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The Lakeshore

11448 Rainier Avenue S, Seattle, WA 98178

(800) 558-0653 (Call a Family Advisor)

4.14

(34 reviews)

Offers Continuing Care Communities, Independent Living, and Assisted Living

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Reviews of The Lakeshore in Seattle, Washington

4.14

(34 reviews)

  • Facility

    4.6

  • Staff

    4.8

  • Food

    4.6

  • Activities

    4.8

  • Value

    4.8

DoctorB

3

September 5, 2023

I visited this facility

I don’t recommend staying at the Lakeshore while visiting a guest. Their accommodation was mediocre.

Provider Response

Thank you for your feedback. We would appreciate the opportunity to find out specifically how our services might be improved. If you'd be so kind, please call our Executive Director, Chris Frere.

Briertunes

4

May 15, 2023

I am a friend or relative of a current/past resident

Many options are available for nearly every independent living and care assistance need. Staff are warm and friendly with our parents all the time. extra effort has been made to be sure they are both comfortable and having their needs met. With practice, communication across shifts. Need areas has improved also. The setting is lovely and our parents love living here! They keep trying to convince us kids to move in next-door.

Provider Response

Briertunes, we really appreciate your review! Our team is always happy to learn of wonderful resident experiences. We're happy to help with anything that may come up in the future.

Joy Obie

5

October 9, 2022

I am a friend or relative of a current/past resident

When my mother moved into The Lakeshore, she found the community to be a vibrant and entertaining place. She appreciated how friendly everyone was where you could always count on your neighbors for an interesting conversation or new adventure!

Provider Response

Thank you, Joy, for letting us provide an inspiring home for your mother. We're so pleased that she is enjoying her new community. We are always more than happy to assist if anything comes up!

qwerty

5

October 8, 2022

I am a friend or relative of a current/past resident

Extremely concerned about residents. Thoughtful and caring treatment of residents. Encouraging and Supportive.

Provider Response

Thank you for taking the time to acknowledge our team. The well-being of our residents is so important. We look forward to helping again in the future.

Sundogs

3

October 8, 2022

I am a friend or relative of a current/past resident

Mandatory full assisted living after a hospitalization. We moved my mom out because of that. She didn't need it with the help her children and friends.

Provider Response

Thank you for sharing your thoughts with us. A hospitalization can facilitate changes in activities and care needs. We wish all the best in good health to your mom and family.

Loving daughter

2

October 7, 2022

I am a friend or relative of a current/past resident

Not enough activities, some staff members don’t respond to emails, poor housekeeping, I spend a lot of time cleaning mothers apt. when visiting.

Provider Response

We appreciate your comments and will take this opportunity to examine our processes. We are always looking for areas to improve upon, and even with industry-wide staffing challenges we have made significant progress over the last few months. While many residents find Lakeshore life to be very engaging, not everyone's experiences will be the same. Executive Director Chris Frere would welcome the opportunity to discuss your situation further.

Barbara

4

October 6, 2022

I am a friend or relative of a current/past resident

The Lakeshore does a wonderful job of building a sense of community for its residents. The staff promotes positive relationships with their friendliness, variety of group activities, and support for residents.

Provider Response

Hi Barbara, we are always grateful for acknowledgment of our efforts toward creating a warm and fulfilling community for our residents. Thank you and have a great day!

Connie

3

October 6, 2022

I am/was a resident of this facility

Find out for sure what services the "wellness clinic" offer. Make sure the department directors are doing their jobs. It seems to be getting more like a "nursing home" rather than adult living community. Dining room supervision is almost non existent. Anyone in continent should have to eat in their room. All employees, except for a few, are extremely helpful and friendly.

Provider Response

Connie, we thank you for taking the time to share your views. Feedback is welcome and used to identify both strengths and points of improvement. Complete transparency of offered services are important goals for us, as is staff accountability. We do strive to create a safe and welcoming home for all residents. We have made great progress during the past few months in these areas with our new Executive Director, Chris Frere. If you'd like to share more, he would be happy to meet and discuss your concerns in more detail at your earliest convenience.

