RVNAhealth Ridgefield, CT

Anonymous_1731328104

They are efficient, effective, and caring to my father.

Lillian K_4

They really work their fannies off when they here. I don't know what they could do better but the girls are so helpful.

Beatrice S_5

I can't stand and walk and they helped me transfer to bed and wheelchair. They are well trained in what they are supposed to do and have nice employees.

Anonymous_1729673508

Having the caregivers in our home with my stepdad gives me peace of mind. The agency is great with my stepdad's care. The communication is great.

Madeline C_5

They could try to make everybody happy. They have provided great care for us.

Michael D_24

It is helpful to have a skilled caregiver to properly take care of my husband. All the people you deal with are very professional and do a good job of trying to align you with the right help.

Robert F_40

I like that the agency found someone within twenty-four hours for us. I like that the care was great.

Christine L_11

The caregivers they give me have been very helpful. I would recommend them because they are community-oriented and reliable.

Evangeline “Evie” K

The agency is taking extra responsibility off of me, to give me time for myself. It is a huge help and they are very reliable.

Anonymous_1728376894

We can probably do without them I'm satisfied with them.

Rachel C_3

They help me shower and help me with my walking. They are very thorough in their care.

Ruth H_30

She's around when I need her. She's watching when I go to the shower. I would highly recommend it.

James S_71

They could be more attentive. They send out good people.

Mary H_122

It allows her to have socialization. They have been consistent with communication. They have good quality caregivers.

Alexander C_1

He couldn't exist without him. They get him out of bed, get him dressed, they make his meals and feed him. They clean him up and put him in the bed and give him pills. I think they are very professional and on time. They are kind to the client, they treat him like human.

John R_40

It's provided thoroughly professional people like you who use your expertise and experience to help people like me. They helped me out and I think you are very good and reliable.

Margaret S_48

She can stay independent in her apartment. They are responsive to questions. They are informative on answers.

Alice G_11

It helps a lot it gives me a much needed break. I like every one is very professional and showed up on time. I like that I don't have any complaints with any of the services.

Michelle W_11

It allowed me to go away for work, and he was taken care of. We've used this agency twice, and it's helpful for when I travel.

Robert M_74

I like the caregiver who has been matched with my dad. I like their flexibility.

Claire M_3

She received very kind care. They were always helpful and right there.

Alan R_5

The agency listens to the voices of the caregivers to make my experience positive. I would recommend them because the staff are friendly, and they are very understanding.

John T_32

They have checked in to make sure everything is going well, and making sure clients are taken care of. Their communication and the quality of their people.

John M_118

It helps me enormously to have the care. My people are outstanding.

Adrienne K

I am not sure what they could have done better with the care, I needed something specific, but we landed on doing just the showering assistance. They need to work with their office staff.

Robert R_57

We always knew when the caregiver was coming. They were easy to arrange. We're satisfied with his caregivers.

Patricia W_29

They help me walk. They're very reliable.

Karen H_37

I'm able to stay at home and that to me is the most important thing. I've gotten good service from the representative of the company.

Diane I_2

It's been a regular and helpful experience for us without any issues. They are a consistent and efficient company.

Philip L_8

Everytime we needed them, they have been very readily available with very capable people. WI like that we know it is a very quality organization, the staff, and other people.

Timothy_ B

I like that they are reliable. I like that they are flexible.

Grace M_11

They treated my mother like she was their own. The communication, care, and follow-up were excellent. They worked really well with my mother and she made great progress.

Ronald G_4

They have helped the most by helping me get myself back to normal life. I like that they have been very cooperative, attentive, and the people are very nice.

Anonymous_1717066266

They do what they are supposed to do. They come when they say they will. They send out quality people.

Virginia C_18

They are assistive when she needs it. I am looking for a consistent caregiver and we are still in the early phases of figuring things out.

RITA F

The people were nice, the people that worked for them. They could do better with communication.

Patrick M_14

They listen when I speak. They're people are very contentious in what they do.

Anonymous_1715357090

A supervisor came to check in and gave helpful suggestions. The physical and occupational therapist were attentive. They're prompt and honest.

Lothar H

They are the best. They are very attentive. They do an excellent job.

Sherri N

The CNA is here for 4 hours, 4 days out of the week, making this very helpful. I like this agency because my cousin has a great CNA who speaks English and is age-appropriate.

Katina Raciti & G

They help me get through my day. They are very personal.

Kathi E H

The most helpful part is they're always there and all you have to do is call them. I would recommend them and I like that they're personable, and they really care and you could tell.

