Right at Home Northern Westchester County, NY

Offers Home Care

82 Reviews
Call (914) 483-5901
Right at Home Northern Westchester County, NY (914) 483-5901
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Reviews of Right at Home Northern Westchester County, NY

82 Reviews Write a review

Home Care Reviews for Right at Home Northern Westchester County, NY

April 06, 2022

By Barbara M_5

I am a current client of this provider

My husband can't be left alone, so I don't leave unless they're here. He stand without help. I like the individual who comes out. The owners are very courteous.

April 04, 2022

By Anonymous_5919

I am a current client of this provider

They have sent us a really good caregiver she takes really good care of him. I like that they have some really good caregivers and when a sub is necessary they find a really good one to fill the spot.

March 17, 2022

By Eric H_10

I am a current client of this provider

They have been very responsive and caring. They do a good job with her meals. They are very caring and responsive.

March 17, 2022

By Stephen S_17

I am a current client of this provider

They did what they had todo and I was secure with them and they knew what to do. They seem to know what they are doing and provided the assistance I need was fine.

March 09, 2022

By John O_18

I am a current client of this provider

They have helped me by being accessible. I like that I can deal directly with the owners in regards to my questions.

March 02, 2022

By Anita M_6

I am a current client of this provider

My caregiver does what I ask her to do. I like the caregiver they assigned me. The caregiver is asking me for more money.

March 02, 2022

By Eileen E_1

I am a current client of this provider

They certainly provide the care in a kind and compassionate way. They fill in any gaps of service. I like that they are very reliable and communicative. If one of the aides can't make it, they arrange for coverage.

February 17, 2022

By Marc G_2

I am a current client of this provider

The aid is doing his job well. I like that they are friendly and very approachable.

February 04, 2022

By Clara S_3

I am a current client of this provider

My mom is doing really well. Make my mother’s balance better. They have been very good. When the caregiver is not available, they find someone.

January 24, 2022

By Daniel D_4

I am a current client of this provider

They help me with my father and provide the care needed. I have problems with the billing, it is very confusing for me.

January 12, 2022

By Joseph M_24

I am a current client of this provider

The caregivers make my husband's dinner for him. The caregivers seem to be concerned about my husband and I.

January 12, 2022

By Francine B

I am a current client of this provider

The caregiver gets me dressed. I am just grateful they come. I like the caregiver they have sent me.

January 04, 2022

By David S_55

I am a current client of this provider

He only gets the service once a week, but it's made his life easier because he's able to continue doing the things he likes to do. I'd need more feedback from my dad to see how things could be made easier. I'm going on the feedback I've gotten from my father, who has been giving me his impressions as to how his caregiver has been assisting him. He is okay and has been improving, but his ability to understand my father's directions has taken him a while to get up to speed. It would be helpful if he could have gotten up to speed faster.

December 06, 2021

By Carol H_31

I am a current client of this provider

They have gotten us people that come on time and stay until it's time to leave. They are very punctual and keep on schedule, and we have no problems.

December 02, 2021

By Natalie I_1

I am a past client of this provider

They always show up and support us very quickly. They are very responsive and I worked with them in the past and I like everything that they do.

November 19, 2021

By Robert B_56

I am a current client of this provider

The agency is consistent, and we haven't had any problems. I would recommend this agency because they are reliable.

November 05, 2021

By Valerie D_1

I am a past client of this provider

They were very helpful. The caregivers were wonderful and treated you like family.

November 04, 2021

By Ilene L

I am a current client of this provider

She's made a big difference in his walking. They are very dedicated to helping him with his diet.

November 04, 2021

By Doris L_5

I am a past client of this provider

The aides helped me with showering and walking. The were very nice and helpful.

October 21, 2021

By Anthony V_1

I am a current client of this provider

It is helpful, I'm trying to get more of my independence. I like the aide that they send me. He is exceptional, he watches my every move.

October 15, 2021

By Laurie B_10

I am a current client of this provider

It allows me freedom knowing that there is someone to care for my husband. They are very friendly and they sent the perfect person for my husband.

October 13, 2021

By Maria B_17

I am a past client of this provider

I have never had an issue with them not showing up. They did what they said they were going to do. They send quality people and back up who they sent.