Homer Yasui

4

October 5, 2022

I am/was a resident of this facility

I like, and greatly appreciate, the friendliness and kindness of the entire Lakeshore staff. They do a wonderful job, and it's really they that makes Lakeshore so attractive to/for me. The large turnover is very regretful, but I suppose there are better paying jobs elsewhere -- after the staff learns how to do their jobs here. Unfortunately, after Rose Lata left as the Head Chef, the food quality has plunged from fairly good, to very bad. Is it not possible to hire a GOOD cook without raising our already-high rent?

Provider Response

Homer, thank you for taking the time to share your views of The Lakeshore. We appreciate your kind remarks and want to echo the friendliness and kindness of the entire Lakeshore staff. We take great pride in recruiting and retaining some of the finest people in the area and are fully aware that our team members are our greatest strength. Your feedback is very much appreciated as it helps with identifying areas in need of improvement. Our goal each day is to not only enhance the quality of our residents' lives, but also to achieve a high level of resident satisfaction. We take great pride in the food we serve and have been taking great strides over the past few months to cook more recipes from scratch, improve upon the choices available, and gain additional resident input. We have several ways residents can make an impact on food and menu choices, including daily comment cards, town hall meetings, and food service meetings. I would be happy to discuss this with you further. Please give me a call whenever it's convenient. --Chris Frere, Executive Director

Stuart S.

5

October 4, 2022

I am a friend or relative of a current/past resident

My sister is a resident at the Lakeshore. She is very happy here and has been a resident for the past month. The staff has been so kind and helpful to her in adjusting to a smaller place. There is no request that they have not tried to help her with including arranging her furniture and helping set up her computer. She enjoys the food. She hasn't had a lot of time to participate in many activities but there are a lot of options. I would certainly recommend the Lakeshore as an excellent option to consider for your relative for independent/assisted living.

Provider Response

Thank you, Stuart, for your kind review! We're happy to welcome your sister to our community and help her find her place here. Please do let us know whenever we can help in any way.

Sewbike

3

October 4, 2022

I am a friend or relative of a current/past resident

The lakeshore is a beautiful facility on the shores of lake Washington. The building and grounds are kept up. Parking can be an issue. Staffing is poor and services are inconsistent. The assisted services that are on the pricey side are inconsistent and spotty. A person may or may not show up apr will be late. It could be male helping a female bathe. Not the best care as services need to be consistent especially with the population lakeshore works with. The communication between the facility and family members can also improve.

Provider Response

Thank you for taking the time to share your views. Your feedback is very much appreciated as it helps with identifying areas in need of improvement. During the first few months of leadership under our new Executive Director, we have been working hard to regain consistency in many operational areas, including assisted living services, staffing, and communication with loved ones. We are confident that these positive changes have been instrumental in maintaining a safe, welcoming home for our residents. Executive Director Chris Frere would be happy to meet with you to discuss your concerns in more detail at your convenience.

Jennifer

4

January 6, 2022

I am a friend or relative of a current/past resident

My in-laws moved into The Lakeshore. The facility was nice and updated. It was a nice place and had a nice view of the lake. The staff was very nice, informative, and spent a lot of time with us. They gave us lunch, and it was very good. They had church services that they did on Sundays. They had some bingo and poker. They go on outings. The room was bright and homey. They got a smaller one-bedroom apartment but plenty of room for the two of them. It seemed pretty affordable for what you were going to get.

Provider Response

Thank you, Jennifer, for the positive review! We are so glad your in-laws are enjoying their home and community at The Lakeshore.

My Mom's the Best Mom

5

December 16, 2021

I am a friend or relative of a current/past resident

My Mom lived here just before she passed away. She loved the place. I took her to 4 or 5 in the area and the minute she walked into the community lobby, she was greeted by just about everyone and we found the room she wanted right away but had to wait a few weeks to get into it. As we were walking out, she looked at me and said "this is the place". She spent the last few years she had left before she passed way at 92. It was the best thing for me that she had the happiest moment of her life there. When she went to the hospital and was told she couldn't come back because she needed hospice care, she lost all her joy that she couldn't return and she passed away just a few months after she wasn't able to recover enough to come back. I was so happy that we were able to be at a place she loved and enjoyed and made her new friends. It wasn't as convenient for me in location than the other places I took her to, but it was more important for me for her to be happy the last days of her life.