Patty Y

Not only do they help with things that I ask but they also make suggestions. I like that they are patient, understanding, accommodating to the needs of the patient, matching the caregivers to clients, and I like the quality of the care.

Jeanette D_1

They are pleasant enough to give us an idea of the timing they are going to come. If it is not suitable, I have the choice to ask for a change. I think they do a very good job.

Concetta S_1

I wasn't able to leave the house because I had to stay and care for my mom because we didn't have caregivers that could come. Staffing was my main reason for leaving. They weren't able to staff my needs.

Anonymous_1710499936

They cook for him. They get the job done.

Barbara C_58

There is a period of time when your primary caregiver is on vacation, so they send a new person, and they don't seem to always know where to go. I think that the new people don't necessarily read over the instructions they are given. If I am home when a new caregiver comes, then I end up doing a lot of the work because they don't know where things are. They are extremely patient with my mom and very helpful. They understand her needs. They let her do what she can and not overcompensating for her.

Dorlaine M

We schedule the patients according to our needs and RVNA comes in and takes their therapy work to the clients after that. I like that if we have a problem, they solve it.

Irene L_6

I don't know what I would do without them. They help most by not being too helpful. The staff is all courteous, kind, and well-trained.

Theda T

They take me shopping and run errands. They respond to questions I do not even think to ask. I cannot think of anything they can do to improve. Sometimes it is hard to communicate the aide's schedule.

Steven S_18

They were with my dad every day, and they cared for him. They were really easy to work with and caring.

Susan K_37

They were very caring and kind when she passed away. It was a stressful time and so it was nice to have someone there to take care of her. They were very accommodating. I called them and they had someone the next day.

Marsha M_7

They take a big load off. They let me get some free time. The girls are very caring.

Marvin H_5

He benefited quite a bit from the services. I like that they were punctual and professional.

Cecile P

I wish that they would have gotten her more physical activities. They are easy to connect with. They are well trained.

Donald C_21

I would not have much of a daily life if it wasn't for them, they brought me along. I am now walking with a walker. It was well organized.

Joseph M_30

They were just in touch and guided us through the whole process. I think their response time was extremely impressive.

Christine S_21

I need to go to work, and the quality of care is good. I have had a great experience with everything from the set-up to the care.

Dr. Jay W

They help with everything and they take care of everything we need. They are very reliable.

Ann M_37

They have made the experience positive because the two that we have, do a remarkable job with mom. They keep her happy. They could improve by having more availability, and better scheduling to fit our needs.

Paul S_34

Because of their flexibility, they tried to have minimal impact. They were welcomed when they came, but it was okay. I liked this agency because of their flexibility and the people that were sent. They had wonderful attitudes. They were very pleasant.

Anonymous_1706020006

Each person educated me in something I didn't know about my health and how to make things easier for myself. They arrived when they said they were going to, were knowledgeable about their assigned tasks, and I felt very comfortable with them.

Anonymous_1705914586

They have taught them some skills in terms of how to physically move about. The staff have been very nice and know their job well.

Kathleen M_34

It allows me to be independent and live on my own. They run errands with me, like going to the store or Doctor's appointments. I have recommended them.

Eileen R_12

They help advise us on safety concerns and the aide gets along well with my mother. Everyone has been very accessible and kind. My mother was hesitant with services but they have worked well with her. They are flexible with scheduling.

JoAnn S_4

They are very helpful for my daily life. If everybody got the care that I am getting, then it would be a no-brainer to recommend them.

Natasha G

I can't get around too much by myself. I tried to find the switch to turn my Christmas lights on, and she found it in a matter of seconds. I would recommend them because my caregiver, Katrina, is terrific! I am blind, and she helps me order things and clean for me. She is just a good person and I love having her!

Juliette L

The caregivers do everything I ask for. I haven't had any complaints about the agency. I like that the people are nice.

Thomas L_22

They should have advised us when they were coming. They need to improve their communication.

Malcolm & Angela M

We have professional and non-medical help and they provide peace of mind because they are reliable. The agency is reactive and available.

Jim S_44

They've helped him the most by helping him make sure to stay on top of his diabetes and helping him stay on track with his important medications. They've been very responsive, extremely nice on the phone, and they've sent good people.

Anonymous_1702043950

They were able to work within our timescale. I liked that they were very professional.

Anonymous_7676

They will help with changing my bed. Some of the caregivers just average skills. One or two of the caregivers don't have a nice personality.

