Provider Response
Thank you for sharing your thoughts with us. A hospitalization can facilitate changes in activities and care needs. We wish all the best in good health to your mom and family.
Offers Assisted Living, Independent Living, and Continuing Care Communities
October 07, 2022
Provider Response
Thank you for sharing your thoughts with us. A hospitalization can facilitate changes in activities and care needs. We wish all the best in good health to your mom and family.
October 06, 2022
Provider Response
We appreciate your comments and will take this opportunity to examine our processes. We are always looking for areas to improve upon, and even with industry-wide staffing challenges we have made significant progress over the last few months. While many residents find Lakeshore life to be very engaging, not everyone's experiences will be the same. Executive Director Chris Frere would welcome the opportunity to discuss your situation further.
October 03, 2022
Provider Response
Thank you for taking the time to share your views. Your feedback is very much appreciated as it helps with identifying areas in need of improvement. During the first few months of leadership under our new Executive Director, we have been working hard to regain consistency in many operational areas, including assisted living services, staffing, and communication with loved ones. We are confident that these positive changes have been instrumental in maintaining a safe, welcoming home for our residents. Executive Director Chris Frere would be happy to meet with you to discuss your concerns in more detail at your convenience.
April 22, 2021
Provider Response
Gretchen, we're ecstatic to see your positive feedback; thank you for noticing and taking the time to post your review of The Lakeshore! We appreciate your visit and hope to be able to help you again in the future.
April 14, 2019
Provider Response
John, thank you for the 5-star review! We are very glad that you had a positive visit with our community.
November 22, 2016
September 29, 2016
July 07, 2016
May 10, 2016
August 21, 2015
January 20, 2015
April 11, 2014
August 01, 2013
May 30, 2013
October 08, 2022
Provider Response
Thank you, Joy, for letting us provide an inspiring home for your mother. We're so pleased that she is enjoying her new community. We are always more than happy to assist if anything comes up!
October 07, 2022
Provider Response
Thank you for taking the time to acknowledge our team. The well-being of our residents is so important. We look forward to helping again in the future.
October 05, 2022
Provider Response
Hi Barbara, we are always grateful for acknowledgment of our efforts toward creating a warm and fulfilling community for our residents. Thank you and have a great day!
October 05, 2022
Provider Response
Connie, we thank you for taking the time to share your views. Feedback is welcome and used to identify both strengths and points of improvement. Complete transparency of offered services are important goals for us, as is staff accountability. We do strive to create a safe and welcoming home for all residents. We have made great progress during the past few months in these areas with our new Executive Director, Chris Frere. If you'd like to share more, he would be happy to meet and discuss your concerns in more detail at your earliest convenience.
October 05, 2022
Provider Response
Homer, thank you for taking the time to share your views of The Lakeshore. We appreciate your kind remarks and want to echo the friendliness and kindness of the entire Lakeshore staff. We take great pride in recruiting and retaining some of the finest people in the area and are fully aware that our team members are our greatest strength. Your feedback is very much appreciated as it helps with identifying areas in need of improvement. Our goal each day is to not only enhance the quality of our residents' lives, but also to achieve a high level of resident satisfaction. We take great pride in the food we serve and have been taking great strides over the past few months to cook more recipes from scratch, improve upon the choices available, and gain additional resident input. We have several ways residents can make an impact on food and menu choices, including daily comment cards, town hall meetings, and food service meetings. I would be happy to discuss this with you further. Please give me a call whenever it's convenient. --Chris Frere, Executive Director
October 03, 2022
Provider Response
Thank you, Stuart, for your kind review! We're happy to welcome your sister to our community and help her find her place here. Please do let us know whenever we can help in any way.
January 06, 2022
Provider Response
Thank you, Jennifer, for the positive review! We are so glad your in-laws are enjoying their home and community at The Lakeshore.
December 16, 2021
Provider Response
Thank you so much for sharing you and your mom's experience with The Lakeshore. We are so glad that your mom enjoyed her home and community here :)
May 10, 2021
Provider Response
Hi Sally! Thank you for your visit and for your wonderful review of our amenities. We're delighted to welcome you to our community! We are more than happy to help if anything comes up in the future.
May 23, 2018
Provider Response
Thank you so much for sharing! We are very glad to hear that your mom is happy here at The Lakeshore. It is great to know that she is having such a wonderful time participating in the activities and enjoying the views of the lake and gardens!
July 17, 2017
March 07, 2017
January 19, 2016
November 30, 2015
June 27, 2014
March 26, 2014
March 25, 2014
March 15, 2014
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