Provider Response

Thank you so much for sharing you and your mom's experience with The Lakeshore. We are so glad that your mom enjoyed her home and community here :)

Sally

5

May 11, 2021

I am/was a resident of this facility

I'm going to The Lakeshore. It was wonderful. I was there for a whole week as a guest. The staff was wonderful. They were incredible. The food was fabulous. They have a counselor on duty, a wellness clinic, activities, current events, exercise, and people who come in all the time. It's wonderful. I have participated in their activities, and this is where I'm moving.

Provider Response

Hi Sally! Thank you for your visit and for your wonderful review of our amenities. We're delighted to welcome you to our community! We are more than happy to help if anything comes up in the future.

Gretchen

5

April 22, 2021

I visited this facility

The Lakeshore is beautiful, and it's huge. We kept bumping into people who were just lovely; the residents were just so friendly. The place was impeccable, too. They have a lot of arts around; the residents were doing a lot of artwork. For activities, there was a piano, they do puzzles, they play games, they go on outings, and they have lectures.

Provider Response

Gretchen, we're ecstatic to see your positive feedback; thank you for noticing and taking the time to post your review of The Lakeshore! We appreciate your visit and hope to be able to help you again in the future.

John

5

April 15, 2019

I visited this facility

The Lakeshore was very nice. The staff who accommodated us was very nice and answered all our questions. The facilities were very nice. They had different levels in there and some rooms were refurbished.

Provider Response

John, thank you for the 5-star review! We are very glad that you had a positive visit with our community.

R Gray

5

May 23, 2018

I am a friend or relative of a current/past resident

Mom loves it here. The staff are warm and friendly, the facility is beautiful inside and out, and the rose garden and pea patch provide lovely places to either garden or sit and watch. Mom loves the extracurricular activities that rotate regularly - special trips, drives to various parts of the surrounding country side, and shopping. She has made tons of new friends, enjoys the food (wishes there was more beef) and the camaraderie. She loves the lake, the Eagle Tree and the laundry room right outside her door. There are book clubs, puzzles, card games, movies, group exercises, you name it. I couldn't be happier with the facility and it's effect on my Mom's mental health. She is HAPPY there!

Provider Response

Thank you so much for sharing! We are very glad to hear that your mom is happy here at The Lakeshore. It is great to know that she is having such a wonderful time participating in the activities and enjoying the views of the lake and gardens!

BC

4

July 17, 2017

I am a friend or relative of a current/past resident

When my mother was at The Lakeshore, she had a small kitchenette that had a stovetop and an oven and a refrigerator, but it was very costly for her to be there. It's a beautiful place located on the Lake Washington. The facility was phenomenal. The food was good, and the people were very helpful. They had an accessible bus. The only problem was it wasn't close to a grocery store, but they will take you there. They weren't close to a lot of stuff, but it's right by the airport.

Terese167673

3

March 7, 2017

I visited this facility

We had a tour at The Lakeshore, and the place was nice. Coming in was very warm, and the staff who assisted us was great. They had a view of the lake for eating which was nice. The rooms did not have the amenities my mother-in-law wanted which was washer and dryer in the room. But basically the real problem was the location. It was off a busy road. It was next to a trailer park on one side and an airport on the other. It does not feel that she can be able to walk which she likes to do a lot.

Kimberley887007

5

November 22, 2016

I visited this facility

The Lakeshore looked very nice. All of the people seemed to be pretty happy. They had a nice layout. They served meals a la carte that come with the package. The staff was wonderful, upbeat, and communicated with their seniors. They had a really good rapport with the tenants.

