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(800) 558-0653

BrightStar Care Wellington / Palm Beach Greenacres, FL

6801 Lake Worth Road Ste. #121, Greenacres, FL 33467

(800) 558-0653 (Caring Family Advisor™)

4.62

(61 reviews)

Offers Home Health Agencies and Home Care
Top rated on Caring.com

2020, 2021, 2022

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Reviews of BrightStar Care Wellington / Palm Beach in Greenacres, Florida

4.62

(61 reviews)

    Top rated on Caring.com

    2020, 2021, 2022

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Julie R_21

    5

    March 21, 2024

    I am a past client of this provider

    He was not really aware of very much at the point. It was frankly more helpful to me. I would recommend them because they were very professional and of the initial set up of the account and help here at home.

    Marielsa C_1

    5

    March 7, 2024

    I am a current client of this provider

    The nurses' services have had a positive impact because they're very professional and polite. The client seems comfortable receiving the services from the employees the agency has. I like the good communication they have between the pharmacy, the agency, and the patient.

    Eric L_7

    5

    February 27, 2024

    I am a current client of this provider

    I don't have to be there as much with her. She gets assistance with food prep and keeping her company. Jackie has been super helpful and the workers are really nice. It has been an overall good experience.

    Marielsa C

    5

    February 7, 2024

    I am a current client of this provider

    They have helped the most with the availability of scheduling visits. I like the communication between the nursing services.

    Alma A_5

    5

    January 26, 2024

    I am a current client of this provider

    They provided me with a caregiver to perform daily tasks needed. Their communication and professionalism is good.

    Kimberly S_12

    5

    January 23, 2024

    I am a current client of this provider

    It made my life so better. I had wound care, I couldn't do it alone. I love the nurse who came. She was great.

    Frank R_12

    5

    November 20, 2023

    I am a current client of this provider

    They've helped the most by coming and helping me on time and they are pleasant. I like that they are nice and come on time.

    Jo Ann M_3

    5

    October 9, 2023

    I am a current client of this provider

    I appreciate how and experienced the nurse is. I like that they have quality nurses.

    Marie P_14

    5

    August 24, 2023

    I am a current client of this provider

    The treatment they give me is great. They are on time. The nurse they send care, and they do a good job for me. I like they treat me.

    Maria D_11

    5

    August 15, 2023

    I am a current client of this provider

    I would not have known what to do. These ladies took the time to explain it to me. I am glad they were the ones chosen because I got the care and right service that I needed. Coming two weeks out of surgery has been great. I am using my hand elbow and wrists. They gave me the care and teaching that I needed towards my healing.

    Judith V_6

    5

    July 18, 2023

    I am a current client of this provider

    They come in and they go over exercises with me. They're very personable.

    Jessica O_2

    5

    July 7, 2023

    I am a current client of this provider

    They help with driving them to the doctors when we need and clean up the house. I like the management. They are helpful and answer any questions that you have. The nurses for the most part are great. We only had issues with one.

    Thuy P

    5

    June 20, 2023

    I am a current client of this provider

    I like that they take care of her needs. I like that they have cool stuff that I can use.

    Tracy B_6

    4

    May 24, 2023

    I am a current client of this provider

    They do physical therapy and occupational therapy, so I can get back to being able to do things and get back to my normal self. I like that they talk to me and try to understand my position. I am not sure what they could do better.

    Lymarie R

    5

    May 12, 2023

    I am a past client of this provider

    It assisted him with his wound. They had staff available.

    Anonymous_4999

    5

    April 20, 2023

    I am a current client of this provider

    I don't have to go to an infusion center and leave my home. They are very prompt. They are professional and respectful when I call.

    Mary F_34

    5

    April 10, 2023

    I am a current client of this provider

    It made things a lot calmer in the house. I like the nurse that came over.

    Anonymous_7034

    5

    February 24, 2023

    I am a past client of this provider

    I was out of town, so they helped out with her while I was out of town since I was her primary caregiver at the time. The medical assistance was phenomenal.

    Stan _1

    5

    February 3, 2023

    I am a current client of this provider

    We have had this girl for a few weeks and we like her. She helps her with showering. They are good. The girls who we have had have been extremely polite and on time.

    Marilyn C_11

    5

    January 23, 2023

    I am a current client of this provider

    They find someone fill in. I like them because they always find me someone if there is a problem.

    Anonymous_6709

    3

    November 28, 2022

    I am a current client of this provider

    They helped by just being there. We went through about six people there, and the one we liked was only available one day a week. The majority of caregivers were on the phone all the time, and it wasn't a good fit.