October 08, 2021

By Leona M_2

I am a current client of this provider

My caregivers can go shopping and makes me food. The caregiver I have is very good.

October 05, 2021

By Tanya H

I am a current client of this provider

They provide extraordinary care. They are remarkable and have changed our lives. Our caregiver is so smart, thoughtful, and gentle. I like the quality of the caregivers as they are supportive, caring, and knowledgeable.

September 28, 2021

By Barbara B. A

I am a current client of this provider

It is an enormous impact. It means I am able to stay at home and do what I want to do. They are extremely reliable.

September 21, 2021

By Linda W_34

I am a current client of this provider

They know what to do and where to help me. They find me great caregivers most of the time and they watch out for me. They are doing the best they can with the shortage of people. They care and try very hard to get me a caregiver. I am very pleased with everything.

September 08, 2021

By Alysa L

I am a past client of this provider

They made life easier by caring for my mom, so I didn't have to. Reggie would respond right away and was great.

September 02, 2021

By Sol K

I am a past client of this provider

It was a relief to have someone there at the time. I like that whoever they send is very mature and trained.

August 11, 2021

By Zachary K_1

I am a past client of this provider

I like that we had a consistent caregiver. They were consistent and they communicated well. I could always count on them.

August 05, 2021

By Jeanette V

I am a past client of this provider

Sabina, the aide, took the pressure off the family, so we didn't have to juggle our lives. My mom's aide was very nice. She became part of the family.

June 08, 2021

By George & Marianne B

I am a current client of this provider

I need the services. They are able to come directly into my home to do the care for us, which I like. They should have people come more consistently and not change. It is very disturbing to have them change so often.

April 09, 2021

By Ken W_4

I am a current client of this provider

She has 24 hour care from them. They have been attentive and helpful. I like that they have very good service and they answer my questions.

March 17, 2021

By Izchak R

I am a current client of this provider

The caregiver was lousy. Our caregiver was not able to cook and didn't know how to prepare food. The only thing she could cook was breakfast. She would sometimes help us by taking my blood pressure but mostly I did it myself. They are providing a good service.

January 06, 2021

By Cornelia L

I am a past client of this provider

The quality of work and friendliness was great. They were on time to appointments. They were high quality services.

December 19, 2020

By Maryanne A

I am a current client of this provider

I would like for the caregivers to engage with my wife. The caregiver will watch TV or take naps when my wife takes naps. She should be helping around the house. This agency is very responsive.

November 11, 2020

By Edwin A_1

I am a current client of this provider

They pay attention to Edwin and do a lot around the house. They seem to be friendly and they understand if we need someone. We have a great caregiver.

October 20, 2020

By Marjorie B_9

I am a current client of this provider

They help her most by being caring. Every caregiver we've had has been great. We've had no complaints.

October 20, 2020

By Richard M_23

I am a current client of this provider

She cooks for us and she will run errands. We are happy with the caregiver coming, but we have a little difficult time understanding her accent.

September 09, 2020

By Jonathan B_5

I am a current client of this provider

They have given me space and time. They have good quality people that they send.

July 14, 2020

By Florence Q

I am a current client of this provider

She helps me do a lot of the things I can't do on my own. They all had good aides and patience.

April 10, 2020

By CBurkard

I am a current client of this provider

We have used the services of Right at Home in Mt. Kisco, NY, for almost two years now. Having a mother who is determined to stay at home and not be in a nursing home has been paramount in our search for a quality care giving agency. Geetha, Reggie, Nathan and Latoya have consistently gone above and beyond to make sure that my mother had consistently good quality care coverage, throughout our working relationship with them. I have used other agencies over the past 10 years, but Right at Home, in my opinion, has been the best service provider agency, by far. I have, and will continue to use them for my mother. Her needs have not been easy, but they never cease to amaze me in their professionalism. I highly recommend them for your needs.

February 21, 2020

By Anonymous_3305

I am a current client of this provider

They're pretty good. I'm doing fine with all their services. I don't know what they could improve. Things are going pretty well for us here.

December 13, 2019

By Katherine H_3

I am a current client of this provider

They have been able to give me relief. They are very informative.

November 19, 2019

By James G_15

I am a current client of this provider

The provider would make my life better if they could drive with my husband. It would be helpful if they didn't have the 7-hour requirement.