James S_52

The caregivers make a big difference in my daily life. The girls are friendly and kind.

Nancy M_67

I was taking care of her, but they would provide extra help and that would relieve me. They took good care of my wife and were there when I needed their services.

Robert L_37

It's helped me get to work. I like this agency because they keep you informed. They also email receipts.

Barbara M_77

Since I'm bed bound it would be impossible for me to do anything and the aides and nurses help me do things. I wouldn't be able to do anything without them. They send confident people and they're very good at what they do.

Edith S_6

They are kind and show up on time. Showing up on time and being kind to my mother.

Mary B_146

They call me if I need any information. They stay on top of everything. I like that they are very reliable, and the nurses have been very good.

Karen M_45

The experience has been positive because they are very communicative, they let us know if someone can't make it. They'll call and ask if we want someone else to fill in. It's nice to have that option. I would recommend them because of their reputation for vetting people.

Kathleen P_5

They are doing a good job now. They are in contact with me on a weekly basis. They could improve when caregivers are scheduled to show up, they should show up.

Ronald N_1

They were very helpful. The care was excellent.

Raymond K_4

They helped me out by putting in me touch with someone who provided me with physical therapy which I needed, and it's being a big help. I would recommend them because they respond to my needs very well.

Simon W

It was very good. I liked that the nurse we were given stayed the same throughout the process.

Dolores & Surinder B

They have been a lifesaver. They are very open and understanding.

Audrey G_4

She is excellent. I can sit and plan out my day before she gets here. She is very good with assisting me. I have a very professional and punctual young lady who helps me with my balance. She is very attentive.

Anne Wynne R

It is extremely important that they come over to help me out. My caregiver is like my best friend, and she provides me with company which I appreciate, because otherwise I would be by myself. I like that they have been consistent in providing me with care.

Robert M_77

I am mobile but they cooked and did laundry. They also drove me around. They sent me an excellent caregiver.

Leon K_1

We use physical therapy and speech therapy, and the caregiver services have all been helpful. I like that it is reliable and honest.

Anonymous_7576

They are very nice to me. They are very pleasant, nice, and work hard.

Jeff B_25

They do everything that needs to be done around the house and for him. They are a good overall company. They are very helpful for us.

Ruth C_23

It made my parents feel cared for. We liked the caregiver.

Thomas F_11

They have helped him by helping him stay actively engaged. I like that they are professional, and they have a personal touch.

Jacqueline D_6

They do PT, and home care for us. We like the fact that they are in tune with my wife's needs and flexible.

Marianna A

The agency always kept me informed and periodically called to check on how she was doing. I liked this agency because of their professionalism and promptness.

Pamela G_9

I need help because I couldn't do things myself. The caregiver was very kind and efficient and helpful.

Anonymous_7549

It took an awful long time to get things going. I would recommend them because they have sent very good quality people and the advisors have been helpful.

Leslie "Les" E

Maxmono is very excellent, and we love her as part of the family. They have been magnificent, in and out, and bring supplies and are careful with my husband.

Ellen M_16

It's as best as it can be for her. They've helped the most with her physical strength. I like that they're very open, they communicate with me all the time, and they're very honest with me about her progress.

Marian S_4

The services help so that I don't have to cook. They do what they say they are going to do at RVNAhealth and I have been happy with them.

Phyllis S_19

It really saved our lives. It really helped by having the overnight health aides so we could get some sleep. The social worker was wonderful. I liked that they were just wonderful throughout the process. I really loved all the help from them and the people.

Anonymous_7461

They help with housecleaning every few weeks, they do it quickly. They are very quick and they assess all needs properly and friendly.

Anonymous_7438

I just started last Wednesday. They have been positive so far. All of the caregivers are squished in together at the very beginning, and so it would be better if they spread it out a little.

Ursula N

They have been very kind to us, and listen to us. They have tried to find solutions as well. They are able to help my mother in any way possible, and us. Physical therapy has been able to give us great things on how to help my mom, and exercises for her.

Mary F_28

They see her in the nursing home she lives at. They provide companionship for my mom. I like the people who work with my mom.

Ronald and Ruth G

They are very attentive to the patient and very helpful. I like that each person is polite and they don't overstep.

Richard L_17

Everything is done that I need. Everything is being done according to my needs.

Al B_2

He cannot do anything. They are dependable.

Marcia B_7

They make my life more comfortable and easier. I like the caregivers they have sent.

Peter H_6

The impact wasn't great, only because I recovered so quickly. The best caregivers I had were aware of the things that needed to be done. Some were not as good because they needed to be told what to do.