Lisa347335

1

September 29, 2016

I visited this facility

We went to Lakeshore, but I didn’t like this place because it was simply too expensive. It seemed like an OK place. The food seemed a lot better than at the other place, but my mom would have a lot of trouble figuring out which way to go because she is not very good spatially. It wasn’t well-laid out for older people. And then they tried to tell us what we had to do and that never goes over well with us. I was like, “No, we are going to tell you what we want done for our mother, we don’t want you to tell us.” I wasn’t really happy about how they treated us either. I didn’t like them at all. I wouldn’t send anybody there. We saw them having dinner, but we just saw the residents basically talking in the foyer. We didn’t see them doing anything but talk and have dinner. The dining area was very beautiful. It was overlooking the lake, and it was really pretty and everything. I just wasn’t impressed.

Visitor007411

3

July 7, 2016

I visited this facility

I didn’t tour The Lakeshore since they were having an art show, and I knew that I wouldn’t be able to, but it turned out to be OK because I wouldn’t go there anyway. I wasn’t really impressed with the amenities. They have the most gorgeous view in their dining room of Lake Washington. I thought the décor was rather tired-looking and not too cheery. It felt like there were an awful lot of people with walkers and seemed older than me, and I’m 84! I didn't get a good feeling. The staff was nice, but my overall feeling was that it wasn’t the place for me. Also, the location was not good for me.

Bob123513850

4

May 11, 2016

I visited this facility

I only visited The Lakeshore for an hour and a half, but the people in the building seemed to be friendly and helpful. For example: When I arrived, I had just driven a long distance and even though I was was way early, one woman took the time to point me to the bathroom, which I thought was very nice. I was able to talk with Kathleen, the community relations director or salesperson, who took me around and showed me their one-bedroom and studio units. One studio unit gave the impression that it was much bigger than it actually was in square footage. One of the major cupboards for storing brooms and a vacuum was right in the middle to walk around on all four sides. It had a very nice kitchen with a stove and a fridge, and they were well kept up. It also had a really nice bathroom with a step-over entrance, but the step was only about a quarter of an inch high, and you have to really be handicapped to fall over that. I would like to move in there, but I found the activity rooms too small. It takes a certain number of people to raise the awareness of all the other people, so that you can play games and do things together, maybe tell stories about your background or whatever, and I found the rooms quite small for that. They have two dining rooms with windows about a story and a half tall that looked right out on Lake Washington, which is a jewel of a lake. Every year, they have a huge festival in Seattle where the US Air Force or the Naval Air Force comes and performs over the lake, and I can imagine it would be nicer to see from the location of Lake Shore because it’s right over the lake. I had lunch there with my hostess, Kathleen, and it was excellent. They serve two meals a day and you can add a third if you want to pay more, which I don’t. For me, I would like to prepare my own breakfast, but for the rest of the time, I wouldn’t mind having people around me. I never saw any activities outside of the meals actually taking place, but I did see a room full of people, who seemed to be concentrating on something. I went in expecting to be given a figure that I could not, under any circumstances, pay and it was not that way. Actually, they have reasonable fees for their rooms.

Anonymous visitor5

5

January 19, 2016

I visited this facility

At Lakeshore, I looked over the building, the room sizes, their dining and recreation areas, and the price. I went into some of the rooms and up the halls, then talked to people. Lakeshore would be at the top of the list as far as what’s there and so on, but at the same time, it’s more expensive than all of the others.

Caring Daughter48

5

November 30, 2015

I visited this facility

We saw The Lakeshore for my mom. I actually loved this one and thought it was fabulous. I liked that the community had a very warm, friendly atmosphere and a fabulous dining room. The food was good. It was on the water, which was very nice. The people who work there were very nice, and the people who live there seemed to be friendly. I didn’t see too many activities going on at the time, but everyone we encountered was very friendly.

Carry1

5

August 22, 2015

I am/was a resident of this facility

I am in Lakeshore, and I have been here about two or three weeks. The place is very good. Anybody will like it. The staff is helpful. The room that I am in is very clean and very spacious. The food is very good and very delicious. The dining room is very good. Everything is very good, nice, and clean. They have so many activities. Every day they have something like going out to casino, going out to swimming, and going out to lunch.

