

By Madeline L

I am a current client of this provider

They're just a caring group of people. They do most of the stuff themselves. They just come, dust, and change the bed.

April 13, 2018

By Cle C

I am a current client of this provider

Everyone is very courteous and understanding to my needs. They are very hands on because they will come and pick me up, guide me out of the car, and basically help me with what I cannot do for myself anymore.

April 13, 2018

By Terree H

I am a past client of this provider

They were wonderful. They would go with me to the doctor because my husband wasn't able to transport me from the car, to the wheelchair, and back. When I got out of the hospital, I couldn't put weight on my left side, so I needed someone to help me. I was a little more capable than I thought I would be, but I definitely needed their help getting in and out of the car and into the wheelchair.

April 13, 2018

By Ron

I am a current client of this provider

I have to compliment Right at Home. It is so organized and well-managed. We have had two caregivers so far, and they are both professional, come right in and get to work. We've really gotten to know our caregiver, Patricia. She's something special.

April 03, 2018

By Rick

I am a current client of this provider

Right at Home is doing a great job. We love Grace, and when she's sick, you take care of that by sending somebody else. And that's great, too.

March 30, 2018

By Lisa

I am a current client of this provider

Your folks were awesome and helpful. Finding a reliable company with flexible hours was exactly what we needed, and your company and workers delivered! I truly appreciate the peace of mind I had knowing my dad was getting assistance.

March 18, 2018

By Bill O_1

I am a current client of this provider

I have been impressed with them and the way they run the office. I can't say anything negative. They were there when they were supposed to be and were right on time and the caregiver was very caring. I had reached a point where I couldn't leave the house until they came.

February 18, 2018

By Elizabeth "Betsy" G

I am a past client of this provider

It would have been nice if we had the same caregivers, so we didn't have to keep training new ones. I really appreciated going outside. Women tend to know how to walk with people that have canes. I appreciated that they knew how to support me when I walked.

February 15, 2018

By Cynthia

I am a past client of this provider

We felt comfortable. Right at Home did a really good job of putting in the right person. Overall, it was a great experience. It could have been a challenging situation when we were out of town, but it was pretty flawless. Your company took care of so many things we didn't have to think about. I'm really grateful.

February 01, 2018

By Terree

I am a past client of this provider

My Right at Home caregiver was wonderful! She stayed with me the whole time I needed her, and she was great! In fact, all of you at Right at Home are great. If I need help in the future, I'll be sure to give Right at Home a call.

January 30, 2018

By Betty

I am a current client of this provider

I was so anxious to have a caregiver come to my home. However, my Right at Home really makes me calm and happy she comes to help. I love her already! She is patient, kind; just perfect! My Right at Home caregiver is a jewel. I would give Right at Home 10 stars out of 5 if I could.

January 26, 2018

By Mildred

I am a current client of this provider

Having caregivers from Right at Home helping me with errands, taking me to the grocery store and hair salon, works so nicely. My caregiver is great and I miss her when she leaves.

December 29, 2017

By Donna

I am a past client of this provider

I am so please with Right at Home. Everything went well when I needed around-the-clock help. The caregivers were on time, very polite and always right there when I needed them. It was just perfect.

November 10, 2017

By Linda

I am a current client of this provider

I called on Right at Home and you responded quickly, which was so important in my spouse's situation. You saved me! You said you would help my husband and you came through.

November 08, 2017

By Jeanne

I am a current client of this provider

Thank you very much Right At Home. We can highly recommend caregiver, Nancy, with no hesitation. My mother had wonderful days when she was providing such excellent care for her.

October 12, 2017

By Louise

I am a past client of this provider

Although our mother was in a care facility, we were concerned about going on vacation, that she would miss the personal attention we gave her. We wanted the little bit of extra attention from having someone visit her every day. Right at Home was great - they matched up a caregiver with our mother, and we left on our trip with peace of mind, knowing that someone else was with her and watching her. It was also very comforting to be able to check the web-based online portal every day to get updates and see how she was doing. That was great.

September 21, 2017

By Mary

I am a past client of this provider

I was blown away that you came so quickly and were so personable. It was a great relief after spending the day in the emergency room with my husband. I was very pleased with the sitter, and it was a comfort to us both to have him there with my husband overnight.

August 21, 2017

By Anonymous

I am a past client of this provider

I am so very pleased with Right at Home and the work Darla, my caregiver, performed. She is a very hard worker and fast. She is pleasant and takes instruction well. I highly recommend Right at Home and Darla. I will have her help me again.
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About Right at Home Greater Jacksonville, FL

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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