Daniel C_13

It has freed me up, so I don't have to take care of him. They're very professional, follow up, and they're reliable.

Dorothy R_11

The services are positive but not necessary. They have physical therapy and also home health aide. The home health aide does some laundry and helps with bathing. She does some other cleaning too. RVNAhealth StayingWELL Private Non-Medical Services is very responsive and very respectful.

Helen B_27

Everyone who comes here is very patient and kind. They're local and they have a great reputation.

Lauren M_2

They have been very helpful, and the transition has been very easy. The caregivers are a friend to her. They go the extra mile.

Gloria G_7

They make me food. The caregivers from RVNAhealth StayingWELL always come. They're reliable.

Amy S_20

The caregivers from RVNAhealth StayingWELL are careful while interacting with her. They are very personable and I know the caregivers are of great quality

Teresa G_6

They have made our lives easier by helping to share the responsibility of taking care of my mom. I like that they are reliable and they have high-quality care.

E."Betsey" & Ralph L

They give me peace of mind when the caregiver is there for my dad. They have been taking care of my dad for a long time, they have been wonderful.

Brita P

We have a live-in caregiver, and she picks up a lot of the things I would have to do for my wife. I think the care they have provided has been excellent; and the people they have working for them have been wonderful.

Anonymous_7085

I wish they would charge for only the hours you use and not require a 5-hour minimum. They overcharge and you have to do 5 hours regardless of whether you need that amount of time or not.

Amanda A_3

The agency resolves any issues quick. I like the agency because they take a personalized approach to the client's care.

Tracy B_5

I had no idea how difficult life would be after my operation. Having them come to help me and teach me improved my life. I liked that they come into my home to provide services.

John C_66

It was a positive experience because everyone was professional and caring. I would recommend them because of the excellent quality and responsiveness of the care.

Richard C_39

They kept him involved and active. They were very willing to work with us and our situation.

Patrick C_4

They were excellent. They are very adaptable. They are nice.

Julian T

I can have doctor's appointments, and go to the grocery store. We had problems, but they all got ironed out.

Anonymous_6999

They are excellent and it really helps him get up and running. They are very nice, caring people who come out. They are talented but they also care about their jobs. They should all get a raise so that they can stop losing people.

Jackie T_6

The caregivers help every week and visit. I would recommend them because they are easy to deal with. They sent great aides.

Anonymous_6183

The services are really helpful. They have limited availability, and they offer no flexibility in scheduling.

Anonymous_6836

They should be able to help me with everyday needs, such as showering and picking things off the floor I drop. They need to have more stable aides.

Dennis M_13

Some days it's good and some days not so much. The client has Alzheimer's. They do get him to exercise and talk. I like that they are dependable.

Katharine R

They help me get bathed. The people they have sent to me have been wonderful and have taken good care of me.

Anonymous_6569

Everything they do, they do well. I think the personnel are very kind, thoughtful, and persistent.

Barbara W_37

To have someone there with her is unbelievable. I like that they are well-rounded.

Anonymous_6423

They try very hard to match the people up. They are using someone on the other side of the phone and I feel like I am listened to.

Florence S_7

They provide companionship and care along with some cleaning. I like they are responsive and provide excellent care workers.

Anonymous_6336

They have supplied me with care aides. I like that they are friendly.

Anonymous_6265

I want to be home. It is not exactly what I want. They do as well as they can. I have someone I can talk to.

Anonymous_5605

They have made things positive by the walking. I like that they have good work.

Diane K_14

At the beginning when it was hard for me to walk it was most helpful. It was nice to be home. I couldn't manage to cook and they took that worry away from me. It was nice to have someone else in the house. Everyone was very caring and efficient and non-intrusive.

William W_24

They have some issues with timeliness. The biggest problem is the staffing, they could improve on that.

Anonymous_6219

The people needed to be trained a little better. They were easy to communicate with.

Alfred T_1

I only have one person coming in now. He does what he has to do, and keeps my husband active. I like that they call ahead of time to know the plan of action.

Pat G_16

I would like to see them lower their rates.

Kevin M_20

They helped with showering and making the bed. They had really good nursing services.

Edna W_5

She was good and did her best. My wife was beyond care and did not even what was going on. She did not know she was sick. The caregiver was good. They gave me someone to watch over her but it was an impossible job.

Mark G_6

The agency has helped me the most in showering and shaving. I like this agency because they have good service and dependability.