October 07, 2019

By Ian S

I am a current client of this provider

They could make my life easier by monitoring staff attendance. I would like them to improve the monitoring of their staff.

September 12, 2019

By Kevin N

I am a current client of this provider

They keep her dry. When the aide doesn't show up, we don't get another one, and I have to stay home from work.

August 14, 2019

By Marion P_6

I am a current client of this provider

It's conditional because there are different groups of people coming in. They are helpful because I need a lot of private time to do things like shopping. I can't leave my wife alone. There are many times where I'm getting different people, and I'd like more consistent caregivers on the weekends and evenings. The day people are pretty consistent. My wife needs consistency because there's no foundation on consistency with caregivers. New faces don't help in keeping her on the straight and narrow.

July 12, 2019

By Robert Y_2

I am a past client of this provider

They were just extremely responsive. If I had a question, they answered as soon as possible. I thought that they were very attentive, and they did a lot of prep work before coming. The caregiver was great.

July 12, 2019

By Judith P_2

I am a current client of this provider

There's nothing exceptional about the care I'm getting. It's adequate. I would like profiles of the caregivers before they select one with their experience.

July 08, 2019

By Bobby

I am a past client of this provider

Right at Home was quite helpful from the morning Reggie came to our house to assess my mom and plan our aid assistance to my moms final day. They were always gracious.

April 10, 2019

By Anonymous_1748

I am a current client of this provider

They are more difficult than they need to be. Aides don't show, they are not prepped, not trained, and communication is poor. We need them, but it has been less than perfect. They could have better quality aides and more follow up.

Provider Response

We are sorry to hear that your experience with Right At Home’s care was not per your expectation or our promise for superlative care. We appreciate your input and thank you for sharing your feedback. Right At Home’s top priority is ensuring industry-leading quality in the services we provide, and we take client dissatisfaction very seriously. We have built a reputation in the community for providing award-winning service, and our goal is to give that level of service to every client. We do a careful match between the client's needs and the aide’s experience in providing the appropriate level of care. Our caregivers are certified with the appropriate licenses, are experienced as professional caregivers and have access to additional training if the need arises. All aides before being sent on assignments are given a ‘care plan’ which makes clear the level and details of the care to be provided. We have multiple ‘staffing coordinators’ whose sole responsibility is to appropriately staff assignments with the appropriate caregivers with the appropriate training. Communication, between client (& family), caregiver and the staffing coordinators are constant and consistent with the way we operate our services. We have multiple channels of communication and we encourage our clients to speak with the office Manager or our staff nurse on any concerns they may have. Based on your feedback we assure our clients that we will revisit our communication process and assignment of aides to various clients to make sure these issues are not replicated.

March 26, 2019

By Bonnie W

I am a current client of this provider

They have helped me the most by with my Husband's care. I like that I can speak to someone on the phone personally.

March 12, 2019

By Mary Ann M_2

I am a current client of this provider

They help by being here and doing the basic things of getting me through the day. I can't really fend for myself. They help with getting the meals on the table, watching TV with me, and keeping me company. I have already recommended them. In general, they have done a good job filling in during difficult times. Even with all the snow, they always manage to find someone for me.

February 26, 2019

By Mary S_16

I am a past client of this provider

It's give me and my siblings peace of mind knowing that she is cared for. My mother has no complains. There is small group of caregivers who care for her, and she likes that. They engage with her, take her to the senior center, and do things to fill her life with good things and happiness.

February 20, 2019

By Florence B_2

I am a current client of this provider

It does make things much easier. They have helped us the most buy having somebody there who is familiar with the situation. I have been very satisfied with the quality of caregivers that they have sent. I feel comfortable that they are caring for my brother.

February 12, 2019

By Anonymous_511

I am a current client of this provider

They take care of my sister and do a good job. They are responsive and reliable.

September 29, 2018

By Angelina F

I am a current client of this provider

They help with her daily chores and the things she does around the house. The person we have is very kind, obliging, and efficient. Their billing could be better.

February 15, 2018

By Elsa

I am a current client of this provider

In these 6 months that Lynette has been with us, she has demonstrated caring and professional talent. Please advise her how much we appreciate her.