    Francis (

    5

    May 26, 2022

    I am a past client of this provider

    My husband liked the caregiver so I could leave for a few minutes and I knew they would take care of him. The caregiver had initiative. BrightStar called when someone wasn't be able to show up or was going to late.

    Theodore G

    5

    May 24, 2022

    I am a current client of this provider

    One of the caregivers is absolutely perfect. She is a great help to us. I'm very happy with them. I like that the caregivers are very qualified.

    Anonymous_5985

    2

    April 23, 2022

    I am a past client of this provider

    I felt that if they did not have the supplies needed, that they could not do the job well. They were not prepared. I have used other agencies, and they should follow the notes that I have for my condition. These nurses showed up with nothing.

    Kerry B_1

    5

    March 21, 2022

    I am a current client of this provider

    I was able to speak to people and it was the same person every time. I like how they set up their customer service. I like their communication.

    Roselyn G

    3

    February 17, 2022

    I am a current client of this provider

    I would like the caregiver to stay off her phone and really focus on my mother. I would like the same caregiver to come every time so that I don't have to retrain the caregivers.

    Margaret M_28

    5

    February 16, 2022

    I am a past client of this provider

    The aides always came on time and did everything I needed. The agency is very reliable with the aides that they send. The office staff always made sure I had coverage.

    Beverly G_4

    5

    January 8, 2022

    I am a current client of this provider

    The people in the office have been very helpful in terms of finding me a caregiver. In these times, caregivers are not the best or dependable at times though that has nothing to do with the office. They don't want to work but they want a job. They always try their very best. The people in the office that I deal with always try their very best to find me a caregiver to meet my needs. If they cannot find someone it is out of their hands as they do their best.

    Brian B_9

    4

    October 8, 2021

    I am a current client of this provider

    Things have been better for us since we started. I would recommend them because they have good communication.

    Susan _8

    5

    August 19, 2021

    I am a current client of this provider

    They came to help us at a very hard time, and they made it easier for me. I like that they are competent.

    Glenys D

    4

    June 17, 2021

    I am a current client of this provider

    They are doing the best that they can do, there's nothing else. It's mostly the patient. They are fine. My biggest thing is the communication between the nurses and the doctors about medication.

    Audreyde

    5

    April 10, 2021

    I am a current client of this provider

    My care with Brightstar has been life changing. The care, service and employees are 5 star, knowledgeable and professional.

    Patricia _2

    5

    March 25, 2021

    I am a current client of this provider

    They are very helpful, they help lift her. I like that the girls are very nice and they take good care of my mom.

    Lucy B_12

    3

    February 5, 2021

    I am a past client of this provider

    I was out of it when they came and they only came three times, but it was a relief to have them there and they did what I asked. They just didn't always know what was happening. The office didn't communicate that to them. The company needs to improve on their internal communication. There seemed to be a disconnect between the office and the caregivers.

    Emma R

    5

    December 15, 2020

    I am a current client of this provider

    They send nurses that work around my schedule. They have helped me a lot in the past 4 years. I would recommend BrightStar because they did a good job finding a nurse that meets my needs.

    Laura R_10

    5

    December 9, 2020

    I am a past client of this provider

    I needed them at the time. They helped take care of my food. I had two different people and they were both very nice and cooperative.

    Joan L_4

    5

    November 11, 2020

    I am a current client of this provider

    When the main nurse comes, I feel like I'll be very well that month, she explains everything to me. I just have the one nurse, and I feel so good about her.

    Barbara K_17

    3

    October 27, 2020

    I am a current client of this provider

    I don't know how much longer I will be using them be using them because we are moving to another facility. They could keep better track of their employee's hours.

    David L_15

    5

    August 11, 2020

    I am a current client of this provider

    I am a hard stick to find a vein but they are very good at it and get it on the first try despite them being deep and rolling. The service is fantastic. They are prompt, courteous, and stay with me through the whole procedure. They are talkative, attentive and meet my needs.

    Lourdes H_1

    5

    July 20, 2020

    I am a current client of this provider

    They show up in a timely manner and do what they're supposed to do. They're very reliable.

    Anonymous_2932

    4

    June 22, 2020

    I am a past client of this provider

    I liked that they were available. They were on time and could accommodate us.

    Eloy D

    5

    June 9, 2020

    I am a current client of this provider

    They've treated me very well in the company and have given great services. The caregiver is very punctual and is helpful.