Helen F_13

They have helped me get over the transition from the rehab hospital to being home. They do what I cannot. They are on time and do their work.

Arthur L_1

I liked that they are very efficient and the people know what they are doing.

Edward H_10

They could provide somebody with greater experience. I would like for them to provide better people for overnights, especially in the unknown circumstances.

Sarah B_10

It depends on the connection with the person. They help me with cooking and cleaning. I like just having someone here with me so that I'm not alone. I have been having a hard time with finding a person that I connect with, but we are getting there.

Mary S_69

My family doesn't have to worry about me as much. It's easy to communicate with them. The person who checks the medicine is very available for any questions and needs I have.

Nancy V_3

I couldn't get along without them. I like the fact that they give around the clock care.

Rita W_6

It has improved. She hasn't gotten any better but her life is easier. Their staff is extremely professional.

Anonymous_5647

I just think that it was the quality of the people that are doing the care, they are not very good with being on time and a few other things were not great. I really was not found of the caregiver that came and the follow-up, but I know what they can do and they are usually very good.

William "Bill" S_1

They were professional and amazing. They worked well with the family and that was important.

Anita L_8

The provider has been able to provide my mother with the companionship, routine, and care that has been needed. I like the aide they were able to send out for my mother.

Anonymous_5571

There's nothing they could have done to make my life easier. They did what I wanted. I like their friendliness and that they wanted to help me in any way. I liked that they helped me understand them.

Heungil K

We just looked for someone with experience helping an older gentleman who has trouble walking. We needed a certain time, but they couldn't accommodate that, so we had to change our times. The aide, actually, was good.

Marguerite M

One thing that they have done to make my experience positive is that she was able to be comfortable. One thing that I like about this agency is that it is very accessible and we didn't have to wait.

Robert K_22

Initially, with RVNA, we had some scary events happen. They need to screen who they hire, we almost had to call the police. We have a nurse, Nancy, who is excellent. Most of the staff have been very helpful with answering questions and they send help when I need it.

Elizabeth J_6

The services are good; they take care of business and make life easier. The agency is very responsive; if they miss my call, they are quick to call me back. I have never had issues with it.

Barbara F_19

They prepares our meals and does light housekeeping. She will bathe my wife and takes care of her.

Judy V_5

I couldn't do it without them. They are wonderful, I used them before.

Beth M_9

The people that come have made it positive. I like the CNA's.

Jan G_5

I like that I don't have to shower my mom. It is really expensive. I also only need them to shower my mom, but they require a 4-hour minimum.

Edith S_3

They just started, but things are getting better for me, but I still go there once a week, things are progressing very well. I like how attentive they are, they have answered all of my questions, and they are very polite.

Josephine O

The agency has helped because they send trained people, and they are also quick to resolve any problem that I might have. I like how helpful they are and that they have qualified people to take care of my needs.

Judith S_8

They could get better people. I would like to see the quality of the help improved.

Phyllis G_6

It is very helpful. They need to be aware of safety. They have good staff and quality aides.

Anonymous_5120

They help most by showing up on time. My experience with them has been totally different from what it was three years ago. They are much more reliable.

Roberta B_5

We feel very well supported. They are extremely responsive, qualified and very quick at scheduling. We are extremely impressed with the responsiveness in terms of our needs, and the compassion of the staff.

WRY

Ridgefield Visiting Nurse Association really pushed unecessary services on me as a joint replacement patient. They woudlnot listen to me when I assured them I did not need a social worker for any reason or an occupational therapy. They sent everyone extraneous for one reason----not me---to collect more money. The OT walked in tool a look at me and said "I don't know why I'm here. You do not need occupational therapy." But the fee was charged and that was the motive. The social worker should simply be in a different line of work. She was also work avoidant and unreliable when we used hired this agency for another reason. Just very inappropriate and unaware and cancels 2 minutes before she was to arrive. The nurse was coming far longer than she needed to come but--again--they wanted to charge whether I needed their professional visits or not. What I needed was rest from the calls and visits of people I didn't need. What I needed and got was an excellent physical therapist for a while. They work on a schedule that suits them best according to where they live. So if you are recently out of the hospital you ay have a person arrive at 8 AM. Many physicians and orthopedic surgeons live in Ridgefield, their wives work here and you ill be referred here because of their connection to the agency. I would shop around as they are after the money first...no question. To insist on sending unnecessary professional to a patient who is post surgery just shows their priority--money--and lack of concern for the patient and their need for rest. It was an exhausting array of unnecessary visits all so they could charge for them.