Preferred Care at Home of Cape Coral and Fort Myers

Gwenn B

Preferred Care provided caregivers for my husband while I visited with family in New York. Casey and Caitie were great with him! They took him shopping, made dinner, kept him company, even went on golf cart rides with him. He was happy and I wasn’t worried about him while I was away.

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Kerry R_3

He has been enjoying the interaction with the caregiver. It has expanded his life. I have been very pleased with the communication and the caregivers.

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Dee D_3

They are so attentive with her. They watch TV with her and she misses them when I come home! I like them and feel comfortable with them. If I'm gone, I don't want to be nervous. They really take good care of her.

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Consuelo C_2

It was a positive experience because the people were personable and friendly. I would recommend this agency because of their great personal care.

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Salustiana "Chana" M

They have sent the home care. She was on time. Every time that I reached out to them, the answered and made schedule changes possible. They were professional.

Thomas B_23

I do not know what more they can do. They fix lunch and do laundry. I am still new, but I like that only one caregiver comes to help.

Yukiko M

The management team has done really good follow-up, and if I have to be flexible with hours because of appointments, the agency has been good at filling in the gaps. We had a slight issue with our current caregiver, but it might change with our new caregiver.

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ReviewerFC040824A

Preferred Care at Home of Cape Coral and Fort Myers provided excellent service. The ones that came to the house were bilingual. They're here for three to four hours just making sure that my mother is well taken care of during those hours, like if they had to give her a tea or if they had to clean her up. Basically, they did everything, whatever was necessary, and then they brought activities like for memory care. The caregivers were great and prepared. Communication with the agency was very good. They were very quick. Stacey was the one that I talked to. Scheduling was good. Billing was good, too. It's a great service to have. They're well trained and I do recommend it.

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Michael

Everything that Preferred Care at Home of Cape Coral and Fort Myers did while they were here was excellent. I didn't have complaints at all. They came in here and sat with my spouse for three hours, three days a week, and whatever she needed, they did. They did a little bit of stuff around the house. They did some of her laundry and stuff while I was outside working. The caregivers were excellent. I didn't have complaints at all with them. Billing and scheduling were all good. Communication with the agency was excellent. They kept calling, at least once a week, just to see how everything was going and how the girls were going, and kept in touch with me that way.

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Howard H_8

They've helped the most by meet all of my needs. I like that they are very tuned to what I need and happy to provide the care.

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Peter M_12

I'm getting better and everything seems to be going alright. I like that they are prompt and very easy to get along with.

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Debra H_13

They helped me with my exercises. They were on time, efficient, and professional.

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Griselda S

They have helped me with cooking and cleaning. They are a reliable agency.

Mildred "Millie" H

They did well. I really needed someone at that time and they did a great job. The lady who came talked constantly, and I am hard of hearing. It bothers me when people talk that much. Other than that, she did a good job.

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Susan S_57

They put the patient first. I would have liked someone who was more able to cook. I would recommend them because I like the values they have.

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Wendolyn E

They helped me do stuff on the computer and go places I needed to. They gave me all those hours in the week, but they should have allowed only one time a week.

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Carole B_8

They are keeping my mom safe. I like that they seem very attentive.

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Eloise H

Up until June my husband was here and for two years they took care of my husband and me. With the help of five hours in the afternoon provided so much that they could do. I like that anytime that I call, they take care of my needs.

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merlotluv

I have had a number of personal medical setbacks and would not have been able to recover without my care teams help. They have been there for me every step of the way through my recovery.

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Diane O_2

They give us gifts during holidays, and make sure we are safe, and they stay in touch. I like how organized they are to get us help that we need.

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Michael K_19

The services really helped me because I can't stand up well anymore. I would recommend them because they showed up on time and did a good job.

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Anonymous_7513

I like that someone comes every day to help me. They could improve on the early training.

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Bob S_40

They interact with him and watch tv with him. They communicate with you very well and handle things very quickly.

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Leonard H_3

I was benefitting because the caregivers took care of Leonard's exercises and reading and such. It freed me up to leave the house to do my own work and to shop and do errands. I would tell a friend that is mostly depends on who is matching the clients and caregivers, as some match really well and others are not a good fit.

