BrightStar Care Wellington / Palm Beach

Offers Home Care

38 Reviews
Call (800) 973-1841
BrightStar Care Wellington / Palm Beach (800) 973-1841
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Reviews of BrightStar Care Wellington / Palm Beach

38 Reviews Write a review

Home Care Reviews for BrightStar Care Wellington / Palm Beach

February 05, 2021

By Lucy B_12

I am a past client of this provider

I was out of it when they came and they only came three times, but it was a relief to have them there and they did what I asked. They just didn't always know what was happening. The office didn't communicate that to them. The company needs to improve on their internal communication. There seemed to be a disconnect between the office and the caregivers.

December 15, 2020

By Emma R

I am a current client of this provider

They send nurses that work around my schedule. They have helped me a lot in the past 4 years. I would recommend BrightStar because they did a good job finding a nurse that meets my needs.

December 09, 2020

By Laura R_10

I am a past client of this provider

I needed them at the time. They helped take care of my food. I had two different people and they were both very nice and cooperative.

November 11, 2020

By Joan L_4

I am a current client of this provider

When the main nurse comes, I feel like I'll be very well that month, she explains everything to me. I just have the one nurse, and I feel so good about her.

October 27, 2020

By Barbara K_17

I am a current client of this provider

I don't know how much longer I will be using them be using them because we are moving to another facility. They could keep better track of their employee's hours.

August 11, 2020

By David L_15

I am a current client of this provider

I am a hard stick to find a vein but they are very good at it and get it on the first try despite them being deep and rolling. The service is fantastic. They are prompt, courteous, and stay with me through the whole procedure. They are talkative, attentive and meet my needs.

July 20, 2020

By Lourdes H_1

I am a current client of this provider

They show up in a timely manner and do what they're supposed to do. They're very reliable.

June 22, 2020

By Anonymous_2932

I am a past client of this provider

I liked that they were available. They were on time and could accommodate us.

June 09, 2020

By Eloy D

I am a current client of this provider

They've treated me very well in the company and have given great services. The caregiver is very punctual and is helpful.

April 22, 2020

By Harvey S_2

I am a current client of this provider

I like that they show up. I like the follow up and who they've chosen to work for them.

March 20, 2020

By Leslie F

I am a current client of this provider

They need to be better in their communication with me. They need to improve the overall communication.

March 12, 2020

By Sondra F

I am a current client of this provider

They have gotten me very good aides to help me. I like that they are cooperative, available, and always happy to meet my needs.

January 14, 2020

By Anonymous_3124

I am a current client of this provider

They do things. They do all that they are supposed to. If I call, I usually get a response. They don't put me in the back pocket.

December 10, 2019

By Joanne G_1

I am a current client of this provider

We are still getting used to the whole thing. My mother needs help cleaning up, and they help her out with that. I need to submit the paperwork to long term, and I still don't have what I need. I'm having trouble getting the paperwork.

November 15, 2019

By Anonymous_2748

I am a current client of this provider

I reduced the services because my parents aren't thrilled with having people in the house. It's not about the agency; it's just my parents' preferences. I'm trying to get my parents used to having caregivers in the house, but there isn't consistency in caregivers. I know it's difficult to get someone to commit to a few hours once a month, but I'd prefer some consistency in that. I'd like more communication. In the beginning, while I was figuring things out, I was waiting for phone calls and for people to get back.

June 21, 2019

By Joyce B_3

I am a current client of this provider

They can keep providing the same service they do now. They can have better communication with the aide. They can give us the telephone numbers of the aides. They can call us to tell us how it went.

April 11, 2019

By Stephen R_2

I am a current client of this provider

They are willing to come to my house and make me comfortable. The nurses I've had are experienced in what they are supposed to be doing, and their director is on top of it. I think they care about their quality.

March 13, 2019

By Anonymous_1626

I am a current client of this provider

It again goes back to preparing the employees for the job they need to do. They could have done better at preparing their employees for the job that they are doing.

February 20, 2019

By Lisa G_6

I am a current client of this provider

It depends on the person. The person there during the weekdays seems to be really invested in my mother's well-being. We have had some problems with people not showing up or not showing up on time. When they are there, someone is caring for my mom so I feel good about that.

January 29, 2019

By William L

I am a past client of this provider

They helped me out well. They cleaned for me after my operation. They were always checking on me. They were punctual. They also spoke my language.

January 18, 2019

By Judith C_1

I am a current client of this provider

I like that I can depend on them. I like that I can rely on them.

December 14, 2018

By Frances W_4

I am a past client of this provider

They were always there for me. They were great, and I don't have any complaints.

June 28, 2018

By Diane G

I am a current client of this provider

I'm not getting as many calls saying my father has fallen. I'm a lot more at ease knowing someone is watching them. After I got through the initial scheduling and hours, it was a little overwhelming. Once things were underway it was great. Everyone is very nice and caring.

June 21, 2018

By Amy W_5

I am a current client of this provider

They make life easier by helping me out with what I need. I like that they return my phone calls and answer when I call.

June 12, 2018

By Angeline Z

I am a current client of this provider

We have confidence that my mom is okay when we're not here. The office staff is reachable and that's a big plus.

May 30, 2018

By Henita

I am a current client of this provider

Their services have freed me up to be able to get out and do things. All the aides from BrightStar Care have been very good because they work with my husband, who can be difficult, and we had several different ones to begin with.

May 29, 2018

By Gail M

I am a past client of this provider

They relieved me of some of my household duties so I could get out and do things I wasn't able to do before. They send quality people.

February 15, 2018

By JeffreyB

I am a current client of this provider

I asked for a particular nurse that I had had before and the nursing coordinator could not make that happen and it became an issue. They come and give me a shot once a month.

December 22, 2017

By Cecilia H

I am a current client of this provider

BrightStar Care is proficient at what they do, is very kind, and sends caregivers who do the job well. I feel at home talking with them. The services take care of my mother and put less strain on me.

September 29, 2017

By Estafano M

I am a current client of this provider

I would tell my friends that BrightStar Care has good service, and they are very caring about my son. BrightStar Care always calls me or texts me to set up appointments. That helps me a lot.
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About BrightStar Care Wellington / Palm Beach

BrightStar Care Wellington / Palm Beach is an in-home care provider serving Greenacres, Florida and the surrounding area. BrightStar Care Wellington / Palm Beach offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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