    Harvey S_2

    5

    April 22, 2020

    I am a current client of this provider

    I like that they show up. I like the follow up and who they've chosen to work for them.

    Sondra F

    5

    March 12, 2020

    I am a current client of this provider

    They have gotten me very good aides to help me. I like that they are cooperative, available, and always happy to meet my needs.

    Anonymous_3124

    4

    January 14, 2020

    I am a current client of this provider

    They do things. They do all that they are supposed to. If I call, I usually get a response. They don't put me in the back pocket.

    Joanne G_1

    4

    December 11, 2019

    I am a current client of this provider

    We are still getting used to the whole thing. My mother needs help cleaning up, and they help her out with that. I need to submit the paperwork to long term, and I still don't have what I need. I'm having trouble getting the paperwork.

    Anonymous_2748

    4

    November 15, 2019

    I am a current client of this provider

    I reduced the services because my parents aren't thrilled with having people in the house. It's not about the agency; it's just my parents' preferences. I'm trying to get my parents used to having caregivers in the house, but there isn't consistency in caregivers. I know it's difficult to get someone to commit to a few hours once a month, but I'd prefer some consistency in that. I'd like more communication. In the beginning, while I was figuring things out, I was waiting for phone calls and for people to get back.

    Joyce B_3

    4

    June 21, 2019

    I am a current client of this provider

    They can keep providing the same service they do now. They can have better communication with the aide. They can give us the telephone numbers of the aides. They can call us to tell us how it went.

    Stephen R_2

    5

    April 11, 2019

    I am a current client of this provider

    They are willing to come to my house and make me comfortable. The nurses I've had are experienced in what they are supposed to be doing, and their director is on top of it. I think they care about their quality.

    Anonymous_1626

    3

    March 13, 2019

    I am a current client of this provider

    It again goes back to preparing the employees for the job they need to do. They could have done better at preparing their employees for the job that they are doing.

    Lisa G_6

    4

    February 20, 2019

    I am a current client of this provider

    It depends on the person. The person there during the weekdays seems to be really invested in my mother's well-being. We have had some problems with people not showing up or not showing up on time. When they are there, someone is caring for my mom so I feel good about that.

    William L

    5

    January 29, 2019

    I am a past client of this provider

    They helped me out well. They cleaned for me after my operation. They were always checking on me. They were punctual. They also spoke my language.

    Judith C_1

    5

    January 18, 2019

    I am a current client of this provider

    I like that I can depend on them. I like that I can rely on them.

    Frances W_4

    5

    December 15, 2018

    I am a past client of this provider

    They were always there for me. They were great, and I don't have any complaints.

    Diane G

    5

    June 28, 2018

    I am a current client of this provider

    I'm not getting as many calls saying my father has fallen. I'm a lot more at ease knowing someone is watching them. After I got through the initial scheduling and hours, it was a little overwhelming. Once things were underway it was great. Everyone is very nice and caring.

    Amy W_5

    5

    June 21, 2018

    I am a current client of this provider

    They make life easier by helping me out with what I need. I like that they return my phone calls and answer when I call.

    Angeline Z

    5

    June 12, 2018

    I am a current client of this provider

    We have confidence that my mom is okay when we're not here. The office staff is reachable and that's a big plus.

    Henita

    5

    May 30, 2018

    I am a current client of this provider

    Their services have freed me up to be able to get out and do things. All the aides from BrightStar Care have been very good because they work with my husband, who can be difficult, and we had several different ones to begin with.

    Gail M

    5

    May 29, 2018

    I am a past client of this provider

    They relieved me of some of my household duties so I could get out and do things I wasn't able to do before. They send quality people.

    Cecilia H

    5

    December 22, 2017

    I am a current client of this provider

    BrightStar Care is proficient at what they do, is very kind, and sends caregivers who do the job well. I feel at home talking with them. The services take care of my mother and put less strain on me.

    Estafano M

    4

    September 30, 2017

    I am a current client of this provider

    I would tell my friends that BrightStar Care has good service, and they are very caring about my son. BrightStar Care always calls me or texts me to set up appointments. That helps me a lot.

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    About BrightStar Care Wellington / Palm Beach in Greenacres, Florida

    BrightStar Care Wellington / Palm Beach is a Senior Care provider in Greenacres, Florida that offers residents Home Health Agencies and Home Care services. Contact BrightStar Care Wellington / Palm Beach for more details on services and rates.

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    • Top rated on Caring.com

    Greenacres, Florida 33467


    4.6

    (61 reviews)


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    Care Types

    Home Health Agencies, Home Care

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