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James H_56

They've helped with everything. They help prepare meals. One is very good at helping me navigate business sometimes and make decisions. She's college educated and a whiz at everything. She's very proactive, loving, and kind. Very focused the minute she gets here. The other caregiver is not one-hundred percent focused. I have two great caregivers on different days. Right now, I am fine. I've had not pleasant ones in the past, however, the owner, Stacy, is very proactive and excellent.

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Pamela P_9

They feed me and play games with me, it helps me out a lot. The people are very nice and caring.

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Ardith “Arty” C

It was fine, and we came late and did what I had to do. I think being more familiar with what they were looking at and what the caregiver was capable of doing. They didn't really do anything wrong. After the gals were too young and watching her and didn't interact with her. I think they were just people that were hired.

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Carol G_12

It definitely helps tremendously because it helps me service my 24-hour day of taking care of my wife. They are a good group, and they work with us.

Joann "

They have helped most by providing the service that we are asking for. They are good at communication.

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Karen K_38

Preferred Care helped me the most by making easier for me to take care of activities that I was unable to do. One thing I would tell a friend is that they were very kind and offered a diagram of what care they would offer.

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Opal P

It is very good. The caregivers take a strong interest in the patient. They can always staff a job.

Anonymous_6721

The agency takes care of the client well. They do the job well.

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Richard /

They provided me with a capable person. I like the communication and responses when I need to change something.

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Marilee L

The caregiver has been handling my wife's needs quite well and is helping with daily tasks. It was a really good fit, they were really attentive and they helped us with our needs. I have been happy with the caregivers that have been sent.

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Anonymous_6377

They kept me company. Some of their aides were not up to par.

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Jerry P_14

The most beneficial part of the care has been the bathing. I would tell someone that they are very good with the care.

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John C_60

The caregiver has helped me with everything, she took over the whole house for me and has never complained and was not afraid to do cooking or anything that had to be done. The caregiver I have does everything.

Diana E_2

They helped with my mom and her Alzheimer's. I liked the flexibility with the scheduling.

Anonymous_6086

She needs the care and they treat her kindly. I would like the caregivers to be working at all times and able to help the most that they can. At first, the caregivers do the most they can, but they do less the more comfortable they get.

Janette S_1

They do whatever's asked of them. I like that they care about us.

Ronald C_6

They work with Ron and they make sure that he is cared for while we are away. They've been very responsive and they send quality people.

Anonymous_5621

The nursing was very good. They tried to help him with his pain. I like that they sent us knowledgeable caregivers. They were very nice to my husband.

Herbert K

She was very helpful for me in the house. She helped me move in and out. I liked Carla, the caregiver. She was very helpful for me. She was outgoing and spoke clear English.

Carol

Preferred Care at Home of Cape Coral & Fort Myers currently provides care to my husband. They prepare meals for him, help him shower if he needs to, get him outside if he wants to sit outside and help him with basically anything throughout the day. If he has to go to the doctor, they'll take him there too. They also clean his bed if he has an accident, wash the sheets, then clean his bathroom. They are bringing packages in and getting the mail if he wants to. When I get home, he's usually already eating his dinner, so that's good. The caregivers have all been very nice and very helpful. He has different ones on Saturday and Sunday and he seems to get along well with all of them. If someone gets sick or has to leave or can't come in, they make sure to cover for that person. They make an effort. The billing is just fine. It's very easy. They email it to me and it's all automatic.

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Virginia D_8

They have made my days brighter. They put a smile on my face. I don't have to be afraid of falling. They send me knowledgeable people that know how to care for older people. They do a good job.

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Norman S_4

I have not had many dealings when them but they have been right on it when I needed it. The person that was assigned to us is excellent.

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Harold B_1

They help with daily chores that we're not quite ready to do. I like that most of the staff is very friendly and helpful.

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Mary B_85

I know that they are helping me. I've told them all that I don't know what I would do without them. All of the people who have come out have been helpful in their own ways.

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George C_7

We hired them to come in to help out with the meals and with George. They are very personable and easy to deal with.

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