Caring97855550

5

January 20, 2015

I am a friend or relative of a resident

My mother has been living at The Lakeshore since the beginning of January. It's close to where I live, so it would be convenient for me to go there. It is a very warm and friendly environment, and the nursing staff for assisted living is excellent. They are very conscientious and really stay on top of the residents' needs. They communicate with all the health professionals like the hospitals and doctors' offices, and they are very proactive in terms of anything that the patient needs. They have a lot of different activities for a wide range of people, not only leisure, but intellectual interesting talks as well, and they provide good transportation to churches and doctors. The place is really nice, well kept, and it's right on the lake. It has a great dining room, like you're in a five-star hotel. They are very responsive to any needs that you have. We got a suite, and she has her own bathroom and own mini kitchen that overlooks a garden with a view of Mt. Rainier with temperature control and a lot of safety features. The food is good, but it's geared towards seniors like less spices and less salt. It's pretty basic, but they have a lot of options. They don't have a big huge yard, but they have a garden. There are places to walk around there that are very pleasant.

Jo Ann3

4

June 28, 2014

I visited this facility

I liked The Lakeshore, I liked a lot of the programs that they have. They've got unusual things going on in there. It was very clean. I just liked everything about it. The location is really good. It was a very nice, well-run place. The people who worked there were very professional, very top-notch. They were my number one choice.

Caring83307450

4

April 11, 2014

I visited this facility

I knew about The Lakeshore because we have a family friend who lives there. We were considering this facility, but it was just way too big for my parents. It's also a bit far from where I live, so it's not convenient, but the facility is in a beautiful location, although a little bit pricey. The staff seemed great. I was able to tour a couple of rooms there, and they were great. They do have Asian food, which is a big deal for my parents because they are Japanese. Their activities are really great.

#1son

5

March 26, 2014

I am a friend or relative of resident

My father was a resident at the Lakeshore for over seven years. From his third story apartment, he could see north up the lake to Bellevue. He loved his view. He also loved his pea patch garden. He went on many of the bus trips with his friends to outside lunches, scenic trips, the casino, or to an old five and dime store. Evening dinner was very special. He and his friends had their own table for eight. The Lakeshore is a beautiful complex, located on the southern tip of Lake Washington. Being on the end of the runway at Renton field, there is always activity going on to watch. The Lakeshore also has many activities for their residents. My dad even belonged to a Wii bowling league and attended mass on Sunday afternoons in the rec. room. The staff is professional and caring. The dining room is beautiful and the food and service is as if you were in a nice restaurant. I ate there regularly and we hosted several family functions in their private dining room. It is a great place to live.

Susii Higa

5

March 25, 2014

I am a friend or relative of resident

My parents have been residents of The Lakeshore a little over a year now. The 24 hr nursing staff along with a very warm professional atmosphere, made the move to The Lakeshore a little bit easier for my parents and siblings. Upon entering the front doors, you are warmly greeted by a staff member and many residents socializing or just hanging out. Residents dine overlooking beautiful Lake Washington tended by a warm, professional staff, and a healthy tasty menu. There are many events and outings scheduled every week, month...there is something for everyone. The facility inside and out is always beautifully maintained and the residents are in a safe environment. Thank-you for caring!

Caring64921550

5

March 16, 2014

I am/was a resident of this facility

The Lakeshore is wonderful. It’s very homey, very nice and I have a small but comfortable room. I’m still getting oriented to the place and I do my thing around here. Cleanliness is light housekeeping once a week and they make the bed. They have bingo and Wii bowling activities. Food is boring because there’s a lot of chicken. I hope they add steak to the menu. The staff is wonderful, caring and appreciative.

Andrea10

4

August 2, 2013

I am a friend or relative of a resident

My mom stayed at The Lakeshore while we're on vacation. She enjoyed the food. She enjoyed the location and the ambience.

Fred5

4

May 30, 2013

I visited this facility

Everything at The Lakeshore was just comfortable to be in. We had friends there and we visited them. Their apartments were fine and the dining room looked out in the lake. I liked being able to see the lake. The staff seemed really nice.

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Services and Amenities of The Lakeshore in Seattle, Washington

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation

About The Lakeshore in Seattle, Washington

Bathing, Dressing, Grooming, Incontinence Support, Escorting, Medication Management

Map of The Lakeshore

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