January 12, 2018

By Judy

I am a past client of this provider

Right at Home was an excellent service for my uncle who needed 24 hours/7 days a week home aide. The office staff was efficient and on top of everything. I was always kept up to date from Nancy in office, to Mandy our wonderful caregiver, to Reggie who attended my uncle's services when he passed. I would highly recommend this service.

December 29, 2017

By K. Winters

I am a past client of this provider

The aides from Right at Home took excellent care of my mother. In-home care was the perfect solution, and Right at Home was caring and responsive to our needs. We will be forever grateful to the staff and the aides they provided.

September 22, 2017

By Ann M_4

I am a current client of this provider

I would recommend Right at Home because my caregiver is good. Right at Home makes life easier because I can't see, and they help me do the things I cannot.

August 28, 2017

By Jerry W_2

I am a current client of this provider

Right at Home's caregivers have been very good. They're very responsive on the phone. The service has helped the most by keeping my loved one engaged.

August 18, 2017

By Ellen & Morton A

I am a current client of this provider

The people Right at Home has sent have been superb. The caregiver helps with getting me outside, going for walks, and with selecting something from the various foods we have in the fridge.

June 22, 2017

By Joan T_3

I am a current client of this provider

Right at Home gets in contact with you and sees what your needs are. They keep you informed. Right at Home has made life easier because it helps me take better care of myself and someone else is able to be here with my husband.

May 31, 2017

By jo-ann-d

I am a current client of this provider

There needs to be more than 5 stars to recommend Right At Home! We used several other companies before finding Right At Home in Mt. Kisco. Our experience to that point had been frustrating and very difficult. Reggie and his staff took over and there has been no looking back. Every caregiver has been well trained. They are compassionate and genuine. The office staff is wonderful to work with. They communicate with me on a regular basis and plan ahead as needed. I feel that my grandfather's well being is very important to them. This is more than a business. I am happy to very highly recommend Right At Home!

May 15, 2017

By Michael B_8

I am a current client of this provider

Right at Home is convenient, and they find a substitute when the primary caregiver is unavailable Right at Home helps make the best of a difficult situation.

April 27, 2017

By Richard B_7

I am a past client of this provider

The caregiver and the management is very excellent and they will call to see how he is doing still. The caregiver was company for him and saw his needs. She even cleaned his room for him.

March 22, 2017

By Jeanine M

I am a current client of this provider

My caregiver is very pleasant and respectful, and they do a good job for me. The caregiver cleans and does everything that I need to have done in my home.

March 14, 2017

By Patricia S_9

I am a current client of this provider

Right at Home is very accommodating. If I need anything, Right at Home is right there to help me.

February 18, 2017

By Joan383317

I am a past client of this provider

We are delighted with the care our aunt received following a rehab stay. This agency helped her transition home comfortably, safely, and with dignity. From the first call, we were impressed by the flexibility and skill of the staff. The caregivers were professional, kind and thoughtful and helped make the holidays brighter. We highly recommend their services!

February 15, 2017

By Ellen W_3

I am a past client of this provider

Right at Home is fine if you have certain needs. Right at Home could have been available when and if I needed them.

February 07, 2017

By Mitch R.

I am a current client of this provider

I have been using Right at Home to help with my mother for the last year. They are very responsible and responsive, their help has been indispensible. I would recommend them unequivocally.

December 28, 2016

By Robert Anzalone

I am a past client of this provider

I am very pleased with our experience with Right at Home. The company is run very professionally. The owner of the organization interviews the client for their health needs and requests. He also suggested safety issues in the home that should be in place. The right health aide was assigned to me. This person helped with my recovery.

February 27, 2015

By Diane98280050

Other

My mom is 94 yrs old and came to live with me in October after experiencing 2 falls within a year. I myself am a healthcare provider so my standards were set high. I contacted caring.com and probably got response from 20 agencies. I called all of them. Right at Home stood out because they were very professional from the start. Mr. Mathews came to my home to meet me, my husband and mom. I felt very comfortable. He made sure the caregiver who was assigned to mom was the perfect fit. She is kind, gentle and has plenty of experience. I am very happy with Right at Home and can go to work and have piece of mind.
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About Right at Home Northern Westchester County, NY

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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Right at Home Northern Westchester County, NY

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